This document discusses various aspects of effective business communication. It begins by emphasizing the importance of accuracy when communicating online. It then discusses the need to communicate in a professional, polite, honest, sincere, respectful and considerate manner. The document also addresses intercultural communication at work and provides tips for writing such as starting early, outlining, and revising. It compares real-time conversations to electronic messages and highlights aspects of each. Finally, it discusses delivering positive and negative news in business communications and the role of various resources like videoconferencing, emails and presentations. The overarching message is that effective business communication relies on transmitting information through a variety of channels in an ethical manner.

22. (Bing.com Images, n.d.)

23. Effective and Ethical
Business Communication
Geschke, C., (co-founder Adobe Systems Inc). (n.d.)
Markkula Center for Applied Ethics at Santa Clara University
The need for accuracy online.

24. Professional
Polite Honest Sincere Respectful
Considerate Agree to disagree
Guffey & Loewy, (2011)
Bing.com images

25. Intercultural
Adair, W. (Psychology Professor) (2011, Dec. 23) University
of Waterloo , Culture at work lab.
(Google Images, n.d.)
Intercultural communication at work.

26. Writing Tips
edit
(Guffey & Loewy, 2011)
Start
early
Collect
accurate
data
Outline
Create a
space to
write
Save as you work
Finish and publish
Consistent
revise
revise

27. Electronic Messages
REAL TIME CONVERSATION ELECTRONIC MESSAGES
Immediate Permanent
Refer to but lose details Re-read repeatedly
Relevant to participants Name, content and date
Short in a specific time frame Forwarded in whole or part
Concluded Additions and revisions may
be included over a longer
period time.
(Duncan-Howell, 2009).

28. Positive and negative
Bulling Town, L., (2009) How to deliver bad news. The
Bulling Towne Group, LLC, BNET.com; CBS News
Bing Images (n.d)
How to deliver bad news.

29. Presentation
Bing Images (n.d)

30. Reports, plans, proposals
(Bing Images, n.d)

31. Conclusion
Effective and ethical business
communication relies on the ability to transmit
information and meaning through a variety of
resources. Those resources include
videoconferencing, blogs, podcast, text, emails,
instant messaging, wikis, tweets, presentations,
collaborations, business reports, plans and
additional opportunities for communication.
(Guffey & Loewy, 2011)

32. Another, As Always, Cameron Production
All Rights Reserved
Effective Business Communication
Kyle Cameron
ORG 536-1 Contemporary Business
Writing and Communication
Colorado State University - Global
Campus
Dr. Olszewski
September 26, 2013