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Chapter 8: 
Delivering Your 
Presentation 
LTEC 4121 
Technical Presentation Skills
Chapter Objectives 
Reduce your level of anxiety 
Use effective verbal 
presentation techniques 
Use effective non-verbal 
presentation techniques 
Use interactive questioning 
skills 
Summarize your presentation 
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 8: Delivering Your 
Presentation
Tips for Reducing 
Anxiety or Stage 
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 8: Delivering Your 
Presentation 
Fright 
• Arrive early 
• Check equipment 
• Check lighting 
• Look over notes 
• Have water available 
• Use the restroom
Tips for Reducing Anxiety 
or Stage Fright 
• Avoid eating a big meal 
• Go for a short walk 
• Drink water before presenting 
• Create a mental picture of 
interested, involved participants 
• Greet participants as they enter 
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 8: Delivering Your 
Presentation
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 8: Delivering Your 
Presentation 
Top 10 Problems 
with Presenters 
1. Too much 
information 
2. Monotone voice 
3. Poor eye contact 
4. Poor quality visuals 
5. No interactions 
6. Too nervous 
7. Lack of appropriate 
humor 
8. Lack of energy 
9. No audience 
participation 
10. Lack of movement
Those First Critical 
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 8: Delivering Your 
Presentation 
Moments… 
• Look participants in 
the eye, pause, then 
welcome them 
• Focus on their needs 
and wants 
• Determine 
participants’ 
expectations
Those First Critical Moments… 
Never apologize for your presentation 
• “I know you’re busy, so I will keep this 
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 8: Delivering Your 
Presentation 
short” 
• “I know that many of you would rather be 
back at your desk getting some work done, 
but…” 
• “I apologize for asking you to attend” 
Be optimistic!
Effective Presentation Techniques 
• Project your voice: periodically change the 
tone, pitch, volume, and rate of our 
delivery 
• Maintain appropriate pace 
• Pause for emphasis; emphasize key points 
• Avoid use of fillers (uh…, um…, etc.) 
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 8: Delivering Your 
Presentation
Effective Presentation Techniques 
• Enunciate clearly 
• Use participants’ names 
• Use familiar terms and expressions 
• Make smooth transitions between points 
• Use lots of examples 
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 8: Delivering Your 
Presentation
Effective Presentation Techniques 
• Praise participants 
• Accept ideas from participants 
• Express opinions from both sides of an 
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 8: Delivering Your 
Presentation 
issue 
• Use appropriate humor
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 8: Delivering Your 
Presentation 
Practice Makes 
Perfect 
• Practice your 
presentation in front 
of a mirror 
• Record yourself 
• Ask a colleague to 
observe you 
• Practice, practice, 
practice
Effective Nonverbal Communication 
Techniques 
• Maintain eye contact 
• Use positive facial expressions 
• Gesture with hands and arms 
• Keep your mouth in good working order 
• Maintain good posture 
• Move about the room 
• Follow your notes 
• Use your handouts / visuals effectively 
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 8: Delivering Your 
Presentation
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 8: Delivering Your 
Presentation 
Gesture Do’s 
• Let your arms hang 
loose 
• Arms behind at 
times 
• Spread arms, palms 
open 
• Choreograph 
gestures with words
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 8: Delivering Your 
Presentation 
Gesture Don’ts 
• Hands in pockets 
• Jingle change 
• Fold arms 
• Wring hands 
• Play with pens 
• Play with tie 
• Constantly touch face
Effective Questioning Techniques 
• Develop some questions when developing 
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 8: Delivering Your 
Presentation 
your notes 
• Design questions that are brief 
• Ask questions at various levels of difficulty 
• Ask group questions 
• Ask “targeted” or individual questions 
• Ask questions at the right time
Effective Questioning Techniques 
• Use names 
• Attempt to involve all participants 
• Repeat responses if necessary 
• Provide positive reinforcement 
Check pages 144-146 for the different 
“types” of questions you can use in your 
presentation. 
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 8: Delivering Your 
Presentation
How to Summarize Your Presentation 
• Ask the participants for questions 
• Ask questions of your participants 
• Use a computer presentation or flip chart 
to highlight the key points 
• Ask for or share the next step 
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 8: Delivering Your 
Presentation
Chapter Review 
•Proper planning reduces your anxiety 
•First few minutes of a presentation are VERY 
important! 
•Take into account the background of your 
participants 
•Verbal communication includes voice projection, 
avoiding fillers, using names, smooth transitions, 
using lots of examples, and providing praise 
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 8: Delivering Your 
Presentation
Chapter Review 
•Nonverbal communications include eye 
contact, facial expressions, gesturing, 
movement, and following your notes 
•Effective questioning is critical 
•Summarize by asking for questions, asking 
questions, using media to review, and asking 
for the next step, etc. 
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 8: Delivering Your 
Presentation
Chapter 8: 
The End 
To Complete for Module 8: 
• Discussion Model 8 
• Assignment #17 
• Read: Assignment #18 Rubric 
requirements 
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 8: Delivering Your 
Presentation

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Chapter 8 - Delivering Your Presentation

  • 1. Chapter 8: Delivering Your Presentation LTEC 4121 Technical Presentation Skills
  • 2. Chapter Objectives Reduce your level of anxiety Use effective verbal presentation techniques Use effective non-verbal presentation techniques Use interactive questioning skills Summarize your presentation LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 8: Delivering Your Presentation
  • 3. Tips for Reducing Anxiety or Stage LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 8: Delivering Your Presentation Fright • Arrive early • Check equipment • Check lighting • Look over notes • Have water available • Use the restroom
  • 4. Tips for Reducing Anxiety or Stage Fright • Avoid eating a big meal • Go for a short walk • Drink water before presenting • Create a mental picture of interested, involved participants • Greet participants as they enter LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 8: Delivering Your Presentation
  • 5. LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 8: Delivering Your Presentation Top 10 Problems with Presenters 1. Too much information 2. Monotone voice 3. Poor eye contact 4. Poor quality visuals 5. No interactions 6. Too nervous 7. Lack of appropriate humor 8. Lack of energy 9. No audience participation 10. Lack of movement
  • 6. Those First Critical LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 8: Delivering Your Presentation Moments… • Look participants in the eye, pause, then welcome them • Focus on their needs and wants • Determine participants’ expectations
  • 7. Those First Critical Moments… Never apologize for your presentation • “I know you’re busy, so I will keep this LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 8: Delivering Your Presentation short” • “I know that many of you would rather be back at your desk getting some work done, but…” • “I apologize for asking you to attend” Be optimistic!
  • 8. Effective Presentation Techniques • Project your voice: periodically change the tone, pitch, volume, and rate of our delivery • Maintain appropriate pace • Pause for emphasis; emphasize key points • Avoid use of fillers (uh…, um…, etc.) LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 8: Delivering Your Presentation
  • 9. Effective Presentation Techniques • Enunciate clearly • Use participants’ names • Use familiar terms and expressions • Make smooth transitions between points • Use lots of examples LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 8: Delivering Your Presentation
  • 10. Effective Presentation Techniques • Praise participants • Accept ideas from participants • Express opinions from both sides of an LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 8: Delivering Your Presentation issue • Use appropriate humor
  • 11. LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 8: Delivering Your Presentation Practice Makes Perfect • Practice your presentation in front of a mirror • Record yourself • Ask a colleague to observe you • Practice, practice, practice
  • 12. Effective Nonverbal Communication Techniques • Maintain eye contact • Use positive facial expressions • Gesture with hands and arms • Keep your mouth in good working order • Maintain good posture • Move about the room • Follow your notes • Use your handouts / visuals effectively LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 8: Delivering Your Presentation
  • 13. LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 8: Delivering Your Presentation Gesture Do’s • Let your arms hang loose • Arms behind at times • Spread arms, palms open • Choreograph gestures with words
  • 14. LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 8: Delivering Your Presentation Gesture Don’ts • Hands in pockets • Jingle change • Fold arms • Wring hands • Play with pens • Play with tie • Constantly touch face
  • 15. Effective Questioning Techniques • Develop some questions when developing LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 8: Delivering Your Presentation your notes • Design questions that are brief • Ask questions at various levels of difficulty • Ask group questions • Ask “targeted” or individual questions • Ask questions at the right time
  • 16. Effective Questioning Techniques • Use names • Attempt to involve all participants • Repeat responses if necessary • Provide positive reinforcement Check pages 144-146 for the different “types” of questions you can use in your presentation. LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 8: Delivering Your Presentation
  • 17. How to Summarize Your Presentation • Ask the participants for questions • Ask questions of your participants • Use a computer presentation or flip chart to highlight the key points • Ask for or share the next step LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 8: Delivering Your Presentation
  • 18. Chapter Review •Proper planning reduces your anxiety •First few minutes of a presentation are VERY important! •Take into account the background of your participants •Verbal communication includes voice projection, avoiding fillers, using names, smooth transitions, using lots of examples, and providing praise LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 8: Delivering Your Presentation
  • 19. Chapter Review •Nonverbal communications include eye contact, facial expressions, gesturing, movement, and following your notes •Effective questioning is critical •Summarize by asking for questions, asking questions, using media to review, and asking for the next step, etc. LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 8: Delivering Your Presentation
  • 20. Chapter 8: The End To Complete for Module 8: • Discussion Model 8 • Assignment #17 • Read: Assignment #18 Rubric requirements LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 8: Delivering Your Presentation

Hinweis der Redaktion

  1. Amy Cuddy- Power Poses(VIDEO) https://www.youtube.com/watch?v=phcDQ0H_LnY & Body Language (VIDEO) https://www.youtube.com/watch?v=Ks-_Mh1QhMc