"Deafness and the User Experience" Presented at Accessibility 2.0, London, 2009.

1. Understanding Deafness history, language & the web Lisa Herrod: Accessibility 2.0 A Million Flowers Bloom 2009

2. @scenariogirl scenariogirl.com lisa@scenarioseven.com.au

5. Just under 9 million people in the UK are D/deaf or hard of hearing. This represents about 1 in 7 of the population. There are approximately 50,000 British Sign Language users (BSL) in the country.

6. Big D DeafLittled deaf

7. The Deaf community is considered to be a linguistic and cultural minority group, similar to an ethnic community. Just as we capitalise the names of ethnic communities and cultures (e.g., Italian, Jewish) we capitalise the name of the Deaf community and culture. Since not all people who are physically deaf use Auslan and identify with the Deaf community, the d in deaf is not capitalized when we are referring to all deaf people or the physical condition of not hearing.

9. University Degree

10. Two young children

11. 65k family income

12. Semi-experienced web user spends about 2 hours a day online.

14. Purchasing travel and movie tickets

15. Basic literacy in English

17. Paul is little d deaf Has some residual hearing Won’t wear hearing aids Doesn’t identify with the Deaf community Can’t sign Lost hearing through age and industrial injuries (noise)

18. Sign Language education, language & history

19. language Regional sign Sign language in different countries

26. “Why isn’t there just one sign language..?”

27. Recently in Japan... New signs for 16 spoken words were devised for a recent social issue. The signs were considered indispensable for the understanding prior to an election.

28. Employment stop Ballistic missile Pirate Floating crab cannery

29. Language and technology telephone TTY fax mobile email IM Facebook

30. The Deaf Community 2.0 & online social media

31. Chat Coffee - famous deaf community get together all over USA 255 followers

32. Deaf Queer Resource Center. News for, by and about the Deaf Gay, Lesbian, Bi, and Transgender communities and our allies. 501 followers

36. Facehook 17,473 members

37. 1514 Subscribers!

38. Welcome to TagDeaf, the leading social network for the deaf and hard of hearing on the web. Want to meet thousands of deaf people and make new friends?

40. MyDeafLife.com is a social networking and video entertainment site powered by Deaf people for Deaf People. Anyone can join and enjoy MyDeafLife.com, whether you are one person or a club, it is free to join.

41. Recommended Reading about Deaf history, education & culture

45. Questions???