The document discusses volunteers at the Warwickshire County Record Office. It notes that volunteers contribute 3 hours per week on tasks like helping patrons in the search room, creating databases and indexes, cataloging collections, and assisting with outreach events. Volunteers come from a variety of backgrounds, including retired professionals, students, and local historians. Their work helps improve access to resources but they do not replace paid staff. Volunteers are motivated by social interaction and a sense of purpose but not by corporate goals or personal recognition.