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Today I’m going to
be talking a bit
about
performance
marketing, a little
about innovation
and a lot about
delighting
customers @nilanp
Today I’m going to
be talking a bit
about
performance
marketing, a little
about innovation
and a lot about
delighting
customers @nilanp
Today I’m going to
be talking a bit
about
performance
marketing, a little
about innovation
and a lot about
delighting
customers @nilanp
Today I’m going to
be talking a bit
about
performance
marketing, a little
about innovation
and a lot about
delighting
customers @nilanp
Average price of CHF49 per guest per night
4,000,000 nights…
@nilanp
Vice President
Growth
HouseTrip.com
Average price of CHF49 per guest per night
We believe staying in a rental is a
better experience than staying in a
hotel
We’re making them as easy to book
as a hotel
3 years later…
Average price of CHF49 per guest per night
300,000 rentals
@nilanp | www.housetrip.com
Average price of CHF49 per guest per night
In over 19,000 locations
@nilanp | www.housetrip.com
Average price of CHF49 per guest per night
Over 7 million room nights
@nilanp | www.housetrip.com
Average price of CHF49 per guest per night
95% customer satisfaction
@nilanp | www.housetrip.com
Revenue!
@nilanp | www.housetrip.com
Performance
marketing
@nilanp | www.housetrip.com
Money in Money
out
Money out > Money in
@nilanp | www.housetrip.com
90%
10%
Spend the most,
win the most!
Spend the most
efficiently, win
the most!
1. Relevance!
2. Coverage!
3. Bidding!
!
Have the most
relevant ads
…the best
coverage
& the most
efficient bidding
engine
& the most
efficient bidding
engine
Spend the most
efficiently, win the
most… but is there
an alternative ?!
@nilanp | www.housetrip.com
Delight the most,
win the most!
!
Delight the most,
win the most!
!
Cost per
acquisition
Lifetime
Value
@nilanp | www.housetrip.com
CPA
LTV
@nilanp | www.housetrip.com
CPA
LTV
competition
competition
@nilanp | www.housetrip.com
CPA
repeat
growth
conversion
growth
LTV
@nilanp | www.housetrip.com
CPA
repeat
growth
conversion
growth
LTV
competition
competition
@nilanp | www.housetrip.com
CPA
repeat
growth
conversion
growth
LTV
competition
competition
WINNING!
!
@nilanp | www.housetrip.com
Net promoter
score growth
Conversion
growth
Repeat
growth
@nilanp | www.housetrip.com
Delight the most,
win the most!
!
How ?!
!
@nilanp | www.housetrip.com
95% of our guest
experience is in
the hands of our
hosts!
@nilanp | www.housetrip.com
Delight the most,
win the most!
!
Reward hosts
who care!
!
Reward hosts
who care!
!
Net promoter
score growth
Conversion
growth
Repeat
growth
@nilanp | www.housetrip.com
Delight the most,
win the most!
!
In summary…
@nilanp | www.housetrip.com
Spend the most
efficiently, win
the most!
1. Relevance!
2. Coverage!
3. Bidding!
!
@nilanp | www.housetrip.com
Delight the most,
win the most!
!
K^2 London Presentation - Marketer Point-of-View - Nilan Peiris

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K^2 London Presentation - Marketer Point-of-View - Nilan Peiris