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Presenters: Jim Yupangco & Sean Hougan
6 Ways to Deliver
Corporate eLearning with Moodle
E M P O W E R T A L E N T
Sean Hougan
Learning Design
Specialist
Jim Yupangco
VP Customer
Experience
Your Hosts
Totara & Moodle
are 80% more cost
effective
Managed cloud
hosting reduces
your IT operating
costs by more than
40%
Over 12 years of
experience and
600 customer
implementations
We Reduce the Cost of Learning
Moodle as Corporate eLearning Platform
• 54,000 registered Moodle sites
• 68 million users worldwide
• Robust open-source platform
• Supported by a global community—138 Million forum posts
• Over 500 plugins
• Highly flexible
Your in Good Company
Today’s Topics
1. eLearning Course Development
2. Managing Product and Service Launches
3. Utilizing Communities of Practice
4. The Hiring and Interview Process
5. Delivering and Managing Compliance Training
6. Organizing and Managing Competency Based Training
• Replace with poll
Poll 1: What 3 Topics Interest you the Most?
eLearning Course Development in Moodle
Steps to take:
1. Plan and design course with
predefined learning outcomes
2. Utilize & understand course
settings
3. Set the course format: weekly,
topic or social
4. Create or upload course
content into Moodle
• About AFABC : Non-profit that provide
training for adoptive families
• Business Problem: Providing education
programs to over 400 clients spread across BC
Case Study: Adoptive Families of BC
• Why Moodle? Cost-effective LMS that met privacy conditions
• Results: Increased program accessibility, new revenue streams, increased
audience reach by 25%
• Tips from AFABC: Partner with a flexible Moodle partner organization that
can support your hosting and training requirements
eLearning Course Development in Moodle
eLearning Course Development in Moodle
Product & Service Launches in Moodle
Steps to take:
1. Create a Moodle Course
2. Create Terminology
glossaries
3. Follow up with a Quiz
• AA Ireland’s Business: Premier roadside
assistance
• Business Problem: Keeping new and existing
customer service agents up-to-date on rate
and product changes
Case Study: AA Ireland
Source: Rice, W., Moodle 2.0 E-Learning Course Development (Olton, Birmingham: Packt Publishing, 2011)
• Why Moodle? Served wider needs for HR Intranet & content repository
• Results: Agents can access the product database anywhere, anytime
• Tips from AA: plan ahead and put a structure in place pre-launch &
training
Product/Service Launches
Product/Service Launches
Utilizing Communities of Practice in Moodle
Steps to take:
1. Create and Manage a wiki
2. Create a collaborative glossary for
development of shared vocabulary
3. Set up a database to manage an
annotated bibliography
4. Set ‘Community Moderator role’ for a
self-moderating community
5. Enable an RSS feed to improve
communication
• Adapts’ Business: Association for
International and Comparative Studies in
Labour and Industrial relations
• Business Problem: 200 employees spread
across the world needed a place to share
materials & project updates
Case Study: Adapt
Source: Rice, W., Moodle 2.0 E-Learning Course Development (Olton, Birmingham: Packt Publishing, 2011)
• Why Moodle? Simple & adaptable to needs for managing access
• Results: Research agents can now connect in COPs, users have grown by
156% in two years
• Tips from Adapt: Begin with Moodle’s basic functions & expand to know
its depth
Communities of Practice in Moodle
Communities of Practice in Moodle
The Hiring & Interview Process in Moodle
Steps to take:
1. Create assignment & allow users to submit
documents
2. Create basic competency test w/multiple choice
and essay questions
3. Use f2f module to schedule interviews
4. Provide conditional access to only those applicants
who qualify
5. Create forums with resources decision makers
• A&L’s Business: Premier law firm with offices in Ireland, London &
the US
• Business Problem: Many stakeholder’s needed to partake in the
assessment process for candidates
Case Study: A&L Goodbody
Source: Rice, W., Moodle 2.0 E-Learning Course Development (Olton, Birmingham: Packt Publishing, 2011)
• Why Moodle? Heavily customizable to meet specific
requirements, easy to use
• Results: Administration time greatly reduced with
streamlined process for all stakeholders
• Tips from A&LG: Get to know Moodle so you can
release it’s potential; throw away the box!
Hiring/Interview Process
Hiring/Interview Process
Hiring/Interview Process
• Benefit from the powerful backbone of Moodle with
additional features tailored for corporate eLearning
– Hierarchies
– Audiences
– Competencies
– Learning Plans
– Performance Management
– Performance Review/Appraisals
Why Totara for Corporate eLearning?
Compliance Training & Management in Totara
Steps to take:
1. Design or upload compliance course
2. Schedule Face-to-face session if
necessary
3. Create pre-quiz or test competencies
4. Create final test for re-evaluation
5. Set activity/course completion
conditions
6. Set expiration dates and recertification
paths
7. Run or automate reports on
compliance status of employees
Competency Based Training & Management in Totara
Steps to take:
1. Create multiple competency frameworks
2. Map competencies to positions,
management levels, departments & teams
3. Required competencies will automatically
appear in learning plans
4. Create courses to link to competencies
which populate learning plans
5. Create detailed reports to map
competencies of current employees
• Step Energy’s Business: Oil, gas and energy
supplies and services
• Business Problem: Providing onboarding
and compliance training for 400+ employees
spread across Canada
Case Study: Step Energy
• Why Totara? Built-in hierarchies and framework enable faster step-up of
individual and group learning paths
• Results: Ability to streamline training, offering more with less, and
expansion opportunities.
• Tips from Step Energy: Make use of the free learning resources that
Lambda provides!
Compliance/Competency Training
Compliance/Competency Training
Compliance/Competency Training
Compliance/Competency Training
Compliance/Competency Training
Poll 2 – Which corporate eLearning
features would you like to learn how to
set-up?
TOLL FREE +1.877.700.1118
EMAIL SALES@LAMBDASOLUTIONS.NET
WWW LAMBDASOLUTIONS.NET

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6 Ways to Deliver corporate eLearning with moodle

  • 1. Presenters: Jim Yupangco & Sean Hougan 6 Ways to Deliver Corporate eLearning with Moodle E M P O W E R T A L E N T
  • 2. Sean Hougan Learning Design Specialist Jim Yupangco VP Customer Experience Your Hosts
  • 3. Totara & Moodle are 80% more cost effective Managed cloud hosting reduces your IT operating costs by more than 40% Over 12 years of experience and 600 customer implementations We Reduce the Cost of Learning
  • 4. Moodle as Corporate eLearning Platform • 54,000 registered Moodle sites • 68 million users worldwide • Robust open-source platform • Supported by a global community—138 Million forum posts • Over 500 plugins • Highly flexible
  • 5. Your in Good Company
  • 6. Today’s Topics 1. eLearning Course Development 2. Managing Product and Service Launches 3. Utilizing Communities of Practice 4. The Hiring and Interview Process 5. Delivering and Managing Compliance Training 6. Organizing and Managing Competency Based Training
  • 7. • Replace with poll Poll 1: What 3 Topics Interest you the Most?
  • 8. eLearning Course Development in Moodle Steps to take: 1. Plan and design course with predefined learning outcomes 2. Utilize & understand course settings 3. Set the course format: weekly, topic or social 4. Create or upload course content into Moodle
  • 9. • About AFABC : Non-profit that provide training for adoptive families • Business Problem: Providing education programs to over 400 clients spread across BC Case Study: Adoptive Families of BC • Why Moodle? Cost-effective LMS that met privacy conditions • Results: Increased program accessibility, new revenue streams, increased audience reach by 25% • Tips from AFABC: Partner with a flexible Moodle partner organization that can support your hosting and training requirements
  • 12. Product & Service Launches in Moodle Steps to take: 1. Create a Moodle Course 2. Create Terminology glossaries 3. Follow up with a Quiz
  • 13. • AA Ireland’s Business: Premier roadside assistance • Business Problem: Keeping new and existing customer service agents up-to-date on rate and product changes Case Study: AA Ireland Source: Rice, W., Moodle 2.0 E-Learning Course Development (Olton, Birmingham: Packt Publishing, 2011) • Why Moodle? Served wider needs for HR Intranet & content repository • Results: Agents can access the product database anywhere, anytime • Tips from AA: plan ahead and put a structure in place pre-launch & training
  • 16. Utilizing Communities of Practice in Moodle Steps to take: 1. Create and Manage a wiki 2. Create a collaborative glossary for development of shared vocabulary 3. Set up a database to manage an annotated bibliography 4. Set ‘Community Moderator role’ for a self-moderating community 5. Enable an RSS feed to improve communication
  • 17. • Adapts’ Business: Association for International and Comparative Studies in Labour and Industrial relations • Business Problem: 200 employees spread across the world needed a place to share materials & project updates Case Study: Adapt Source: Rice, W., Moodle 2.0 E-Learning Course Development (Olton, Birmingham: Packt Publishing, 2011) • Why Moodle? Simple & adaptable to needs for managing access • Results: Research agents can now connect in COPs, users have grown by 156% in two years • Tips from Adapt: Begin with Moodle’s basic functions & expand to know its depth
  • 20. The Hiring & Interview Process in Moodle Steps to take: 1. Create assignment & allow users to submit documents 2. Create basic competency test w/multiple choice and essay questions 3. Use f2f module to schedule interviews 4. Provide conditional access to only those applicants who qualify 5. Create forums with resources decision makers
  • 21. • A&L’s Business: Premier law firm with offices in Ireland, London & the US • Business Problem: Many stakeholder’s needed to partake in the assessment process for candidates Case Study: A&L Goodbody Source: Rice, W., Moodle 2.0 E-Learning Course Development (Olton, Birmingham: Packt Publishing, 2011) • Why Moodle? Heavily customizable to meet specific requirements, easy to use • Results: Administration time greatly reduced with streamlined process for all stakeholders • Tips from A&LG: Get to know Moodle so you can release it’s potential; throw away the box!
  • 25. • Benefit from the powerful backbone of Moodle with additional features tailored for corporate eLearning – Hierarchies – Audiences – Competencies – Learning Plans – Performance Management – Performance Review/Appraisals Why Totara for Corporate eLearning?
  • 26. Compliance Training & Management in Totara Steps to take: 1. Design or upload compliance course 2. Schedule Face-to-face session if necessary 3. Create pre-quiz or test competencies 4. Create final test for re-evaluation 5. Set activity/course completion conditions 6. Set expiration dates and recertification paths 7. Run or automate reports on compliance status of employees
  • 27. Competency Based Training & Management in Totara Steps to take: 1. Create multiple competency frameworks 2. Map competencies to positions, management levels, departments & teams 3. Required competencies will automatically appear in learning plans 4. Create courses to link to competencies which populate learning plans 5. Create detailed reports to map competencies of current employees
  • 28. • Step Energy’s Business: Oil, gas and energy supplies and services • Business Problem: Providing onboarding and compliance training for 400+ employees spread across Canada Case Study: Step Energy • Why Totara? Built-in hierarchies and framework enable faster step-up of individual and group learning paths • Results: Ability to streamline training, offering more with less, and expansion opportunities. • Tips from Step Energy: Make use of the free learning resources that Lambda provides!
  • 34. Poll 2 – Which corporate eLearning features would you like to learn how to set-up?
  • 35. TOLL FREE +1.877.700.1118 EMAIL SALES@LAMBDASOLUTIONS.NET WWW LAMBDASOLUTIONS.NET

Editor's Notes

  1. Corporate eLearning expert who will be walking us through the various functions within moodle that enable organizations to reach their learning and talent development goals. Jim is a founding partner of Lambda Solutions. He has worked with Fortune 500 firms, multi-organizational committees, and small-to-medium-sized businesses pushing the frontiers of eLearning technology. Today, he helps private companies and other organizations by getting to understand their unique needs and proposing solutions to help them achieve their corporate eLearning goals. Sean I am also very passionate about eLearning because I believe it has many democratizing properties that help to provide high-quality education to those that face systematic barriers to entry.
  2. With Totara and Moodle clients benefit from powerful, flexible and open source solutions that are feature rich with mobile and social applications. Totara and Moodle are 80% more cost effective and match leading competitors feature for feature. Our agile service team implements scalable deployments to reduce your IT operating costs by more than 40%.managed cloud hosting is unparalleled for security and reliability with our 99.99% uptime commitmen Your time to use is days, not weeks with 12 years of experience and over 600 customer implementations, our highly responsive customer HelpDesk saves you time and money. Our proven experts provide support, training, integration and custom development..
  3. Moodle 2002
  4. Step Energy Story: One company that we would like to highlight is Step Energy Services, an oil and gas company that spans across Western Canada. It has been an incredible response from our professionals, exec team and management.  Managers are loving the reporting and ability to check out their teams training records. We are developing more engaging online courses to have on our system called Micro Learning, quick little 2-3 minute online courses that relate to safety hazards and all types of topics..  
  5. Our aim is not to teach you to do each one of these business practices but rather to help you understand how it is possible and what it may look like in your organization to help you reach your business objectives.
  6. - Clients who live in remote areas can now access programming at times that are convenient. Given the busy lives of families this has been a great feature.
  7. In today’s business world, products and services are being updated, modified or changed at an ever increasing rate so it is important to understand that product knowledge training is not a one-time event. Rather, product knowledge is an ongoing education initiative that changes as new clients emerge, new features develop or new knowledge is discovered. While this may seem like an obvious organizational initiative, the reality is that few organizations execute well on this. In order to do so it is important to provide employees with the right resources and learning opportunities via training and knowledge communities. Moodle has many tools to help you do this. Jim will now walk you through what this looks like in Moodle.
  8. Lessons learnt: Training key administrators and keeping content up-to-date is vital
  9. Communities of practice (CoPs) are informal groups of people within the business community that have common goals, and interests, who work together to teach each other, and learn from one another. These people have a shared passion, or concern about a certain topic, and work collectively to reach their goals. There are four types of communities of practice, each one defined by their own strategic devices. Helping Communities “Best Practice” Communities Knowledge Sharing Communities Innovation Communities
  10. Why Moodle? Discovered they were able to use courses where admin staff could upload documents useful any member of the company Opened courses dedicated to organization for different factions of the company. For example, a course for managing activities related to the placement of students and providing partner their 80 partnering companies to access different cirricula in Moodle Moodle allows administrators to manage access to many objects (docs, wikis, etc.) so some parts can be shown to certain people, groups or everyone
  11. Communities of practice (CoPs) are informal groups of people within the business community that have common goals, and interests, who work together to teach each other, and learn from one another. These people have a shared passion, or concern about a certain topic, and work collectively to reach their goals. There are four types of communities of practice, each one defined by their own strategic devices. Helping Communities “Best Practice” Communities Knowledge Sharing Communities Innovation Communities
  12. Business Problem: Applicants would submit handwritten application forms from the firm’s website Information was then manually collected and distributed to key stakeholders for review and interview selection Process was cumbersome and time consuming requiring something more efficient Why Moodle? A&L could fill out personal details in the questionnaire module and then be directed the Moodle quiz module to test key competencies This process was streamlined and reporting allowed them to assess applications by downloading data from Moodle and an application summary could be automatically send out to key stakeholders Easy to use Best option with regards to cost vs. benefit Applicants had more control over the process being able to login in and out, completing their application form at different times until they were ready to submit
  13. Represent your world with flexible Hierarchies Hierarchies store your company’s entire organization and job structure, so you can manage learning, drill down within reports, and control access to reporting data. Browse, search, and select from these hierarchies to define audiences, assign certifications and programs. Integration--Connect to your HR system and get your hierarchies updated automatically each day. Skills and Competencies Framework making it simple to build competency based learning programs in Totara Map competencies to positions, organizations, and courses. Competencies automatically appear in learning plans to users assigned to those positions and organizations. Link courses to competencies to automatically populate learning plans. Managing performance Powerful tools to manage employee performance. Conduct appraisals Discussion, feedback and analysis between managers and employees Align performance with personal and company goals
  14. 4. So you’ve got lots of ways to define when done means done for a course and the activities within a course. Make sure you: do all activities, some things, passing grades, manual review? Work with the course designers to discuss what’s right for this course Set up the activity and course completion rules activities based on your design decisions Communicate them - this is the most important step. Make sure the course instructions let learners know clearly what defines as completed. They need to know the rules too! Other benefits: Edit notification templates to automatically send custom messages Track upcoming expirations and progress to certification or renewals
  15. Expansion: Kimmel is proud to have taken her talent development program to the next level by being able to complete performance reviews, goal-setting and coaching and mentoring directly in the platform.