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Welcome	
  to	
  the	
  Na,onal	
  ICT	
  Summit	
  2011.	
  	
  
LoudWhistle	
  Inc	
  is	
  honored	
  to	
  be	
  here	
  to	
  share	
  our	
  knowledge	
  
about	
  Social	
  Media	
  and	
  how	
  we	
  can	
  integrate	
  it	
  with	
  eGovernance.	
  
	
  
I’d	
  like	
  to	
  start	
  by	
  showing	
  you	
  our	
  LoudWhistle	
  video.	
  Message	
  of	
  the	
  	
  
video	
  is	
  intended	
  to	
  give	
  the	
  audience	
  a	
  perspec,ve	
  of	
  how	
  
LoudWhistle	
  can	
  help	
  in	
  project	
  conceptualiza,on	
  and	
  planning.	
  
Let	
  me	
  start	
  off	
  by	
  sharing	
  with	
  you	
  a	
  paper	
  presented	
  by	
  Dr.	
  Katrin	
  Voltmer,	
  a	
  
Senior	
  Lecturer	
  in	
  Poli,cal	
  Communica,on	
  at	
  the	
  Ins,tute	
  of	
  Communica,ons	
  
Studies,	
  University	
  of	
  Leeds	
  in	
  May	
  2008	
  during	
  a	
  Harvard-­‐World	
  Bank	
  
Workshop	
  on	
  “The	
  Role	
  of	
  the	
  News	
  Media	
  in	
  the	
  Governance	
  Reform	
  Agenda”	
  
The	
  paper	
  explores	
  the	
  no,on	
  of	
  accountability	
  and	
  how	
  it	
  can	
  be	
  applied	
  to	
  the	
  
rela,onship	
  between	
  governments,	
  ci,zens,	
  and	
  the	
  media	
  in	
  transi,onal	
  
democracies.	
  	
  
	
  
Voltmer's	
  argument	
  is	
  premised	
  on	
  the	
  claim	
  that	
  democra,c	
  accountability	
  
encompasses	
  not	
  only	
  poli,cal	
  power	
  holders	
  but	
  also	
  the	
  ci,zens	
  and	
  the	
  
media	
  that	
  link	
  governments	
  and	
  ci,zens.	
  She	
  observes	
  that	
  the	
  ability	
  and	
  
willingness	
  of	
  the	
  ci,zens	
  to	
  engage	
  in	
  poli,cal	
  life,	
  in	
  addi,on	
  to	
  the	
  quality	
  of	
  
public	
  communica,on,	
  play	
  an	
  important	
  part	
  in	
  strengthening	
  the	
  link	
  between	
  
those	
  in	
  power	
  and	
  the	
  ci,zenry.	
  Voltmer	
  suggests	
  that	
  collec,ve	
  accountability	
  
means	
  civic	
  engagement	
  that	
  goes	
  far	
  beyond	
  vo,ng:	
  "if	
  ci,zens	
  are	
  ignorant	
  
about	
  poli,cal	
  issues,	
  do	
  not	
  make	
  an	
  effort	
  to	
  have	
  a	
  say,	
  despise	
  their	
  
representa,ves,	
  and	
  do	
  not	
  believe	
  in	
  democra,c	
  values,	
  then	
  the	
  viability	
  of	
  
that	
  democracy	
  might	
  be	
  seriously	
  at	
  risk	
  -­‐	
  even	
  if	
  the	
  ins,tu,ons	
  are	
  perfectly	
  
designed."	
  	
  
	
  
	
  
	
  
“The quality of public
communication, play an
important part in
strengthening the link
between those in power and
the citizenry. ”
Social	
  Media	
  can	
  enable	
  the	
  government	
  to	
  be	
  more	
  transparent,	
  collabora,ve,	
  and	
  	
  
par,cipatory.	
  
	
  
Why?	
  Because	
  Social	
  Media	
  is	
  arguably	
  the	
  most	
  transforma,ve	
  revolu,on	
  in	
  communica,on	
  
	
  since	
  electricity	
  enabled	
  radio	
  and	
  TV	
  broadcasts.	
  	
  
	
  
Update:	
  	
  for	
  the	
  Darth	
  Vader	
  Ford	
  commercial…	
  
	
  
It	
  has	
  now	
  40	
  million	
  views.	
  Probably	
  most	
  of	
  you	
  have	
  watched	
  this,	
  	
  
so	
  please	
  	
  let	
  me	
  have	
  the	
  pleasure	
  of	
  sharing	
  it	
  with	
  those	
  who	
  have	
  not.	
  
	
  
The	
  Old	
  Spice	
  YouTube	
  video	
  campaign	
  launched	
  just	
  over	
  two	
  years	
  ago	
  —	
  
	
  centered	
  around	
  the	
  theme	
  	
  “The	
  Man	
  Your	
  Man	
  Could	
  Smell	
  Like”	
  —	
  	
  
and	
  captured	
  the	
  imagina,on	
  of	
  the	
  public.	
  Case	
  in	
  point:	
  	
  
The	
  ad	
  has	
  garnered	
  33,	
  471	
  	
  million	
  views	
  to	
  date	
  on	
  YouTube.	
  
	
  
Let’s	
  take	
  a	
  look	
  at	
  the	
  video.	
  
	
  
Let’s	
  check	
  out	
  the	
  graph.	
  According	
  to	
  Visible	
  Measures,	
  “Old	
  Spice	
  Responses”	
  
	
  is	
  one	
  of	
  the	
  fastest-­‐growing	
  online	
  video	
  campaigns	
  of	
  all	
  ,me.	
  The	
  company	
  	
  
compares	
  the	
  endeavor	
  to	
  some	
  of	
  the	
  most	
  popular	
  viral	
  videos	
  to	
  date	
  below,	
  	
  
and	
  how	
  they’ve	
  grown	
  over	
  the	
  course	
  of	
  24	
  hours	
  (to	
  be	
  fair,	
  “Old	
  Spice	
  Responses”	
  
	
  had	
  a	
  ,me	
  limit	
  agached,	
  so	
  there	
  was	
  more	
  urgency	
  to	
  par,cipate	
  with	
  this	
  	
  
par,cular	
  string	
  of	
  videos	
  than	
  there	
  was	
  to	
  get	
  in	
  on).	
  	
  
	
  
This	
  also	
  earned	
  Old	
  Spice	
  a	
  legion	
  of	
  students,	
  as	
  it	
  were	
  	
  folks	
  who	
  cribbed	
  ideas	
  	
  
from	
  the	
  ads	
  and	
  applied	
  them	
  to	
  their	
  own	
  marke,ng	
  efforts.	
  Mashable,	
  a	
  	
  
social	
  media	
  online	
  news	
  channel,	
  	
  chaged	
  with	
  a	
  few	
  of	
  these	
  businesses	
  	
  
who	
  have	
  all	
  enjoyed	
  success	
  from	
  following	
  the	
  Old	
  Spice	
  model	
  about	
  what	
  	
  
aspects	
  of	
  the	
  campaign	
  worked	
  for	
  them.	
  
	
  
Interact	
  with	
  Consumers	
  
	
  
Regardless	
  of	
  your	
  poli,cal	
  affilia,on,	
  you’ve	
  probably	
  no,ced	
  that	
  the	
  White	
  House	
  et.	
  al.	
  	
  
have	
  been	
  ramping	
  up	
  their	
  social	
  media	
  efforts	
  of	
  late,	
  with	
  the	
  likes	
  of	
  	
  
U.S.	
  President	
  Barack	
  Obama	
  and	
  former	
  White	
  House	
  Press	
  Secretary	
  Robert	
  Gibbs	
  	
  
answering	
  ques,ons	
  on	
  YouTube.	
  
	
  
Call	
  to	
  ac,on	
  way	
  beyond	
  call	
  of	
  duty.	
  
	
  
	
  
Leverage	
  influencers	
  
	
  
One	
  of	
  the	
  reasons	
  why	
  the	
  Old	
  Spice	
  campaign	
  	
  
went	
  so	
  viral	
  was	
  that	
  it	
  targeted	
  folks	
  who	
  were	
  
	
  influen,al	
  in	
  the	
  online	
  sphere:	
  people	
  who	
  	
  
would	
  blog	
  about	
  it	
  and	
  share	
  the	
  videos	
  on	
  their	
  	
  
own	
  channels	
  and	
  sites	
  (see:	
  Perez	
  Hilton,	
  Alyssa	
  
	
  Milano,	
  etc).	
  Those	
  people	
  then	
  acted	
  as	
  brand	
  	
  
advocates	
  (whether	
  inten,onally	
  or	
  not),	
  spreading	
  	
  
the	
  gospel	
  of	
  Old	
  Spice	
  to	
  their	
  followers.	
  
	
  
	
  
How	
  does	
  apply	
  to	
  you?	
  Who	
  are	
  your	
  brand	
  	
  
advocates?	
  Can	
  your	
  leadership	
  inspire	
  the	
  people	
  	
  
to	
  write	
  and	
  promote	
  your	
  own	
  advocacy?	
  
	
  
 
Revitalize	
  brand	
  Image	
  
	
  
I	
  think	
  we	
  can	
  all	
  agree	
  that	
  prior	
  to	
  “The	
  Old	
  Spice	
  	
  
Guy,”	
  the	
  brand	
  mostly	
  evoked	
  thoughts	
  of	
  dad,	
  
	
  grandpas	
  and	
  other	
  less-­‐than-­‐sexy	
  rela,ons.	
  
	
  By	
  changing	
  the	
  face	
  of	
  Old	
  Spice	
  to	
  a	
  dude	
  in	
  a	
  	
  
towel	
  (and	
  therefore	
  appealing	
  to	
  women	
  as	
  well	
  	
  
as	
  men),	
  the	
  brand	
  was	
  revitalized.	
  
	
  
By	
  revitalizing	
  your	
  brand	
  image,	
  you	
  can	
  build	
  	
  
brand	
  awareness,	
  strengthen	
  industry	
  credibility,	
  	
  
and	
  promote	
  thought	
  leadership.	
  	
  As	
  a	
  local	
  	
  
government	
  unit,	
  what	
  is	
  your	
  brand?	
  How	
  would	
  	
  
people	
  associate	
  you	
  with	
  the	
  value	
  you	
  bring	
  to	
  	
  
them?	
  When	
  we	
  go	
  to	
  your	
  website,	
  can	
  we	
  find	
  	
  
relevant	
  and	
  useful	
  informa,on	
  in	
  your	
  site?	
  Are	
  	
  
your	
  Ci,zen	
  Service	
  Responsible	
  educated	
  to	
  the	
  	
  
needs	
  of	
  the	
  people?	
  
	
  
 
Making	
  your	
  brand	
  shareable	
  
	
  
Through	
  your	
  website	
  and	
  online	
  presence	
  in	
  social	
  	
  
media	
  channels,	
  you	
  give	
  the	
  people	
  the	
  reason	
  to	
  	
  
endorse	
  you,	
  recommend	
  you,	
  and	
  therefore	
  speak	
  	
  
of	
  your	
  leadership.	
  
	
  
Everyone	
  has	
  an	
  amazing	
  story	
  to	
  share.	
  What	
  about	
  	
  
you,	
  what’s	
  your	
  story?	
  
	
  
In	
  fact,	
  did	
  you	
  know	
  that	
  
	
  
It	
  was	
  recently	
  reported	
  by	
  	
  comScore	
  that	
  the	
  Philippines	
  ranked	
  as	
  the	
  top	
  market	
  for	
  	
  
Facebook	
  with	
  92.9	
  percent	
  of	
  its	
  online	
  popula,on	
  visi,ng	
  Facebook.com	
  in	
  February	
  
	
  2011.	
  At	
  present,	
  the	
  Philippines	
  con,nues	
  to	
  hold	
  the	
  top	
  spot	
  for	
  Facebook	
  	
  
penetra,on	
  and	
  also	
  ranks	
  highest	
  in	
  share	
  of	
  ,me	
  spent	
  on	
  social	
  networking	
  	
  
proper,es	
  across	
  the	
  world,	
  making	
  it	
  the	
  most	
  social	
  media-­‐addicted	
  market	
  	
  
globally.	
  Of	
  the	
  total	
  ,me	
  spent	
  online	
  in	
  April	
  2011	
  by	
  the	
  Philippines’	
  online	
  
	
  audience,	
  41.3	
  percent	
  was	
  spent	
  on	
  social	
  networking	
  sites.	
  Russia	
  and	
  Venezuela	
  
	
  followed	
  closely,	
  with	
  a	
  39.7	
  percent	
  and	
  33.2	
  percent	
  	
  share	
  of	
  ,me	
  spent	
  on	
  
	
  social	
  networking,	
  respec,vely.	
  
	
  
What	
  does	
  this	
  mean?	
  	
  
This	
  is	
  good	
  news	
  for	
  businesses	
  and	
  the	
  government.	
  Your	
  target	
  market	
  is	
  
	
  already	
  out	
  there	
  interac,ng	
  in	
  a	
  highly	
  saturated	
  marketplace.	
  All	
  you	
  need	
  to	
  	
  
do	
  is	
  to	
  harness	
  this	
  opportunity	
  and	
  reach	
  out	
  through	
  social	
  media	
  marke,ng	
  	
  
and	
  community	
  management.	
  
	
  
Ysobel	
  Hamdjojo	
  
ysobel@loudwhistle.asia	
  
	
  
Cer,fied	
  Google	
  Anay,cs	
  Individual,	
  	
  
Prince2	
  Project	
  Management	
  Prac,,oner	
  
MBA,	
  Marke,ng	
  
	
  
Let’s	
  connect	
  in	
  LinkedIn:	
  
hgp://www.linkedin.com/in/ysobel	
  
	
  
Let’s	
  engage	
  in	
  Twiger:	
  
hgp://twiger.com/#!/oh_bella	
  
	
  
hgp://www.loudwhistle.asia	
  

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Social Media for E-Governance

  • 1. Welcome  to  the  Na,onal  ICT  Summit  2011.     LoudWhistle  Inc  is  honored  to  be  here  to  share  our  knowledge   about  Social  Media  and  how  we  can  integrate  it  with  eGovernance.     I’d  like  to  start  by  showing  you  our  LoudWhistle  video.  Message  of  the     video  is  intended  to  give  the  audience  a  perspec,ve  of  how   LoudWhistle  can  help  in  project  conceptualiza,on  and  planning.  
  • 2.
  • 3. Let  me  start  off  by  sharing  with  you  a  paper  presented  by  Dr.  Katrin  Voltmer,  a   Senior  Lecturer  in  Poli,cal  Communica,on  at  the  Ins,tute  of  Communica,ons   Studies,  University  of  Leeds  in  May  2008  during  a  Harvard-­‐World  Bank   Workshop  on  “The  Role  of  the  News  Media  in  the  Governance  Reform  Agenda”   The  paper  explores  the  no,on  of  accountability  and  how  it  can  be  applied  to  the   rela,onship  between  governments,  ci,zens,  and  the  media  in  transi,onal   democracies.       Voltmer's  argument  is  premised  on  the  claim  that  democra,c  accountability   encompasses  not  only  poli,cal  power  holders  but  also  the  ci,zens  and  the   media  that  link  governments  and  ci,zens.  She  observes  that  the  ability  and   willingness  of  the  ci,zens  to  engage  in  poli,cal  life,  in  addi,on  to  the  quality  of   public  communica,on,  play  an  important  part  in  strengthening  the  link  between   those  in  power  and  the  ci,zenry.  Voltmer  suggests  that  collec,ve  accountability   means  civic  engagement  that  goes  far  beyond  vo,ng:  "if  ci,zens  are  ignorant   about  poli,cal  issues,  do  not  make  an  effort  to  have  a  say,  despise  their   representa,ves,  and  do  not  believe  in  democra,c  values,  then  the  viability  of   that  democracy  might  be  seriously  at  risk  -­‐  even  if  the  ins,tu,ons  are  perfectly   designed."          
  • 4. “The quality of public communication, play an important part in strengthening the link between those in power and the citizenry. ”
  • 5. Social  Media  can  enable  the  government  to  be  more  transparent,  collabora,ve,  and     par,cipatory.     Why?  Because  Social  Media  is  arguably  the  most  transforma,ve  revolu,on  in  communica,on    since  electricity  enabled  radio  and  TV  broadcasts.      
  • 6.
  • 7. Update:    for  the  Darth  Vader  Ford  commercial…     It  has  now  40  million  views.  Probably  most  of  you  have  watched  this,     so  please    let  me  have  the  pleasure  of  sharing  it  with  those  who  have  not.    
  • 8. The  Old  Spice  YouTube  video  campaign  launched  just  over  two  years  ago  —    centered  around  the  theme    “The  Man  Your  Man  Could  Smell  Like”  —     and  captured  the  imagina,on  of  the  public.  Case  in  point:     The  ad  has  garnered  33,  471    million  views  to  date  on  YouTube.     Let’s  take  a  look  at  the  video.    
  • 9. Let’s  check  out  the  graph.  According  to  Visible  Measures,  “Old  Spice  Responses”    is  one  of  the  fastest-­‐growing  online  video  campaigns  of  all  ,me.  The  company     compares  the  endeavor  to  some  of  the  most  popular  viral  videos  to  date  below,     and  how  they’ve  grown  over  the  course  of  24  hours  (to  be  fair,  “Old  Spice  Responses”    had  a  ,me  limit  agached,  so  there  was  more  urgency  to  par,cipate  with  this     par,cular  string  of  videos  than  there  was  to  get  in  on).      
  • 10. This  also  earned  Old  Spice  a  legion  of  students,  as  it  were    folks  who  cribbed  ideas     from  the  ads  and  applied  them  to  their  own  marke,ng  efforts.  Mashable,  a     social  media  online  news  channel,    chaged  with  a  few  of  these  businesses     who  have  all  enjoyed  success  from  following  the  Old  Spice  model  about  what     aspects  of  the  campaign  worked  for  them.    
  • 11. Interact  with  Consumers     Regardless  of  your  poli,cal  affilia,on,  you’ve  probably  no,ced  that  the  White  House  et.  al.     have  been  ramping  up  their  social  media  efforts  of  late,  with  the  likes  of     U.S.  President  Barack  Obama  and  former  White  House  Press  Secretary  Robert  Gibbs     answering  ques,ons  on  YouTube.    
  • 12. Call  to  ac,on  way  beyond  call  of  duty.       Leverage  influencers     One  of  the  reasons  why  the  Old  Spice  campaign     went  so  viral  was  that  it  targeted  folks  who  were    influen,al  in  the  online  sphere:  people  who     would  blog  about  it  and  share  the  videos  on  their     own  channels  and  sites  (see:  Perez  Hilton,  Alyssa    Milano,  etc).  Those  people  then  acted  as  brand     advocates  (whether  inten,onally  or  not),  spreading     the  gospel  of  Old  Spice  to  their  followers.       How  does  apply  to  you?  Who  are  your  brand     advocates?  Can  your  leadership  inspire  the  people     to  write  and  promote  your  own  advocacy?    
  • 13.   Revitalize  brand  Image     I  think  we  can  all  agree  that  prior  to  “The  Old  Spice     Guy,”  the  brand  mostly  evoked  thoughts  of  dad,    grandpas  and  other  less-­‐than-­‐sexy  rela,ons.    By  changing  the  face  of  Old  Spice  to  a  dude  in  a     towel  (and  therefore  appealing  to  women  as  well     as  men),  the  brand  was  revitalized.     By  revitalizing  your  brand  image,  you  can  build     brand  awareness,  strengthen  industry  credibility,     and  promote  thought  leadership.    As  a  local     government  unit,  what  is  your  brand?  How  would     people  associate  you  with  the  value  you  bring  to     them?  When  we  go  to  your  website,  can  we  find     relevant  and  useful  informa,on  in  your  site?  Are     your  Ci,zen  Service  Responsible  educated  to  the     needs  of  the  people?    
  • 14.   Making  your  brand  shareable     Through  your  website  and  online  presence  in  social     media  channels,  you  give  the  people  the  reason  to     endorse  you,  recommend  you,  and  therefore  speak     of  your  leadership.     Everyone  has  an  amazing  story  to  share.  What  about     you,  what’s  your  story?    
  • 15.
  • 16. In  fact,  did  you  know  that     It  was  recently  reported  by    comScore  that  the  Philippines  ranked  as  the  top  market  for     Facebook  with  92.9  percent  of  its  online  popula,on  visi,ng  Facebook.com  in  February    2011.  At  present,  the  Philippines  con,nues  to  hold  the  top  spot  for  Facebook     penetra,on  and  also  ranks  highest  in  share  of  ,me  spent  on  social  networking     proper,es  across  the  world,  making  it  the  most  social  media-­‐addicted  market     globally.  Of  the  total  ,me  spent  online  in  April  2011  by  the  Philippines’  online    audience,  41.3  percent  was  spent  on  social  networking  sites.  Russia  and  Venezuela    followed  closely,  with  a  39.7  percent  and  33.2  percent    share  of  ,me  spent  on    social  networking,  respec,vely.     What  does  this  mean?     This  is  good  news  for  businesses  and  the  government.  Your  target  market  is    already  out  there  interac,ng  in  a  highly  saturated  marketplace.  All  you  need  to     do  is  to  harness  this  opportunity  and  reach  out  through  social  media  marke,ng     and  community  management.    
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23. Ysobel  Hamdjojo   ysobel@loudwhistle.asia     Cer,fied  Google  Anay,cs  Individual,     Prince2  Project  Management  Prac,,oner   MBA,  Marke,ng     Let’s  connect  in  LinkedIn:   hgp://www.linkedin.com/in/ysobel     Let’s  engage  in  Twiger:   hgp://twiger.com/#!/oh_bella     hgp://www.loudwhistle.asia  

Editor's Notes

  1. Hello everyone. Im honored to be here today to talk about Social Media and eGovernance. I bet everyone had a good meal, thanks to our sponsor. So I promise you that my presentation will be easy to digest. Just to give you a roadmap on what I am talking about: I will be sharing with you insights, statistics, on social media, citizen engagement, what and why social media.
  2. Let me start off by sharing with you a paper presented by Dr. KatrinVoltmer, a Senior Lecturer in Political Communication at the Institute of Communications Studies, University of Leeds in May 2008 during a Harvard-World Bank Workshop on “The Role of the News Media in the Governance Reform Agenda”The paper explores the notion of accountability and how it can be applied to the relationship between governments, citizens, and the media in transitional democracies. Voltmer's argument is premised on the claim that democratic accountability encompasses not only political power holders but also the citizens and the media that link governments and citizens. She observes that the ability and willingness of the citizens to engage in political life, in addition to the quality of public communication, play an important part in strengthening the link between those in power and the citizenry. Voltmer suggests that collective accountability means civic engagement that goes far beyond voting: "if citizens are ignorant about political issues, do not make an effort to have a say, despise their representatives, and do not believe in democratic values, then the viability of that democracy might be seriously at risk - even if the institutions are perfectly designed."
  3. Let me start off by sharing with you a paper presented by Dr. KatrinVoltmer, a Senior Lecturer in Political Communication at the Institute of Communications Studies, University of Leeds in May 2008 during a Harvard-World Bank Workshop on “The Role of the News Media in the Governance Reform Agenda”The paper explores the notion of accountability and how it can be applied to the relationship between governments, citizens, and the media in transitional democracies. Voltmer's argument is premised on the claim that democratic accountability encompasses not only political power holders but also the citizens and the media that link governments and citizens. She observes that the ability and willingness of the citizens to engage in political life, in addition to the quality of public communication, play an important part in strengthening the link between those in power and the citizenry. Voltmer suggests that collective accountability means civic engagement that goes far beyond voting: "if citizens are ignorant about political issues, do not make an effort to have a say, despise their representatives, and do not believe in democratic values, then the viability of that democracy might be seriously at risk - even if the institutions are perfectly designed."
  4. Let me start off by sharing with you a paper presented by Dr. KatrinVoltmer, a Senior Lecturer in Political Communication at the Institute of Communications Studies, University of Leeds in May 2008 during a Harvard-World Bank Workshop on “The Role of the News Media in the Governance Reform Agenda”The paper explores the notion of accountability and how it can be applied to the relationship between governments, citizens, and the media in transitional democracies. Voltmer's argument is premised on the claim that democratic accountability encompasses not only political power holders but also the citizens and the media that link governments and citizens. She observes that the ability and willingness of the citizens to engage in political life, in addition to the quality of public communication, play an important part in strengthening the link between those in power and the citizenry. Voltmer suggests that collective accountability means civic engagement that goes far beyond voting: "if citizens are ignorant about political issues, do not make an effort to have a say, despise their representatives, and do not believe in democratic values, then the viability of that democracy might be seriously at risk - even if the institutions are perfectly designed."
  5. Let me start off by sharing with you a paper presented by Dr. KatrinVoltmer, a Senior Lecturer in Political Communication at the Institute of Communications Studies, University of Leeds in May 2008 during a Harvard-World Bank Workshop on “The Role of the News Media in the Governance Reform Agenda”The paper explores the notion of accountability and how it can be applied to the relationship between governments, citizens, and the media in transitional democracies. Voltmer's argument is premised on the claim that democratic accountability encompasses not only political power holders but also the citizens and the media that link governments and citizens. She observes that the ability and willingness of the citizens to engage in political life, in addition to the quality of public communication, play an important part in strengthening the link between those in power and the citizenry. Voltmer suggests that collective accountability means civic engagement that goes far beyond voting: "if citizens are ignorant about political issues, do not make an effort to have a say, despise their representatives, and do not believe in democratic values, then the viability of that democracy might be seriously at risk - even if the institutions are perfectly designed."
  6. Let me start off by sharing with you a paper presented by Dr. KatrinVoltmer, a Senior Lecturer in Political Communication at the Institute of Communications Studies, University of Leeds in May 2008 during a Harvard-World Bank Workshop on “The Role of the News Media in the Governance Reform Agenda”The paper explores the notion of accountability and how it can be applied to the relationship between governments, citizens, and the media in transitional democracies. Voltmer's argument is premised on the claim that democratic accountability encompasses not only political power holders but also the citizens and the media that link governments and citizens. She observes that the ability and willingness of the citizens to engage in political life, in addition to the quality of public communication, play an important part in strengthening the link between those in power and the citizenry. Voltmer suggests that collective accountability means civic engagement that goes far beyond voting: "if citizens are ignorant about political issues, do not make an effort to have a say, despise their representatives, and do not believe in democratic values, then the viability of that democracy might be seriously at risk - even if the institutions are perfectly designed."
  7. Let me start off by sharing with you a paper presented by Dr. KatrinVoltmer, a Senior Lecturer in Political Communication at the Institute of Communications Studies, University of Leeds in May 2008 during a Harvard-World Bank Workshop on “The Role of the News Media in the Governance Reform Agenda”The paper explores the notion of accountability and how it can be applied to the relationship between governments, citizens, and the media in transitional democracies. Voltmer's argument is premised on the claim that democratic accountability encompasses not only political power holders but also the citizens and the media that link governments and citizens. She observes that the ability and willingness of the citizens to engage in political life, in addition to the quality of public communication, play an important part in strengthening the link between those in power and the citizenry. Voltmer suggests that collective accountability means civic engagement that goes far beyond voting: "if citizens are ignorant about political issues, do not make an effort to have a say, despise their representatives, and do not believe in democratic values, then the viability of that democracy might be seriously at risk - even if the institutions are perfectly designed."
  8. This is where social media comes in.
  9. (gesture)Social media is arguably the most transformative revolution in communication since electricity enabled radio and TV broadcasts. If that sounds dramatic, it should. .
  10. We’ve yet to fully grasp the effect of social media on our interactions with each other, businesses and government entities. But with a billion people online and smart phones comprising half of all new cell phone purchases, it’s safe to say it’s going to be huge.Wikipedia says…
  11. More insights …
  12. Update: for the Darth Vader Ford commercial…It has now 40 million views. Probably most of you have watched this, so let me have the pleasure of sharing it with those who have not.
  13. Another phenomenal commercial that lifted the bar in terms of out of the box idea, innovation, authenticity and uniqueness. This is how they stand out form the crowd. This commercial is a perfect example of brand rejuvenation and perception. Gone are the days when we think about our dads and grandfathers when we smell and hear Old Spice. The campaign launched just over two years ago — centered around the theme “The Man Your Man Could Smell Like” — and captured the imagination of the public. Case in point: The ad has garnered 33, 471 million views to date on YouTube.Let’s take a look at the video.
  14. Let’s check out the graph. According to Visible Measures, “Old Spice Responses” is one of the fastest-growing online video campaigns of all time. The company compares the endeavor to some of the most popular viral videos to date below, and how they’ve grown over the course of 24 hours (to be fair, “Old Spice Responses” had a time limit attached, so there was more urgency to participate with this particular string of videos than there was to get in on).
  15. Thisalso earned Old Spice a legion of students, as it were — folks who cribbed ideas from the ads and applied them to their own marketing efforts. Mashable, a social media online news channel, chatted with a few of these businesses — who have all enjoyed success from following the Old Spice model — about what aspects of the campaign worked for them.
  16. Interact with ConsumersRegardless of your political affiliation, you’ve probably noticed that the White House et. al. have been ramping up their social media efforts of late, with the likes of U.S. President Barack Obama and former White House Press Secretary Robert Gibbs answering questions on YouTube.
  17. Leverage influencersOne of the reasons why the Old Spice campaign went so viral was that it targeted folks who were influential in the online sphere: people who would blog about it and share the videos on their own channels and sites (see: Perez Hilton, Alyssa Milano, etc). Those people then acted as brand advocates (whether intentionally or not), spreading the gospel of Old Spice to their followers.How does apply to you? Who are your brand advocates? Can your leadership inspire the people to write and promote your own advocacy?
  18. Revitalize brand ImageI think we can all agree that prior to “The Old Spice Guy,” the brand mostly evoked thoughts of dad, grandpas and other less-than-sexy relations. By changing the face of Old Spice to a dude in a towel (and therefore appealing to women as well as men), the brand was revitalized.By revitalizing your brand image, you can build brand awareness, strengthen industry credibility, and promote thought leadership. As a local government unit, what is your brand? How would people associate you with the value you bring to them? When we go to your website, can we find relevant and useful information in your site? Are your Citizen Service Responsible educated to the needs of the people?
  19. Making your brand shareableThrough your website and online presence in social media channels, you give the people the reason to endorse you, recommend you, and therefore speak of your leadership.Everyone has an amazing story to share. What about you, what’s your story?
  20. The Filipinos are more than ready for engagement.
  21. In fact, did you know thatIt was recently reported by comScore that the Philippines ranked as the top market for Facebook with 92.9 percent of its online population visiting Facebook.com in February 2011. At present, the Philippines continues to hold the top spot for Facebook penetration and also ranks highest in share of time spent on social networking properties across the world, making it the most social media-addicted market globally. Of the total time spent online in April 2011 by the Philippines’ online audience, 41.3 percent was spent on social networking sites. Russia and Venezuela followed closely, with a 39.7 percent and 33.2 percent  share of time spent on social networking, respectively.What does this mean? This is good news for businesses and the government. Your target market is already out there interacting in a highly saturated marketplace. All you need to do is to harness this opportunity and..reach out through social media marketing and community management.
  22. Also…Philippines Topped 10 Global Markets by Facebook.comA look at the top global markets for Facebook.com by percent reach of unique online visitors found that the Philippines ranked as the top market with nearly 93% of its online population visiting Facebook.com during February 2011. Israel and Turkey followed both seeing more than 89% of their web populations frequenting the social networking site during the month.That’s a staggering 93%.
  23. Another good news
  24. How do we apply all these into eGovernance?
  25. Let’s produce contents that will help the lives of everyone. Make your page fresh by consistently updating it with relevant and interesting article. I’m sure we can lift the number of likes in this page should there be more contents and dialogue.
  26. Listen more….She’s talking yeah, but she’s sure dialoguing with people. Good job there by the senator.
  27. Speak the language of your people. Be true to your intentions. The people will know how authentic you are.Im sure you know who this guy is.EfrenPeñaflorida, who started a "pushcart classroom" in the Philippines to bring education to poor children as an alternative to gang membership, has been named the 2009 CNN Hero of the Year.
  28. And lastly, reach out some more…Jay Jaboneta is a man who truly gives a damn in reaching out. Here we see true call of action way beyond the call of duty. For us, this is simple one word: AWESOME.Thank you!