Crossing the Concierge Chasm by Khalid Smith & Nicole Tucker-Smith
@khalidrudo Lessoncast
@MsTuckerSmith Lessoncast
The Lean Startup Conference 2013
http://leanstartup.co/
9. 1
Consultants have the biz all figured out BUT NO PRODUCT
ProblemSolution Fit
Proposed
MVP
Proposed
Funnel(s)
?
Business Model
Sales and Marketing
Roadmap
Image credit: Steve Blank’s customer development via custdev.com
10. 1
Don’t be fooled:
When you build your product YOU ARE NOT HERE
ProblemSolution Fit
Product / Market
Fit
Proposed
MVP
Business Model
Proposed
Funnel(s)
Sales and Marketing
Roadmap
Image credit: Steve Blank’s customer development via custdev.com
23. 2
It depends.
Consulting models collapse several problem/solutions into one
No need to grocery shop
Quality customized meals
Convenience of no preparation
Simple Clean Up
264. for
Crossing the Concierge Chasm
1. Start at the beginning.
2. Unpack the baggage.
3. Find a Villain.
4. Automate chores not core.
5. Get by selling a little help to your friends.