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Intrasector Collaboration or: How We
Learned to Stop Worrying and Focus on
the Positives
Amanda DiFeterici, Sandy Hirsh, Laura Miller and Kate Sawyer
Agenda
   Librarians collaborating with library vendors


   Librarians collaborating with librarians
So Much to Share, So Little
Time




          Follow (and Click) Along:
                @LibsThriving
Laura Miller

Credo Reference
Why I’m Here
   Credo Reference
        Instructional Development Coordinator

   San Jose State University
      Student
      Intern
      Participant in Library 2.012


   Libraries Thriving
      E-resource Innovation
      Information Literacy Promotion
      Collaboration
Amanda DiFeterici and Kate Sawyer

South University
Who we are
   South University – 10 campuses and online
   Subscribe to Credo Reference, Beta Testers for
    Credo Literati service
   Why this service is valuable to us –
        Very active with Information Literacy
        Small library staff at each campus
        Projects are accomplished via committees
            No in-house developers
What we did
   Generic tutorials
        How to: use the library, Use Credo Reference,
         Find sources on a topic, Avoid plagiarism, etc.

   Course specific tutorials
        Based on ACRL Standards of Information Literacy
         and Student Learning Outcomes
        Average of 4 tutorials per class, 3 months

   Game-based Information Literacy Tutorial
        4 separate sections, 6 months ongoing
Workflow Process


                      Librarians      Initial
Meet w/ SMEs            create     Meeting with
                       content       Vendor



                                    Iterations
  • On Library Website

  • Used in classroom or off
    campus by students               Finished
                                      media
                                    published
Best Practices

                                  We want to do
   Make a project plan            something…
                                but we’re not sure
                                      what!

   Starting from scratch or re-adapting content?


   Identify your objectives        Refer back to standards
                                     or learning outcomes


   Decide on tone and scope
Best Practices

                           Project leader or small
   Establish a workflow    group works directly
                                with vendor



   Set Timelines
                              Send screenshots
                               with any email
   Communication


   Feedback process       Get buy-in from librarians,
                            admin faculty, students

                           Multiple iterations are ok!
Sandra Hirsh

San Jose State University
Cross-Field Collaboration:
    What We Did

•   Library 2.012 conference (link)
     •   Free, multi-lingual, running 24 hours a day
     •   160 countries, 150 sessions, 11 keynote speakers
     •   More than 30 conference partners (including
         Libraries Thriving)
     •   Advisory board from 21 countries
         (e.g., Mongolia, Uganda, etc.)
     •   Follow up to inaugural
         Library 2.011 conference (link)
Cross-Field Collaboration:
    What We Did
•   Strand 1: Libraries – Physical and Virtual
    Learning Spaces
•   Strand 2: Librarians & Information Professionals -
    Evolving Professional Roles in Today’s World
•   Strand 3: Content & Creation - Organizing and
    Creating Information
•   Strand 4: Changing Delivery Methods
•   Strand 5: User Centered Access
•   Strand 6: Mobile and Geo-Social
    Information Environments
Cross-Field Collaboration: Why
    We Did It
• Facilitate a global conversation
• Address key library and information issues
• Inclusivity
• Break down geographic boundaries
• Showcase what is possible with online technology
• Provide professional development
opportunities
• Give back to professional community
• Bring together all types of librarians and
  information professionals
Cross-Field Collaboration: How
    We Did It
•   Crowd sourcing:
     •   Keynote speakers
     •   Speaking proposals
•   Roles:
     • Conference Chairs
     • Partners
     • Sponsors
     • Volunteers/Moderators
     • International Advisory Board
     • Presenters
Cross-Field Collaboration: Best
    Practices
•   Invite wide participation
•   Get partners to spread the word
•   Provide benefits (e.g., name on website)
•   Make live and recorded content available
    (link)
•   Engage students
•   Get involved! Library 2.013 will be in
Fall 2013!
•   Sign up for Library 2.0 network (link)
Cross-Field Collaboration:
    What We Did
•   Virtual Internships (link)
     •   Can be unpaid or paid (by the host institution)
     •   Can be all virtual or mix of onsite & virtual work
     •   One semester (15 weeks in Spring and
     •   Fall, 10 weeks in Summer)
     •   Typically between 90 and 180 hours
     •   per semester for 2 to 4 units of course
     •   credit
     •   Identify specific learning outcomes
Cross-Field Collaboration:
    What We Did
•   Examples:
    •   Credo Reference’s Libraries Thriving
    •   Dubai Women’s College Library
    •   San Jose State University King Library
    •   Yuba Community College
    •   Marin County Free Library
    •   San Mateo Library System
    •   San Francisco Public Library
Cross-Field Collaboration: Why
    We Did It
•   Benefits - Students:
     •   Gain relevant real-world experience
     •   Build valuable professional connections
     •   Get prepared for virtual work environments
     •   Expand opportunities beyond geography

•   Benefits – Supervisors:
     •   Access a larger applicant pool
     •   Hire interns to supplement permanent staff
     •   Save workspace, equipment and supplies
     •   Harness innovative ideas
     •   Revive important projects
Cross-Field Collaboration: Best
    Practices

•   Learn about becoming an internship supervisor (link)
•   Check out internship database (link)
•   Register your institution and submit a listing (link)
•   Review “tips for success” (link)
•   Learn about web conferencing, file sharing,
•   and online presentation tools (link)
•   Read about virtual internship students (link)
•   Watch site supervisor videos (link)
•   Contact Dr. Pat Franks for more information
    (patricia.franks@sjsu.edu)
Thank You! Questions?
Amanda DiFeterici
adifeterici@southuniversity.edu


Sandy Hirsh
sandy.hirsh@sjsu.edu


Laura Miller
laura.miller@credoreference.com


Kate Sawyer
kasawyer@southuniversity.edu

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Innovations in E-Resources
 

Intrasector Collaboration

  • 1. Intrasector Collaboration or: How We Learned to Stop Worrying and Focus on the Positives Amanda DiFeterici, Sandy Hirsh, Laura Miller and Kate Sawyer
  • 2. Agenda  Librarians collaborating with library vendors  Librarians collaborating with librarians
  • 3. So Much to Share, So Little Time Follow (and Click) Along: @LibsThriving
  • 5. Why I’m Here  Credo Reference  Instructional Development Coordinator  San Jose State University  Student  Intern  Participant in Library 2.012  Libraries Thriving  E-resource Innovation  Information Literacy Promotion  Collaboration
  • 6. Amanda DiFeterici and Kate Sawyer South University
  • 7. Who we are  South University – 10 campuses and online  Subscribe to Credo Reference, Beta Testers for Credo Literati service  Why this service is valuable to us –  Very active with Information Literacy  Small library staff at each campus  Projects are accomplished via committees  No in-house developers
  • 8. What we did  Generic tutorials  How to: use the library, Use Credo Reference, Find sources on a topic, Avoid plagiarism, etc.  Course specific tutorials  Based on ACRL Standards of Information Literacy and Student Learning Outcomes  Average of 4 tutorials per class, 3 months  Game-based Information Literacy Tutorial  4 separate sections, 6 months ongoing
  • 9. Workflow Process Librarians Initial Meet w/ SMEs create Meeting with content Vendor Iterations • On Library Website • Used in classroom or off campus by students Finished media published
  • 10. Best Practices We want to do  Make a project plan something… but we’re not sure what!  Starting from scratch or re-adapting content?  Identify your objectives Refer back to standards or learning outcomes  Decide on tone and scope
  • 11. Best Practices Project leader or small  Establish a workflow group works directly with vendor  Set Timelines Send screenshots with any email  Communication  Feedback process Get buy-in from librarians, admin faculty, students Multiple iterations are ok!
  • 12. Sandra Hirsh San Jose State University
  • 13. Cross-Field Collaboration: What We Did • Library 2.012 conference (link) • Free, multi-lingual, running 24 hours a day • 160 countries, 150 sessions, 11 keynote speakers • More than 30 conference partners (including Libraries Thriving) • Advisory board from 21 countries (e.g., Mongolia, Uganda, etc.) • Follow up to inaugural Library 2.011 conference (link)
  • 14. Cross-Field Collaboration: What We Did • Strand 1: Libraries – Physical and Virtual Learning Spaces • Strand 2: Librarians & Information Professionals - Evolving Professional Roles in Today’s World • Strand 3: Content & Creation - Organizing and Creating Information • Strand 4: Changing Delivery Methods • Strand 5: User Centered Access • Strand 6: Mobile and Geo-Social Information Environments
  • 15. Cross-Field Collaboration: Why We Did It • Facilitate a global conversation • Address key library and information issues • Inclusivity • Break down geographic boundaries • Showcase what is possible with online technology • Provide professional development opportunities • Give back to professional community • Bring together all types of librarians and information professionals
  • 16. Cross-Field Collaboration: How We Did It • Crowd sourcing: • Keynote speakers • Speaking proposals • Roles: • Conference Chairs • Partners • Sponsors • Volunteers/Moderators • International Advisory Board • Presenters
  • 17. Cross-Field Collaboration: Best Practices • Invite wide participation • Get partners to spread the word • Provide benefits (e.g., name on website) • Make live and recorded content available (link) • Engage students • Get involved! Library 2.013 will be in Fall 2013! • Sign up for Library 2.0 network (link)
  • 18. Cross-Field Collaboration: What We Did • Virtual Internships (link) • Can be unpaid or paid (by the host institution) • Can be all virtual or mix of onsite & virtual work • One semester (15 weeks in Spring and • Fall, 10 weeks in Summer) • Typically between 90 and 180 hours • per semester for 2 to 4 units of course • credit • Identify specific learning outcomes
  • 19. Cross-Field Collaboration: What We Did • Examples: • Credo Reference’s Libraries Thriving • Dubai Women’s College Library • San Jose State University King Library • Yuba Community College • Marin County Free Library • San Mateo Library System • San Francisco Public Library
  • 20. Cross-Field Collaboration: Why We Did It • Benefits - Students: • Gain relevant real-world experience • Build valuable professional connections • Get prepared for virtual work environments • Expand opportunities beyond geography • Benefits – Supervisors: • Access a larger applicant pool • Hire interns to supplement permanent staff • Save workspace, equipment and supplies • Harness innovative ideas • Revive important projects
  • 21. Cross-Field Collaboration: Best Practices • Learn about becoming an internship supervisor (link) • Check out internship database (link) • Register your institution and submit a listing (link) • Review “tips for success” (link) • Learn about web conferencing, file sharing, • and online presentation tools (link) • Read about virtual internship students (link) • Watch site supervisor videos (link) • Contact Dr. Pat Franks for more information (patricia.franks@sjsu.edu)
  • 22. Thank You! Questions? Amanda DiFeterici adifeterici@southuniversity.edu Sandy Hirsh sandy.hirsh@sjsu.edu Laura Miller laura.miller@credoreference.com Kate Sawyer kasawyer@southuniversity.edu