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The Dove and the Sword 
Why Culture Matters 
UNA 8 27 14 
Dr. Liliane Koziol, PACS 119.3 Fall 2011
Dr. Liliane Koziol, PACS 119.3 Fall 2011
Dr. Liliane Koziol, PACS 119.3 Fall 2011
Dr. Liliane Koziol, PACS 119.3 Fall 2011
Dr. Liliane Koziol, PACS 119.3 Fall 2011
The brain craves patterns 
and searches for them 
endlessly. 
Thomas Czerner 2001 
© Herrmann International 2009 6
CAN YOU READ THIS? 
YOUR BRAIN CRAVES PATTERNS AND 
SEARCHES FOR THEM ENDLESSLY 
Aoccdrnig to a rscheearch at Cmabriged Uinervtisy, 
it deosn’t mttaer in what order the ltteers in a 
word are, the only iprmoetnt thing is that 
thefrist and lsat ltteer be atth rghit aclae. The 
rset can be a total mses and you can still raed it 
wouthit a porbelm. This is bcuseae the human 
mind deos not raed ervey lteter by istlef, but the 
word as a wlohe. Amzanig huh? 
Dr. Liliane Koziol, PACS 119.3 Fall 2011
YOUR BRAIN CRAVES PATTERNS AND 
SEARCHES FOR THEM ENDLESSLY 
RED 
YELLOW 
GREEN 
BLUE 
RED 
YELLOW 
GREEN 
BLUE 
RED 
Dr. Liliane Koziol, PACS 119.3 Fall 2011
YOUR BRAIN CRAVES PATTERNS AND 
SEARCHES FOR THEM ENDLESSLY 
Classic example of pattern seeking 
There is mental discomfort reading the color 
There is cognitive dissonance as the letters 
and the colors are not in the expected 
pattern 
Dr. Liliane Koziol, PACS 119.3 Fall 2011
JGF GPFAM JS CQQD 
© Herrmann International 2009 10
JGF GPFAM 
JS CQQD 
Dr. Liliane Koziol, PACS 119.3 Fall 2011
Dr. Liliane Koziol, PACS 119.3 Fall 2011
Dr. Liliane Koziol, PACS 119.3 Fall 2011
Dr. Liliane Koziol, PACS 119.3 Fall 2011
Dr. Liliane Koziol, PACS 119.3 Fall 2011
HAPPY INTERCULTURAL 
ENCOUNTERS! 
Dr. Liliane Koziol, PACS 119.3 Fall 2011
Dr. Liliane Koziol, PACS 119.3 Fall 2011
Dr. Liliane Koziol, PACS 119.3 Fall 2011
Dr. Liliane Koziol, PACS 119.3 Fall 2011
Dr. Liliane Koziol, PACS 119.3 Fall 2011
Dr. Liliane Koziol, PACS 119.3 Fall 2011
.. - 
ALL or Most Many Some Few Don't 
almost aLL know 
Dr. Liliane Koziol, PACS 119.3 Fall 2011 
1. Baseballs are 
white. 
2. Elephants 
are strong. 
3. Fish have 
gills. 
4. Spiders are 
poisonous. 
5. Candy is bad for 
your teeth. 
6. Babies cry. 
7. Politicians 
are dishonest. 
8. Teachers are 
smarter 
than 
children. 
9. People who are 
quiet are shy. 
10. Poor people 
are lazy. 
/ 
Building Bridges A PeaceCorps Classroom Guide to Cross-Cultural Understanding
HAPPY INTERCULTURAL 
ENCOUNTERS! 
Dr. Liliane Koziol, PACS 119.3 Fall 2011
GROUNDRULES 
Openness to share 
Interactive 
Oarticipate 
Confidentiality 
Active listening 
Respect one another 
Dr. Liliane Koziol, PACS 119.3 Fall 2011
Dr. Liliane Koziol, PACS 119.3 Fall 2011
Dr. Liliane Koziol, PACS 119.3 Fall 2011
North American Office 
Boss 
Japanese Office 
Boss 
Dr. Liliane Koziol, PACS 119.3 Fall 2011

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The dove and the sword why culture matters una 8 27 14 corrrect

  • 1. The Dove and the Sword Why Culture Matters UNA 8 27 14 Dr. Liliane Koziol, PACS 119.3 Fall 2011
  • 2. Dr. Liliane Koziol, PACS 119.3 Fall 2011
  • 3. Dr. Liliane Koziol, PACS 119.3 Fall 2011
  • 4. Dr. Liliane Koziol, PACS 119.3 Fall 2011
  • 5. Dr. Liliane Koziol, PACS 119.3 Fall 2011
  • 6. The brain craves patterns and searches for them endlessly. Thomas Czerner 2001 © Herrmann International 2009 6
  • 7. CAN YOU READ THIS? YOUR BRAIN CRAVES PATTERNS AND SEARCHES FOR THEM ENDLESSLY Aoccdrnig to a rscheearch at Cmabriged Uinervtisy, it deosn’t mttaer in what order the ltteers in a word are, the only iprmoetnt thing is that thefrist and lsat ltteer be atth rghit aclae. The rset can be a total mses and you can still raed it wouthit a porbelm. This is bcuseae the human mind deos not raed ervey lteter by istlef, but the word as a wlohe. Amzanig huh? Dr. Liliane Koziol, PACS 119.3 Fall 2011
  • 8. YOUR BRAIN CRAVES PATTERNS AND SEARCHES FOR THEM ENDLESSLY RED YELLOW GREEN BLUE RED YELLOW GREEN BLUE RED Dr. Liliane Koziol, PACS 119.3 Fall 2011
  • 9. YOUR BRAIN CRAVES PATTERNS AND SEARCHES FOR THEM ENDLESSLY Classic example of pattern seeking There is mental discomfort reading the color There is cognitive dissonance as the letters and the colors are not in the expected pattern Dr. Liliane Koziol, PACS 119.3 Fall 2011
  • 10. JGF GPFAM JS CQQD © Herrmann International 2009 10
  • 11. JGF GPFAM JS CQQD Dr. Liliane Koziol, PACS 119.3 Fall 2011
  • 12. Dr. Liliane Koziol, PACS 119.3 Fall 2011
  • 13. Dr. Liliane Koziol, PACS 119.3 Fall 2011
  • 14. Dr. Liliane Koziol, PACS 119.3 Fall 2011
  • 15. Dr. Liliane Koziol, PACS 119.3 Fall 2011
  • 16. HAPPY INTERCULTURAL ENCOUNTERS! Dr. Liliane Koziol, PACS 119.3 Fall 2011
  • 17. Dr. Liliane Koziol, PACS 119.3 Fall 2011
  • 18. Dr. Liliane Koziol, PACS 119.3 Fall 2011
  • 19. Dr. Liliane Koziol, PACS 119.3 Fall 2011
  • 20. Dr. Liliane Koziol, PACS 119.3 Fall 2011
  • 21. Dr. Liliane Koziol, PACS 119.3 Fall 2011
  • 22. .. - ALL or Most Many Some Few Don't almost aLL know Dr. Liliane Koziol, PACS 119.3 Fall 2011 1. Baseballs are white. 2. Elephants are strong. 3. Fish have gills. 4. Spiders are poisonous. 5. Candy is bad for your teeth. 6. Babies cry. 7. Politicians are dishonest. 8. Teachers are smarter than children. 9. People who are quiet are shy. 10. Poor people are lazy. / Building Bridges A PeaceCorps Classroom Guide to Cross-Cultural Understanding
  • 23. HAPPY INTERCULTURAL ENCOUNTERS! Dr. Liliane Koziol, PACS 119.3 Fall 2011
  • 24. GROUNDRULES Openness to share Interactive Oarticipate Confidentiality Active listening Respect one another Dr. Liliane Koziol, PACS 119.3 Fall 2011
  • 25. Dr. Liliane Koziol, PACS 119.3 Fall 2011
  • 26. Dr. Liliane Koziol, PACS 119.3 Fall 2011
  • 27. North American Office Boss Japanese Office Boss Dr. Liliane Koziol, PACS 119.3 Fall 2011

Hinweis der Redaktion

  1. Is the white triangle real? It appears to be, because the brain automatically fills in lines that are missing assuming that the shape is there. But if you block out parts of the picture, the white triangle vanishes.