1. Li Yang (Ingrid)
Date of Birth : 03 Jan 1992
Mobile No : 15104380013 Email Address : 15104380013@139.com
Education:
Name of School : University of Sunderland, UK in collaboration with
Management Development Institute of Singapore (MDIS)
501 Stirling Road, Singapore 148951
Certification level : Bachelor Degree in Travel, Tourism and Hospitality Management
Duration : Jan 2010 to Oct 2013
Work Experience:
09.2014-03.2015 Sales Department in Gome Jilin/China
Supervisor of Life Electric
 According to the sales target, allocated the related working tasks of against each product
category to the sale team.
 Prepared and executed sales plan according to the assigned sales targets and successfully led
the sales team to achieve the target according to the GR% required comparing to the same
period of last year.
 Check sales data in daily, weekly, monthly basis in order to judge the efficiency of sales and
amending the sales tactics accordingly.
 Organised promotional activities to support sales and cold-call to potential customers.
 Get in touch with suppliers for price and discount of products in order to keep up with the
marketing events and sales supports available. Check the inventory of samples and stocks on
a regular basis.
 Tracking the customers by calling them periodically and provide post-sales services and
collecting product usage feedbacks which set up a good relationship with the customers and
assisted us in sales strategy establishment.
08.2013-12.2013 HR&Admin Department in Herding GmbH Filtertechnik Beijing/China
Assistant HR&Admin
 Responsible for processing employee entry, exit, and transfer, and establishment and
maintenance of personnel files.
 Responsible for working-attendance recording and analysis for all employees and handed
over reports to the finance department regarding salary-issuing.

2.  Labour contract management, prepared and implemented of personal rules, regulations,
working conditions and salary.
 Supported hiring staffs on conditions of employment, entitlements, maternity leave, etc.
06.2012-07.2013 Sales Departments Luxury City Singapore
Sales Representative (part-time)
 Promote according to the customers’ needs and carried out sales promotion activities with to
deep understandings of the products in stock.
 Independently handled customer complains and successfully solved customer queries
efficiently.
 Regularly checking the pricing variants and stocks level to maintain a smoother workload
and good understanding of the products themselves in order to deliver good customer
services.
 Regularly been asked to take over full-time position responsibilities as Sales Rep with full
customer satisfaction without extra supervision required.
Skills:
Languages Spoken/Written:
• English
• Mandarin
Computer Skills:
• Microsoft Office words、PowerPoint and Excel.