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Mayo Clinic’s Social Media Story:
 Implications and Applications for
        CME Professionals

            Lee Aase (@LeeAase)
Director, Mayo Clinic Center for Social Media
                  #MCCSM

            September 10, 2010
Mayo Clinic Medical Edge
Syndicated News Media Resources
First Foray in New Media




• Existing Medical Edge radio mp3s
• Launched Sept. ‘05; Downloads up
 8,217 percent Oct. vs. Aug.
Step 2: More, Longer Podcasts
Basic Social Media “Food Groups”
Two Case Studies
Shrinking the 17-year lag
    between scientific
discovery and widespread
   adoption in medical
         practice
Discovery by Richard Berger, M.D., Ph.D.
      Dean, Mayo School of CME
 Ulnotriquetral (UT) Ligament Split Tear
USA Today
Nov 12, 2009




               3031031-7
Last Friday




              3031031-9
Less than 24 hours after my initial appointment, I not
  only had a new diagnosis - a UT split tear - but had
  surgery to correct the problem. As I write this, my
     right arm is in a festive green, but otherwise
   annoying cast. The short-term hassle, however,
 should be more than worth the long-term gain - the
  potential for a future without chronic wrist pain. A
 future, that without Twitter and those in the medical
      community willing to experiment with new
    communications tools, might not exist for me.



                                                         3031031-10
What’s Next?
Potential CME Applications
• Enhancing existing courses and conferences
  • Course marketing, promotion
  • Deeper engagement beyond the automated
    response device
  • Qualitative feedback on a quantitative scale
• Realizing the ideal of Continuous Professional
 Development and maintenance of certification
 with just-in-time, targeted multimedia learning
Mayo Clinic Center for Social Media
 • Mission: Lead the social media
  revolution in health care, contributing
  to health and well being for people
  everywhere
   − Grow social media use by Mayo Clinic
   − Create resources for use at Mayo Clinic
     that can be shared with organizations
     wanting to use social media in health
     and health care
http://socialmedia.mayoclinic.org/
Social Media Health Network
• Associated with Center for Social Media
• Membership group with access to Mayo
 social media training curriculum,
 resources
• Community site to enable members to
 learn from each other, develop best
 practices and standards
• Network launches late Sept. 2010; go to
 socialmedia.mayoclinic.org or email
 aase.lee@mayo.edu for info on joining

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CME and Social Media

  • 1. Mayo Clinic’s Social Media Story: Implications and Applications for CME Professionals Lee Aase (@LeeAase) Director, Mayo Clinic Center for Social Media #MCCSM September 10, 2010
  • 2. Mayo Clinic Medical Edge Syndicated News Media Resources
  • 3. First Foray in New Media • Existing Medical Edge radio mp3s • Launched Sept. ‘05; Downloads up 8,217 percent Oct. vs. Aug.
  • 4. Step 2: More, Longer Podcasts
  • 5.
  • 6. Basic Social Media “Food Groups”
  • 7.
  • 8.
  • 9.
  • 10.
  • 12.
  • 13.
  • 14. Shrinking the 17-year lag between scientific discovery and widespread adoption in medical practice
  • 15. Discovery by Richard Berger, M.D., Ph.D. Dean, Mayo School of CME Ulnotriquetral (UT) Ligament Split Tear
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22. USA Today Nov 12, 2009 3031031-7
  • 23.
  • 24. Last Friday 3031031-9
  • 25. Less than 24 hours after my initial appointment, I not only had a new diagnosis - a UT split tear - but had surgery to correct the problem. As I write this, my right arm is in a festive green, but otherwise annoying cast. The short-term hassle, however, should be more than worth the long-term gain - the potential for a future without chronic wrist pain. A future, that without Twitter and those in the medical community willing to experiment with new communications tools, might not exist for me. 3031031-10
  • 26.
  • 28. Potential CME Applications • Enhancing existing courses and conferences • Course marketing, promotion • Deeper engagement beyond the automated response device • Qualitative feedback on a quantitative scale • Realizing the ideal of Continuous Professional Development and maintenance of certification with just-in-time, targeted multimedia learning
  • 29. Mayo Clinic Center for Social Media • Mission: Lead the social media revolution in health care, contributing to health and well being for people everywhere − Grow social media use by Mayo Clinic − Create resources for use at Mayo Clinic that can be shared with organizations wanting to use social media in health and health care
  • 31. Social Media Health Network • Associated with Center for Social Media • Membership group with access to Mayo social media training curriculum, resources • Community site to enable members to learn from each other, develop best practices and standards • Network launches late Sept. 2010; go to socialmedia.mayoclinic.org or email aase.lee@mayo.edu for info on joining