Are you a true listener? Many people think that listening skills come naturally, but most of the times we seem to be more engaged with our own thoughts. In order to truly understand the other person we need to listen what the other person is saying. For personal expertise click on: http://preview.liveyourmark.com/be-a-coach/ For more life tips visit: www.liveyourmark.com/blog

1. Tips for better communication II
How to
listen!

2. Tips for better communication:
a 4-part series
Series 1: Building empathy
Series 3: How to ask
Series 4: How to understand messages
Executive Coach International Pte Ltd – www.liveyourmark.com

3. Listening seems like a natural skill, nevertheless we tend
to be more engaged with our own thoughts than with what
another person is saying. For mindful listening, we have to
put our full focus and attention to the other person to truly
hear what she or he is communicating. Therefore…
Executive Coach International Pte Ltd – www.liveyourmark.com

4. Create a calm space
Put aside the things that
distract you,
e.g. your cell phone, laptop,
remote control, etc.
If you are not able to focus at
the moment, choose another
time for the conversation.
Executive Coach International Pte Ltd – www.liveyourmark.com

5. Focus on the other person
Listen with the willingness to
understand the perspective of the
other person.
Let the other person express their full
thoughts instead of interrupting or
completing his or her sentences.
Ask open questions to encourage the
dialogue.
Executive Coach International Pte Ltd – www.liveyourmark.com

6. Listen to everything
Listen to more than just the content;
hear the clues behind the words.
That also includes:
- the tone of the voice,
- emotional content,
- energy behind words,
- and body language.
Executive Coach International Pte Ltd – www.liveyourmark.com

7. Listen with your whole body
Listen with your:
- ears,
- eyes,
- and heart.
Have an inner body awareness.
Have a sense of your own
arising feelings, thoughts, and
body sensations as they may
affect your way of thinking.
Executive Coach International Pte Ltd – www.liveyourmark.com

8. Acknowledge what has been said
Before responding take a
mindful breath. Pausing will
be beneficial.
Do not comment, judge or
make quick conclusions.
Paraphrase what the other
person has said.
Be patient.
Executive Coach International Pte Ltd – www.liveyourmark.com

9. As we are most of the time focused to wait for someone to finish talking
so we can add our own opinion, we might miss the core messages of
what has been said.
Mindful listening brings openness to the other’s perspective and
increases awareness of our own arising judgments.
Executive Coach International Pte Ltd – www.liveyourmark.com

10. The aim of mindful listening is to give the speaker your full attention
without interrupting or interfering in the other’s points. It is important to
involve all of your senses and concentrate on the communicated
messages and gestures to get the whole picture.
Executive Coach International Pte Ltd – www.liveyourmark.com

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For personal expertise click on
http://preview.liveyourmark.com/be-a-
coach/
For more life tips visit
www.liveyourmark.com/blog