1. Curriculum Vitae
Louise Robinson
MELTON SOUTH VIC 3338
Email: casalouisa2@gmail.com
Ph: 9747 3346 or 0429 409 663
CAREER OBJECTIVE
I have been in administration roles as a personal assistant and receptionist and am an Independent worker. Proven
computer competency, strong communication skills and ability to organise and plan successfully. Accustomed to a
fast paced work environment and dealing with a variety of tasks and responsibilities in an efficient and accurate way.
SKILLS & ABILITIES
 Prepared official documents and reports
 Arranged preparations for business conference
 Formulated meeting's agenda
 Maintained place of work
 Collected and updated business information
 Handled incoming calls
 Managed visitors
 Organised appointments
 Organised functions
 Customer Service experience
 Training and Induction of staff
TECHNICAL SKILLS
 MS Office suite
 Email - Lotus Notes and Outlook
 Internet and Intranet
 Telecommunications software/database packages
 Shorthand
 Switchboard
EDUCATION AND PROFESSIONAL TRAINING
 2012 First Aid Level 2
 2011 Diploma in Business Administration
 2011 Cert IV in Business Administration
 2010 Cert III Interpret and Apply Medical Terminology Appropriately
 2008 Certificate of Participation Adobe Acrobat – Introduction
 2007 Two units Recruit, Select and Induct Staff and Manage People Performance-towards a Diploma
of Business
 1994 Certificate of Completion Pitman 2000 Shorthand Intermediate
 1991 Australian Traineeship System Certificate of Competency (office)
I have a current Victorian Driver's Licence, Working with Children Check and National Police Check.
EMPLOYMENT HISTORY
Victorian Electoral Commission
Count Support Officer State Election Nov 2014
Australian Electoral Commission
Polling Assistant Federal Election Sep 2013
Various agencies Aug 2010 – Jan 2013
Duties:
Agency assignment roles include Receptionist, Data Entry Operator, Sector administrator (E.A.) to Director,
Executive Assistant to Executive Vice President and General Counsel & Company Secretary. I have also been on
assignment at Melbourne Airport Management as Receptionist and Secretary to Head of Operations.
C.V. – Louise Robinson 7/09/2012 2:36 PM 7/03/2012 10:36 AM1 / 3

2. The Salvation Army Training College
Personal Assistant to the Training Principal July 2007 – May 2010
Duties:
 Answer and direct phone calls
 Diary management
 Preparation and printing documents and PowerPoint presentations
 Work to perpetual diary items
 Type verbatim notes onto laptop of cadets' (students) confidential 6 monthly reviews
 Maintain files and archives
 Mail and email management
 Preparation of major college events including annual commissioning (graduation), welcome meetings
and spirituality conference
 Attend to correspondence
 Secretary to meetings
Office administrator July 2007 – May 2010
Duties:
 Supervision of reception staff
 General office administration
 Travel bookings
 Event coordination and facilitation
 Delegating secretarial tasks
Personal Assistant to the Assistant Training Principal 1993 – 2008
Duties:
 Preparation of major college events including annual commissioning (graduation), welcome meetings
 Worked with cadets and graphic designer on producing annual commissioning brochure (graduation
souvenir booklet) for several years
Receptionist 1992 – 2008
Duties:
 Answer and screen incoming calls
 Meet and direct all visitors
 Receipt invoices
 Organise incoming and outgoing mail
 Monitor and order stationery supplies
 Photocopying
 Utilise MS Office fully in daily tasks
M.E.R.A. (Vic) Pty. Ltd.
Receptionist (office traineeship) 1990 – 1991
Duties:
 Answer switchboard
 Greet visitors and tradespersons and direct as necessary
 Organise incoming and outgoing mail
 Photocopying
VOLUNTEER WORK:
Community representative:
 Shire of Melton Djerriwarrh Festival Advisory Committee (DFAC) Feb 2012 – Dec 2013
 DFAC Entertainment and Activities sub-committee Feb 2012 – Dec 2013
 Early Years Partnership (EYP) for Melton Shire Council
(Victorian government program to improve health, development, learning and
well-being for children aged 0-12 years). Feb 2011 – current
 EYP sub-committee Working Group – Increasing MCH attendance Feb 2011 – current
Administrative Assistant
Shearwood Photography July – Nov 2010
Duties:
 Upload completed virtual tour images to preview server for client perusal and approval
 Create spreadsheet of hotel chains in Australia for targeted marketing campaign to potential clients
C.V. – Louise Robinson 7/09/2012 2:36 PM 7/03/2012 10:36 AM2 / 3

3. Hobbies and Interests
 Photography
 Gardening
 Music
 Watching movies
Referees/references:
Danni Emmolo
Personal Assistant to Chief Financial Officer
Melbourne Airport Australia Pacific Airports (Melbourne) PtyLtd. (APAC)
Ph: 9297 1600
Sarah Renner
Head of Operations
Melbourne Airport Australia Pacific Airports (Melbourne) PtyLtd. (APAC)
Ph: 9297 1600
Other references available upon request.
C.V. – Louise Robinson 7/09/2012 2:36 PM 7/03/2012 10:36 AM3 / 3