1. POST-DISCIPLINE
DESIGN.
INSERT HARD
OR SOMETHING
THING THAT
LIKE HERE
@LouiseDowne

3. MONSIEUR TELCO:
“WE AREN’T MAKING ANY
MONEY FROM DATA
ANYMORE. WHAT’S UP
WITH THAT?”
@LouiseDowne

4. MONSIEUR TELCO:
“WE NEED SOMETHING
THAT WILL STOP DATA
FROM BECOMING A
UTILITY & TURN IT BACK
INTO A COMMODITY...
@LouiseDowne

5. MONSIEUR TELCO:
“... A NICE APP WHERE
YOU CAN PAY LESS FOR
FACEBOOK PERHAPS?”
@LouiseDowne

6. ME:
“BE HONEST ABOUT
HOW MUCH DATA COSTS.
PEOPLE DON’T VALUE
STUFF WHEN THEY DON’T
KNOW ITS COST”
@LouiseDowne

7. ME:
“ALSO, NO-ONE LIKES
A NET-NEUTRALITY
PARTY-POOPER”
@LouiseDowne

8. I DON’T
DESIGN
INSERT HARD
CUSTOMER
THING HERE
EXPERIENCES
@LouiseDowne

11. MISCONCEPTION:
“MAKING AN EXPERIENCE
SEAMLESS MAKES IT
BETTER”
@LouiseDowne

12. IMAGE BY Phil McCamera

13. IMAGE FROM ConsumeConsume.tumblr.com

14. INTIMACY WITH
MACHINES REQUIRES
TRUST – TRUST THAT
THEY THINK IN THE SAME
WAY THAT WE DO
@LouiseDowne

16. SHOPPER:
“I DON’T THROW MY
RECIEPTS OUT STRAIGHT
AWAY! THEY CAN STEAL
MONEY FROM YOUR ACCOUNT
IF THEY GET THE RECEIPT
WITHIN 24 HOURS”
@LouiseDowne

17. IMAGE BY Phil McCamera

18. WHEN WE DON’T
INSERT HARD
KNOW HOW A
THING WORKS
THING HERE
WE MAKE IT UP
@LouiseDowne

19. IMAGE BY Phil McCamera

20. POOR PEOPLE
CANT AFFORD CHEAP
THINGS
@LouiseDowne

21. SOMETIMES WE
ASPIRE TO FOLLOW
RULES BECAUSE
THEY’RE HARD
@LouiseDowne

22. IMAGE BY Phil McCamera

23. IMAGE BY Phil McCamera

24. WE CAN ONLY
TRUST SOMETHING
INSERT HARD
IF WE THINK WE
THING
KNOWHERE
HOW
IT WORKS
@LouiseDowne

28. ART HANDLER:
“WE STARTED PAINTING
THEM THIS COLOUR SO
WE COULD SEE THEM IN
THE CARGO DEPOT”
@LouiseDowne

29. TATE CONSERVATOR:
“THEN THE WAREHOUSE
STAFF STARTED NOTICING
THE BOXES, & WOULD
TAKE SPECIAL CARE OF
THEM BECAUSE THEY
LOOKED SO NICE”
@LouiseDowne

32. INSERT HARD
@LouiseDowne
THING HERE
@LouiseDowne