43. CUSTOMER TESTIMONIAL “Arctic Cold Storage has been converting our old freezer rated computers to the LXE MX7CS handheld. Immediately the operators noticed how light and balanced the units are and productivity has increased. With the help of Miles Data, LXE helped set up the MX7CS units with Stay-Linked and they are working well. The service and support we have received has been phenomenal.” Jay Condon General Manager, Arctic Cold Storage 8
44. CUSTOMER TESTIMONIAL “Kehe Food Distributors purchased LXE RF equipment with the heater option to work within our freezer environment. The equipment has worked as advertised and it has been great to not have to deal with heater boots and extra batteries. Everything packed into one unit has made it much easier to manage. From the sales team to the service team, it is nice having a partner like LXE that understands my needs and executes on their promises.” Jay Rogers Director of Distribution Services, Kehe Food Distributors 9
89. Can the right computer show ROI? Technology and Morale Technology for all of us is a “tool” In the warehouse mobile computing technology is a tool used for: Transaction tracking Accuracy tracking Productivity tracking All of us are measured on “Productivity” If our tools make us more productive, that is Win-Win How can you be sure the tools you provide will be accepted, taken care of, and boost productivity? 17
90. Give Your Workers a Voice Let your workforce have a voice in the tools they use Show them options and trade-offs Let your workers have input to work flow Let the workers “keep” their tools Reward productivity 18
91. Understanding your user “Lost” Their Voice 20 years ago Mobile Computers were bought, installed and supported by Warehouse managers “Before there was an IT department” The workers had a say in the tools they used Today IT and Purchasing decide “They are all about the same…all about price now” Many times Warehouse workers get told what tools they will use by people who don’t understand the job 19
92. What is the right technology? Keys to the “Right Tool” Easy to use Is there when they need it Does what it is supposed to Workers like it 20
93. Productivity leads to ROI Productivity Scenario A 15 minutes to hand load a pallet and “scan as you build in the freezer” 4 pallets/worker/hr 8 hrs/shift 30 workers 960 pallets per shift 21
94. Productivity leads to ROI Productivity Scenario B 16 minutes to hand load a pallet and “scan outside the freezer” 3.75 pallets/worker/hr 8 hrs/shift 30 workers 900 pallets per shift 22
95. Productivity leads to ROI Productivity Example The standard size for a pallet is 48x45. In a 53’ truck you can fit 26 pallets in total, 13 on each side. Double stacked that's 52. In our example a loss of efficiency of just 4 minutes every hour per worker resulted in a loss of 60 pallets per shift. You will lose 1 – 2 truck loads per shift or 3 – 6 trucks per day, every day. 23
