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Frontier AnyWare is an affordable and feature-rich phone system for
businesses. You receive great call quality, industry-leading reliability and an
easy-to-manage phone system with no upfront costs. Everything is included
in one low monthly rate.
More than a typical phone system, Frontier AnyWare extends the cloud-based telephony model to include
everything your business needs to communicate efficiently and cost effectively. Built using Frontier’s and
Mitel®
’s award-winning telecommunications technology and designed with simplicity and everyday business
use in mind, Frontier AnyWare offers an excellent selection of monthly plans and phones from which to
choose.Our consultants work with you to customize a phone system that precisely fits your needs and budget.
frontier anyware
Communications in the Cloud
Frontier AnyWare
2 | frontier BROCHURE
Built For Reliability, Productivity
and Convenience
Business communications are a critical part of your business, which
is why Frontier AnyWare is hosted in private, secure data centers and is
designed, optimized and maintained according to industry best
standards for high availability (HA) computing facilities.
Managed by a team of highly experienced data and UC engineers,
our data centers deliver exceptional performance with unparalleled
service reliability.
Business Continuity. In the event of a natural disaster, power
outage or other disruption to your office, the Frontier AnyWare Auto
Attendant will manage your calls for you, and with Mobile Twinning
you can still receive all your calls on your mobile phone.
Easy to Use. With Frontier AnyWare it’s never been easier to get up
and running quickly. Simply plug your Mitel phones into your network
and start making calls. It’s that simple. For those that need assistance,
our trained professionals will come to your location and install the
phone system at no cost.
Simple to Administer. Through a simple and intuitive web portal
you can quickly create new ring groups, move extensions, edit users
and much more. Changes can be made by office administrators in
seconds rather than requiring expensive IT support that takes days.
Mobile Integration. Frontier AnyWare’s Mobile Wireless
Integration (MWI) is the first product of its kind to bridge the gap
between wireless and wireline services by extending Frontier AnyWare
communications features to mobile devices.With MWI you can assign a
single number with one voice mail that works on both devices, transfer
calls between your desk and mobile device, extension dial and more.
ONE ALL-INCLUSIVE, LOW, MONTHLY PRICE. Frontier AnyWare
eliminates the expensive upfront costs of buying phones and investing
in an expensive on-premises PBX system. For a low monthly price,
enjoy state-of-the-art Mitel IP telephones, Frontier’s award-winning call
control features and support.
No more surprises or unexpected support costs.
When you need help, simply call our support team and we’ll answer
any questions or solve any problems related to your Frontier AnyWare
phone system quickly, friendly and with no additional expense.
Frontier AnyWare | 3
A Versatile Approach To Enterprise-Class Communications
Frontier AnyWare offers several convenient seat types – by choosing the combination of each that best fits your business needs,
you can customize a system that ensures you pay only for the features that you need.As your business grows and your needs
evolve, you can quickly add or modify seat types.
Advanced. Designed primarily for power users, Frontier AnyWare Advanced offers the feature-rich Frontier Cloud
Communications system coupled with the flexibility of unlimited local and long distance calling plans.Among its many quality
features, Frontier AnyWare Advanced includes Mobile Twinning, Hot Desking, Corporate Auto Attendant,Voice Mail to Email
Support, Contact Dialing and more.
Lite. For businesses that want the flexibility and power of Frontier Communications telephony cloud applications but don’t spend
enough time on the phone to require unlimited local and long distance dialing, Frontier AnyWare Lite offers affordability without
sacrificing call quality or service. Minutes accrued in excess of the bundled amounts are billed at a low, per-minute flat rate.
Extension Only With Voice Mail. Frontier AnyWare Extension Only With Voice Mail is exactly that – our Frontier AnyWare
Extension service, with voice mail service enabled to the four-digit extension.Voice mails can be retrieved through the Frontier
AnyWare system or through convenient Voice Mail to Email service.
Frontier AnyWare
4 | frontier BROCHURE
Frontier AnyWare Feature List
Product/Service
Extension Only
with Voice mail Lite advanced
Local Phone Number – ✓ ✓
Unlimited Local Calling ✓ ✓ ✓
Unlimited 1+ US Long Distance – – ✓
Unlimited 1+ Canada Long Distance – – ✓
250 Included US/Canada Usage Minutes – ✓ Not Applicable
Mobile Twinning – – ✓
Hot Desking – ✓ ✓
Corporate Auto Attendant ✓ ✓ ✓
Voice Mail with Email Forwarding ✓ ✓ ✓
Hunt/Ring Groups ✓ ✓ ✓
Contact Dialing – ✓ ✓
Audio Conferencing – ✓ ✓
Interoffice 4 Digit Dialing ✓ ✓ ✓
Localized E911 ✓ ✓ ✓
Call Transfer ✓ ✓ ✓
Call Forwarding ✓ ✓ ✓
Call Park ✓ ✓ ✓
Call Pick-Up ✓ ✓ ✓
Call Hold ✓ ✓ ✓
System Speed Dial ✓ ✓ ✓
User Speed Dial ✓ ✓ ✓
Direct Page ✓ ✓ ✓
Individual Record A Call ✓ ✓ ✓
Do Not Disturb ✓ ✓ ✓
Call History ✓ ✓ ✓
Outbound Caller ID Number ✓ ✓ ✓
Outbound Caller ID Company Name ✓ ✓ ✓
Local Number Portability – ✓ ✓
Access to Administrator Portal ✓ ✓ ✓
Access to End User Portal ✓ ✓ ✓
Softphone Compatible ✓ ✓ ✓
Unified Communicator Express PC Client – ✓ ✓
Frontier AnyWare | 5
Frontier AnyWare Communications Devices
Mitel offers the industry’s most comprehensive portfolio of IP desktop devices. Designed with ergonomics and modern office aesthetics in
mind, these business phones provide users with easy, intuitive access to the feature-rich Mitel telephony and advanced desktop applications.
Mitel’s new E-Series phones deliver powerful new enhancements including an embedded Gigabit Ethernet switch, double the amount of
RAM and IPv6 support.
MiVoice 5304 IP Phone
MiVoice 5304 IP Phone is a cost-effective, entry-level display
phone that provides access to the features and applications
enabled by Mitel’s IP-based communications platforms. It is a
dual-mode, dual-port, two-line phone with a 40-character
backlit display.
MiVoice 5320e IP Phone
The MiVoice 5320e IP Phone is an economical, entry-level
enterprise phone that features a large easy-to-use interface
and eight multi-function, programmable, self-labeling keys. This
phone is ideal for communication-intensive companies and can
be used by ACD agents and teleworkers.
MiVoice 5330e IP Phone
The MiVoice 5330e IP Phone is a next-generation, full-feature, 
enterprise-class phone that provides users with a large graphics
display, 24 multi-function, programmable, self-labeling keys, 
built-in HTML Applications Toolkit and much more.This phone is
an excellent fit for all employees,ACD agents and teleworkers. 
MiVoice 5340e IP Phone
The MiVoice 5340e delivers one-touch access to most phone
features, superior sound quality with wideband audio, 48
multi-function, programmable, self-labeling keys, built-in
HTML Applications Toolkit and much more. The 5340e IP Phone
is ideal for managers, Hot Desk users, teleworkers, contact center
agents and supervisors. 
Frontier AnyWare
6 | frontier BROCHURE
MiVoice 5360 IP Phone
The MiVoice 5360 IP Phone is an exciting, next-generation
desktop device that provides a color touch display to graphically
deliver rich applications to general business or across multiple
vertical market sectors. Demonstrating Mitel’s continued focus
on the user, the 5360 IP Phone delivers easy-to-use, one-touch
access to many phone features and applications.
MiVoice 5610 DECT Handset and IP DECT Stand
Mitel’s newest peripheral for the desktop portfolio of 5300 Series
IP Phones offers unprecedented convenience and limited mobility
for IP Phone users.The 5610 DECT Handset and IP DECT Stand
is the ideal mobility solution in hospitality, education, health
care and retail, as well as small and mid-sized businesses and
enterprise markets.
MiVoice Attendant Console
The MiVoice 5540 IP Console is the ideal attendant solution for
small and mid-sized businesses using the Mitel MiVoice Business
solution or the Mitel SX-200 IP Communications Platform (ICP).
This economical answering point can be used as an attendant
console, a sub-attendant position for departments
or workgroups, or as a back-up answering position.
MITEL Unified Communicator (UC)
Express Softphone
The UC Express Softphone for Mitel MiVoice Business improves
the effectiveness and productivity of mobile and remote workers,
enabling them to become more accessible to customers,
management and their co-workers regardless of location.
Frontier AnyWare
Mitel MiVoice Conference Unit
Mitel MiVoice Conference Unit is a first-of-its-kind device for the personal
office meeting space. Created in response to customer requests for an easier,
more cost-effective way to foster collaboration, it is a single device that
combines in-room presentation display and multi-party audio and visual
collaboration for remote participants. Compact, easy to deploy and simple to
use, the touchscreen MiVoice Conference Unit gives you what you need to turn
collaboration from a special event into a natural part of every work day.
A Phone System and Company You Can Trust
Delivered by industry-recognized communications leader Frontier, and leveraging
over 75 years of business telecommunications experience, the Frontier AnyWare
cloud-based business phone system is the most flexible and cost-effective path
for businesses toward a reliable, feature-rich business phone system.
frontier.com 02.06.14
For more information about Frontier AnyWare, please contact:
Lance Gahimer • (812) 462-9166 • lance.gahimer@ftr.com

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Frontier AnyWare overview 020614

  • 1. Frontier AnyWare is an affordable and feature-rich phone system for businesses. You receive great call quality, industry-leading reliability and an easy-to-manage phone system with no upfront costs. Everything is included in one low monthly rate. More than a typical phone system, Frontier AnyWare extends the cloud-based telephony model to include everything your business needs to communicate efficiently and cost effectively. Built using Frontier’s and Mitel® ’s award-winning telecommunications technology and designed with simplicity and everyday business use in mind, Frontier AnyWare offers an excellent selection of monthly plans and phones from which to choose.Our consultants work with you to customize a phone system that precisely fits your needs and budget. frontier anyware Communications in the Cloud
  • 2. Frontier AnyWare 2 | frontier BROCHURE Built For Reliability, Productivity and Convenience Business communications are a critical part of your business, which is why Frontier AnyWare is hosted in private, secure data centers and is designed, optimized and maintained according to industry best standards for high availability (HA) computing facilities. Managed by a team of highly experienced data and UC engineers, our data centers deliver exceptional performance with unparalleled service reliability. Business Continuity. In the event of a natural disaster, power outage or other disruption to your office, the Frontier AnyWare Auto Attendant will manage your calls for you, and with Mobile Twinning you can still receive all your calls on your mobile phone. Easy to Use. With Frontier AnyWare it’s never been easier to get up and running quickly. Simply plug your Mitel phones into your network and start making calls. It’s that simple. For those that need assistance, our trained professionals will come to your location and install the phone system at no cost. Simple to Administer. Through a simple and intuitive web portal you can quickly create new ring groups, move extensions, edit users and much more. Changes can be made by office administrators in seconds rather than requiring expensive IT support that takes days. Mobile Integration. Frontier AnyWare’s Mobile Wireless Integration (MWI) is the first product of its kind to bridge the gap between wireless and wireline services by extending Frontier AnyWare communications features to mobile devices.With MWI you can assign a single number with one voice mail that works on both devices, transfer calls between your desk and mobile device, extension dial and more. ONE ALL-INCLUSIVE, LOW, MONTHLY PRICE. Frontier AnyWare eliminates the expensive upfront costs of buying phones and investing in an expensive on-premises PBX system. For a low monthly price, enjoy state-of-the-art Mitel IP telephones, Frontier’s award-winning call control features and support. No more surprises or unexpected support costs. When you need help, simply call our support team and we’ll answer any questions or solve any problems related to your Frontier AnyWare phone system quickly, friendly and with no additional expense.
  • 3. Frontier AnyWare | 3 A Versatile Approach To Enterprise-Class Communications Frontier AnyWare offers several convenient seat types – by choosing the combination of each that best fits your business needs, you can customize a system that ensures you pay only for the features that you need.As your business grows and your needs evolve, you can quickly add or modify seat types. Advanced. Designed primarily for power users, Frontier AnyWare Advanced offers the feature-rich Frontier Cloud Communications system coupled with the flexibility of unlimited local and long distance calling plans.Among its many quality features, Frontier AnyWare Advanced includes Mobile Twinning, Hot Desking, Corporate Auto Attendant,Voice Mail to Email Support, Contact Dialing and more. Lite. For businesses that want the flexibility and power of Frontier Communications telephony cloud applications but don’t spend enough time on the phone to require unlimited local and long distance dialing, Frontier AnyWare Lite offers affordability without sacrificing call quality or service. Minutes accrued in excess of the bundled amounts are billed at a low, per-minute flat rate. Extension Only With Voice Mail. Frontier AnyWare Extension Only With Voice Mail is exactly that – our Frontier AnyWare Extension service, with voice mail service enabled to the four-digit extension.Voice mails can be retrieved through the Frontier AnyWare system or through convenient Voice Mail to Email service.
  • 4. Frontier AnyWare 4 | frontier BROCHURE Frontier AnyWare Feature List Product/Service Extension Only with Voice mail Lite advanced Local Phone Number – ✓ ✓ Unlimited Local Calling ✓ ✓ ✓ Unlimited 1+ US Long Distance – – ✓ Unlimited 1+ Canada Long Distance – – ✓ 250 Included US/Canada Usage Minutes – ✓ Not Applicable Mobile Twinning – – ✓ Hot Desking – ✓ ✓ Corporate Auto Attendant ✓ ✓ ✓ Voice Mail with Email Forwarding ✓ ✓ ✓ Hunt/Ring Groups ✓ ✓ ✓ Contact Dialing – ✓ ✓ Audio Conferencing – ✓ ✓ Interoffice 4 Digit Dialing ✓ ✓ ✓ Localized E911 ✓ ✓ ✓ Call Transfer ✓ ✓ ✓ Call Forwarding ✓ ✓ ✓ Call Park ✓ ✓ ✓ Call Pick-Up ✓ ✓ ✓ Call Hold ✓ ✓ ✓ System Speed Dial ✓ ✓ ✓ User Speed Dial ✓ ✓ ✓ Direct Page ✓ ✓ ✓ Individual Record A Call ✓ ✓ ✓ Do Not Disturb ✓ ✓ ✓ Call History ✓ ✓ ✓ Outbound Caller ID Number ✓ ✓ ✓ Outbound Caller ID Company Name ✓ ✓ ✓ Local Number Portability – ✓ ✓ Access to Administrator Portal ✓ ✓ ✓ Access to End User Portal ✓ ✓ ✓ Softphone Compatible ✓ ✓ ✓ Unified Communicator Express PC Client – ✓ ✓
  • 5. Frontier AnyWare | 5 Frontier AnyWare Communications Devices Mitel offers the industry’s most comprehensive portfolio of IP desktop devices. Designed with ergonomics and modern office aesthetics in mind, these business phones provide users with easy, intuitive access to the feature-rich Mitel telephony and advanced desktop applications. Mitel’s new E-Series phones deliver powerful new enhancements including an embedded Gigabit Ethernet switch, double the amount of RAM and IPv6 support. MiVoice 5304 IP Phone MiVoice 5304 IP Phone is a cost-effective, entry-level display phone that provides access to the features and applications enabled by Mitel’s IP-based communications platforms. It is a dual-mode, dual-port, two-line phone with a 40-character backlit display. MiVoice 5320e IP Phone The MiVoice 5320e IP Phone is an economical, entry-level enterprise phone that features a large easy-to-use interface and eight multi-function, programmable, self-labeling keys. This phone is ideal for communication-intensive companies and can be used by ACD agents and teleworkers. MiVoice 5330e IP Phone The MiVoice 5330e IP Phone is a next-generation, full-feature,  enterprise-class phone that provides users with a large graphics display, 24 multi-function, programmable, self-labeling keys,  built-in HTML Applications Toolkit and much more.This phone is an excellent fit for all employees,ACD agents and teleworkers.  MiVoice 5340e IP Phone The MiVoice 5340e delivers one-touch access to most phone features, superior sound quality with wideband audio, 48 multi-function, programmable, self-labeling keys, built-in HTML Applications Toolkit and much more. The 5340e IP Phone is ideal for managers, Hot Desk users, teleworkers, contact center agents and supervisors. 
  • 6. Frontier AnyWare 6 | frontier BROCHURE MiVoice 5360 IP Phone The MiVoice 5360 IP Phone is an exciting, next-generation desktop device that provides a color touch display to graphically deliver rich applications to general business or across multiple vertical market sectors. Demonstrating Mitel’s continued focus on the user, the 5360 IP Phone delivers easy-to-use, one-touch access to many phone features and applications. MiVoice 5610 DECT Handset and IP DECT Stand Mitel’s newest peripheral for the desktop portfolio of 5300 Series IP Phones offers unprecedented convenience and limited mobility for IP Phone users.The 5610 DECT Handset and IP DECT Stand is the ideal mobility solution in hospitality, education, health care and retail, as well as small and mid-sized businesses and enterprise markets. MiVoice Attendant Console The MiVoice 5540 IP Console is the ideal attendant solution for small and mid-sized businesses using the Mitel MiVoice Business solution or the Mitel SX-200 IP Communications Platform (ICP). This economical answering point can be used as an attendant console, a sub-attendant position for departments or workgroups, or as a back-up answering position. MITEL Unified Communicator (UC) Express Softphone The UC Express Softphone for Mitel MiVoice Business improves the effectiveness and productivity of mobile and remote workers, enabling them to become more accessible to customers, management and their co-workers regardless of location.
  • 7. Frontier AnyWare Mitel MiVoice Conference Unit Mitel MiVoice Conference Unit is a first-of-its-kind device for the personal office meeting space. Created in response to customer requests for an easier, more cost-effective way to foster collaboration, it is a single device that combines in-room presentation display and multi-party audio and visual collaboration for remote participants. Compact, easy to deploy and simple to use, the touchscreen MiVoice Conference Unit gives you what you need to turn collaboration from a special event into a natural part of every work day. A Phone System and Company You Can Trust Delivered by industry-recognized communications leader Frontier, and leveraging over 75 years of business telecommunications experience, the Frontier AnyWare cloud-based business phone system is the most flexible and cost-effective path for businesses toward a reliable, feature-rich business phone system. frontier.com 02.06.14 For more information about Frontier AnyWare, please contact: Lance Gahimer • (812) 462-9166 • lance.gahimer@ftr.com