1. Reduce Costs and Increase Productivity with Online
Services MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM ONLINE
Lee Ralph – OSC
Karl Redenbach – OSC
Eddie Foubister – OSC
Ted Shultz – Microsoft

2. Today’s giveaways MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS C

3. Question time……
How many of Microsoft’s 89,000 employees are engineers?
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4. What we will cover….. MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS C
1. Introduction to OSC and Cloud Computing
2. Microsoft’s cloud strategy and Office 365
3. Office 365 demo (FABRIKAM)
4. Customer examples and business value
5. Q&A and 1:1 sessions and arrange a
consultation

5. Introduction to OSC
 We are a business focused 100% on Microsoft solutions
 First dedicated cloud Microsoft Partner with global capability
 70 people worldwide
 Offices in:
 London
 Sydney, Melbourne, Canberra, Brisbane
 Shanghai
 San Diego and New York
 Migrated over 100 customers and 50,000 users to the Cloud
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6. Some of our customers
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7. Where are you now? 4. Hybrid Solutions
Camp 1 Camp 2 Camp 3
- Reduced cost of IT
- Greater capability
- Global collaboration
- Leveraging IP
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8. The efficiency of Microsoft Online Services
 Less hardware investment required
 Browser based applications
 Upgrades and maintenance taken care of
 Focus on your business
 Own way less and do way more
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9. STRATEGY CONSULTING SUPPORT MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM

10. Increased access to high cost assets
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11. How do I know Online Services are right for me?
Proven Case - The Transition from Private to Public Utilities
Over 90% of US electricity produced by utilities
1940
Utility electricity hits 80%
1930
Utility electricity hits 70% 1920
Utility electricity reaches 40% 1907
Individual steam
Circa 1900
generators for power
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12. Microsoft Cloud Strategy - Customers tell us…
• We want the features of the latest platform but don’t want
to upgrade or we don’t have the skills…
• We can’t keep good IT people to run the platform and we
need to free up our best people to work on strategic
projects…
• We want more predictable IT costs even if it doesn’t save a
lot of money…
• We can’t spend enough to ensure security and reliability…
• We want to provide capabilities to employees who don’t
have those today but don’t want to spend time…
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13. Cloud Computing: The Microsoft View
EXTEND
FREEDOM
Solutions you know and trust
DEVELOP delivered by SUBSCRIPTION
Applications, platforms, and
data center infrastructure as a
UTILITY
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14. An Overview of Office 365
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15. Service Review - Office 365
 INCLUDING OFFLINE CAPABILITY
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16. The Power of Lync Online
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17. Office Web Apps and SharePoint Workspace
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18. Supporting Mobile Devices
ActiveSync and Blackberry Business Cloud Services
Anytime, anywhere, any Removing the
place access across all requirement for on-
your devices premise or hosted BES
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19. Customers who are embracing Cloud with
Microsoft
Thousands of business and government entities
representing millions of people have purchased
Microsoft’s online productivity services to improve
productivity and reduce costs. Customers include;
• 13 of the top 20 global telecom firms,
• 15 of the top 20 global banks,
• 16 of the top 20 global pharmaceutical
companies.
- Microsoft 2010
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20. Q&A…… ask us anything
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21. Break MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS C

22. Morning Session 2 MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS C
 FABRIKAM demonstration
 Project Methodology
 Best Intranets (examples)
 Q&A
 1&1 Sessions

23. Question time……
What percentage of Microsoft's 40,000 engineers will be working on
cloud related products by the end of this FY?
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24. FABRIKAM demonstration
MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM

25. Key drivers for a successful Intranet
Change • Training User Adoption
Management • Communication
• Solve user problems
Usability • Make it an enjoyable experience
Information • Search
Management • Information Architecture
• Manage / maintain / monitor solution
Governance • Infrastructure / Users
How do we get there? Use the right methodology!
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26. Project Approach
Effort
Usability
40%
40%
20%
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27. Priority Quadrant
CONCEPTUAL PRIORITISATION
HIGH
Intranet Requirements:
- Energy Wide Intranet
- General Document Management System
- Effective Search
Complexity Level
- MySites
- Project Centre
- Advanced Document Workflow (Document Lifecycle
Management)
- Commercial Information Forum
- Form Centre
- Virtual Team Meetings
- Ask an Expert (Troubleshooting Forum Q&A)
- Knowledge Management (Wiki)
- Mobile Access
- Extranet (suppliers/ contractors)
LOW Value to the Organisation HIGH
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28. Engaging the User
Usability is the ease in which people can use a
particular tool or object to achieve a particular
goal.
User experience is the experience a person has
when they interact with a product or service.
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29. What’s the difference?
nSynergy training offering
Usability User Experience
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30. SharePoint Design Based on Mobile Device
 Familiar Interface
 Icon driven
 Simple

31. Heineken Intranet
 Search driven design
 Graphically aesthetic
 Good corporate branding
 Dedicated real estate for quick links
 Encouraging a sense of community
 Users currently online are listed on the
side of the page.

32. Heineken Intranet
 Creating internal awareness of the
brand’s external web presence
 Heineken-related videos posted on
YouTube and images posted on Flickr
also appear on the site, giving users a
sense of how the brand is being
portrayed.

33. Engineering
 Company-wide news
 Staff profiles
 Access to personalized news feeds
 Recent content from team sites,
document, wikis, events, case
studies

34. Engineering
 News
 HR forms
 Partners and Vendors
 Knowledge wiki
 Email inbox & calendar viewing
functionality

35. Utilities (Water)
 Corporate Intranet
 Individual team focus
 IT “Engine Room”
 H&S awareness portal
 Ratings driven search
 Content using a star rating scale
 Adding tags / comments to help
the search engine identify content

36. Manufacturing
 Project Control Centre (PCC)
 Major projects
 Task orientated, graphical view
 Workflow
 Project Managers make key
decisions at the point of need

37. RPS Sample
 Hot Topics???
 Corporate Intranet
 General Document Management
 Project Meeting Sites
 Project Management Portal
 Forms
 Social Collaboration
 Suppliers/ Vendors/ Customers

38. Input Forms
 Input - forms
 Process – workflow/ alerts
 Output – KPIs, supporting more
effective project management and
enabling key decisions at the point of
need
 Automating business processes
 Validation to reduce email & errors

39. Our design process
What we do…
 Fundamental to our approach
 Dedicated design team
 Produce concepts based on brief
 Map design to Master Page and CSS
 Build branding package
 Feature stapling ensures consistent
branding
 Supports governance
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40. Personas
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41. Lo-fi Wireframes
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42. Key drivers for a successful Intranet
Change • Training User Adoption
Management • Communication
• Solve user problems
Usability • Make it an enjoyable experience
Information • Search
Management • Information Architecture
• Manage / maintain / monitor solution
Governance • Infrastructure / Users
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43. Why OSC? MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS C
 We are a leading, proven and established
Microsoft Cloud Partner
 Microsoft Cloud specialists with On Premise
heritage
 We can accelerate your project and ensure
it’s right first time
 Leverage our extensive Intellectual Property
 We have the experience from migrating over
100 customers and over 50,000 users to the
Cloud

44. Accreditations MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS C
 Online Services Partner of the Year 2011
 Microsoft Gold Certified Partner
 Global Microsoft Cloud Accelerate
Partner
 Microsoft Cloud Partner Council
Member since establishment

45. Q&A…… ask us anything
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46. Contact Us
The Americas United Kingdom Asia Pacific
Karl Redenbach Lee Ralph Simon Tyrrell
 Ph: +1 (212) 231 8234  Tel: +44 (0) 20 7060 4080  Ph: +61 (0) 409 929623
 Email: karl.redenbach@onlinesc.com  Email: lee.ralph@onlinesc.com  Email: simon.tyrrell@onlinesc.com
MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM