1. Lauren P. Shockley
3075 Huntleigh Dr. Raleigh NC, 27604 (984) 242-9365 lpshockl@gmail.com
Objective:
I would like to contribute my technical, administrative and customer service expertise within a growing business. I
have strong multi-tasking, organizational, communication and customer interaction skills which enable me to get the
job done right. I also have a lot of transferable skills from my chemistry background, including a meticulous
attention to detail and accuracy.
Recent Work Experience:
Front Desk Clerk at Raleigh Inn Hotel, Raleigh, NC (1/2016-present):
Inspected rooms to determine suitability & pricing; Welcomed hundreds of guests in a courteous
manner & checked them in; Collected cash & credit card payment; Managed computer software for
transactions & kept organized records; Created accurate shift reports & cash drops; Effectively resolved
guest disputes & complaints; Collaborated with staff & management to resolve special situations.
Housekeeper at Raleigh Inn Hotel, Raleigh, NC (4/2015-12/2015):
Created status reports & requests; Ensured maintenance repairs were met; Managed linens & supplies;
Thoroughly cleaned & prepped rooms; Collected signatures from guests after servicing them; Responded to
all guest inquiries & issues with courtesy even when busy; Revolved & prevented disputes; Trained new
employee.
Personal Assistant, Self Employed, Raleigh, NC (2/2015-4/15):
Collaborated with non-profit organizations to assist clients with > 150 hrs. of transportation & services.
Internet Marketer, Self Employed, Raleigh, NC (2011-2014):
Advertised, sold, packaged & mailed > 500 products online & at local auction sites; Maintained 100%
positive feedback on Ebay.com & Amazon.com; Increased profits through market research, outstanding
customer feedback and crafting catchy, competitive ads.
Administrative Assistant at Avion Systems, Inc., Raleigh, NC (4/2014):
Provided easy access to thousands of documents at UPS by updating & organizing files.
Online Tutor at TutorMatch.com, Raleigh, NC (6/2012 – 3/14)
Personal Care Assistant for Virginia Ropp, Spartanburg, SC (2005-2010):
Monitored vital signs & medications; Treated serious pressure wounds, managed dementia & provided
mobility; Administered bedside, personal care & companionship; Led physical therapy; Arranged
frequent doctor visits; Prepared detailed health reports used by physicians.
Administrative Assistant Volunteer at Senior Life and Wellness Club, Spartanburg, SC
(2006):
Led club activities & increased client participation; Collected & recorded payments; Organized payment &
participation data using MS Excel; Provided companionship; Resolved client disputes.
Education:
Bachelor of Science, Chemistry, Clemson University: August 2005
Minor: Psychology
Academic Awards and Honors:
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2. All American Scholar Award, Chancellors List, Gamma Beta Phi, National Deans List, National
Science Foundation Grant Recipient for Undergraduate Research at UMich (Ann Arbor, MI), Invited to
present original undergraduate research at SERMACS (major conference), President’s Honor Roll.
Academic Experience and Internships:
Reserch Lab Assistant, Dr. Arya’s Lab, Clemson Univerity, Clemson, SC (2003):
Helped contribute to medication discovery & understanding of nucleic acid-drug interactions by
monitoring the reactions under variable conditions; Analyzed 75 professional articles; Designed &
presented effective PowerPoint presentations, posters & professional style articles for diverse audiences.
South Eastern Regional American Chemical Society Conference 2003, Atlanta, GA:
Effectively discussed original research from Clemson University with hundreds of individuals ranging
from experts to non-science majors.
Research Lab Assistant, Clemson University, Clemson, SC (2003):
Produced medicinal substance used for pharmaceutical testing.
Research Lab Assistant, UMich, Ann Arbor, MI (2002):
Isolated proteins & enzymes from cells & monitored the interactions.
Tutor, University of South Carolina Upstate, Spartanburg, SC (2001-2002):
Helped undergraduates understand & improve grades in Mathematics, Chemistry & Philosophy.
Other Undergraduate Activities:
Math Club Treasurer, American Chemical Society, Chemistry Club, Volunteer at the Hope Center for
Children.
Special Skills and Experience:
Lab Equipment: HPLC, TLC, & IR Chromatography; GC/MS; UV Spectrophotometry;
Spectroflourimetry; NMR; CD; Ramen & Flame Absorption Spectroscopy; Electrochemistry.
Computer: Check-Inn Property Management System; Microsoft Office; HTML; PhotoShop; C++;
Maple; MathCad.
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