Gareth Workman presented on how cloud technology can help non-profit organizations. He discussed the five fundamentals of cloud computing, the different service and deployment models including SaaS, PaaS, IaaS, public clouds, private clouds, and hybrid clouds. He provided tips on adopting cloud technologies such as defining a cloud policy, classifying data sensitivity, and identifying good and not as good workloads for cloud. As an example, he discussed how the NSPCC selected Microsoft Dynamics CRM on the cloud to meet their requirements in a more cost effective and scalable way.

1. Lasa NFP Technology Conference
Presented By: Gareth Workman
Date of Presentation: 14th November 2011
24-Nov-11 1

2. How Cloud can help NFP organisations?
24-Nov-11 2

3. Five Fundamentals of Cloud
On-demand / Self service
Broad network access
Resource Pooling
Rapid Elasticity
Measured Service
24-Nov-11 3

4. Service Models
Software as a Service (SaaS)
The service is presented to the consumer via a thin client typically a web
browser, pricing is typically on a per seat basis.
SaaS has been around from the 90’s and is the most likely method of how
we will consume Cloud resources by 2020.
24-Nov-11 4

5. Service Models
Platform as a Service (PaaS)
The service allows the consumer to directly deploy their application code
onto a Cloud infrastructure, the service provider dictates the framework to
which the consumer must adhere.
PaaS has diverge into two tiers:
1. Proprietary Framework: Azure / Google App Engine
2. Open Framework: Heroku / Engine Yard.
24-Nov-11 5

6. Service Models
Infrastructure as a Service (IaaS)
The service allows the consumer to deploy processing, storage, networks
and other compute resources on a Cloud infrastructure.
A typical example is Amazon EC2, which allows consumers to deploy
virtual machines on demand. IaaS has seen rapid development over the
past number of years.
24-Nov-11 6

7. Service Models
24-Nov-11 7

8. Deployment Models
Public Clouds
The cloud infrastructure is made available to the general public or a large
industry group and is owned by an organization selling cloud services.
24-Nov-11 8

9. Deployment Models
Private Clouds
The cloud infrastructure is operated solely for an organization. It may be
managed by the organization or a third party and may exist on premise or
off premise.
Community Clouds
The cloud infrastructure is shared by several organizations and supports a
specific community that has shared concerns. It may be managed by the
organizations or a third party and may exist on premise or off premise.
24-Nov-11 9

10. Deployment Models
Hybrid Clouds
The cloud infrastructure is a
composition of two or more clouds
(private, community, or public)
that remain unique entities but are
bound together by standardised
or proprietary technology that
enables data and application
portability (e.g., cloud bursting for
load balancing between clouds).
24-Nov-11 10

11. Adopting Cloud Technologies
Two terms which are consistently referenced within Cloud provider terms and
conditions which you should be aware of.
Data Controller: A person (living individual or legal entity) who, either alone or with
others, controls the acquisition, the content and the use to which the personal data
is put.
Data Processor: A person (living individual or legal entity) who processes personal
data on behalf of a Data Controller, within the parameters of a formal, written
contract, and is not an employee of the Data Controller.
24-Nov-11 11

12. Adopting Cloud Technologies
How do you select a cloud service?
• Capability: does the solution meet all my business requirements?
• Reliability: Are there suitable guarantees of service, and proper SLAs?
• Value: Can I really save money compared to traditional hosting (or on-
premise) model?
• Lock-in: What are the terms of the subscription model?
24-Nov-11 12

13. Adopting Cloud Technologies
• Integratability: how will the service fit with my current legacy
infrastructure and applications?
• Security: will the service be really safe?
• Data Residency: Where is my data?
• Deployment Model: Which model?
24-Nov-11 13

14. Adopting Cloud Technologies
Define a Cloud Policy for your business to put in place a framework
stipulating how Cloud services can be provisioned.
Classify the sensitivity of each application and data set to ensure that a
service provider can identified and ensure that you the consumer are still
compliant.
Remember do not focus on an all or nothing Cloud adoption strategy, if a
service does not fit a Cloud model then don’t move it.
Identify those services that if transitioned to a Cloud service have tangible
benefits.
24-Nov-11 14

15. Adopting Cloud Technologies
Good fit
• Workloads with highly variable traffic.
• Temporary workloads.
• Matured package offerings i.e. Email services.
Not as Good
• Workloads requiring extremely high IOPS.
• Workloads requiring high levels of hardware customisation.
24-Nov-11 15

16. Adopting Cloud Technologies
Some of the more mature Cloud offerings:
• Collaborative tools:
- E-mail and collaborative tools provided over an encrypted
connection.
• CRM services:
- CRM solutions such as Microsoft Dynamics CRM, some vendors
have tailored for specific industries.
• Infrastructure services:
- Fast, resilient, low cost server, network, security capability.
24-Nov-11 16

17. Cloud Benefits: NSPCC
Kainos helped the NSPCC select a new CRM solution, a Cloud service
was chosen for the following reasons:
• Functionality: we reviewed functions and concluded that Dynamics
CRM would meet requirements.
• Cost: we compared costs of on-premise vs. cloud solutions and
concluded that the cloud was much more cost-effective.
• Speed to market: we identified how the cloud solution could meet
aggressive timescales.
• Scalability: we identified an approach for increasing scale quickly in the
cloud.
24-Nov-11 17

18. Questions
I’ll be delighted to answer any questions!
…or contact me: g.workman@kainos.com
Phone: 02890571363
24-Nov-11 18