2. Case
Show relevant information to the user just in time, just in case.
”If we know something about a record, let’s tell it”.
Incident information
Hints on using a given ressource (e.g. Westlaw)
Mobile access options (mobile vouchers)
….
9. Custom PHP script
WordPress RSS
=>
JSON(P)
Task:
Reorder the elements
Join post accoding to
custom fields
WordPress
Blog posts
Custom fields:
url
system number
pci prefix (TN_)
Category
Tags
RSS JSON(P)
10. Caching etc. to improve
(if needed)
http://blog.aub.aau.dk/operation/
tag/safari-tech-books/?cat=138
11. Future
Personalised hiding of e.g. announcements
”Any incidents that I have not seen?”
Handling of dedup records.
New display options
Based on category
Severity in custom field
….
12. Future
Formalised / standard way to enrich records with information
Shared ”knowledge base” (WordPress) for e.g.
Primo Central related ”issues”.
The power of the community.
13. Word
Press
Custom PHP script
Parse Icinga2 JSON for
current incidents.
Maintain state database
Create blog post based on
template
Icinga2
Monitoring state of
Primo, remote access
configuration etc.
JSON XML-RPC