Karima Sweeney has over 15 years of experience in benefits administration and coordination. She has held positions at several universities and organizations, including Columbia University, Oglivy & Mather, and Fedcap Rehabilitation Services Inc. Her responsibilities have included responding to inquiries about retirement, health, and other benefits; conducting orientations; resolving issues with vendors; and ensuring compliance. She has experience reconciling financial reports and resolving discrepancies. Sweeney aims to provide excellent customer service to employees regarding their benefit plan options and issues.

1. Karima Sweeney
5421 Coburg Ave, Charlotte, NC 28215
Phone: 770-896-0926
E-mail: karima_sweeney@yahoo.com
Website:
Education
Hostos Lincoln Academy of Science - Diploma (06/1998)
University of Phoenix – Present
Experience
Retirement Coordinator- HR Benefits (08/2015 –12/2015)
Columbia University (New York, NY)
 Responds to all correspondence,phone inquiries, and e-mail requests in a timely fashion
 Familiar and comfortable handling confidential information and maintaining confidentiality
of employee and family personal information
 Creates pension calculations and historical spreadsheets ofretirement contributions
 Investigates and resolves routine payroll processing errors
 Monitors and resolves returned mail and address changes ensuring compliance with audit
requirements;• Provides administrative support as needed to managers of Retirement
Department
 Reviews several payroll reports to ensure the employees are in the proper retirement benefit
programs• Distributes and follows through on requested information to schools,departments,
and individual employees
 Providing direct customer service to faculty and staff on retirement plan benefits
 Reconciled discrepancies from various retirement reports.
 Monitors compliance limits in People Soft to ensure accurate retirement contributions
Benefits Specialist (01/2015 –06/2015)
Oglivy & Mather (New York, NY)
 Support the coordination, implementation and administration of the firm’s employee benefit
programs
 Conducting new hire benefit orientation.
 Interfacing with vendors to resolve any issues.
 Overseeing gym programs including reimbursements, enrollments, terminations and invoice
payments.

2.  Serving as the primary point of contact for employee benefit inquiries via phone and email.
 Advising employees on benefits and any relates issues.
Benefits Specialist (12/2013 –06/2014)
Fedcap Rehabilitation Services Inc, non-Profit Organization (New York, NY)
 Liaison between the insurance carrier(s) and employees with the programs regarding claims,
eligibility, and others to ensure employees are receiving the elected coverage they enrolled in.
 Reviews, reconciles, and prepares monthly insurance bills for payment and ensures bills are
paid accurately and timely.
 Administers COBRA, run COBRA eligibility report through HRIS portal and submits report
to COBRA administrator.
 Monitors the administrators of the Leave Management and Short Term Disability program.
Ensures accurate and on-time processing of disability claims.
 Manages timely preparation of annual OSHA compliance reporting and communications
 Processes,researches,complete and submit Qualified Medical Support Orders (QMCSO) on
a timely basis,notify employees upon receipt, enroll eligible employees and dependents in the
company’s program.
 Assisted in RFP’s Negotiations between our vendors and our organization’s Financial needs
that’s in the best interest of our employees.
Benefits Specialist (July 2011 – May 2013)
Fulton Board of Education (Atlanta, GA)
 Reconciliation of monthly bills to State Health Benefit Plan for our member Health insurance
premiums.
 Processed claims for Death benefits: FMLA, COBRA, FSA, HAS, Dental, Life Insurance,
Vision and all other benefits available to our members.
 Coordinates meetings and trainings for Open Enrollment
 Processed payouts and Counseled employees on the retirement options regarding our pension
plans.
 Educate employees on benefit plan policies, procedures,rules and regulations.
 Reconciled discrepancies stemming from incorrect payroll deductions and or payroll for both
current and former employees.
Benefits Specialist (September 2006 – July 2011)
Georgia Dept. Of Community Health (Atlanta, GA)
 Educate different payroll/agency locations and their employees: contract groups and various
locations on the State Health Benefit Plans new policy and procedures.
 Acted as point of contact and trouble shooterfor all of our employees, their dependents ,
agency/payroll locations and our internal & external members with our vendors.
 Reconciled discrepancies resulting from error of agency/payrolllocations processing of their
monthly billing statement for their health benefit plans.
 Counseled agencies/payrolllocations on a variety of health benefit plan provisions; options;
and coverage’s.Assisted themand their employees with questions and or problems in
enrollment; eligibility issues; benefit options; premium payments and open enrollment.
 Administered health coverage to over 600,000 Georgia State employees and their family
dependents.

3.  Ensured both our members’, agencies/payroll locations, vendors,and other internal/external
customers were in compliance with State rules and regulations.
Benefit Administrator (September 2005 – June 2006)
ACS (Little Falls, NJ)
 Administered Health and Welfare Plans, 401(k) plans, Pension Plans for Fortune 500
Companies and their employees.
 Counseled employees on their options for investing into their 401(K0; and alternate ways for
withdrawal of funds from their plan.
 Identified members eligible for payouts oftheir plan account balances due to retirement or
permanent separation form employment; update such status changes to plans recordkeeping
system.
 Assisted in the decision making process or administered processing, and interacting with
more confrontational claimants/interested parties in order to assure appropriate benefit plan.
Skills
 Worked with SAP; PeopleSoft, EBIS/EPIS; ADP (EV5); HRIS; ADP Time and Management
systems; Oracle, and Kronos. Proficient with all of Microsoft Office Suite and Other web based
programs.