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LHBS INSIGHT-SNAPSHOT
APRIL 2015
LHBS is an unconventional strategy firm that helps its clients to solve
two of the most fundamental questions in business:
About LHBS
Understand Today Shape Tomorrow
How are customer
needs & expectations
evolving?
How can companies
create value for
customers and benefit
from it?
This presentation includes some of the most interesting signs of
emerging and shifting consumer behavior.
All signs are out of our Inspiration-Hub, a digital platform that tracks
changes in people, markets and technology to bring customized
insights and inspiration to your organization.
LHBS Insight-Snapshot
 
An Increasing Number of Adults Live At Home
	
  
In Slovakia some ‘children’ live with their parents until they reach 35 years old. 
What are the reasons behind the increasing trend of young adults choosing to remain at home? Young people say that although it is very comfortable to live with
your parents- no rent to pay and no need to cook- your parents still treat you like a child and you live on their rules. Even with all the annoyances young people do not
seem to be ready to move out. The numbers are growing, especially in the former Communist states of Eastern Europe. In the US 15% of adults 25 to 34 are living
with their parents. According to European Commission, in Eastern Europe 74% of adult Slovakians aged 18 to 34 still live with their parents regardless of their
employment or marital status. Even taking the students out of the equation, 57% of adults 25 to 34 still reside with their ‘Mama’. The figures among ages 25 to 34 are
similar across other Eastern European countries: in Bulgaria it is 51%, Romania 46%, Serbia 54% and Croatia 59%. 
*	
  Source:	
  European	
  Commission:	
  Share	
  of	
  young	
  adults	
  aged	
  18-­‐34	
  living	
  with	
  their	
  parents	
  by	
  age	
  and	
  sex	
  
(source:	
  EU-­‐SILC)	
  
 
Post-Hipster: Nu-Lad Look
	
  
As the hipster becomes passé, a new ‘nu lad look’ emerges: a terrace-house-inspired styling, heritage sportswear with a high fashion twist. 
With Rebook Classics and Supreme hoodie, preferring tracksuit to tweed pants and pint of Stella instead of craft beer this post-hipster trend builds on the powerful
identity of the British working class style. From Balmain to Calvin Klein, the SS15 catwalks are serving activewear, sportswear and streetwear with a sprinkle of high
fashion touch. But, despite the current fashion hype, the luxury sportswear and sneaker renaissance is nothing new and it was already famous in the 90’s, thanks to
bands like Oasis and The Stone Roses. 
*	
  Source:	
  The	
  Guardian	
  
 
Slow Fashion Movement
	
  
Slow Fashion is a movement that calls for accountability throughout the entire supply chain in the fashion business. That means not only the CSR
statement on the website of the brand, but an awareness and solutions at the very start of the chain. 
The tragedy of the Rana Plaza in Bangladesh which killed 1,129 workers, revealed two important things. Firstly, in the ashes of the factory labels were found from
brands that previously publicly stated that their products are not made in sweatshops- showing a complete lack of awareness or real interest on the conditions in the
factories. They have also refused to take any responsibility for the fire. Secondly, it revealed the ugly truth to the consumers- it is not an isolated case and it is very
likely that your clothes were made in a similar sweatshop. 
*	
  Source:	
  Why	
  Do	
  We	
  Need	
  a	
  Fashion	
  RevoluNon?	
  	
  
 
Silver Economy
	
  
Fashion and beauty brands slowly start tapping into silver economy and increasingly feature models that are ‘over 60’. 
The most recent to join the trend is a fashion brand Celine, with a 80-year-old author Joan Didion as the face of its newest campaign. It joined Saint Laurent
featuring a 71-year-old Joni Mitchell and Kate Spade and Alexis Bittar with a 93-year-old style legend Iris Apfel, A brief time later, L’Oreal announced signing a 65-
year-old Twiggy as its brand ambassador- joining 69-year-old Helen Mirren. Does it mean that the youth-obsessed fashion industry is finally accepting women of
certain age? 
*	
  Source:	
  JWT	
  ElasNc	
  GeneraNon	
  
 
Colouring For Adults
	
  
Colouring books for adults make up half of the best selling list on Amazon. 
Colouring book for adults by a Scottish illustrator Johanna Basford, is topping the charts for the bestselling items on Amazon US. In the UK, Basford’s books are in
the second and eight place. These are followed by Richard Merritt’s Art Therapy Colouring Book is fourth on the best selling Amazon charts, Millie Marotta’s Animal
Kingdom is seventh and a mindfulness colouring book is ninth. Out of the top 10 best selling books on UK Amazon- half of them are colouring books. 
*	
  Source:	
  Amazon	
  UK	
  Book	
  Bestsellers	
  
 
Wealthy Are Purchasing Experiences Over Things
	
  
Rich people increasingly prefer to spend money on experiences rather than buying new gadgets. 
A recent survey from YouGov and Time Inc., has found that there has been a recent tendency to keep money under the radar. Wealthy people cutting down
on buying flashy items and investing in experiential purchases like travel, can be a reaction to a growing income inequality and public scorn towards ostentatious
displaying of wealth— resulting in the top-earning 10% adjusting their consumption patterns. In 2014 travel spending has risen by 15% and purchasing of items like
jewelry and fine watches fell by 12% and 32% respectively. Another reason that may have caused altered spending patterns is the changing definition of what is a
'quality life'. Experiences like travel and dining out become part of us and are likely to be remembered over time, where physical objects that can easily be replaced
have no lasting meaning. 
*	
  Source:	
  Survey	
  Of	
  Affluence	
  and	
  Wealth	
  
 
Youth Driving Vinyl Revival
	
  
Over 70 % of vinyl buyers are under 35, the new study by MusicWatch reveals. 
In 2014 vinyl record sales were at their highest since 1990, adding up to 9.2 million, according to Nielsen Music. The revival was so significant that the demand
outstripped supply, resulting in month-long waits for new albums. Why in the times of convenient experiences like Spotify and iTunes, vinyls that require manual
effort became again so popular with the younger crowd? There are several reasons, ranging from simple nostalgia and the longing for a tangible medium with a
different listening experience, and physical artwork or just simply the sound of the music. Regardless of the reason, this trend does not seem to be slowing down, as
the  sales keep steadily growing month by month. 
*	
  Source:	
  Majority	
  of	
  Vinyl	
  Buyers	
  Are	
  Under	
  35	
  
 
Hotel Guests Stay Next to Refugees
	
  
New boutique hotel in Vienna lets guests stay next to asylum-seekers and encourages both to interact and get to know each other. 
Although from the outside Magdas Hotel in Vienna looks like a typical boutique hotel- The rooms have minimal design, vintage and up cycled furniture and rooms
with a beautiful view on the famous Ferris wheel- inside it works a little bit different. Next to hotel guests a group of refugees have the suites. "We wanted to build a
place where tourists from all over the world are welcomed by people who left their home not because they wanted to, but because they needed to—because they're
fleeing from hunger, war, or terrorism," says Martin Gartner from Caritas that launched the hotel as a social enterprise. Almost everyone from the staff who works at
the hotel are refugees. Often these people have been in Austria for over a decade but their asylum-seeker status made finding employment extremely difficult. 
*	
  Source:	
  Magdas	
  Hotel	
  
 
Are We Reaching "Peak Car"?
	
  
Vehicle traffic grew to alarming levels in the last decades but recent numbers show that we are approaching the end of the growth.
Looking at the data some researchers are now predicting that we reached "peak car” and the number of cars and the distance we travel with them will stop
growing. What are the factors behind the decline? Many traffic experts suggest that changes in society and consumer preferences are to blame.
*	
  Source:	
  Volpe	
  Car	
  Study	
  
 
Millennials Don't Want Connected Cars
	
  
A study by Prophet, reveals that 68% of UK millennials do not want fully digitally connected cars. 
Development of a fully electric digitally-connected car became a strategic priority for many car makers, since Tesla Model S introduction in 2012 that showed what
an innovative, luxurious and sustainable car can be. As car makers rushed to introduce many digital features in cars, millennials remain sceptical. According the a
survey conducted by marketing agency Prophet, millennials are surprisingly not that keen on owning a connected car. 
*	
  Source:	
  Prophet	
  
•  How your organization can track relevant business and innovation
opportunities?
•  How other industries and companies affect your customer needs?
•  How insights & inspiration be can easily accessed and shared
within your organization to fuel innovation?
Please feel free to visit inspiration-hub.com or get in touch with
Fabiola Lewandowska at fl@lhbs.com.
If you would like to learn more about:	
  
THANK YOU!
Impressum:
Die in dieser Präsentation dokumentierten Gedanken und Vorschläge sind geistiges Eigentum der
LHBS Consulting Berlin GmbH und unterliegen den geltenden Urhebergesetzen. Die unautorisierte Nutzung,
die ganze oder teilweise Vervielfältigung sowie jede Weitergabe an Dritte ist nicht gestattet.
LHBS Consulting Berlin GmbH
Köpenicker Straße 154 
10997 Berlin Germany  

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Insight-Snapshot April

  • 2. LHBS is an unconventional strategy firm that helps its clients to solve two of the most fundamental questions in business: About LHBS Understand Today Shape Tomorrow How are customer needs & expectations evolving? How can companies create value for customers and benefit from it?
  • 3. This presentation includes some of the most interesting signs of emerging and shifting consumer behavior. All signs are out of our Inspiration-Hub, a digital platform that tracks changes in people, markets and technology to bring customized insights and inspiration to your organization. LHBS Insight-Snapshot
  • 4.   An Increasing Number of Adults Live At Home   In Slovakia some ‘children’ live with their parents until they reach 35 years old.  What are the reasons behind the increasing trend of young adults choosing to remain at home? Young people say that although it is very comfortable to live with your parents- no rent to pay and no need to cook- your parents still treat you like a child and you live on their rules. Even with all the annoyances young people do not seem to be ready to move out. The numbers are growing, especially in the former Communist states of Eastern Europe. In the US 15% of adults 25 to 34 are living with their parents. According to European Commission, in Eastern Europe 74% of adult Slovakians aged 18 to 34 still live with their parents regardless of their employment or marital status. Even taking the students out of the equation, 57% of adults 25 to 34 still reside with their ‘Mama’. The figures among ages 25 to 34 are similar across other Eastern European countries: in Bulgaria it is 51%, Romania 46%, Serbia 54% and Croatia 59%.  *  Source:  European  Commission:  Share  of  young  adults  aged  18-­‐34  living  with  their  parents  by  age  and  sex   (source:  EU-­‐SILC)  
  • 5.   Post-Hipster: Nu-Lad Look   As the hipster becomes passé, a new ‘nu lad look’ emerges: a terrace-house-inspired styling, heritage sportswear with a high fashion twist.  With Rebook Classics and Supreme hoodie, preferring tracksuit to tweed pants and pint of Stella instead of craft beer this post-hipster trend builds on the powerful identity of the British working class style. From Balmain to Calvin Klein, the SS15 catwalks are serving activewear, sportswear and streetwear with a sprinkle of high fashion touch. But, despite the current fashion hype, the luxury sportswear and sneaker renaissance is nothing new and it was already famous in the 90’s, thanks to bands like Oasis and The Stone Roses.  *  Source:  The  Guardian  
  • 6.   Slow Fashion Movement   Slow Fashion is a movement that calls for accountability throughout the entire supply chain in the fashion business. That means not only the CSR statement on the website of the brand, but an awareness and solutions at the very start of the chain.  The tragedy of the Rana Plaza in Bangladesh which killed 1,129 workers, revealed two important things. Firstly, in the ashes of the factory labels were found from brands that previously publicly stated that their products are not made in sweatshops- showing a complete lack of awareness or real interest on the conditions in the factories. They have also refused to take any responsibility for the fire. Secondly, it revealed the ugly truth to the consumers- it is not an isolated case and it is very likely that your clothes were made in a similar sweatshop.  *  Source:  Why  Do  We  Need  a  Fashion  RevoluNon?    
  • 7.   Silver Economy   Fashion and beauty brands slowly start tapping into silver economy and increasingly feature models that are ‘over 60’.  The most recent to join the trend is a fashion brand Celine, with a 80-year-old author Joan Didion as the face of its newest campaign. It joined Saint Laurent featuring a 71-year-old Joni Mitchell and Kate Spade and Alexis Bittar with a 93-year-old style legend Iris Apfel, A brief time later, L’Oreal announced signing a 65- year-old Twiggy as its brand ambassador- joining 69-year-old Helen Mirren. Does it mean that the youth-obsessed fashion industry is finally accepting women of certain age?  *  Source:  JWT  ElasNc  GeneraNon  
  • 8.   Colouring For Adults   Colouring books for adults make up half of the best selling list on Amazon.  Colouring book for adults by a Scottish illustrator Johanna Basford, is topping the charts for the bestselling items on Amazon US. In the UK, Basford’s books are in the second and eight place. These are followed by Richard Merritt’s Art Therapy Colouring Book is fourth on the best selling Amazon charts, Millie Marotta’s Animal Kingdom is seventh and a mindfulness colouring book is ninth. Out of the top 10 best selling books on UK Amazon- half of them are colouring books.  *  Source:  Amazon  UK  Book  Bestsellers  
  • 9.   Wealthy Are Purchasing Experiences Over Things   Rich people increasingly prefer to spend money on experiences rather than buying new gadgets.  A recent survey from YouGov and Time Inc., has found that there has been a recent tendency to keep money under the radar. Wealthy people cutting down on buying flashy items and investing in experiential purchases like travel, can be a reaction to a growing income inequality and public scorn towards ostentatious displaying of wealth— resulting in the top-earning 10% adjusting their consumption patterns. In 2014 travel spending has risen by 15% and purchasing of items like jewelry and fine watches fell by 12% and 32% respectively. Another reason that may have caused altered spending patterns is the changing definition of what is a 'quality life'. Experiences like travel and dining out become part of us and are likely to be remembered over time, where physical objects that can easily be replaced have no lasting meaning.  *  Source:  Survey  Of  Affluence  and  Wealth  
  • 10.   Youth Driving Vinyl Revival   Over 70 % of vinyl buyers are under 35, the new study by MusicWatch reveals.  In 2014 vinyl record sales were at their highest since 1990, adding up to 9.2 million, according to Nielsen Music. The revival was so significant that the demand outstripped supply, resulting in month-long waits for new albums. Why in the times of convenient experiences like Spotify and iTunes, vinyls that require manual effort became again so popular with the younger crowd? There are several reasons, ranging from simple nostalgia and the longing for a tangible medium with a different listening experience, and physical artwork or just simply the sound of the music. Regardless of the reason, this trend does not seem to be slowing down, as the  sales keep steadily growing month by month.  *  Source:  Majority  of  Vinyl  Buyers  Are  Under  35  
  • 11.   Hotel Guests Stay Next to Refugees   New boutique hotel in Vienna lets guests stay next to asylum-seekers and encourages both to interact and get to know each other.  Although from the outside Magdas Hotel in Vienna looks like a typical boutique hotel- The rooms have minimal design, vintage and up cycled furniture and rooms with a beautiful view on the famous Ferris wheel- inside it works a little bit different. Next to hotel guests a group of refugees have the suites. "We wanted to build a place where tourists from all over the world are welcomed by people who left their home not because they wanted to, but because they needed to—because they're fleeing from hunger, war, or terrorism," says Martin Gartner from Caritas that launched the hotel as a social enterprise. Almost everyone from the staff who works at the hotel are refugees. Often these people have been in Austria for over a decade but their asylum-seeker status made finding employment extremely difficult.  *  Source:  Magdas  Hotel  
  • 12.   Are We Reaching "Peak Car"?   Vehicle traffic grew to alarming levels in the last decades but recent numbers show that we are approaching the end of the growth. Looking at the data some researchers are now predicting that we reached "peak car” and the number of cars and the distance we travel with them will stop growing. What are the factors behind the decline? Many traffic experts suggest that changes in society and consumer preferences are to blame. *  Source:  Volpe  Car  Study  
  • 13.   Millennials Don't Want Connected Cars   A study by Prophet, reveals that 68% of UK millennials do not want fully digitally connected cars.  Development of a fully electric digitally-connected car became a strategic priority for many car makers, since Tesla Model S introduction in 2012 that showed what an innovative, luxurious and sustainable car can be. As car makers rushed to introduce many digital features in cars, millennials remain sceptical. According the a survey conducted by marketing agency Prophet, millennials are surprisingly not that keen on owning a connected car.  *  Source:  Prophet  
  • 14. •  How your organization can track relevant business and innovation opportunities? •  How other industries and companies affect your customer needs? •  How insights & inspiration be can easily accessed and shared within your organization to fuel innovation? Please feel free to visit inspiration-hub.com or get in touch with Fabiola Lewandowska at fl@lhbs.com. If you would like to learn more about:  
  • 15. THANK YOU! Impressum: Die in dieser Präsentation dokumentierten Gedanken und Vorschläge sind geistiges Eigentum der LHBS Consulting Berlin GmbH und unterliegen den geltenden Urhebergesetzen. Die unautorisierte Nutzung, die ganze oder teilweise Vervielfältigung sowie jede Weitergabe an Dritte ist nicht gestattet. LHBS Consulting Berlin GmbH Köpenicker Straße 154  10997 Berlin Germany