User Responses to Social Bookmarking at MLibrary

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MTagger, a social bookmarking tool, launched in the winter of 2008. MTagger allows users to tag a webpage on the library site or anywhere, and catalog records, or digital images. The tool was intended to enhance findability across collections and to expose ?hidden? collections. After launch, the service did not meet our expectations for use, so we embarked on usability testing. This talk covers the questions we asked, why we asked them, and how we're responding.

Technology Education

User Responses to Social Bookmarking at MLibrary Ken Varnum [email_address] Web Systems Manager University of Michigan Library

What Is MTagger? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Why? ,[object Object],[object Object],[object Object],[object Object]

What MTagger Does ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Inherits from ,[object Object],[object Object],[object Object],[object Object],[object Object]

What Is Different? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

How MTagger Is Used ,[object Object],[object Object]

Usage ,[object Object],[object Object],[object Object],[object Object],[object Object]

Perceptions of MTagger ,[object Object],[object Object],[object Object],[object Object],[object Object]

Privacy ,[object Object],[object Object],[object Object],[object Object]

Usability Study ,[object Object],[object Object],[object Object]

Usability Recommendations ,[object Object],[object Object],[object Object],[object Object]

Lessons Learned ,[object Object],[object Object],[object Object],[object Object],[object Object]

When It’s not Enough to Say, “I Tag You” ,[object Object],[object Object],[object Object],[object Object],[object Object]

New Library Web Site ,[object Object],[object Object],[object Object],[object Object]

Bigger Picture ,[object Object],[object Object],[object Object]

Thank You ,[object Object],[object Object],[object Object],[object Object]

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