Michael Sandys provides a reference for Katherine Bentley for a job application. He worked with Katherine at Enterprise Rent A Car for 6 months until he was promoted. Katherine was on a business management trainee program and was a fantastic employee who motivated others, worked hard, and provided excellent customer service. She consistently met or exceeded expectations in her role and scored above average on her monthly performance reviews. Sandys highly recommends Katherine and says any company would be lucky to have such a dedicated, caring, and reliable individual.

1. Email:E507QY@erac.com<mailto:E507QY@erac.com>
enterprise.co.uk
________________________________
From: Sandys,Michael D
Sent:21 May 2015 10:02
To: Bentley,Katherine L
Subject:REFERENCEFOR YOU
Name ofApplicant: Katherine Bentley
Name of Referee: Michael De Clemente Sandys
JobTitle and Organisationof Referee:RemarketingManager – Enterprise RentA Car
Date: 21/05/2015
How long have you known the applicant and inwhat capacity?
Katherine BentleystartedatEnterprise RentA Carin September2014 at the KingstonBranch,where
I was the manageruntil March 2015 until I waspromoted.
Please give a briefdescriptionof the positionheldby the applicant:
Katherine wasona businessmanagementtraineeprograminternshipwithEnterpriseRentA Car -
where she wouldbegintolearnandacquire the fundamental skillsandknowledgetorunher own
teamand manage a branch at Enterprise.
Can you comment on the applicant’ssuitabilityfor the post, in terms of character and experience?
Katherine wasafantasticemployee,whomotivatedothersandworkedveryhardforherteamand
herbranch, she was alwayspunctual,pickeduptasksveryquickly,andwasable toclearlyexplain
and trainnewemployeescomingintothe business.She wasbyfastmy bestemployeewhenitcame
to customers,especiallyfamilieswithchildrenandwouldprovide excellentcustomerservice which
Enterprise pridesitself on.Katherinewasinfluential inourincrease of anESQIabove 85% whichwas
5% above corporate average,.
I couldtrust Katherine asmuchas my assistantmanager,andwe bothhad veryhighexpectations,
Katherine alwayssupersededthese expectations,andwoulddrive andmotivateherothercolleagues
to do the same.
Katherine continuedtoscore above average everymonthonherPDM(personal development
meetings),andcontinuedtoachieve hergoalsonamonthby monthbasis,herexperience working
underpressure andwithothersiswhatshouldsetherapart from anyone else,she alwaysmaintains
a professional approachwhilstdeliveringanhonestandfriendlyapproachtocustomersandfellow

2. co workers.She hasa fantasticattitude towardworkandworkingwithothersandputtingothers
before herself.
Were there any aspects of the applicant’swork that was unsatisfactory? If so, please give details
I can honestlysaythere wasnota single areaof herwork thatwas unsatisfactory.
Has the applicant everbeensubject to any disciplinaryor similar procedures,and ifso, what was
the outcome?
N/A
Please give any other additional comments on the applicant below:
I can formallysaythat I wouldwelcomeKatherine backintomybusinessatanystage,she wasa
fantasticemployee,andIsawgreat thingsforherin the future.Anycompany,manageror team
wouldbe lucky to have such a motivated,dedicated,caring,trustworthyandreliable individual
workingintheirbusiness
Kindregards
Michael De Clemente Sandys
RemarketingAccountManager
Enterprise RentA Car
Enterprise House
5 Phoneix Park
Hounslow
TW5 9NB
TEL: 07967 506 705
FAX:08723 522 677
EMAIL: Michael.Sandys@ehi.com<mailto:Michael.Sandys@ehi.com>
www.enterprise.co.uk<http://www.enterprise.co.uk/>
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