1. KYRA R. ESPINOSA
Address: Dubai Investment Park 1, DUBAI UAE
Mobile: +971559872976
E-mail: kyra_espinosa@yahoo.com
CAREER OBJECTIVE
A dedicated jobseeker aspiring to obtain a job that offers a professional working environment
and good career path. To further enhance my skills and contribute to the growth of the firm as well as foster
my own personal development and success.
To be in a company that would give the opportunity to enhance my capabilities and skills
acquired through learning and years of experience. Also, to further develop my skills and
abilities necessary in achieving Company’s ultimate goal.
QUALIFICATION
Enthusiastic, quick to learn with good
interpersonal and organizational skills.
Has high sense of responsibility, highly
independent, strong minded, amiable.
Willing to learn new ideas, methods and technology
Fast learner & dedicated to assigned job and can easily adapt to changes
Proficientin handling Microsoftoffice(Ms word, PowerPoint,ExcelInternet, etc.)
Flexible, self- motivated withthe ability to workindependent and to learn quickly.
Can workunder minimal supervision
WORK EXPERIENCE
1. Sofitel Dubai Downtown ( ACCOR HOTELS)
Sheikh Zayed Road
www.sofitel.com
December 29, 2014 to present
Waitress ( Les Cuisine All day dining)
A subtle blend between French-style living and local culture, day in and day out. Sofitel vision of
a luxury Hotel is to magnify the five senses from the lobbyoutstanding meals where French
2. A culinary savoir-faire is creatively applied to make the most of fresh ingredients and regional
flavors. Our partners in creating fine sensorial ambiances exemplify the finest French traditions
and art de recevoir to the spa to make Life Magnifique."
Task:
A server's responsibilities depend greatly on the business; however, in all cases his or her
primary duty is to provide good customer service, take orders, and deliver food. In most
situations, servers are expected to answer questions regarding the menu. They work closely with
other wait staff and the kitchen to ensure the restaurant is operated efficiently.
In upscale restaurants, servers are more a part of the dining experience, offering suggestions and
recommendations, such as wine pairings. They help to personalize the meal and their service is
more attentive and formal.
In restaurants with revolving menus, servers may need to meet with kitchen staff or managers
daily prior to service to discuss that day's offerings. Topics in these meetings may include
specials, food preparation, and ingredients used, especially if they may be a potential allergen to
some diners. Additional duties of a restaurant server may also include:
Processing payment
Greeting customers
Cleaning tables and dining area
Setting tables
2.Al Fanar Restaurant and Café . Dubai Festival City , Cashier
May 2, 2014 to November 2, 2014
www.alfanarrestaurant.com
Al Fanar Restaurant and Café is now a landmark amongst the Emirati community and
tourists. It is where diners of all ages can experience the true culture, heritage and hospitality
of the Emirates. The restaurant ambiance is unique and has been recreated from the 1960’s.
Al Fanar specialises exclusively in Emirati cuisine and all dishes are made in-house using
fresh local ingredients to maintain the authenticity of the Emirati culture and traditions
Tasks
Answer customers' questions, and provide information on procedures or policies.
Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
Compute and record totals of transactions.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct
and that there is adequate change.
3. Establish or identify prices of goods, services or admission, and tabulate bills using
calculators, cash registers, or optical price scanners.
Greet customers entering establishments.
Issue receipts, refunds, credits, or change due to customers.
Issue trading stamps, and redeem food stamps and coupons.
Maintain clean and orderly checkout areas.
Monitor checkoutstations to ensure that they have adequate cash available and that they are
staffed appropriately.
Offer customers carry-out service at the completion of transactions.
Process merchandise returns and exchanges.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Request information or assistance using paging systems.
Resolve customer complaints.
Sort, count, and wrap currency and coins.
Weigh items sold by weight in order to determine prices.
Accept reservations or requests for take-out orders.
Calculate total payments received during a time period, and reconcile this with total sales.
Cash checks for customers.
Compile and maintain non-monetary reports and records.
Keep periodic balance sheets of amounts and numbers of transactions.
Post charges against guests' or patients' accounts.
Sell tickets and other items to customers.
Stock shelves, and mark prices on shelves and items.
Pay company bills by cash, vouchers, or checks.
2.CASA ROSA HOTEL Office clerk July 21, 2008 to September 13,
2011
1) Collect, count, and disburse money, do basic bookkeeping and complete banking transactions.
2) Communicate with customers, employees, and other individuals to answer questions,
disseminate or explain information, take orders and address complaints.
3) Answer telephones, direct calls and take messages.
4) Compile, copy, sort, and file records of office activities, business transactions, and other
activities.
5) Complete and mail bills, contracts, policies, invoices, or checks.
6) Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail
systems and personal computers
SKILLS
MS Officeapplicationsand Internet proficiency.Goodcommand in English language, written& orally.
Excellent communication and interpersonal skills, able to relate and adapt to people of all levels.
Flexible and can work with a minimum supervision. Well-organized, able to think and act
4. independently; Self-motivated, team player, poised, strong customer focus and with good sense of
humor. Ability to workin a fast pacing environments, strong attention to details and focuson follow-
through; Enjoy challenge and hardworking person; Can make decision, honest and trustworthy.
EDUCATIONAL BACKGROUND
College: DavaoOriental State College of Science and Technology
BACHELOR OF SCIENCE INBUSINESS ADMINISTRATION
Secondary: Immaculate Heart of Mary Academy 2004-2008
Elementary: Immaculate Heart of Mary Academy 1998-2004
PERSONAL INFORMATION
Age : 24 years old
Sex : Female
Date of Birth : March 17, 1991
Place of Birth : Mati City, Davao Oriental
Citizenship : Filipino
Religion : Roman Catholic
Civil Status : Single
Documents and References:Available upon request
I hereby certify that the above information is true and correct to the best of my knowledge.
Kyra Espinosa
Applicant