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Session	
  5:	
  
            Using	
  the	
  Credit	
  Bureau:	
  
            Experience	
  from	
  the	
  Field	
  
                 Manolet Batallones
                 BAP-Credit Bureau
                         	
  


       2012 RBAP-MABS National Roundtable Conference
                     June 7-8, 2012
                   Hyatt Hotel & Manila
	
  
 
                                                     	
  
                                                     	
  
                              2012	
  RBAP-­‐MABS	
  NATIONAL	
  ROUNDTABLE	
  
                                        Hya$	
  Hotel,	
  Malate,	
  Manila	
  
                                                June	
  7-­‐8,	
  2012	
  
                                                          	
  
BAP Credit Bureau, Inc. - CONFIDENTIAL
OUR SERVICES
                                         Primary Services
                                         •  Positive Loan Data Exchange (Loandex) – Individual and
                                            Corporate
                                         •  Positive Data Sharing (PoDS) – Consumer loans
                                         •  Negative File Information System (NFIS) – Individual and
                                            Corporate
                                         Complementary Services
                                         •  Real Property Database System (RPDS)
                                         •  Title Check Caution List Database (TCLD)
                                         Outsource Services
                                         •  Microfinance Credit Bureau (MiDAS) for Microfinance
                                            Institutions
                                         •  Bank Certificate Verification System (BCVS) for the British
                                            Embassy
                                         •  Customer Profile Registration System (CPRS) for the Bureau
                                            of Customs’ payment system
                                         •  SafeTNet for the Philippine Finance Association
BAP Credit Bureau, Inc. - CONFIDENTIAL
BAPCB-RBAP PARTNERSHIP

Early	
  Stages	
  Circa	
  2002-­‐2003	
  
TesOng	
  NFIS	
  in	
  Mindanao	
  	
  

MOA	
  with	
  RBAP	
  dated	
  May	
  31,	
  2004	
  for	
  Rural	
  
Banks	
  to	
  Gain	
  Access	
  to	
  the	
  NFIS	
  
NFIS FEATURES

  • 	
  Internet	
  Based	
  /	
  Accessible	
  NaOonwide	
  
  • 	
  Employ	
  a	
  world	
  class	
  name	
  search	
  engine	
  
  • 	
  Automated	
  matching	
  process	
  
           — 	
  TAT	
  –	
  within	
  5	
  minutes	
  
           — 	
  Maybe	
  enabled	
  24/7	
  operaOons	
  

  • 	
  Secured:	
  Firewall	
  protected,	
  128	
  bit	
  SSL,	
  
  User	
  IDs	
  and	
  passwords,	
  IP	
  Locking,	
  etc.	
  
NFIS FEATURES

 • 	
  Allows	
  mulOple	
  users	
  per	
  Subscriber	
  
  • 	
  Provides	
  Subscribers	
  with	
  a	
  Data	
  
  Management	
  Module,	
  “My	
  Database”	
  and	
  
  “Messaging”	
  
  • 	
  New	
  Features	
  
         § 	
  Similar	
  Names	
  Inquired	
  Previously	
  (SNIP)	
  
                 	
  
NFIS FAST FACTS
                    • 	
  Average	
  Daily	
  Inquiries:	
  17,000	
  to	
  20,000	
  	
  	
  	
  	
  
                    per	
  day.	
  
                    • Rural	
  Banks	
  Inquiry	
  	
  ͌ less	
  than	
  1%.	
  
                    • Compiled	
  over	
  4.5	
  million	
  records;	
  
                    CCC-­‐62%,	
  ADV-­‐18%,	
  CIH-­‐6%,	
  Court	
  
                    Cases-­‐14%.	
  
                    • Rural	
  Banks	
  shared	
  50,	
  000	
  adverse	
  
                    records.	
  
                    • Processing	
  fee	
  reduced	
  to	
  P5/inquiry	
  in	
  
                    2011.	
  
BAP Credit Bureau, Inc. - CONFIDENTIAL
NFIS SUBSCRIBERS




Total - 199 (as of June 07, 2012)
*11 Inactive Rural Banks
NFIS SUBSCRIBERS

 YEAR    ENROLLED     ACTIVE RURAL   INQUIRIES
        RURAL BANKS      BANKS
 2007       14             13          4,892
 2008       15             13         12,370
 2009       17             15         12,560
 2010       34             22         10,248
 2011       79             50         43,647
BENEFITS TO RBs


  • 	
  Strengthen	
  Credit	
  Risk	
  Management	
  Process	
  
  	
  • 	
  Provides	
  System	
  for	
  NegaOve	
  Data	
  Sharing	
  	
  	
  	
  
    System	
  within	
  a	
  Community	
  of	
  Credit	
  
    Grantors.	
  

  • 	
  PosiOve	
  CollecOon	
  Results	
  from	
  Adverse	
  
  Delinquent	
  Accounts.
OBSERVED TRENDS

  •  Borrowers	
  with	
  poor	
  repayment	
  history	
  are	
  
     agempOng	
  to	
  borrow	
  from	
  rural	
  banks	
  who	
  
     are	
  not	
  NFIS	
  subscribers.	
  
  •  Public	
  awareness	
  of	
  the	
  existence	
  of	
  the	
  NFIS	
  
     and	
  its	
  effect	
  on	
  their	
  banking	
  relaOonship.	
  
  •  Borrowers	
  are	
  repaying	
  their	
  outstanding	
  
     loan	
  accounts	
  to	
  update	
  their	
  NFIS	
  records	
  in	
  
     order	
  to	
  re-­‐establish	
  bank	
  dealings	
  and	
  
     relaOonships.	
  
TRENDS

  •  Banks	
  have	
  incorporated	
  the	
  NFIS	
  in	
  their	
  
       credit	
  risk	
  management	
  process	
  
  	
   Banks	
  have	
  automated	
  their	
  NFIS	
  inquiry	
  
  • 
       process,	
  linking	
  bank	
  systems	
  with	
  the	
  NFIS	
  
  •  Adverse	
  Loan	
  reports	
  reveal	
  a	
  growing	
  
       number	
  of	
  negaOve	
  data	
  reported	
  from	
  the	
  
       provinces.	
  
  	
  
  •  Quality	
  of	
  Reports	
  on	
  Adverse	
  Loan	
  accounts	
  
       have	
  improved	
  in	
  the	
  past	
  2	
  years.	
  
Thank You




BAP Credit Bureau, Inc. - CONFIDENTIAL

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Using the Credit Bureau: Experience from the Field

  • 1. Session  5:   Using  the  Credit  Bureau:   Experience  from  the  Field   Manolet Batallones BAP-Credit Bureau   2012 RBAP-MABS National Roundtable Conference June 7-8, 2012 Hyatt Hotel & Manila  
  • 2.       2012  RBAP-­‐MABS  NATIONAL  ROUNDTABLE   Hya$  Hotel,  Malate,  Manila   June  7-­‐8,  2012     BAP Credit Bureau, Inc. - CONFIDENTIAL
  • 3. OUR SERVICES Primary Services •  Positive Loan Data Exchange (Loandex) – Individual and Corporate •  Positive Data Sharing (PoDS) – Consumer loans •  Negative File Information System (NFIS) – Individual and Corporate Complementary Services •  Real Property Database System (RPDS) •  Title Check Caution List Database (TCLD) Outsource Services •  Microfinance Credit Bureau (MiDAS) for Microfinance Institutions •  Bank Certificate Verification System (BCVS) for the British Embassy •  Customer Profile Registration System (CPRS) for the Bureau of Customs’ payment system •  SafeTNet for the Philippine Finance Association BAP Credit Bureau, Inc. - CONFIDENTIAL
  • 4. BAPCB-RBAP PARTNERSHIP Early  Stages  Circa  2002-­‐2003   TesOng  NFIS  in  Mindanao     MOA  with  RBAP  dated  May  31,  2004  for  Rural   Banks  to  Gain  Access  to  the  NFIS  
  • 5. NFIS FEATURES •   Internet  Based  /  Accessible  NaOonwide   •   Employ  a  world  class  name  search  engine   •   Automated  matching  process   —   TAT  –  within  5  minutes   —   Maybe  enabled  24/7  operaOons   •   Secured:  Firewall  protected,  128  bit  SSL,   User  IDs  and  passwords,  IP  Locking,  etc.  
  • 6. NFIS FEATURES •   Allows  mulOple  users  per  Subscriber   •   Provides  Subscribers  with  a  Data   Management  Module,  “My  Database”  and   “Messaging”   •   New  Features   §   Similar  Names  Inquired  Previously  (SNIP)    
  • 7. NFIS FAST FACTS •   Average  Daily  Inquiries:  17,000  to  20,000           per  day.   • Rural  Banks  Inquiry    ͌ less  than  1%.   • Compiled  over  4.5  million  records;   CCC-­‐62%,  ADV-­‐18%,  CIH-­‐6%,  Court   Cases-­‐14%.   • Rural  Banks  shared  50,  000  adverse   records.   • Processing  fee  reduced  to  P5/inquiry  in   2011.   BAP Credit Bureau, Inc. - CONFIDENTIAL
  • 8. NFIS SUBSCRIBERS Total - 199 (as of June 07, 2012) *11 Inactive Rural Banks
  • 9. NFIS SUBSCRIBERS YEAR ENROLLED ACTIVE RURAL INQUIRIES RURAL BANKS BANKS 2007 14 13 4,892 2008 15 13 12,370 2009 17 15 12,560 2010 34 22 10,248 2011 79 50 43,647
  • 10. BENEFITS TO RBs •   Strengthen  Credit  Risk  Management  Process    •   Provides  System  for  NegaOve  Data  Sharing         System  within  a  Community  of  Credit   Grantors.   •   PosiOve  CollecOon  Results  from  Adverse   Delinquent  Accounts.
  • 11. OBSERVED TRENDS •  Borrowers  with  poor  repayment  history  are   agempOng  to  borrow  from  rural  banks  who   are  not  NFIS  subscribers.   •  Public  awareness  of  the  existence  of  the  NFIS   and  its  effect  on  their  banking  relaOonship.   •  Borrowers  are  repaying  their  outstanding   loan  accounts  to  update  their  NFIS  records  in   order  to  re-­‐establish  bank  dealings  and   relaOonships.  
  • 12. TRENDS •  Banks  have  incorporated  the  NFIS  in  their   credit  risk  management  process     Banks  have  automated  their  NFIS  inquiry   •  process,  linking  bank  systems  with  the  NFIS   •  Adverse  Loan  reports  reveal  a  growing   number  of  negaOve  data  reported  from  the   provinces.     •  Quality  of  Reports  on  Adverse  Loan  accounts   have  improved  in  the  past  2  years.  
  • 13. Thank You BAP Credit Bureau, Inc. - CONFIDENTIAL