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Leadership	
  and	
  the	
  Project	
  Manager:	
  	
  
Bearing	
  the	
  Brunt	
  of	
  the	
  Storm	
  
	
  
PMI	
  Washington	
  DC	
  –	
  Tyson’s	
  Lunch	
  Series	
  
October	
  22,	
  2013	
  	
  
“Safety	
  first	
  has	
  been	
  the	
  mo1o	
  of	
  the	
  human	
  race	
  for	
  half	
  a	
  million	
  years;	
  but	
  it	
  has	
  never	
  
been	
  the	
  mo1o	
  of	
  leaders.	
  A	
  leader	
  must	
  face	
  danger.	
  He	
  must	
  take	
  the	
  risk	
  and	
  the	
  blame,	
  
and	
  the	
  brunt	
  of	
  the	
  storm.”	
  
Herbert	
  N.	
  Casson	
  (19th	
  &	
  20th	
  Century	
  Efficiency	
  Expert)	
  
©2010 – 2013 Line of Sight, LLC
PROJECT	
  MANAGER	
  -­‐	
  THE	
  DE	
  FACTO	
  PROJECT	
  LEADER	
  
LEADERSHIP	
  AND	
  THE	
  PROJECT	
  MANAGER:	
  BEARING	
  THE	
  BRUNT	
  OF	
  THE	
  STORM	
  

©2010 – 2013 Line of Sight, LLC
LEADERSHIP	
  AND	
  AUTHORITY	
  

LEADERSHIP	
  AND	
  THE	
  PROJECT	
  MANAGER:	
  BEARING	
  THE	
  BRUNT	
  OF	
  THE	
  STORM	
  

LEADERSHIP	
  

AUTHORITY	
  

•  A	
  combina=on	
  of	
  values,	
  
skills	
  and	
  behaviors	
  that	
  
mobilize	
  people	
  to	
  ac=on	
  in	
  
order	
  to	
  achieve	
  the	
  
project’s	
  objec=ves	
  
•  May	
  or	
  may	
  not	
  have	
  
control	
  of	
  resources	
  

•  The	
  power	
  invested	
  in	
  a	
  role	
  
by	
  a	
  formally	
  established	
  
procedure,	
  such	
  as	
  a	
  
governance	
  structure	
  or	
  
organiza=onal	
  hierarchy	
  
•  Controls	
  the	
  resources	
  

BEING A LEADER DOES NOT REQUIRE YOU TO CONTROL RESOURCES

©2010 – 2013 Line of Sight, LLC
CHARACTERISTICS	
  AND	
  TRAITS	
  

LEADERSHIP	
  AND	
  THE	
  PROJECT	
  MANAGER:	
  BEARING	
  THE	
  BRUNT	
  OF	
  THE	
  STORM	
  

CharacterisScs	
  and	
  Traits	
  of	
  
Successful	
  Project	
  Leaders	
  
	
  
Managing	
  Authority	
  &	
  
Responsibility	
  -­‐	
  The	
  project	
  
manager	
  can	
  delegate	
  
“func=onal	
  responsibility”,	
  	
  
but	
  not	
  ul=mate	
  responsibility.	
  	
  

“If	
  you	
  put	
  someone	
  in	
  

charge	
  of	
  a	
  par=cular	
  
aspect	
  of	
  a	
  project.	
  .	
  .	
  
that	
  person	
  is	
  
responsible	
  to	
  you.	
  .	
  .	
  .	
  
Because	
  you	
  are	
  in	
  
charge,	
  you	
  cannot	
  
blame	
  your	
  team	
  
members	
  for	
  things	
  that	
  
go	
  wrong.”	
  
	
  

Rick A. Morris, PMP, The Everything
Project Management Book 	
  
©2010 – 2013 Line of Sight, LLC
CHARACTERISTICS	
  AND	
  TRAITS	
  

LEADERSHIP	
  AND	
  THE	
  PROJECT	
  MANAGER:	
  BEARING	
  THE	
  BRUNT	
  OF	
  THE	
  STORM	
  

CharacterisScs	
  and	
  Traits	
  of	
  
Successful	
  Project	
  Leaders	
  
	
  
Confidence	
  -­‐	
  A	
  leader	
  needs	
  to	
  
demonstrate	
  confidence	
  in	
  his	
  
or	
  her	
  ability	
  to	
  do	
  the	
  job,	
  
regardless	
  of	
  how	
  the	
  leader	
  
might	
  actually	
  feel.	
  	
  

©2010 – 2013 Line of Sight, LLC
CHARACTERISTICS	
  AND	
  TRAITS	
  

LEADERSHIP	
  AND	
  THE	
  PROJECT	
  MANAGER:	
  BEARING	
  THE	
  BRUNT	
  OF	
  THE	
  STORM	
  

CharacterisScs	
  and	
  Traits	
  of	
  
Successful	
  Project	
  Leaders	
  
(con=nued)	
  
	
  
Recognizing	
  &	
  Facing	
  Reality	
  -­‐	
  
A	
  leader	
  must	
  be	
  proac=ve	
  in	
  
determining	
  and	
  recognizing	
  
the	
  reality	
  of	
  situa=ons	
  
par=cularly	
  when	
  the	
  facts	
  are	
  
uncomfortable	
  or	
  bad.	
  
©2010 – 2013 Line of Sight, LLC
PROJECT	
  MANAGER	
  -­‐	
  BEYOND	
  THE	
  “USUAL”	
  ROLES	
  
LEADERSHIP	
  AND	
  THE	
  PROJECT	
  MANAGER:	
  BEARING	
  THE	
  BRUNT	
  OF	
  THE	
  STORM	
  

Roles	
  of	
  a	
  Project	
  Manager:	
  
	
  
Facilitator	
  
–  Build	
  consensus	
  
–  Resolves	
  conflict	
  
–  Secures	
  resources	
  

Mentor	
  

	
  

–  Models	
  professional	
  behavior	
  
–  Iden=fies	
  opportuni=es	
  for	
  
development	
  
©2010 – 2013 Line of Sight, LLC
PROJECT	
  MANAGER	
  -­‐	
  BEYOND	
  THE	
  “USUAL”	
  ROLES	
  
LEADERSHIP	
  AND	
  THE	
  PROJECT	
  MANAGER:	
  BEARING	
  THE	
  BRUNT	
  OF	
  THE	
  STORM	
  

Roles	
  of	
  a	
  Project	
  
Manager	
  (con=nued):	
  
	
  

Communicator	
  
–  Engage	
  stakeholders	
  
–  Tell	
  the	
  story	
  
–  Secure	
  support	
  
	
  

Change	
  Leader	
  
–  Resource	
  linker	
  
–  Problem	
  solver	
  
–  Process	
  helper	
  
–  Catalyst	
  
©2010 – 2013 Line of Sight, LLC
COMMUNICATE	
  ON	
  PURPOSE	
  

LEADERSHIP	
  AND	
  THE	
  PROJECT	
  MANAGER:	
  BEARING	
  THE	
  BRUNT	
  OF	
  THE	
  STORM	
  

Ten guidelines that a project manager should follow
to communicate effectively:
1.  Know	
  your	
  audience	
  
2.  Tell	
  stories	
  to	
  establish	
  an	
  
emo=onal	
  connec=on	
  
3.  Use	
  two-­‐way	
  
communica=on	
  
4.  Use	
  various	
  forms	
  and	
  
formats	
  
5.  Make	
  sure	
  the	
  message	
  
fits	
  the	
  context	
  
©2010 – 2013 Line of Sight, LLC

6.  Know	
  your	
  strengths	
  
7.  Act	
  quickly	
  in	
  a	
  crisis	
  
8.  Be	
  conscious	
  of	
  the	
  signals	
  
you’re	
  sending	
  
9.  Allow	
  people	
  to	
  see	
  you	
  
listening	
  and	
  assimila=ng	
  
their	
  informa=on	
  
10.  Get	
  direct	
  input	
  from	
  	
  
“the	
  field”	
  
FOCUS	
  ON	
  ACTION	
  

LEADERSHIP	
  AND	
  THE	
  PROJECT	
  MANAGER:	
  BEARING	
  THE	
  BRUNT	
  OF	
  THE	
  STORM	
  

Management	
  Focus	
  
Goals	
  &	
  objec=ves	
  
Telling	
  how	
  &	
  when	
  
Shorter	
  range	
  
Organiza=on	
  &	
  structure	
  
Autocracy	
  
Conforming	
  
Consistency	
  
Risk-­‐avoidance	
  
Bohom	
  Line	
  
©2010 – 2013 Line of Sight, LLC

Leadership	
  Focus	
  
Vision	
  
Selling	
  what	
  &	
  why	
  
Longer	
  range	
  
People	
  
Democracy	
  
Challenging	
  
Flexibility	
  
Risk-­‐opportunity	
  
Top	
  Line	
  
FOCUS	
  ON	
  ACTION	
  

LEADERSHIP	
  AND	
  THE	
  PROJECT	
  MANAGER:	
  BEARING	
  THE	
  BRUNT	
  OF	
  THE	
  STORM	
  

Common	
  situaSons	
  that	
  
require	
  leadership	
  acSon:	
  
•  Resolving	
  conflicts	
  	
  
•  Running	
  poli=cal	
  
interference	
  	
  
•  Raising	
  and	
  promo=ng	
  
concerns	
  
•  Ac=vely	
  figh=ng	
  the	
  
resource	
  bahles	
  
©2010 – 2013 Line of Sight, LLC

PROJECT	
  
MANAGER	
  
LEADERS	
  MANAGE,	
  MANAGERS	
  LEAD	
  

LEADERSHIP	
  AND	
  THE	
  PROJECT	
  MANAGER:	
  BEARING	
  THE	
  BRUNT	
  OF	
  THE	
  STORM	
  

•  Increased	
  
Project	
  
Complexity	
  
Leads	
  to	
  

Which	
  
demands	
  

•  Increased	
  
Project	
  
Risk	
  

•  Adap=ve	
  
Leadership	
  
Contribu=ng	
  
to	
  Success	
  

Relationship Between Project Complexity and Leadership
©2010 – 2013 Line of Sight, LLC
LEADERS	
  MANAGE,	
  MANAGERS	
  LEAD	
  

LEADERSHIP	
  AND	
  THE	
  PROJECT	
  MANAGER:	
  BEARING	
  THE	
  BRUNT	
  OF	
  THE	
  STORM	
  

•  Are	
  we	
  addressing	
  project	
  
management	
  from	
  the	
  
perspec=ve	
  of	
  leadership	
  and	
  
the	
  organiza=on?	
  
	
  
•  What	
  is	
  the	
  strategy,	
  and	
  what	
  
are	
  the	
  priori=es	
  resul=ng	
  
from	
  the	
  strategy,	
  for	
  the	
  
agency?	
  
	
  
•  Does	
  the	
  agency	
  have	
  a	
  policy	
  
or	
  strategy	
  for	
  selec=ng,	
  
star=ng,	
  stopping,	
  execu=ng,	
  
and	
  managing	
  projects	
  or	
  
programs?	
  
	
  
©2010 – 2013 Line of Sight, LLC

•  Does	
  the	
  execu=ve	
  level	
  of	
  the	
  
agency	
  “get	
  it”—understand	
  
what	
  is	
  needed	
  to	
  be	
  an	
  
effec=ve	
  project	
  manager?	
  	
  
	
  
•  Has	
  management	
  established	
  
a	
  direct	
  line	
  from	
  strategy	
  to	
  
policy	
  to	
  projects	
  and	
  
programs?	
  	
  
	
  
•  Do	
  the	
  execu=ves	
  want	
  to	
  
build	
  project	
  management	
  
capabili=es	
  and	
  competencies	
  
or	
  do	
  they	
  regard	
  project	
  
management	
  solely	
  as	
  
necessary	
  to	
  sa=sfy	
  an	
  
external	
  requirement?	
  
LEADERS	
  MANAGE,	
  MANAGERS	
  LEAD	
  

LEADERSHIP	
  AND	
  THE	
  PROJECT	
  MANAGER:	
  BEARING	
  THE	
  BRUNT	
  OF	
  THE	
  STORM	
  

In	
  your	
  organizaAons,	
  
does	
  project	
  success	
  
depend	
  more	
  on	
  
management	
  or	
  
leadership?	
  
	
  
©2010 – 2013 Line of Sight, LLC
Final	
  Word…	
  
“Mediocrity	
  is	
  expensive!”	
  
Congressman	
  Elijah	
  Cummings	
  

Maryland	
  7th	
  District	
  
Senior	
  member	
  of	
  the	
  	
  
Commihee	
  on	
  Oversight	
  	
  
and	
  Government	
  Reform	
  	
  

©2010 – 2013 Line of Sight, LLC
COMPLETE	
  YOUR	
  COLLECTION…	
  
	
  

CONNECT WITH US…
www.line-of-sight.com
linkedin.com/company/line-of-sight
www.linkedin.com/in/jonweinstein

@LineofSightLive
@Jon_Weinstein

Jon Weinstein
jweinstein@line-of-sight.com
410-696-2610
©2010 – 2013 Line of Sight, LLC

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Leadership and the Project Manager - Bearing the Brunt of the Storm - PMI Washington DC

  • 1. Leadership  and  the  Project  Manager:     Bearing  the  Brunt  of  the  Storm     PMI  Washington  DC  –  Tyson’s  Lunch  Series   October  22,  2013     “Safety  first  has  been  the  mo1o  of  the  human  race  for  half  a  million  years;  but  it  has  never   been  the  mo1o  of  leaders.  A  leader  must  face  danger.  He  must  take  the  risk  and  the  blame,   and  the  brunt  of  the  storm.”   Herbert  N.  Casson  (19th  &  20th  Century  Efficiency  Expert)   ©2010 – 2013 Line of Sight, LLC
  • 2. PROJECT  MANAGER  -­‐  THE  DE  FACTO  PROJECT  LEADER   LEADERSHIP  AND  THE  PROJECT  MANAGER:  BEARING  THE  BRUNT  OF  THE  STORM   ©2010 – 2013 Line of Sight, LLC
  • 3. LEADERSHIP  AND  AUTHORITY   LEADERSHIP  AND  THE  PROJECT  MANAGER:  BEARING  THE  BRUNT  OF  THE  STORM   LEADERSHIP   AUTHORITY   •  A  combina=on  of  values,   skills  and  behaviors  that   mobilize  people  to  ac=on  in   order  to  achieve  the   project’s  objec=ves   •  May  or  may  not  have   control  of  resources   •  The  power  invested  in  a  role   by  a  formally  established   procedure,  such  as  a   governance  structure  or   organiza=onal  hierarchy   •  Controls  the  resources   BEING A LEADER DOES NOT REQUIRE YOU TO CONTROL RESOURCES ©2010 – 2013 Line of Sight, LLC
  • 4. CHARACTERISTICS  AND  TRAITS   LEADERSHIP  AND  THE  PROJECT  MANAGER:  BEARING  THE  BRUNT  OF  THE  STORM   CharacterisScs  and  Traits  of   Successful  Project  Leaders     Managing  Authority  &   Responsibility  -­‐  The  project   manager  can  delegate   “func=onal  responsibility”,     but  not  ul=mate  responsibility.     “If  you  put  someone  in   charge  of  a  par=cular   aspect  of  a  project.  .  .   that  person  is   responsible  to  you.  .  .  .   Because  you  are  in   charge,  you  cannot   blame  your  team   members  for  things  that   go  wrong.”     Rick A. Morris, PMP, The Everything Project Management Book   ©2010 – 2013 Line of Sight, LLC
  • 5. CHARACTERISTICS  AND  TRAITS   LEADERSHIP  AND  THE  PROJECT  MANAGER:  BEARING  THE  BRUNT  OF  THE  STORM   CharacterisScs  and  Traits  of   Successful  Project  Leaders     Confidence  -­‐  A  leader  needs  to   demonstrate  confidence  in  his   or  her  ability  to  do  the  job,   regardless  of  how  the  leader   might  actually  feel.     ©2010 – 2013 Line of Sight, LLC
  • 6. CHARACTERISTICS  AND  TRAITS   LEADERSHIP  AND  THE  PROJECT  MANAGER:  BEARING  THE  BRUNT  OF  THE  STORM   CharacterisScs  and  Traits  of   Successful  Project  Leaders   (con=nued)     Recognizing  &  Facing  Reality  -­‐   A  leader  must  be  proac=ve  in   determining  and  recognizing   the  reality  of  situa=ons   par=cularly  when  the  facts  are   uncomfortable  or  bad.   ©2010 – 2013 Line of Sight, LLC
  • 7. PROJECT  MANAGER  -­‐  BEYOND  THE  “USUAL”  ROLES   LEADERSHIP  AND  THE  PROJECT  MANAGER:  BEARING  THE  BRUNT  OF  THE  STORM   Roles  of  a  Project  Manager:     Facilitator   –  Build  consensus   –  Resolves  conflict   –  Secures  resources   Mentor     –  Models  professional  behavior   –  Iden=fies  opportuni=es  for   development   ©2010 – 2013 Line of Sight, LLC
  • 8. PROJECT  MANAGER  -­‐  BEYOND  THE  “USUAL”  ROLES   LEADERSHIP  AND  THE  PROJECT  MANAGER:  BEARING  THE  BRUNT  OF  THE  STORM   Roles  of  a  Project   Manager  (con=nued):     Communicator   –  Engage  stakeholders   –  Tell  the  story   –  Secure  support     Change  Leader   –  Resource  linker   –  Problem  solver   –  Process  helper   –  Catalyst   ©2010 – 2013 Line of Sight, LLC
  • 9. COMMUNICATE  ON  PURPOSE   LEADERSHIP  AND  THE  PROJECT  MANAGER:  BEARING  THE  BRUNT  OF  THE  STORM   Ten guidelines that a project manager should follow to communicate effectively: 1.  Know  your  audience   2.  Tell  stories  to  establish  an   emo=onal  connec=on   3.  Use  two-­‐way   communica=on   4.  Use  various  forms  and   formats   5.  Make  sure  the  message   fits  the  context   ©2010 – 2013 Line of Sight, LLC 6.  Know  your  strengths   7.  Act  quickly  in  a  crisis   8.  Be  conscious  of  the  signals   you’re  sending   9.  Allow  people  to  see  you   listening  and  assimila=ng   their  informa=on   10.  Get  direct  input  from     “the  field”  
  • 10. FOCUS  ON  ACTION   LEADERSHIP  AND  THE  PROJECT  MANAGER:  BEARING  THE  BRUNT  OF  THE  STORM   Management  Focus   Goals  &  objec=ves   Telling  how  &  when   Shorter  range   Organiza=on  &  structure   Autocracy   Conforming   Consistency   Risk-­‐avoidance   Bohom  Line   ©2010 – 2013 Line of Sight, LLC Leadership  Focus   Vision   Selling  what  &  why   Longer  range   People   Democracy   Challenging   Flexibility   Risk-­‐opportunity   Top  Line  
  • 11. FOCUS  ON  ACTION   LEADERSHIP  AND  THE  PROJECT  MANAGER:  BEARING  THE  BRUNT  OF  THE  STORM   Common  situaSons  that   require  leadership  acSon:   •  Resolving  conflicts     •  Running  poli=cal   interference     •  Raising  and  promo=ng   concerns   •  Ac=vely  figh=ng  the   resource  bahles   ©2010 – 2013 Line of Sight, LLC PROJECT   MANAGER  
  • 12. LEADERS  MANAGE,  MANAGERS  LEAD   LEADERSHIP  AND  THE  PROJECT  MANAGER:  BEARING  THE  BRUNT  OF  THE  STORM   •  Increased   Project   Complexity   Leads  to   Which   demands   •  Increased   Project   Risk   •  Adap=ve   Leadership   Contribu=ng   to  Success   Relationship Between Project Complexity and Leadership ©2010 – 2013 Line of Sight, LLC
  • 13. LEADERS  MANAGE,  MANAGERS  LEAD   LEADERSHIP  AND  THE  PROJECT  MANAGER:  BEARING  THE  BRUNT  OF  THE  STORM   •  Are  we  addressing  project   management  from  the   perspec=ve  of  leadership  and   the  organiza=on?     •  What  is  the  strategy,  and  what   are  the  priori=es  resul=ng   from  the  strategy,  for  the   agency?     •  Does  the  agency  have  a  policy   or  strategy  for  selec=ng,   star=ng,  stopping,  execu=ng,   and  managing  projects  or   programs?     ©2010 – 2013 Line of Sight, LLC •  Does  the  execu=ve  level  of  the   agency  “get  it”—understand   what  is  needed  to  be  an   effec=ve  project  manager?       •  Has  management  established   a  direct  line  from  strategy  to   policy  to  projects  and   programs?       •  Do  the  execu=ves  want  to   build  project  management   capabili=es  and  competencies   or  do  they  regard  project   management  solely  as   necessary  to  sa=sfy  an   external  requirement?  
  • 14. LEADERS  MANAGE,  MANAGERS  LEAD   LEADERSHIP  AND  THE  PROJECT  MANAGER:  BEARING  THE  BRUNT  OF  THE  STORM   In  your  organizaAons,   does  project  success   depend  more  on   management  or   leadership?     ©2010 – 2013 Line of Sight, LLC
  • 15. Final  Word…   “Mediocrity  is  expensive!”   Congressman  Elijah  Cummings   Maryland  7th  District   Senior  member  of  the     Commihee  on  Oversight     and  Government  Reform     ©2010 – 2013 Line of Sight, LLC
  • 16. COMPLETE  YOUR  COLLECTION…     CONNECT WITH US… www.line-of-sight.com linkedin.com/company/line-of-sight www.linkedin.com/in/jonweinstein @LineofSightLive @Jon_Weinstein Jon Weinstein jweinstein@line-of-sight.com 410-696-2610 ©2010 – 2013 Line of Sight, LLC