SlideShare a Scribd company logo

User Journeys Personal Services - Gary Hayes

•
•
Gary Hayes
Gary Hayes

A look at the transition of user journeys through media from linear to personalised non-linear. Exploring the evolution to more interactive forms of entertainment and looking to what lies ahead.

EducationTechnologyBusiness
1 of 58
Download to read offline
“User Journeys Personal Services” “natural evolution” “User Journeys, Personal Services” LAMP, Dec 2005 © Gary Hayes, Director LAMP web lamp.edu.au email gary.hayes@aftrs.edu.au blog personalizemedia.com
HELLO GARY HAYES “One of many children playing with crude, caveman-like tools of interactive communication at the beginning of the 21st century.” “User Journeys, Personal Services” LAMP, Dec 2005 © Gary Hayes, Director LAMP web lamp.edu.au email gary.hayes@aftrs.edu.au blog personalizemedia.com
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes
User Journeys Personal Services - Gary Hayes

Recommended

Gandhi Be The Change
Gandhi Be The ChangeGandhi Be The Change
Gandhi Be The ChangeAnupendra Sharma
 
The Planets
The PlanetsThe Planets
The PlanetsAnupendra Sharma
 
Normal Galaxies
Normal Galaxies Normal Galaxies
Normal Galaxies Daisy Mae Valeroso Cunanan
 
Galactic dust and clouds
Galactic dust and cloudsGalactic dust and clouds
Galactic dust and cloudsBryan Nozaleda
 
Stars of the universe
Stars of the universeStars of the universe
Stars of the universeMAITREYEE BISWAS
 
Smart Medical Devices
Smart Medical Devices Smart Medical Devices
Smart Medical Devices Anupendra Sharma
 
15 reasons to join the Startup Leadership Program
15 reasons to join the Startup Leadership Program15 reasons to join the Startup Leadership Program
15 reasons to join the Startup Leadership ProgramAnupendra Sharma
 
Adapting Linear Content to Interactive Games - Jackie Turnure
Adapting Linear Content to Interactive Games - Jackie TurnureAdapting Linear Content to Interactive Games - Jackie Turnure
Adapting Linear Content to Interactive Games - Jackie TurnureGary Hayes
 

Recommended

Gandhi Be The Change
Gandhi Be The ChangeGandhi Be The Change
Gandhi Be The ChangeAnupendra Sharma
 
The Planets
The PlanetsThe Planets
The PlanetsAnupendra Sharma
 
Normal Galaxies
Normal Galaxies Normal Galaxies
Normal Galaxies Daisy Mae Valeroso Cunanan
 
Galactic dust and clouds
Galactic dust and cloudsGalactic dust and clouds
Galactic dust and cloudsBryan Nozaleda
 
Stars of the universe
Stars of the universeStars of the universe
Stars of the universeMAITREYEE BISWAS
 
Smart Medical Devices
Smart Medical Devices Smart Medical Devices
Smart Medical Devices Anupendra Sharma
 
15 reasons to join the Startup Leadership Program
15 reasons to join the Startup Leadership Program15 reasons to join the Startup Leadership Program
15 reasons to join the Startup Leadership ProgramAnupendra Sharma
 
Adapting Linear Content to Interactive Games - Jackie Turnure
Adapting Linear Content to Interactive Games - Jackie TurnureAdapting Linear Content to Interactive Games - Jackie Turnure
Adapting Linear Content to Interactive Games - Jackie TurnureGary Hayes
 
Evolving Technology, Where Will Your Audience Be? - Jonathan Marshall
Evolving Technology, Where Will Your Audience Be? - Jonathan MarshallEvolving Technology, Where Will Your Audience Be? - Jonathan Marshall
Evolving Technology, Where Will Your Audience Be? - Jonathan MarshallGary Hayes
 
Immersion, Designing Experience - Gary Hayes
Immersion, Designing Experience - Gary HayesImmersion, Designing Experience - Gary Hayes
Immersion, Designing Experience - Gary HayesGary Hayes
 
Business Planning for New Media - Rachel Dixon
Business Planning for New Media - Rachel DixonBusiness Planning for New Media - Rachel Dixon
Business Planning for New Media - Rachel DixonGary Hayes
 
New Opportunities in Digital Content Creation - Peter Giles
New Opportunities in Digital Content Creation - Peter GilesNew Opportunities in Digital Content Creation - Peter Giles
New Opportunities in Digital Content Creation - Peter GilesGary Hayes
 
Personalised Audiences, Immersive Services - Gary Hayes
Personalised Audiences, Immersive Services - Gary HayesPersonalised Audiences, Immersive Services - Gary Hayes
Personalised Audiences, Immersive Services - Gary HayesGary Hayes
 
Emerging Media Orientation - Gary Hayes and Peter Giles
Emerging Media Orientation - Gary Hayes and Peter GilesEmerging Media Orientation - Gary Hayes and Peter Giles
Emerging Media Orientation - Gary Hayes and Peter GilesGary Hayes
 
Design for Transmedia Audiences - Catherine Gleeson
Design for Transmedia Audiences - Catherine GleesonDesign for Transmedia Audiences - Catherine Gleeson
Design for Transmedia Audiences - Catherine GleesonGary Hayes
 
The Personalized Audience - Gary Hayes
The Personalized Audience - Gary HayesThe Personalized Audience - Gary Hayes
The Personalized Audience - Gary HayesGary Hayes
 
Best Practises in Transmedia Entertainment - Christy Dena
Best Practises in Transmedia Entertainment - Christy DenaBest Practises in Transmedia Entertainment - Christy Dena
Best Practises in Transmedia Entertainment - Christy DenaGary Hayes
 
Emerging Media Production Methodologies - Catherine Gleeson and Sohail Dahdal
Emerging Media Production Methodologies - Catherine Gleeson and Sohail DahdalEmerging Media Production Methodologies - Catherine Gleeson and Sohail Dahdal
Emerging Media Production Methodologies - Catherine Gleeson and Sohail DahdalGary Hayes
 
User Centric Brand Design - Ric Holland
User Centric Brand Design - Ric HollandUser Centric Brand Design - Ric Holland
User Centric Brand Design - Ric HollandGary Hayes
 
Frame of Reference - Christy Dena and Gary Hayes
Frame of Reference - Christy Dena and Gary HayesFrame of Reference - Christy Dena and Gary Hayes
Frame of Reference - Christy Dena and Gary HayesGary Hayes
 
Cross-Media Narrative - Christy Dena
Cross-Media Narrative - Christy DenaCross-Media Narrative - Christy Dena
Cross-Media Narrative - Christy DenaGary Hayes
 
What to Build it on? Intersections, People, Technology - Raffi Krikorian
What to Build it on? Intersections, People, Technology - Raffi KrikorianWhat to Build it on? Intersections, People, Technology - Raffi Krikorian
What to Build it on? Intersections, People, Technology - Raffi KrikorianGary Hayes
 
A Short Tale about a Long Tail - Tony Surtees
A Short Tale about a Long Tail - Tony SurteesA Short Tale about a Long Tail - Tony Surtees
A Short Tale about a Long Tail - Tony SurteesGary Hayes
 
Emotional Audiences, Consumers Viewpoint - Louise McCann
Emotional Audiences, Consumers Viewpoint - Louise McCannEmotional Audiences, Consumers Viewpoint - Louise McCann
Emotional Audiences, Consumers Viewpoint - Louise McCannGary Hayes
 
Evolving Technology, Evolving Audiences - Jonathan Marshall
Evolving Technology, Evolving Audiences - Jonathan MarshallEvolving Technology, Evolving Audiences - Jonathan Marshall
Evolving Technology, Evolving Audiences - Jonathan MarshallGary Hayes
 
Mobile Engagement - Jennifer Wilson
Mobile Engagement - Jennifer WilsonMobile Engagement - Jennifer Wilson
Mobile Engagement - Jennifer WilsonGary Hayes
 
The Art of the Pitch - Jackie Turnure
The Art of the Pitch - Jackie TurnureThe Art of the Pitch - Jackie Turnure
The Art of the Pitch - Jackie TurnureGary Hayes
 
Rules of Engagement - Jackie Turnure
Rules of Engagement - Jackie TurnureRules of Engagement - Jackie Turnure
Rules of Engagement - Jackie TurnureGary Hayes
 
Choosing the Right CBSE School A Comprehensive Guide for Parents
Choosing the Right CBSE School A Comprehensive Guide for ParentsChoosing the Right CBSE School A Comprehensive Guide for Parents
Choosing the Right CBSE School A Comprehensive Guide for Parentsnavabharathschool99
 
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdf
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdfInclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdf
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdfTechSoup
 

More Related Content

More from Gary Hayes

Evolving Technology, Where Will Your Audience Be? - Jonathan Marshall
Evolving Technology, Where Will Your Audience Be? - Jonathan MarshallEvolving Technology, Where Will Your Audience Be? - Jonathan Marshall
Evolving Technology, Where Will Your Audience Be? - Jonathan MarshallGary Hayes
 
Immersion, Designing Experience - Gary Hayes
Immersion, Designing Experience - Gary HayesImmersion, Designing Experience - Gary Hayes
Immersion, Designing Experience - Gary HayesGary Hayes
 
Business Planning for New Media - Rachel Dixon
Business Planning for New Media - Rachel DixonBusiness Planning for New Media - Rachel Dixon
Business Planning for New Media - Rachel DixonGary Hayes
 
New Opportunities in Digital Content Creation - Peter Giles
New Opportunities in Digital Content Creation - Peter GilesNew Opportunities in Digital Content Creation - Peter Giles
New Opportunities in Digital Content Creation - Peter GilesGary Hayes
 
Personalised Audiences, Immersive Services - Gary Hayes
Personalised Audiences, Immersive Services - Gary HayesPersonalised Audiences, Immersive Services - Gary Hayes
Personalised Audiences, Immersive Services - Gary HayesGary Hayes
 
Emerging Media Orientation - Gary Hayes and Peter Giles
Emerging Media Orientation - Gary Hayes and Peter GilesEmerging Media Orientation - Gary Hayes and Peter Giles
Emerging Media Orientation - Gary Hayes and Peter GilesGary Hayes
 
Design for Transmedia Audiences - Catherine Gleeson
Design for Transmedia Audiences - Catherine GleesonDesign for Transmedia Audiences - Catherine Gleeson
Design for Transmedia Audiences - Catherine GleesonGary Hayes
 
The Personalized Audience - Gary Hayes
The Personalized Audience - Gary HayesThe Personalized Audience - Gary Hayes
The Personalized Audience - Gary HayesGary Hayes
 
Best Practises in Transmedia Entertainment - Christy Dena
Best Practises in Transmedia Entertainment - Christy DenaBest Practises in Transmedia Entertainment - Christy Dena
Best Practises in Transmedia Entertainment - Christy DenaGary Hayes
 
Emerging Media Production Methodologies - Catherine Gleeson and Sohail Dahdal
Emerging Media Production Methodologies - Catherine Gleeson and Sohail DahdalEmerging Media Production Methodologies - Catherine Gleeson and Sohail Dahdal
Emerging Media Production Methodologies - Catherine Gleeson and Sohail DahdalGary Hayes
 
User Centric Brand Design - Ric Holland
User Centric Brand Design - Ric HollandUser Centric Brand Design - Ric Holland
User Centric Brand Design - Ric HollandGary Hayes
 
Frame of Reference - Christy Dena and Gary Hayes
Frame of Reference - Christy Dena and Gary HayesFrame of Reference - Christy Dena and Gary Hayes
Frame of Reference - Christy Dena and Gary HayesGary Hayes
 
Cross-Media Narrative - Christy Dena
Cross-Media Narrative - Christy DenaCross-Media Narrative - Christy Dena
Cross-Media Narrative - Christy DenaGary Hayes
 
What to Build it on? Intersections, People, Technology - Raffi Krikorian
What to Build it on? Intersections, People, Technology - Raffi KrikorianWhat to Build it on? Intersections, People, Technology - Raffi Krikorian
What to Build it on? Intersections, People, Technology - Raffi KrikorianGary Hayes
 
A Short Tale about a Long Tail - Tony Surtees
A Short Tale about a Long Tail - Tony SurteesA Short Tale about a Long Tail - Tony Surtees
A Short Tale about a Long Tail - Tony SurteesGary Hayes
 
Emotional Audiences, Consumers Viewpoint - Louise McCann
Emotional Audiences, Consumers Viewpoint - Louise McCannEmotional Audiences, Consumers Viewpoint - Louise McCann
Emotional Audiences, Consumers Viewpoint - Louise McCannGary Hayes
 
Evolving Technology, Evolving Audiences - Jonathan Marshall
Evolving Technology, Evolving Audiences - Jonathan MarshallEvolving Technology, Evolving Audiences - Jonathan Marshall
Evolving Technology, Evolving Audiences - Jonathan MarshallGary Hayes
 
Mobile Engagement - Jennifer Wilson
Mobile Engagement - Jennifer WilsonMobile Engagement - Jennifer Wilson
Mobile Engagement - Jennifer WilsonGary Hayes
 
The Art of the Pitch - Jackie Turnure
The Art of the Pitch - Jackie TurnureThe Art of the Pitch - Jackie Turnure
The Art of the Pitch - Jackie TurnureGary Hayes
 
Rules of Engagement - Jackie Turnure
Rules of Engagement - Jackie TurnureRules of Engagement - Jackie Turnure
Rules of Engagement - Jackie TurnureGary Hayes
 

More from Gary Hayes (20)

Evolving Technology, Where Will Your Audience Be? - Jonathan Marshall
Evolving Technology, Where Will Your Audience Be? - Jonathan MarshallEvolving Technology, Where Will Your Audience Be? - Jonathan Marshall
Evolving Technology, Where Will Your Audience Be? - Jonathan Marshall
 
Immersion, Designing Experience - Gary Hayes
Immersion, Designing Experience - Gary HayesImmersion, Designing Experience - Gary Hayes
Immersion, Designing Experience - Gary Hayes
 
Business Planning for New Media - Rachel Dixon
Business Planning for New Media - Rachel DixonBusiness Planning for New Media - Rachel Dixon
Business Planning for New Media - Rachel Dixon
 
New Opportunities in Digital Content Creation - Peter Giles
New Opportunities in Digital Content Creation - Peter GilesNew Opportunities in Digital Content Creation - Peter Giles
New Opportunities in Digital Content Creation - Peter Giles
 
Personalised Audiences, Immersive Services - Gary Hayes
Personalised Audiences, Immersive Services - Gary HayesPersonalised Audiences, Immersive Services - Gary Hayes
Personalised Audiences, Immersive Services - Gary Hayes
 
Emerging Media Orientation - Gary Hayes and Peter Giles
Emerging Media Orientation - Gary Hayes and Peter GilesEmerging Media Orientation - Gary Hayes and Peter Giles
Emerging Media Orientation - Gary Hayes and Peter Giles
 
Design for Transmedia Audiences - Catherine Gleeson
Design for Transmedia Audiences - Catherine GleesonDesign for Transmedia Audiences - Catherine Gleeson
Design for Transmedia Audiences - Catherine Gleeson
 
The Personalized Audience - Gary Hayes
The Personalized Audience - Gary HayesThe Personalized Audience - Gary Hayes
The Personalized Audience - Gary Hayes
 
Best Practises in Transmedia Entertainment - Christy Dena
Best Practises in Transmedia Entertainment - Christy DenaBest Practises in Transmedia Entertainment - Christy Dena
Best Practises in Transmedia Entertainment - Christy Dena
 
Emerging Media Production Methodologies - Catherine Gleeson and Sohail Dahdal
Emerging Media Production Methodologies - Catherine Gleeson and Sohail DahdalEmerging Media Production Methodologies - Catherine Gleeson and Sohail Dahdal
Emerging Media Production Methodologies - Catherine Gleeson and Sohail Dahdal
 
User Centric Brand Design - Ric Holland
User Centric Brand Design - Ric HollandUser Centric Brand Design - Ric Holland
User Centric Brand Design - Ric Holland
 
Frame of Reference - Christy Dena and Gary Hayes
Frame of Reference - Christy Dena and Gary HayesFrame of Reference - Christy Dena and Gary Hayes
Frame of Reference - Christy Dena and Gary Hayes
 
Cross-Media Narrative - Christy Dena
Cross-Media Narrative - Christy DenaCross-Media Narrative - Christy Dena
Cross-Media Narrative - Christy Dena
 
What to Build it on? Intersections, People, Technology - Raffi Krikorian
What to Build it on? Intersections, People, Technology - Raffi KrikorianWhat to Build it on? Intersections, People, Technology - Raffi Krikorian
What to Build it on? Intersections, People, Technology - Raffi Krikorian
 
A Short Tale about a Long Tail - Tony Surtees
A Short Tale about a Long Tail - Tony SurteesA Short Tale about a Long Tail - Tony Surtees
A Short Tale about a Long Tail - Tony Surtees
 
Emotional Audiences, Consumers Viewpoint - Louise McCann
Emotional Audiences, Consumers Viewpoint - Louise McCannEmotional Audiences, Consumers Viewpoint - Louise McCann
Emotional Audiences, Consumers Viewpoint - Louise McCann
 
Evolving Technology, Evolving Audiences - Jonathan Marshall
Evolving Technology, Evolving Audiences - Jonathan MarshallEvolving Technology, Evolving Audiences - Jonathan Marshall
Evolving Technology, Evolving Audiences - Jonathan Marshall
 
Mobile Engagement - Jennifer Wilson
Mobile Engagement - Jennifer WilsonMobile Engagement - Jennifer Wilson
Mobile Engagement - Jennifer Wilson
 
The Art of the Pitch - Jackie Turnure
The Art of the Pitch - Jackie TurnureThe Art of the Pitch - Jackie Turnure
The Art of the Pitch - Jackie Turnure
 
Rules of Engagement - Jackie Turnure
Rules of Engagement - Jackie TurnureRules of Engagement - Jackie Turnure
Rules of Engagement - Jackie Turnure
 

Recently uploaded

Choosing the Right CBSE School A Comprehensive Guide for Parents
Choosing the Right CBSE School A Comprehensive Guide for ParentsChoosing the Right CBSE School A Comprehensive Guide for Parents
Choosing the Right CBSE School A Comprehensive Guide for Parentsnavabharathschool99
 
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdf
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdfInclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdf
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdfTechSoup
 
Presentation Activity 2. Unit 3 transv.pptx
Presentation Activity 2. Unit 3 transv.pptxPresentation Activity 2. Unit 3 transv.pptx
Presentation Activity 2. Unit 3 transv.pptxRosabel UA
 
How to Add Barcode on PDF Report in Odoo 17
How to Add Barcode on PDF Report in Odoo 17How to Add Barcode on PDF Report in Odoo 17
How to Add Barcode on PDF Report in Odoo 17Celine George
 
4.16.24 21st Century Movements for Black Lives.pptx
4.16.24 21st Century Movements for Black Lives.pptx4.16.24 21st Century Movements for Black Lives.pptx
4.16.24 21st Century Movements for Black Lives.pptxmary850239
 
4.16.24 Poverty and Precarity--Desmond.pptx
4.16.24 Poverty and Precarity--Desmond.pptx4.16.24 Poverty and Precarity--Desmond.pptx
4.16.24 Poverty and Precarity--Desmond.pptxmary850239
 
ICS2208 Lecture6 Notes for SL spaces.pdf
ICS2208 Lecture6 Notes for SL spaces.pdfICS2208 Lecture6 Notes for SL spaces.pdf
ICS2208 Lecture6 Notes for SL spaces.pdfVanessa Camilleri
 
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATION
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATIONTHEORIES OF ORGANIZATION-PUBLIC ADMINISTRATION
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATIONHumphrey A Beña
 
Daily Lesson Plan in Mathematics Quarter 4
Daily Lesson Plan in Mathematics Quarter 4Daily Lesson Plan in Mathematics Quarter 4
Daily Lesson Plan in Mathematics Quarter 4JOYLYNSAMANIEGO
 
Active Learning Strategies (in short ALS).pdf
Active Learning Strategies (in short ALS).pdfActive Learning Strategies (in short ALS).pdf
Active Learning Strategies (in short ALS).pdfPatidar M
 
The Contemporary World: The Globalization of World Politics
The Contemporary World: The Globalization of World PoliticsThe Contemporary World: The Globalization of World Politics
The Contemporary World: The Globalization of World PoliticsRommel Regala
 
Field Attribute Index Feature in Odoo 17
Field Attribute Index Feature in Odoo 17Field Attribute Index Feature in Odoo 17
Field Attribute Index Feature in Odoo 17Celine George
 
ROLES IN A STAGE PRODUCTION in arts.pptx
ROLES IN A STAGE PRODUCTION in arts.pptxROLES IN A STAGE PRODUCTION in arts.pptx
ROLES IN A STAGE PRODUCTION in arts.pptxVanesaIglesias10
 
EMBODO Lesson Plan Grade 9 Law of Sines.docx
EMBODO Lesson Plan Grade 9 Law of Sines.docxEMBODO Lesson Plan Grade 9 Law of Sines.docx
EMBODO Lesson Plan Grade 9 Law of Sines.docxElton John Embodo
 
Dust Of Snow By Robert Frost Class-X English CBSE
Dust Of Snow By Robert Frost Class-X English CBSEDust Of Snow By Robert Frost Class-X English CBSE
Dust Of Snow By Robert Frost Class-X English CBSEaurabinda banchhor
 
ClimART Action | eTwinning Project
ClimART Action | eTwinning ProjectClimART Action | eTwinning Project
ClimART Action | eTwinning Projectjordimapav
 
Integumentary System SMP B. Pharm Sem I.ppt
Integumentary System SMP B. Pharm Sem I.pptIntegumentary System SMP B. Pharm Sem I.ppt
Integumentary System SMP B. Pharm Sem I.pptshraddhaparab530
 

Recently uploaded (20)

Choosing the Right CBSE School A Comprehensive Guide for Parents
Choosing the Right CBSE School A Comprehensive Guide for ParentsChoosing the Right CBSE School A Comprehensive Guide for Parents
Choosing the Right CBSE School A Comprehensive Guide for Parents
 
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdf
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdfInclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdf
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdf
 
Presentation Activity 2. Unit 3 transv.pptx
Presentation Activity 2. Unit 3 transv.pptxPresentation Activity 2. Unit 3 transv.pptx
Presentation Activity 2. Unit 3 transv.pptx
 
How to Add Barcode on PDF Report in Odoo 17
How to Add Barcode on PDF Report in Odoo 17How to Add Barcode on PDF Report in Odoo 17
How to Add Barcode on PDF Report in Odoo 17
 
4.16.24 21st Century Movements for Black Lives.pptx
4.16.24 21st Century Movements for Black Lives.pptx4.16.24 21st Century Movements for Black Lives.pptx
4.16.24 21st Century Movements for Black Lives.pptx
 
4.16.24 Poverty and Precarity--Desmond.pptx
4.16.24 Poverty and Precarity--Desmond.pptx4.16.24 Poverty and Precarity--Desmond.pptx
4.16.24 Poverty and Precarity--Desmond.pptx
 
ICS2208 Lecture6 Notes for SL spaces.pdf
ICS2208 Lecture6 Notes for SL spaces.pdfICS2208 Lecture6 Notes for SL spaces.pdf
ICS2208 Lecture6 Notes for SL spaces.pdf
 
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATION
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATIONTHEORIES OF ORGANIZATION-PUBLIC ADMINISTRATION
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATION
 
Daily Lesson Plan in Mathematics Quarter 4
Daily Lesson Plan in Mathematics Quarter 4Daily Lesson Plan in Mathematics Quarter 4
Daily Lesson Plan in Mathematics Quarter 4
 
INCLUSIVE EDUCATION PRACTICES FOR TEACHERS AND TRAINERS.pptx
INCLUSIVE EDUCATION PRACTICES FOR TEACHERS AND TRAINERS.pptxINCLUSIVE EDUCATION PRACTICES FOR TEACHERS AND TRAINERS.pptx
INCLUSIVE EDUCATION PRACTICES FOR TEACHERS AND TRAINERS.pptx
 
Active Learning Strategies (in short ALS).pdf
Active Learning Strategies (in short ALS).pdfActive Learning Strategies (in short ALS).pdf
Active Learning Strategies (in short ALS).pdf
 
The Contemporary World: The Globalization of World Politics
The Contemporary World: The Globalization of World PoliticsThe Contemporary World: The Globalization of World Politics
The Contemporary World: The Globalization of World Politics
 
Field Attribute Index Feature in Odoo 17
Field Attribute Index Feature in Odoo 17Field Attribute Index Feature in Odoo 17
Field Attribute Index Feature in Odoo 17
 
ROLES IN A STAGE PRODUCTION in arts.pptx
ROLES IN A STAGE PRODUCTION in arts.pptxROLES IN A STAGE PRODUCTION in arts.pptx
ROLES IN A STAGE PRODUCTION in arts.pptx
 
EMBODO Lesson Plan Grade 9 Law of Sines.docx
EMBODO Lesson Plan Grade 9 Law of Sines.docxEMBODO Lesson Plan Grade 9 Law of Sines.docx
EMBODO Lesson Plan Grade 9 Law of Sines.docx
 
Dust Of Snow By Robert Frost Class-X English CBSE
Dust Of Snow By Robert Frost Class-X English CBSEDust Of Snow By Robert Frost Class-X English CBSE
Dust Of Snow By Robert Frost Class-X English CBSE
 
LEFT_ON_C'N_ PRELIMS_EL_DORADO_2024.pptx
LEFT_ON_C'N_ PRELIMS_EL_DORADO_2024.pptxLEFT_ON_C'N_ PRELIMS_EL_DORADO_2024.pptx
LEFT_ON_C'N_ PRELIMS_EL_DORADO_2024.pptx
 
FINALS_OF_LEFT_ON_C'N_EL_DORADO_2024.pptx
FINALS_OF_LEFT_ON_C'N_EL_DORADO_2024.pptxFINALS_OF_LEFT_ON_C'N_EL_DORADO_2024.pptx
FINALS_OF_LEFT_ON_C'N_EL_DORADO_2024.pptx
 
ClimART Action | eTwinning Project
ClimART Action | eTwinning ProjectClimART Action | eTwinning Project
ClimART Action | eTwinning Project
 
Integumentary System SMP B. Pharm Sem I.ppt
Integumentary System SMP B. Pharm Sem I.pptIntegumentary System SMP B. Pharm Sem I.ppt
Integumentary System SMP B. Pharm Sem I.ppt
 

User Journeys Personal Services - Gary Hayes

  • 1. “User Journeys Personal Services” “natural evolution” “User Journeys, Personal Services” LAMP, Dec 2005 © Gary Hayes, Director LAMP web lamp.edu.au email gary.hayes@aftrs.edu.au blog personalizemedia.com
  • 2. HELLO GARY HAYES “One of many children playing with crude, caveman-like tools of interactive communication at the beginning of the 21st century.” “User Journeys, Personal Services” LAMP, Dec 2005 © Gary Hayes, Director LAMP web lamp.edu.au email gary.hayes@aftrs.edu.au blog personalizemedia.com