Conway’s law states that every system is as great as the organisation that created it. We want our systems to have quality on all levels. We want them to be functional, performant, usable and useful. And we want them to be successful. How do we create organisations which reliably create awesome software, delighting customers? Olaf offers an integral view at software and systems quality. Learn how the level of consciousness your organisation operates from determines your effectiveness and quality. Take away how to start shifting that level next Monday.

1. Integral Quality
@OlafLewitz

2. changing the
world
is an
acquired skill

3. https://www.flickr.com/photos/rije/1481954124

4. Sabriye Tenberken
http://sandikleinshow.com/podcast/sabriye-tenberken-revisited/

5. Vision
We see a world spiced by ethical visionaries and driven by
integrity, equality and empathy.

6. change starts
with me.

7. Photo by pasukaru76 - Creative Commons Attribution License http://www.flickr.com/photos/38451115@N04 Created with Haiku Deck
CHOICE

8. real options
options have value.
options expire.
never commit early
unless You Know Why.

9. What
is
Quality?

10. http://gojko.net/2012/05/08/redefining-software-quality/

11. Onion
https://www.flickr.com/photos/dineanddish/577815734

12. quality
is
messy.

13. how
do we get
quality?

14. every system is
as great as the
organisation
that created it
(slightly tweaked conway’s law)

15. deep down
you know
that there is
a better way
to run a business
Richard Sheridan: Joy, Inc.

16. Have you seen code like this? Can you feel the pain?
What is lacking?
}
}
}
}
}
}
}
}
}
}
}
}
}
}
}
}
}
}

17. clarity
of
intent

19. software quality
is limited by
how well people
creating software
know what they want.

20. http://gojko.net/2012/05/08/redefining-software-quality/

21. know
what we
want

23. Tribal
Agrarian
Industrial
Information
?

25. Organizational
structure
Crisis management
Project management
Compensation and incentives
Staff functions
Decision making
Dismissal
Conflict management
Performance
management
Investments
Information flows
Meetings
Job titles and job descriptions
Self-management

26. Safe space
Office spaces
Recruitment
Compensation &
incentives
Working hours
Storytelling
Dismissal
Conflict resolution
Feedback &
Evaluations
On-boarding
Storytelling
Meetings
Job titles and job descriptions
Whole Person
stolen with permission from Fred Laloux

27. Strategy
Performance
management
Change management
Planning & budgets
Recruitment
Competition
On-boarding
Profit & market share
Targets
Product management
& Innovation
Marketing
Adaptiveness

29. evolution
≠
make
direct
control

30. evolution
=
let go

31. polarity

32. Examples

33. obvious choice

34. balance

35. balance
Examples

36. integration

39. Photo by pasukaru76 - Creative Commons Attribution License http://www.flickr.com/photos/38451115@N04 Created with Haiku Deck
CHOICE

43. Responsibility
Matrix

44. flip
the
coin

46. VAST

47. welcome

48. acceptance
capacity to deal with
things
I don’t know

49. compassion
capacity to deal with
things
I don’t like

51. AcceptanceCom
passion

52. truth about people
you can trust them.
they will surprise you.
let go of expectations.

54. be the change
you want to
see.

56. awareness options

57. Photo by ЕленАндреа - Creative Commons Attribution-ShareAlike License http://www.flickr.com/photos/14901566@N07 Created with Haiku Deck
Exquisite
Attention

58. call the trust artist for:
exquisite attention
Temenos
heart-core agile
learn how to love what you do
@OlafLewitzhttp://trustartist.com
olaf@lewitz.net

60. i invite you
to
make choices.

61. Photo by bp6316 - Creative Commons Attribution License http://www.flickr.com/photos/7232687@N03 Created with Haiku Deck
make loving
choices

62. be
wise
because the world needs more wisdom

63. and if you
cannot be wise
pretend to be someone
who is wise, and then
just behave like they
would.
Neil Gaiman