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Savings Mobiliza.on Marke.ng Programs
                                         
                     Ferdinand O. Sia 
                       RBAP‐MABS   
                             




         2011 RBAP‐MABS Regional Roundtable Conference 
                  Hya= Hotel & Casino, Manila 
                      November 9, 2011 
 
Savings Mobiliza.on Marke.ng Programs 
     RBAP‐MABS Regional Round Table Conference 
                    9 November 2011




                                                  2 
Savings Mobiliza.on 

 
Part I: Why culJvate microdeposits? 
Part II: MarkeJng Programs for Savings 
MobilizaJon 
  a.  Raffle PromoJon 
  b.  Kiddie Savers Club 
  c.  Public Events 
Part III: MABS Banks Performance 



                                          3 
PART I: WHY CULTIVATE MICRODEPOSITS?  



                                         4 
1. Long Term View: Deposit balance increase over .me 

     PHP               Deposit History of a Typical Depositor in 2000 
    70,000 
                                                                                                 58,978 
    60,000 

    50,000 

    40,000 

    30,000 
                                       18,730 
    20,000 
              8,260 
    10,000 

         0 
              2000     2001    2002     2003     2004    2005    2006    2007    2008    2009     2010 

 •  People’s income increase as they advance in the life cycle 
 •  InvesJng in micro‐depositors will present long term benefits to the bank 



                                                                                                           5 
2. Marke.ng Perspec.ve: Wide deposit base expand business 
opportuni.es for the bank 


                              •  SomeJme in the future, a 
                                 depositor will need financial 
                                 services 
                              •  A deposit account presents an 
                                 opportunity to build a lasJng 
                                 relaJonship with clients 
                              •  Trust and good relaJonship make 
                                 it easier to offer other products 
                                 and services to depositors 




                                                                     6 
3. Financial Impact: For banks with more loans than deposits,  
more deposits translate to more income 
In Million                                  Loans vs. Deposits 
PHP 
 800 
                                                                                              Shortfall
700                                                                                           funded with
                                                                                              Bills Payable
600 
                                                          Loans                               at 9%

500 
                                                                                                Potential
400                                                                                             savings
                                                             Deposits 
300 

200                                                                                           Savings
                                                                                              Account
100                                                                                           only pays
                                                                                              1%
   0 
    Jan‐04    Dec‐04    Nov‐05    Oct‐06      Sep‐07    Aug‐08    Jul‐09    Jun‐10  Dec‐10 



                                                                                                              7 
PART II: MARKETING MICRODEPOSITS 



                                    8 
a. Savings Booster Project: Raffle Promo.on 




                                             9 
Result 1: Deposits grew rapidly with promo.on 
                Deposit Balances (PHP mn)                                    Deposit Growth Rate 
                                                     205                                              15% 
                              169         188
        161        163                                             12% 
                                                                                                                  10% 
                                                                               7%          8% 




      Before 18  Before 12  Before 6      During    A^er 6       Before 18  Before 12    Before 6     During     A^er 6 
       months  months  months                       months        months     months      months                  months 



                         No. Accounts               6,426                     No. Account Growth Rate 
                                                                                                                  11% 

                                         5,831                                                            4% 
     5,641      5,606        5,686 




                                                                     ‐5%         ‐4%         0% 
   Before 18  Before 12    Before 6      During     A^er 6 
    months     months      months                   months          Before 18  Before 12  Before 6     During    A^er 6 
                                                                     months  months  months                      months 

Notes: (1) Growth rate is based on average of monthly year-on-year growth rates for the study duration.
        (2) Deposits refer to voluntary deposits only.

                                                                                                                           10 
Result 2: More depositors par.cipated and their balances increased 

              Average Core Deposit                            Average Core Deposit Growth Rate 
                                    32,180                  18% 
                                              31,914 


                         29,671                                        12% 
                                                                                             11% 
              29,105 
    28,556                                                                        8% 


                                                                                                        ‐1% 

  Before 18  Before 12  Before 6    During    A^er 6      Before 18  Before 12  Before 6     During    A^er 6 
   months  months  months                     months       months  months  months                      months 


Proportion of accounts that qualified for raffle promotion
Savings Deposit                                   2008                2009                     2010 
                                                                                            (raffle year) 
New Depositors                                     6%                  5%                       12% 
Repeat Depositors                                  8%                 10%                       10% 
Note: For comparison purposes, calculations were made on hypothetical proportion of accounts
qualified for raffle promotions for 2008 and 2009 as if raffle promotion existed in those years.


                                                                                                                 11 
b. Savings Booster: Savings Account for Young Depositors
                                                        



                     •  Target guardian and minor 
                        depositors 
                     •  Establish relaJonship with 
                        potenJal clients at very young 
                        age 
                     •  AcJviJes and freebies make the 
                        product more meaningful to 
                        depositors 




                                                           12 
Benefits from Kiddie Savers come in various forms
                                                    
                                 Short-term benefits:
Costs:
                                 •  Increase business with parents
•  Lock box
                                 •  Earn public goodwill
•  Freebies                      •  Brand marketing
•  Club activities
                                 Long Term benefits:
•  Marketing & Promotions        •  Kiddie depositors eventually
•  Special administration
                                    avail other bank products
                                 •  Overall customer loyalty




   Investment                                      Return
                                                                 13 
c. Savings Booster: Public concert with celebri.es
                                                  



                              •  EffecJve in a=racJng new 
                                 micro‐deposit accounts 
                              •  Bank may ask for a 
                                 minimum deposit to serve 
                                 as entry Jcket 

                              •  Choice of celebriJes will 
                                 depend on the taste of the 
                                 local market 
                              •  Performers from local 
                                 market are equally effecJve 




                                                               14 
PART III: MABS BANKS PERFORMANCE 



                                    15 
Good News 1: Majority of MABS member banks are more 
                                         profitable than the industry 
                          25%  
                                                Selected Member Banks’ Profitability (2010) 

                                                                                         N 
                          20% 
                                                                                  J 
                                                                                                    O 
Return on Equity (ROE) 




                                                                                                                     G 
                                                                             E                       
                          15%                                    I 
                                                                                                   L 
                                  Universal and Commercial              B 
                                         Bank Industry                       Rural Bank Industry 
                                   
                          10% 
                                      Thri^ Bank         F                                H 
                                       Industry  A                                         
                                                                                               D
                                         K                                                                         Higher than
                           5%                      C                                                               industry
                                                                                  Lower than
                                        M                                         industry
                           0% 
                             0.0%       0.5%     1.0%         1.5%       2.0%          2.5%        3.0%    3.5%     4.0%     4.5% 
                                                                      Return on Asset (ROA) 



                                                                                                                                 16 
Good News 2: Opportuni.es s.ll exist to further improve 
                                                    profits by mobilizing deposits  

                                                             Small Banks                                                                                                  Large Banks 
                               0.9                                                                                                   3.5  

                               0.8                             Balanced Porjolio Line                                                                                    Balanced Porjolio Line   
                                                                                                                                     3.0  
                               0.7  
                                                                                                                                                                                                          J 
Deposits (in Php billions) 




                                                                                                                                     2.5  
                               0.6                                        A 




                                                                                                       Deposit (in Php billions) 
                               0.5                                                       B                                           2.0  

                                                                 C                                                                                               K
                               0.4                                                                                                   1.5  
                                                     E                             D                                                                      L                          M
                               0.3                                        F                                                          1.0  
                               0.2                             G                                                                                                          N 
                                                                                                                                     0.5  
                               0.1  
                                            I       H                                                                                                           O 
                                ‐                                                                                                     ‐    
                                         ‐          0.2           0.4            0.6           0.8                                             ‐        0.5       1.0        1.5      2.0      2.5      3.0      3.5  
                                                            Loans (in Php billions)                                                                                  Loans (in Php billions) 



                                        Most deposit-loan ratios are above 0.85

                                         Note: Loans in this slide refer to gross loans.

                                                                                                                                                                                                                  17 
Summary 

•  Microsavings serve as long term investments to generate 
   funds for loans, obtain new clients and increase profits 

•  Raffle promoJons, Kiddie Savers Programs, and public 
   concerts can boost deposits substanJally for the bank 

•  OpportuniJes sJll exist among MABS member banks to 
   further improve profits by mobilizing deposits 




                                                              18 

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Savings Mobilization Marketing Program

  • 1. Savings Mobiliza.on Marke.ng Programs   Ferdinand O. Sia  RBAP‐MABS     2011 RBAP‐MABS Regional Roundtable Conference  Hya= Hotel & Casino, Manila  November 9, 2011   
  • 2. Savings Mobiliza.on Marke.ng Programs  RBAP‐MABS Regional Round Table Conference  9 November 2011 2 
  • 3. Savings Mobiliza.on    Part I: Why culJvate microdeposits?  Part II: MarkeJng Programs for Savings  MobilizaJon  a.  Raffle PromoJon  b.  Kiddie Savers Club  c.  Public Events  Part III: MABS Banks Performance  3 
  • 5. 1. Long Term View: Deposit balance increase over .me  PHP  Deposit History of a Typical Depositor in 2000  70,000  58,978  60,000  50,000  40,000  30,000  18,730  20,000  8,260  10,000  0  2000  2001  2002  2003  2004  2005  2006  2007  2008  2009  2010  •  People’s income increase as they advance in the life cycle  •  InvesJng in micro‐depositors will present long term benefits to the bank  5 
  • 6. 2. Marke.ng Perspec.ve: Wide deposit base expand business  opportuni.es for the bank  •  SomeJme in the future, a  depositor will need financial  services  •  A deposit account presents an  opportunity to build a lasJng  relaJonship with clients  •  Trust and good relaJonship make  it easier to offer other products  and services to depositors  6 
  • 7. 3. Financial Impact: For banks with more loans than deposits,   more deposits translate to more income  In Million  Loans vs. Deposits  PHP  800  Shortfall 700  funded with Bills Payable 600  Loans  at 9% 500  Potential 400  savings Deposits  300  200  Savings Account 100  only pays 1% 0  Jan‐04  Dec‐04  Nov‐05  Oct‐06  Sep‐07  Aug‐08  Jul‐09  Jun‐10  Dec‐10  7 
  • 10. Result 1: Deposits grew rapidly with promo.on  Deposit Balances (PHP mn)  Deposit Growth Rate  205 15%  169 188 161 163 12%  10%  7%  8%  Before 18  Before 12  Before 6  During  A^er 6  Before 18  Before 12  Before 6  During  A^er 6  months  months  months  months  months  months  months  months  No. Accounts  6,426  No. Account Growth Rate  11%  5,831  4%  5,641  5,606  5,686  ‐5%  ‐4%  0%  Before 18  Before 12  Before 6  During  A^er 6  months  months  months  months  Before 18  Before 12  Before 6  During  A^er 6  months  months  months  months  Notes: (1) Growth rate is based on average of monthly year-on-year growth rates for the study duration. (2) Deposits refer to voluntary deposits only. 10 
  • 11. Result 2: More depositors par.cipated and their balances increased  Average Core Deposit  Average Core Deposit Growth Rate  32,180  18%  31,914  29,671  12%  11%  29,105  28,556  8%  ‐1%  Before 18  Before 12  Before 6  During  A^er 6  Before 18  Before 12  Before 6  During  A^er 6  months  months  months  months  months  months  months  months  Proportion of accounts that qualified for raffle promotion Savings Deposit  2008  2009  2010  (raffle year)  New Depositors  6%  5%  12%  Repeat Depositors  8%  10%  10%  Note: For comparison purposes, calculations were made on hypothetical proportion of accounts qualified for raffle promotions for 2008 and 2009 as if raffle promotion existed in those years. 11 
  • 12. b. Savings Booster: Savings Account for Young Depositors   •  Target guardian and minor  depositors  •  Establish relaJonship with  potenJal clients at very young  age  •  AcJviJes and freebies make the  product more meaningful to  depositors  12 
  • 13. Benefits from Kiddie Savers come in various forms   Short-term benefits: Costs: •  Increase business with parents •  Lock box •  Earn public goodwill •  Freebies •  Brand marketing •  Club activities Long Term benefits: •  Marketing & Promotions •  Kiddie depositors eventually •  Special administration avail other bank products •  Overall customer loyalty Investment Return 13 
  • 14. c. Savings Booster: Public concert with celebri.es   •  EffecJve in a=racJng new  micro‐deposit accounts  •  Bank may ask for a  minimum deposit to serve  as entry Jcket  •  Choice of celebriJes will  depend on the taste of the  local market  •  Performers from local  market are equally effecJve  14 
  • 16. Good News 1: Majority of MABS member banks are more  profitable than the industry  25%   Selected Member Banks’ Profitability (2010)  N  20%  J  O  Return on Equity (ROE)    G  E    15%  I    L  Universal and Commercial    B         Bank Industry  Rural Bank Industry    10%  Thri^ Bank  F  H  Industry  A    D K  Higher than 5%  C  industry Lower than M  industry 0%  0.0%  0.5%  1.0%  1.5%  2.0%  2.5%  3.0%  3.5%  4.0%  4.5%  Return on Asset (ROA)  16 
  • 17. Good News 2: Opportuni.es s.ll exist to further improve  profits by mobilizing deposits   Small Banks  Large Banks   0.9    3.5    0.8   Balanced Porjolio Line   Balanced Porjolio Line     3.0    0.7   J  Deposits (in Php billions)   2.5    0.6   A  Deposit (in Php billions)   0.5   B   2.0   C  K  0.4    1.5   E  D  L  M  0.3   F   1.0    0.2   G  N   0.5    0.1   I  H  O   ‐      ‐      ‐      0.2    0.4    0.6    0.8    ‐      0.5    1.0    1.5    2.0    2.5    3.0    3.5   Loans (in Php billions)  Loans (in Php billions)  Most deposit-loan ratios are above 0.85 Note: Loans in this slide refer to gross loans. 17 
  • 18. Summary  •  Microsavings serve as long term investments to generate  funds for loans, obtain new clients and increase profits  •  Raffle promoJons, Kiddie Savers Programs, and public  concerts can boost deposits substanJally for the bank  •  OpportuniJes sJll exist among MABS member banks to  further improve profits by mobilizing deposits  18