In the past, it was sufficient to “do your job”; but today’s top professionals—and future leaders-- must be doing their jobs while ALSO working to make their organizations better. It is no longer sufficient to just work IN the process--leaders know they must be working ON the processes, too.

1. Fundamentals for Future Leaders
Milan, Italy
29 June-3 July, 2009 14-18 September, 2009
In the past, it was sufficient to “do your job”; but today’s top professionals—and future leaders--
must be doing their jobs while ALSO working to make their organizations better. It is no longer
sufficient to just work IN the process--leaders know they must be working ON the processes, too.
In this workshop, participants will learn how to:
 Identify areas for improvement
 Generate new ideas for better ways of working
 Engage people to implement changes that work
 Manage and communicate changes effectively.
The workshop format combines lectures (in English) with practical, hands-on exercises and a mini-
project. Participants will lead small teams and participate in lively discussions in our learning
laboratory environment. Simple, creative, and practical solutions are encouraged.
This intensive, week-long workshop is perfect for:
 Young professionals—technical and non-technical--who can incorporate these fundamentals
into their skill set from the beginning of their careers
 New supervisors and managers who want to enhance their skills in process and project
management
 Anyone who wants to increase their potential within their organization.
Our active, energizing workshops are designed for professionals who want to be leaders of
change, rather than fearful followers.
A few things that make Camponovo workshops different:
 Demonstrated mastery: Participants complete a real-world mini-project and present results
within the 5-day course.
 An international environment: Participants will increase their practical experience working
and presenting in English.
 Our commitment to success: After the workshop, participants are eligible for a follow-up
coaching /consulting session on applying these tools in their organization.*
*Provided by phone or on-site at the participant’s location
Align. Engage. Improve. Grow.
www.camponovoconsulting.com

2. Workshop Agenda
Day 1 Day 2 Day 3 Day 4 Day 5
Fundamentals Process Project Mini-Projects Presentations
Understanding Management
9:00 – 18:00 9:00 – 18:00 9:00 – 18:00 8:00 – 18:00 (flex) 9:00 – 16:00
Workshop Intro Process Mapping Project Definition Participants work Communication
& Chartering in teams on real Basics
Team Skills Process Diagnosis
world process /
Project Planning Prepare
Problem-Solving Basic Data problem at a
presentations
Tools Collection & Work Breakdown client location
Metrics Structure Mini-project
Brainstorming
presentations
Tools Improvement Managing
Ideas Change Wrap Up
Facilitation
Basics
What past participants have said…
“Good stuff! I’ll start using these tools right away.”
“I learned important ideas about managing the people issues in addition to the tools.”
“Good use of group work and exercises—it really keeps the energy up and helps maintain focus.”
“Great to have examples from so many different industries and organizations.”
“Best course yet—helped me gain an understanding of how tools fit and can be used in my job.”
“Great explanations of the topics and use of real-world examples”
“Great job with discussions—good exercises and examples. Very engaging speaker.”
To register for this workshop:
Please complete the Camponovo Consulting Workshop registration form and send with payment
OR register on-line at www.camponovoconsulting.com .
Fees: Standard Registration = 3850€. Early bird registration (before 8 May) = 3450€.
Fees include 5-day workshop, lunch and breaks, plus half-day coaching / consulting session.
Align. Engage. Improve. Grow.
www.camponovoconsulting.com

3. Workshop Leader
Susan Campion is the Founder and Managing Partner of Camponovo Consulting.
For nearly 20 years, she has been helping companies implement large-scale
strategic initiatives, improve their processes, engage and develop individuals and
teams at every level.
Susan has a wide range of consulting expertise to help businesses grow profits,
reduce costs, and improve cash utilization. She has worked with clients in many
industries, including pharmaceuticals, energy, manufacturing, health care, financial services, as well
as several non-profits and start-up companies. Prior to consulting, she held management roles in
manufacturing, supply chain, sales and marketing at 3M. She was also the deployment manager for
3M’s Six Sigma effort in Europe and was the creator / manager of an internal consulting group for
3M Italy.
Susan has lived and worked in Italy, France, Germany, Belgium, and the US, and travels extensively.
She speaks varying levels of Italian, French and German, in addition to English.
Teaching Experience
Susan began her work as an educator in graduate school and it is a passion she continues to pursue.
She is focused on finding innovative teaching methods and ensuring her students can successfully
apply what they learn. Her teaching makes her a more effective consultant, and her consulting work
makes her a more effective teacher.
In addition to leading the Camponovo workshops, some of her teaching experiences include:
 Adjunct Instructor at the Center for Business Excellence at the University of St. Thomas (US)
(2005-present)
 Designing and teaching a 4-week course in process improvement, project management, and
team skills (Italy)
 Teaching Lean Leader training for Health Care professionals (US)
 Teaching Six Sigma Green Belt and Black Belt courses (Europe)
 Teaching courses in project management, process improvement, communication and team
skills (US and Europe)
Education and Certifications
Susan completed her Master of Science degree in Industrial and Management Engineering at
Rensselaer Polytechnic Institute (Troy, NY) and obtained her Bachelor of Science degree in
Mathematics at the College of William and Mary (Williamsburg, VA), with a minor in German.
She is also a Six Sigma Master Black Belt.
Align. Engage. Improve. Grow.
www.camponovoconsulting.com

4. Workshop Location
ENTERPRISE HOTEL, Milan
Enterprise Hotel, a ****Deluxe property, is the boutique hotel that best represents Milan’s creative
and innovative spirit, with its ideal combination of inventive design and traditional efficiency.
Selected as “one of the best individual and stylish places to stay” by Business Traveller Magazine and
“one of the coolest new places to stay” by Condé-Nast Traveller, the Enterprise Hotel provides the
perfect setting for our course to inspire creative thinking and new ways of working.
ENTERPRISE HOTEL
Room Reservations
Corso Sempione, 91
A special Room Rate of 130 €/night is available to
20154 Milano
workshop participants. Please use the code
Tel. + 39 02 31818.1
“Camponovo” when making your reservation to obtain
Fax. + 39 02 31828811
this special rate.
info@enterprisehotel.com
www.enterprisehotel.com
Hotel Location
The hotel is easily accessible from both Milan airports (Malpensa = 35 km, Linate = 10 km) and easily
accessible from the Tangenziale / A4 freeways. Parking is also available through the hotel.
City trams stop in front of the hotel for direct routes to the Central Train Station and the city center.
Room reservations and travel arrangements to and from the course are the responsibility
of the course participants.
Hotel History
The Enterprise Hotel was an old factory that had become unworkable but was resurrected through
creativity, passion, and business smarts. The reinvention of the building from former factory to
elegant business hotel has also contributed to the re-vitalization of this zone of the city. Creativity,
passion, business smarts and reinvention are themes that also drive Camponovo Consulting. We
appreciate the vision of Sofia Gioia Vedani, the founder and managing director of the Enterprise
Hotel, and we support her work which brings benefit not only to her business, but to the
surrounding community.
Align. Engage. Improve. Grow.
www.camponovoconsulting.com