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Dispute Resolution Continuum
Higher Control
 Lower Control
Lower Costs
 Higher Costs
Parties Decide Outcome
 Neutral Decides Outcome
Negotiation Mediation Arbitration Judge Jury
Informal
Formal
© 2013 Lorene Schaefer, www.WinWinHR.com

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ADR in the Workplace - Alternative Dispute Resolution Continuum

  • 1. Dispute Resolution Continuum Higher Control Lower Control Lower Costs Higher Costs Parties Decide Outcome Neutral Decides Outcome Negotiation Mediation Arbitration Judge Jury Informal Formal © 2013 Lorene Schaefer, www.WinWinHR.com