How can we measure your employer brand? We start by looking at the reach and engagement you have with external talent
TALENT BRAND REACH: Includes the people who know what it’s like to work at your company—those that are familiar with your company as an employer
TALENT BRAND ENGAGEMENT: Includes the subset of people within your reach who are interested in you as a potential employer
Research shows that people familiar with what it’s like to work at your company are the same people connected to and engaging with your employees on LinkedIn
Research also shows that people who are interested in working at your company are the same ones who are taking that extra step on LinkedIn to learn more: browsing/applying to jobs on LinkedIn, following your company, and visiting your company and career pages.
Because these activities happen on LinkedIn, we can measure them. So we can see that at xyzCo, you have XXX members within your reach, and YYY of them have engaged with you and shown an interest
We use your talent brand reach and talent brand engagement to measure your talent brand index.
Talent brand index measures your ability to engage the potential candidates who know about you. It measures your attractiveness among external talent.
Your talent brand index is x%, and we will use this number to benchmark and compare your employer brand to peers, over time, and across functions and geographies.
We can measure your talent brand index vs your talent peers.
Your competitors to the left of the graph have the easiest time engaging talent– talent shows high interest in them. Your talent peers on the right of this graph have a harder time engaging talent, because of their weaker employer brand.
The stronger your brand, the easier it is for you to attract the right candidates to your roles.
We can also use talent brand index to determine where to focus your employer branding efforts.
For example, for your functions on the left of this graph, you have an easier time hiring talent, but for the functions to the right of this graph, it has been more difficult finding talent to fill your roles.
Does this resonate with you, both on and off LinkedIn?
One of the most critical drivers of results is the recruiter-hiring manager relationship. Unfortunately, the data tells us that hiring manager & recruiter relationships can be a problem.
Over half of TA organizations are reactive & tactical, where recruiters act as order takers for hiring managers instead of as consultative partners.
80% of recruiters think they have a high to very high understanding of the jobs that they are recruiting for.
However, most hiring managers disagree. 61% say that recruiters have a low to moderate understanding of the jobs that they are recruiting for.
And finally, 82% of recruiters have recently dealt with a hiring manager with unrealistic expectations.
The data also tells us that developing relationships with hiring managers is the #1 driver of talent acquisition performance. It is four times more influential then any other factor.
To be a talent advisor means becoming a strategic advisor to your hiring managers.
Sources:
Bersin by Deloitte, WhatWorks Brief: High-Impact Talent
Analytics - Building a World-Class HR Measurement and Analytics Function,
(Oct 2013).
2 iCIMS and hire expectations institute, Strategies to Improve the
Recruiter and Hiring Manager Relationship, (Oct 2014).
3 LinkedIn Talent Solutions Survey, (Dec 2014).
Step One is about clearly defining the role that you are recruiting for. The initial intake meeting is critical to get right because the latter stages involve spending a lot of time researching candidates and nurturing prospects in the talent pool you defined.
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During the meeting, ask questions so you fully understand the role. Get examples of high performers in these roles now, that your hiring manager would want to clone.
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Here is a sample intake form that we have used that has a direct input into the way that you will source those prospects.
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Set up a follow-up meeting to discuss your talent pool findings, tweak your sourcing strategy, and agree on the execution plan.
Step two has two goals:
To provide your Hiring Manager with macrolevel insights on the talent supply using data
To set Hiring Manager expectations if their role requirements are too strict
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How:
• Identify the high performing individuals at your organization the hiring manager would want to clone.
• Create a search that includes them in the results to understand the ideal skills, experiences, and education you should look for.
• Refine this search with the criteria you defined with your hiring manager.
• Using an intake form as your guide, create an overview of your target talent pool that you can share with your hiring manager in your next consultation.
• Gather data on the broader talent market using organization-based and exclusive Boolean search strategies. We’ll dive deeper into how to
do this later on in the presentation.
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Here is an example of a visualization that shows an overview of the talent pool, as the recruiter has applied different criteria from the hiring manager. Look at the difference from left to right. As they adjusted the requirements, the talent pool got significantly larger. This is insight that you can then take to the hiring manager.
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Now that you are armed with initial data, you can decide how you want to communicate it to the hiring manager, set timelines and choose your next steps.
The final step is to have a follow-up strategy meeting with your Hiring Manager. This will help you to get sign-off on the plan before you execute it and to educate, tweak role requirements, and agree on next steps.
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How:
• Share the quantified total addressable market, and other views of your target talent pool you researched.
• Ask your hiring manager if the results show the best people in the world for the role you’re trying to fill.
• If the original request results in a tiny talent pool of people, it’s probably not a realistic request.
• Educate your hiring manager on your market research, then work together to refine and remove criteria that aren’t priorities and can
expand your target talent pool.
• Repeat the saved search, discuss, and refine again as needed.
• Set expectations! Remember that you are entering into an agreement with your hiring manager.
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Here are some sample discussions that might inspire you for your next conversation with your hiring manager.
Once you have held this meeting and have agreed upon the next steps, it’s time to start building out your talent pool.