1. LUIS ÀNGEL RAMOS
P.O. Box 3687 Aguadilla, PR 00605 C:(939) 258-0313, (787) 414-3645
AMERICANO3777@YAHOO.COM Http//:Americano3777.tripod.com
EDUCATION
2013- Masters in Adult Education, UMET (Metropolitan University of Puerto Rico) Aguadilla
I have one class to finish degree scheduled from November-December 2012. GPA: 4.00
1993-1995 Kutztown University of PA Kutztown, PA
B.S.B.A., Business Administration/International Business Management Emphasis
*Received the Alumni Service Award 1995 International Students Organization- President, Latino
Student Association- Vice President, Student Mentor for the Academic Alliance for the Retention of
Minority Students, International Business Club, Represented the University at the Latinos in
Pennsylvania Conference 1995. My Graduation Story was featured in the Reading Eagle
Newspaper on Graduation Date!
*Senior year Internship: Translator for a Minority Business Development Center & Entrepreneurial
Development & Global Education Center (The Center received White House and Presidential
recognition in Spring 1995/Finalist for a United Nations Educational Award in Spring 1995). I
helped three clients develop business plans and marketing strategies: grocery store future owner, a
restaurant owner and shoe-store owner/designer.
Senior Year- Boy Scouts of America Cub Master/Program Assistant (P/T)- Coordinated a National
Pilot Program with inner city kids in three Public Elementary Schools in Reading, PA (1995). I
served as a BSA Career Day Speaker at Reading High School & at PEPP Summer Youth
Leadership Program at Penn State Berks (1995-96).
1992-1993 Reading Area Community College Reading, PA
A.A.S., Human Resource Management- Worked as a Full Time Bank Teller while in school.
1988-1992 University of Puerto Rico Aguadilla, PR
Finished Pre-Engineering Program & One Year of Business Management (100 credits)
*Received G.P.A. Honor & Extracurricular Certificate (Community Colleges Drama Competition First
Prize for La Cantante Calva Theater 88 Club acting at Rio Piedras and Carolina Campuses)
1988- New Bedford High School, New Bedford, MA - (Honors), Scholarship from the Spanish
American Club
EXPERIENCE
Fall 2011- Placement Field Officer- Temporary Professional Services- UNITEC- Universal
Technology College of Puerto Rico, Inc.
2010-2011 R.E.S.T. Ramos Educational Services & Translations, Inc.
Summer 2009- Admissions Representative- City College- Casselberry, FL
Self-Trained in Campus View- Admissions Program
Summer 2008- Admissions/Marketing/Advertising/Public Relations- Orlando Academy (New
School), Orlando, FL (Temporary One Month Assignment)
 Public Relations duties: at Community Events, News Media, Newspaper, Internet Youth
Concerts, Community Events, Chambers of Commerce, High Schools, Specific Market Targeting
and Job and Health Fairs
 Marketing Plan Developed Increased Leads by more than 50% within one month in the job with
Specific Population Targeting Marketing Plan Strategies (TV Commercial Participated in the
production and as one of the Actors)
 Trained Admissions Advisors and other staff on Customer Service, Recruitment Events Search
and Follow up and on how to help students overcome barriers in their educational pathway.

2.  Recommended and Sought out Financial Aid Sources, Student Payment Plan Options and Loan
Institutions as alternatives (Payment Plans/FAFSA).
 Admission Interviews with Students and Presented them with Financial Aid Information Options
 Recommended Program Development and Implementation for English as a Second Language
Classes with an emphasis on Medical Terminology for local and international students
 Volunteered to Translate to Spanish Orlando Academy Brochure as part of Marketing Strategy
2007-2008 Director, Office of Development, Universidad Interamericana de Puerto Rico
Developed the first Yearly Development Office Fund Raising Plan seeking to foster meaningful
relationships between the Campus and its alumni and friends and strives to match donors'
philanthropic interests with opportunities to strengthen the Campus future: E.g. Facilitated City
Library advertisement Renegotiation from a Screen TV advertisement to total third floor Inter
American University sponsorship/advertisement for a lower price
Created the first monthly In-kind and Cash donations report by department on Campus
Attended US Dept. Education/US Faith Based Initiatives Grant Writing Seminars
Coordinated Federal Grant Writing Trainings for Staff and Faculty and facilitated researched
grant information
Represented the Campus in Parades and as a guest for an Educational and Motivational
Presentation for Head Start Program Parents
02/26/06-10/06 - Director of Student Services/Marketing- Angley College DeLand, FL
Developed the 2006-07 Marketing Plan- Conducted Marketing Survey for Faculty, Staff,
Students and Businesses
Increased Student in Field Placement by 44% (From 53% To 97%)
My performance was instrumental in the ACICS College Evaluation (letter by ACICS). I
conducted the Leg Work for a new program and first Bachelors Degree at Angley College: Aviation
Technology approved by the ACICS during their visit (found Pilot School for Partnership)
Student Activities Coordinator: Graduation, Open Houses, Fresh Start Program for new
students, Orientation, College Job Fairs, First Annual Alumni Picnic, Military Honorary Wall
Community Presentation
Created and Implemented Student Retention Programs: Newsletter, Achievement
Recognition, Student Bulletin Board
Invited employers to participate in job fairs, interviews, and job recruiting. I helped students
prepare for employer contact through resume writing workshops and mock interviews.
01/05-12/05- Substitute Teacher for Volusia County Schools- Temporary assignments
03/03/05- 05/29/05- Temporary Assignment for the Volusia County Schools (FL) at Pine Ridge
High School- Community Liaison & Diversity Advisor- Public Relations to the City of Deltona, Volusia
County and organizations. Develop leadership and cultural activities and serve as a bridge between all
different student groups, faculty and administration to foster and manage campus diversity.
Selected to represent Pine Ridge High School at the 2005 National Conference on
Leadership Diversity by the University Of Central Florida Office Of Diversity Initiatives
2008-2004 Temporary Teaching Certificate by the State of Florida for Business (Grades
6-12)
2005 Teacher Substitute Certification by the Volusia County School Board
01/2004-06/2004- Assistant Director of Multicultural Services/Multicultural Center- (Graduating
Class of 1995) Kutztown University of Pennsylvania Kutzown, PA
Implemented programs ($80,000.000 Department annual budget) related to and focused on the African
American and Latino/Hispanic academic, cultural and social experiences through Student Leadership
Development Programs, race relations and intercultural programs. Organized All Student Organizations
Meetings, Sought out speakers (Mayor of Reading, PA) to address students on the Martin Luther King
Greek Dinner. Represented K.U. at different community events, PAL, Penn State-Berks, The Hispanic
Center, and Temple University.
Coordinated, sought out funds (Co-sponsored by the KU Foundation & Athletics) and
advertising: Promoting Diversity and Teamwork Through Sports on April 15, 2004. Herman

3. Boone and Bill Yoast, the real life heroes of inspirational movie Remember the Titans will be talking
about their experience leading their once racially divided football team to a championship title from
opponents to team mates to brotherhood. Attended by more than 500 culturally diverse participants
(students, faculty, high schools and community). The event was first page on the Reading Eagle
Newspaper.
Organized and coordinated the first Collegiate Leadership Development Program
(CLDP) by the United States Hispanic Leadership Institute at Kutztown University with a
Multicultural Approach. The CLDP will be seven weeks of total leadership development and student
empowerment along with dialogue with administration.
Organized the New Beginnings Mentoring Program based on prior existing mentoring
programs at the University and other well-recognized national mentoring programs
03/1999- 12/17/03 Daytona Beach Community College (DBCC)-Now Daytona State College,
FL Community Mentor/Recruiter & Admissions Advisor
Recruitment percentage for targeted populations increased by 91% after three years in position
Public Relations/Recruitment
Represented DBCC at: Chambers of Commerce, The Volusia County Day in Tallahassee,
Volusia County High Schools, The Central Florida Higher Education Alliance: Held Fairs at
businesses of Central Florida (Disney, Hotels, AAA, Universal Studios), Parades, etc.
Grant Search Committee Member for the DBCC TRIO/UP Ward Bound of 2003 (Granted in
2003).
Selected to represent The Admissions/Recruitment Department at the 2002 Daytona Beach
Community College President's Leadership Training and The 2001 Presidents Situational Training.
th,
Planning/Advising Committee Member for the 19 U.S. Hispanic Leadership Conference 2001
were I was representing Central Florida and DBCC.
TH th
Attended The 20 & The 18 U.S. Hispanic Leadership Conference 2002 & 20
th
00 in Chicago for college recruitment (Participated on the 7 USHLI National College Fair) and
training purposes.
2003 Planning Committee Member for the First Deltona Youth Summit Teens Reaching for the
Stars
Coordinated the Education Fairs representing DBCC for the Central Florida Higher Education
Alliance (20-25 colleges) Sponsored by the Volusia County Administration Building Facilities on
January 23, 2002 & and Deltona Library 2002 &2003.
st
Created/Organized the 1 Come Meet Your Neighbor- Educational Awareness Day in Deltona
on July 27, 2002
& in Osteen on April 07, 2003- Festival type of Recruitment Event with other service agencies
Organized the First Community Leaders Meeting for the Hispanic Business Initiative Fund
Seminars for Volusia County at DBCC, DeLand, FL.
Advocacy/Education Committee- One Voice for Volusia, Inc. Participated in the Deltona
Leaders Survey as an Interviewer and Interviewee on city services needed.
2003 Attended the Affirmative Action to Achieve Diversity Workshop-Professional
Development
Attended the DBCC Customer Service Training by the Engleson Consulting Group
Part-time Jobs held while working for DBCC:
Voter Registration Specialist- (Part Time/Temporary 08/15/03-12/25/03) Commonwealth of Puerto Rico
Federal Affairs Administration Orlando, Florida
YMCA Hispanic Achievers Coordinator (Part Time Work 2001) First Deltona/Volusia County
Coordinator- Promoted Higher Education thought: adult mentors & events.
Board Member for The House Next Door (2002-2003) – Volunteer representing Daytona Beach
Community College. The HND is a family-counseling and community/youth programs agency that serves
Volusia and Flagler Counties with a budget of $2 million per year.
Project Safe Coordinator (Part Time Work 2000) The House Next Door- A drug-alcohol and tobacco
free activities program for Deltona Youth. Parent Newsletter Editor.
Boys & Girls Club Coordinator (Part Time Work 1999) - First Deltona Club Coordinator for a Youth
Advocacy and programs in the City of Deltona, Participated in the First Volusia County Youth Summit.

4. CERTIFICATIONS, AWARDS, COMMUNITY INVOLVEMENT
The Pacific Institute Certificates: Success Strategies for Effective Schools Program &
Investment in Excellence 2006 taken at Angley College by the Pacific Institute Staff.
Certified Adult and Children CPR/First Aid techniques 2005.
Received the First Manuel Toro Leadership Award & Community Service from La Prensa
Newspaper in at the International 23rd Paoli Awards 2005 in Orlando, FL
Grant Writing Certificates from: The Department of Education and the Office of Faith Based
Initiatives by the Office of Congressman Luis Fortuño, The Federal Affairs Office of Puerto Rico in
Orlando, The Department of Education, State of Florida, Career Development- DBCC and the Federal
Affairs Office of Puerto Rico in Orlando
2005 Selected for the Volusia County Government Citizen's Leadership Academy
2004 Temporary Teaching Certificate by the State of Florida for Business (Grades 6-12)
2008 & 2005 Teacher Substitute Certification by the Volusia County School Board
DBCC Adjunct Faculty Lifetime Teaching Certification- All Subjects in Adult Basic
Education & GED, Social Studies at the High School Level.
2004 Appointed by Congressman Mica to represent Volusia County at the Congressional
Hispanic Leadership Summit in Washington, D.C.
2004 Appointed Member of the Latino Initiative Advisory Committee of Volusia County
Schools
08/15/03-12/25/03- (Part Time) Voter Registration Specialist- Commonwealth of Puerto
Rico Federal Affairs Administration Orlando, Florida
2002-2003 Advisory Community Committee for Volusia County Elections Department
2002-2003 Self Assessment Team Member and Public Relations/Chair- Volusia Agencies
Partnership Committee for Head Start, Mid Florida Community Services.
st
2003 National Selected Scholarship Recipient for the 1 National Latino Leadership for the
Future Grassroots and Political Conference by The NEA, NALEO/LA RAZA/LA RASA/ Colorado
Education Association held at the YMCA Estes Park Denver Colorado.
2002 LEADERSHIP CLASS II Graduate- West Volusia Chamber of Commerce
2002 & 2003 Allocating Funding Panel Member- United Way of Volusia/Flagler Counties
2002 Member Advisory Board for the Department of Elections Volusia County
2001 Graduate of the Candidate and Campaign Management Training by the United States
Hispanic Leadership Institute (USHLI)-
2000 Organizer and Graduate of the USHLI Grassroots Leadership Training at Volusia
County with presentations from Volusia County, City of Deltona and Volusia County School Board
El Santuario Worship Center, Church of God: Public Relations & Director: Prayer Service
for America and Hispanic Heritage Celebration 2001& 2002-
1997-2002 Volusia County Hispanic Association Inc. Board of Directors/Public Relations,
Committees: Youth, Membership, Talent Show, Festival
Advisor/Promotion- Youth Explosion for Christ Concerts in Deltona (2000-2005)

5. LUIS ÀNGEL RAMOS IRIZARRY
P.O. Box 3687 Aguadilla, PR 00605 (787) 939-258-0313, 787-414-3645
AMERICANO3777@yahoo.com
Personal Website: http//:AMERICANO3777.tripod.com
EDUCATION
Departamento del Trabajo y Recursos Humanos, Secretaria Auxiliar de
Adiestramiento y Promoción de Empleo, Oficina de Adiestramiento y Desarrollo
Empresarial, Programa Pa’ Mi Gente 2012 (Sales Strategies and Business Plan)
Food Management Certified (Certificate Number: 20795238) by the National
Registry of Food Safety Professionals® issued on October10, 2012 and Expires
on October 10 2017
2013- Masters in Adult Education, UMET (Metropolitan University of Puerto Rico)
Aguadilla Campus, Currently taking the last class to finish degree with a 4.00 G.P.A.
Grant Writing Certificates from: The Department of Education and the Office of Faith
Based Initiatives by the Office of Congressman Luis Fortuño, The Federal Affairs Office
of Puerto Rico in Orlando, FL, The Department of Education, State of Florida, and
Career Development of Daytona State College
2003 Attended the Customer Service Training by the Engleson Consulting Group
1993-1995 Kutztown University of PA Kutztown, PA
 B.S.B.A., Business Administration/International Business Management Emphasis
 *Received the Alumni Service Award 1995 International Students Organization-
President, Latino Student Association- Vice President, Student Mentor for the Academic
Alliance for the Retention of Minority Students, International Business Club,
Represented the University at the Latinos in Pennsylvania Conference 1995. My
Graduation Story was featured in the Reading Eagle Newspaper on Graduation Date!
 *Senior year Externship: Translator for a Minority Business Development
Center & Entrepreneurial Development & Global Education Center (The Center
received White House and Presidential recognition in Spring 1995/Finalist for a
United Nations Educational Award in Spring 1995). I helped three clients develop
business plans and marketing strategies: grocery store future owner, a restaurant owner
and shoe-store owner/designer.
1992-1993 Reading Area Community College Reading, PA- A.A.S., Human
Resource Management Worked as a Full Time Bank Teller while in school.
1988-1992 University of Puerto Rico Aguadilla, PR- Finished Pre-Engineering
Program & One Year of Business Management (100 credits) *Received G.P.A. Honor

6. & Extracurricular Certificate
EXPERIENCE
2011-Present- R.E.S.T. Ramos Educational Services & Translations, Inc. -
President (personal small business)
Fall 2011- Placement Field Officer- Temporary Professional Services- UNITEC-
Universal Technology College of Puerto Rico, Inc. Visited Students and Employers to
place students in field of study: e.g. visited 20 or more employers in one day, visited
students to follow up with their job placement status and interview skills. Also, I
recommended and drove students to their interviews; e.g. to Rio Piedras after advising
student on interview skills and dress code.
Summer 2009- Admissions Representative- City College- Casselberry, FL
Self-Trained in Campus View Admissions Program & Promoted Educational
Services through phone leads and personal interviews.
Fall 2008- Field Officer- Marketing Financial Aid Services and Colleges Options for
students
Summer 2008- Admissions/Marketing/Advertising/Public Relations- Orlando
Academy (New School), Orlando, FL (Temporary One Month Assignment) Public
Relations duties: at Community Events, News Media, Newspaper, Internet Youth
Concerts, Community Events, Chambers of Commerce, High Schools, Specific Market
Targeting and Job and Health Fairs Marketing Plan Developed Increased Leads by
more than 50% within one month in the job with Specific Population Targeting Marketing
Plan Strategies (TV Commercial Participated in the production and as one of the
Actors). Trained Admissions Advisors and other staff on Customer Service,
Recruitment Events Search and Follow up and on how to help students overcome
barriers in their educational pathway, Recommended and Sought out Financial Aid
Sources, Student Payment Plan Options and Loan Institutions as alternatives (Payment
Plans/FAFSA), Admission Interviews with Students and Presented them with Financial
Aid Information Options, Recommended Program Development and Implementation for
English as a Second Language Classes with an emphasis on Medical Terminology for
local and international students, Volunteered to Translate to Spanish Orlando Academy
Brochure as part of Marketing Strategy
2007-2008 Director, Office of Development, Universidad Interamericana de
Puerto Rico, Aguadilla Campus- Developed the first Yearly Development Office Fund
Raising Plan seeking to strengthen the Campus economic future. Created the first
monthly In-kind and Cash donations report by department on Campus. Attended US
Dept. Education & US Faith Based Initiatives Grant Writing Seminars & Coordinated
Federal Grant Writing Trainings for Staff and Faculty and facilitated researched grant
information. Public Relations seeking community and government partnerships.

7. 02/26/06-10/06 - Director of Student Services & Marketing – Angley College
DeLand, FL
Developed the 2006-07 Marketing Plan- Conducted Marketing Survey for Faculty, Staff,
Students and Businesses, Increased Student In Field Job Placement by 20%.
Certificates: The Pacific Institute: Success Strategies for Effective Schools Program
& Investment in Excellence 2006. Coordinated: Graduation, Open Houses, and
Fresh Start Program for new students, Orientation, College Job Fairs, First Annual
Alumni Picnic, and Military Honorary Wall Community Presentation. Created and
Implemented Student Retention Programs: Newsletter, Achievement Recognition and
Student Bulletin Board. Helped students prepare for employer contact through resume
writing workshops and mock interviews.
2005-06 Loan Officer for World Financial Services, Inc.- Financial Services Sales
& Promotion
01/05-12/05- Substitute Teacher for Volusia County Schools- Temporary
Assignments
03/03/05- 05/29/05- Temporary Assignment for the Volusia County Schools (FL)
at Pine Ridge High School- Community Liaison & Diversity Advisor- Public
Relations to the City of Deltona, Volusia County and organizations. Develop leadership
and cultural activities and serve as a bridge between all different student groups, faculty
and administration to foster and manage campus diversity. Selected to represent
Pine Ridge High School at the 2005 National Conference on Leadership Diversity by the
University Of Central Florida Office Of Diversity Initiatives
2008 & 2004 Temporary Teaching Certificate by the State of Florida for Business
(Grades 6-12), 2005 Teacher Substitute Certification by the Volusia County School
Board, Approved Tutor (service provider) and Guest Speaker, 2004 Appointed
Member of the Latino Initiative Advisory Committee of Volusia County Schools
01/2004-06/2004- Assistant Director of Multicultural Services/Multicultural Center-
Kutztown University of Pennsylvania Kutzown, PA- Implemented programs with
$80,000.000 annual budget related to and focused on the African American and
Latino/Hispanic academic, cultural and social experiences through Student Leadership
Development Programs, race relations and inter cultural programs working will all
student organizations and departments, Coordinated 17 Student programs.
Community Mentor/Recruiter & Admissions Advisor-03/1999- 12/17/03 Daytona
Beach Community College (Now Daytona State College) Daytona Beach, FL
DBCC Adjunct Faculty Lifetime Teaching Certification- All Subjects in Adult Basic
Education & GED, Social Studies at the High School Level. My recruitment
percentage for targeted populations increased by 91%; within three years. Public
Relations/Recruitment: Represented DBCC at: Chambers of Commerce, The Volusia
County Day in Tallahassee, Volusia County High Schools, The Central Florida Higher
Education Alliance: Held Fairs at businesses of Central Florida (Disney, Hotels, AAA,
Universal Studios), Parades, etc.

8. Voter Registration Specialist - (Part Time/Temporary 08/15/03-12/25/03 )
Commonwealth of Puerto Rico Federal Affairs Administration Orlando , Florida
Bank Teller- 10/13/1998Banco Popular Deltona, FL Customer Service, Promoted
Financial Services Reformatted all the bank’s intake and internal forms.
Electronic Touch Up Department19987- Simmens Corporation Sanford, FL-
Temporary Job Agency
Assistant Cook 1997- Cafeteria inside AAA- Helped cook and prepare foods,
Customer Service and Maintenance
Production Line Supervisor1996- Second Shift/Temporary assignments Electronic
Manufacturing Services, Inc. Aguadilla, PR Supervised a telephone
recycling/disassembly line of 25 employees. Kept track and analyzed productivity
records. I assisted supervising other production lines. Received Quality Control World
Class Management Training Certificate Worked at Timberland Footwear Factory for a
few weeks also when no work at factory.