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SOCIAL MEDIA 101
©Red Shoes PR, Inc.
OUTLINE

      What is Social Media?
1. 

      Why You Should Care
2. 

      Forms of Social Media
3. 

           Video, Photo & File Sharing
       

           Blogs
       

           Micro blogs
       

           Social Networking
       

           Social Bookmarking
       



      Managing & Using Social Media
4. 

                                         2
OUTLINE

      What is Social Media?
1. 

      Why You Should Care
2. 

      Forms of Social Media
3. 

           Video, Photo & File Sharing
       

           Blogs
       

           Micro blogs
       

           Social Networking
       

           Social Bookmarking
       



      Managing & Using Social Media
4. 
                                         3
WHAT IS SOCIAL MEDIA?

     Internet-based tools used for sharing and discussing
 
     information among people

     Activities that integrate technology, social interaction,
 
     and the construction of words, pictures, videos and
     audio.

     Information depends on the varied perspectives and
 
     quot;buildingquot; of shared meaning among communities
                                                   Wikipedia




                                                                 4
SOCIAL MEDIA IN PLAIN ENGLISH




                                             5

http://www.youtube.com/watch?v=MpIOClX1jPE
SOCIAL MEDIA = NETWORKING

Think of Social Media as a typical networking
   happy hour event…
  Everyone is looking to network and meet others

  Everyone has something to sell but you can’t be
   pushy
  Listen to what others have to say

  Ask them about themselves and their business

  Inform them about what you do and what you
   offer
  Tell others about them
                                                     6
SOCIAL MEDIA:
             BUILDING RELATIONSHIPS
  Ability to start and/or continue the conversation
   online before or after an event
  Learn more about the person

  Stay   in touch easier and more personally
  Real-time   status updates




                                                       7
WEB 1.0
INFORMATION GATHERING




                        8
WEB 2.0
INTERACTIVE




              9
OUTLINE

      What is Social Media?
1. 

      Why You Should Care
2. 

      Forms of Social Media
3. 

           Video, Photo & File Sharing
       

           Blogs
       

           Micro blogs
       

           Social Networking
       

           Social Bookmarking
       



      Managing & Using Social Media
4. 

                                         10
WHY YOU SHOULD CARE

      Shift in power from large companies to
1. 
      individuals
      Social media is not just online
2. 

      Transparency
3. 

      Many forms
4. 

      Decentralized and real-time
5. 




                                               11
SEO

  Keyword   research lays foundation
  According to Hubspot.com, the best keywords are
  relevant to your business, searched often and
  non-competitive
  Done correctly, research will involve an
  investment of time and money
  Once keywords are identified, they should be
  seeded in blog posts, tags, releases, page titles,
  site copy (one every 150 words)
  Keyword research is continuous as competition
                                                       12
  and available space continues to shift
CASE STUDY 1
                 99DESIGNS.COM
  99Designs.com

  Site
      matching freelance designers with those
  seeking affordable, fast work
  Allowscompanies/individuals to post projects and
  designers submit design work.
  Cuts   out the middle-man
  Users
       can rate and comment on designs to help
  companies/individuals make a decision
  Components:  creative brief, name fee, solicit
  designs, pick from offered creative                 13
CASE STUDY 2
           PEPSI CO. & FRIENDFEED
  Pepsi  is rolling out a new brand identity
  To introduce the new brand they sent a package
   to 25 influential bloggers
  Set up a Pepsi Cooler FriendFeed room where
   Pepsi reps held and monitored discussions
   around the new look
  Pro: Pepsi understood the power of social media

  Con: they monitored comments, defeating the
   purpose of social media

                                                     14
CASE STUDY 3
                   MO MARKETING
  SHIFTCommunications promoted Canadian
  Club Whiskey’s new campaign virally
       Blog -
   
       http://www.pr-squared.com/2008/10/
       mo_marketing.html
       Microsite - http://www.movember.com/
   
       Facebook app - http://apps.facebook.com/ccmovember/
   
  “CreatingFacebook applications is not the type of
  service you’d normally expect from a PR agency.
  Yet as our industry evolves, small-scale
  application development projects like this one
  may become one of a host of advanced services
  that we’d never expected to tackle,” Todd Defren           15
OUTLINE

      What is Social Media?
1. 

      Why You Should Care
2. 

      Forms of Social Media
3. 
           Video, Photo & File Sharing
       

           Blogs
       

           Micro blogs
       

           Social Networking
       

           Social Bookmarking
       



      Managing & Using Social Media
4. 

                                         16
FORMS OF SOCIAL MEDIA

  Video Sharing
  Photo Sharing

  File Sharing

  Blogs

  Micro Blogs

  Social Networking

  Social Bookmarking




                                   17
VIDEO, PHOTO & FILE SHARING

  Web sites that allow videos, photos & files to be
  posted and shared
  Typically   free
  User-Generated

  Terms: viral video, tags, comments, internet
  celebrities




                                                       18
VIRAL VIDEO EXAMPLE




                                             19

http://www.youtube.com/watch?v=qg1ckCkm8YI
PHOTO SHARING EXAMPLE




                        20
FILE SHARING EXAMPLE




                       21
BLOGS

   Web site
 

  Platforms: Blogger.com, Blogspot.com, Wordpress.org

  Maintained by an individual or an organization

  Share content (written, images, video, etc.) in reverse-
   chronological order through “posts”
   Types: social, corporate, genre (fashion, political,
 
   travel, etc.)
  Informally written typically using acronyms

   Typically allow comments
 

  Terms: blogosphere, internet celebrities, blogger
   relations
                                                              22
BLOG EXAMPLES




                23
BLOG EXAMPLES




                24
INTERNET CELEBRITY:
     MARIO ARMANDO LAVANDEIRA, JR.




•  Salary = over $800,000/yr         25
•  Stands for Blogger rights
DOS & DON'TS OF BLOGGING

             Do                      Don’t

  Follow   other blogs     Write long posts
   daily                    Block comments
  Post comments on
                            Push your blog/
   other blogs
                             company on other
  Include an RSS feed
                             blogs
  Include photos &
                            Plagiarize
   video
                            Ignore comments on
  Update 2-3 times/
                             your blog
   week
  Promote other blogs                            26
MICRO BLOGS

  Mini   Blog maintained my multiple authors
  Updates:    140 characters or less
  Usedfor file and information sharing and
  gathering
  Topics:   political, social, professional
  Platforms:
           Twitter.com, Yammer.com,
  Pownce.com



                                                27
MICRO BLOG EXAMPLES




                      28
MICRO BLOG EXAMPLES




                      29
SOCIAL NETWORKING SITES

  Onlinecommunities of like-minded people
  Purpose

       Social: stay in touch, build relationships
   

       Professional: network, build clientele, find jobs, post
   
       jobs
  Components: photos, profile, status, messaging,
  events, groups, network webs
  Platforms:
            Facebook.com, Myspace.com,
  Linkedin.com

                                                                 30
FACEBOOK EXAMPLE




                   31
LINKEDIN EXAMPLE




                   32
SOCIAL BOOKMARKING SITES

  Web   site
  Used to store, organize, search and manage
   bookmarks
  Can be shared publicly or privately

  Store using tags instead of traditional folders

  Sites can be ranked based on how many times a
   site has been bookmarked by users
  Keywords: tags, tagging

  Platforms: del.icio.us, digg, reddit


                                                     33
STUMBLEUPON EXAMPLE




                      34
REDDIT EXAMPLE




                 35
OUTLINE

      What is Social Media?
1. 

      Why You Should Care
2. 

      Forms of Social Media
3. 

           Video, Photo & File Sharing
       

           Blogs
       

           Micro blogs
       

           Social Networking
       

           Social Bookmarking
       



      Managing & Using Social Media
4. 

                                         36
ELEMENTS OF SOCIAL MEDIA

      Equal Elements




                       Monitor
                       Participate
                       Publish




                                     37
STEP 1: MONITOR

  Set   up an RSS feed
       RSS: Really Simple Syndication
   
       Google Reader
   




                                        38
GOOGLE READER SET-UP

  www.google.com/reader

  Log-in   to Google email or create new one
  Begin   subscribing to blogs




                                                39
STEP 1: MONITOR CONT…

  Sitesto monitor when beginning to formulate
  strategy
        Twitter
    
        Facebook
    
        LinkedIn
    
        FriendFeed
    
        Stumbleupon
    
        del.icio.us
    
        Reddit
    
        Digg
    
        Flickr
    
        Blogs (Technorati)
    
        Many more…                               40
    
STEP 2: PARTICIPATE

  Determine         strategy
                 Video, Photo & File Sharing
             

                 Blogs
             

                 Micro blogs
             

                 Social Networking
             

                 Social Bookmarking
             


  Begin
       setting up accounts on selected social
  media sites
       Determine username
   
            Ex: JessDennis, RedShoesPR, LisaRedShoesPR
        

       Check availability of your username:
   
       www.usernamecheck.com
                                                         41
WWW.USERNAMECHECK.COM




                        42
STEP 3: PUBLISH

  Share   content through social media
       Start your blog
   
       Set up microblog accounts
   
       Create a facebook page
   
       Set up a flickr account
   
       Tag important sites on digg and del.icio.us
   




                                                     43
BLOGGING


  Use   a platform such as Typepad.com
  Donot use Blogger.com, Blogspot.com,
  wordpress.org
  Blog 2-3 times/week
  Blog Search Engines: Technorati or Google Blog
   Search
  Be an active blogger, post comments to other
   blogs

                                                    44
BEST PRACTICES

  Usernamesshould be personal and could include
  company name
  Use   a photo of yourself for profiles, not a logo
  Following   people
  Share   information
  Rule
      of thumb: do not update more than every
  15min on twitter


                                                        45
SOURCES

http://en.wikipedia.org/wiki/Social_media   http://www.movember.com/
http://www.youtube.com/watch?               http://apps.facebook.com/ccmovember/
   v=MpIOClX1jPE                            http://www.yammer.com/
http://www.hubspot.com/                     http://www.stumbleupon.com/
http://www.twitter.com/                     http://delicious.com/
http://www.pownce.com/                      http://www.slideshare.net/
http://www.facebook.com/                    http://en.wikipedia.org/wiki/File_sharing
http://digg.com/                            http://en.wikipedia.org/wiki/
http://technorati.com/                         Photo_sharing
http://www.youtube.com/                     http://en.wikipedia.org/wiki/
                                               Video_sharing
http://www.linkedin.com/
                                            http://en.wikipedia.org/wiki/Will_it_blend
http://flickr.com/
                                            http://www.youtube.com/watch?
http://99designs.com/
                                               v=qg1ckCkm8YI
http://friendfeed.com/
                                            http://www.blendtec.com/
http://friendfeed.com/search?q=pepsi
   +coolerhttp://www.pr-squared.com/
   2008/10/mo_marketing.html
                                                                                         46
SOURCES

http://flickr.com/search/?q=red+shoes+pr
https://www.blogger.com/start
http://wordpress.org/
http://en.wikipedia.org/wiki/Blogs
http://www.chrisbrogan.com/
http://www.marketingovercoffee.com/
http://perezhilton.com/
http://www.yammer.com/
http://www.myspace.com/
http://reddit.com/
http://www.google.com/reader/
http://www.usernamecheck.com
http://www.tinyurl.com/
http://www.youtube.com/watch?
   v=MpIOClX1jPE
http://www.youtube.com/watch?
   v=qg1ckCkm8YI
                                            47

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Red Shoes Social Media E Book

  • 1. SOCIAL MEDIA 101 ©Red Shoes PR, Inc.
  • 2. OUTLINE What is Social Media? 1.  Why You Should Care 2.  Forms of Social Media 3.  Video, Photo & File Sharing   Blogs   Micro blogs   Social Networking   Social Bookmarking   Managing & Using Social Media 4.  2
  • 3. OUTLINE What is Social Media? 1.  Why You Should Care 2.  Forms of Social Media 3.  Video, Photo & File Sharing   Blogs   Micro blogs   Social Networking   Social Bookmarking   Managing & Using Social Media 4.  3
  • 4. WHAT IS SOCIAL MEDIA? Internet-based tools used for sharing and discussing   information among people Activities that integrate technology, social interaction,   and the construction of words, pictures, videos and audio. Information depends on the varied perspectives and   quot;buildingquot; of shared meaning among communities Wikipedia 4
  • 5. SOCIAL MEDIA IN PLAIN ENGLISH 5 http://www.youtube.com/watch?v=MpIOClX1jPE
  • 6. SOCIAL MEDIA = NETWORKING Think of Social Media as a typical networking happy hour event…   Everyone is looking to network and meet others   Everyone has something to sell but you can’t be pushy   Listen to what others have to say   Ask them about themselves and their business   Inform them about what you do and what you offer   Tell others about them 6
  • 7. SOCIAL MEDIA: BUILDING RELATIONSHIPS   Ability to start and/or continue the conversation online before or after an event   Learn more about the person   Stay in touch easier and more personally   Real-time status updates 7
  • 10. OUTLINE What is Social Media? 1.  Why You Should Care 2.  Forms of Social Media 3.  Video, Photo & File Sharing   Blogs   Micro blogs   Social Networking   Social Bookmarking   Managing & Using Social Media 4.  10
  • 11. WHY YOU SHOULD CARE Shift in power from large companies to 1.  individuals Social media is not just online 2.  Transparency 3.  Many forms 4.  Decentralized and real-time 5.  11
  • 12. SEO   Keyword research lays foundation   According to Hubspot.com, the best keywords are relevant to your business, searched often and non-competitive   Done correctly, research will involve an investment of time and money   Once keywords are identified, they should be seeded in blog posts, tags, releases, page titles, site copy (one every 150 words)   Keyword research is continuous as competition 12 and available space continues to shift
  • 13. CASE STUDY 1 99DESIGNS.COM   99Designs.com   Site matching freelance designers with those seeking affordable, fast work   Allowscompanies/individuals to post projects and designers submit design work.   Cuts out the middle-man   Users can rate and comment on designs to help companies/individuals make a decision   Components: creative brief, name fee, solicit designs, pick from offered creative 13
  • 14. CASE STUDY 2 PEPSI CO. & FRIENDFEED   Pepsi is rolling out a new brand identity   To introduce the new brand they sent a package to 25 influential bloggers   Set up a Pepsi Cooler FriendFeed room where Pepsi reps held and monitored discussions around the new look   Pro: Pepsi understood the power of social media   Con: they monitored comments, defeating the purpose of social media 14
  • 15. CASE STUDY 3 MO MARKETING   SHIFTCommunications promoted Canadian Club Whiskey’s new campaign virally Blog -   http://www.pr-squared.com/2008/10/ mo_marketing.html Microsite - http://www.movember.com/   Facebook app - http://apps.facebook.com/ccmovember/     “CreatingFacebook applications is not the type of service you’d normally expect from a PR agency. Yet as our industry evolves, small-scale application development projects like this one may become one of a host of advanced services that we’d never expected to tackle,” Todd Defren 15
  • 16. OUTLINE What is Social Media? 1.  Why You Should Care 2.  Forms of Social Media 3.  Video, Photo & File Sharing   Blogs   Micro blogs   Social Networking   Social Bookmarking   Managing & Using Social Media 4.  16
  • 17. FORMS OF SOCIAL MEDIA   Video Sharing   Photo Sharing   File Sharing   Blogs   Micro Blogs   Social Networking   Social Bookmarking 17
  • 18. VIDEO, PHOTO & FILE SHARING   Web sites that allow videos, photos & files to be posted and shared   Typically free   User-Generated   Terms: viral video, tags, comments, internet celebrities 18
  • 19. VIRAL VIDEO EXAMPLE 19 http://www.youtube.com/watch?v=qg1ckCkm8YI
  • 22. BLOGS Web site     Platforms: Blogger.com, Blogspot.com, Wordpress.org   Maintained by an individual or an organization   Share content (written, images, video, etc.) in reverse- chronological order through “posts” Types: social, corporate, genre (fashion, political,   travel, etc.)   Informally written typically using acronyms Typically allow comments     Terms: blogosphere, internet celebrities, blogger relations 22
  • 25. INTERNET CELEBRITY: MARIO ARMANDO LAVANDEIRA, JR. •  Salary = over $800,000/yr 25 •  Stands for Blogger rights
  • 26. DOS & DON'TS OF BLOGGING Do Don’t   Follow other blogs   Write long posts daily   Block comments   Post comments on   Push your blog/ other blogs company on other   Include an RSS feed blogs   Include photos &   Plagiarize video   Ignore comments on   Update 2-3 times/ your blog week   Promote other blogs 26
  • 27. MICRO BLOGS   Mini Blog maintained my multiple authors   Updates: 140 characters or less   Usedfor file and information sharing and gathering   Topics: political, social, professional   Platforms: Twitter.com, Yammer.com, Pownce.com 27
  • 30. SOCIAL NETWORKING SITES   Onlinecommunities of like-minded people   Purpose Social: stay in touch, build relationships   Professional: network, build clientele, find jobs, post   jobs   Components: photos, profile, status, messaging, events, groups, network webs   Platforms: Facebook.com, Myspace.com, Linkedin.com 30
  • 33. SOCIAL BOOKMARKING SITES   Web site   Used to store, organize, search and manage bookmarks   Can be shared publicly or privately   Store using tags instead of traditional folders   Sites can be ranked based on how many times a site has been bookmarked by users   Keywords: tags, tagging   Platforms: del.icio.us, digg, reddit 33
  • 36. OUTLINE What is Social Media? 1.  Why You Should Care 2.  Forms of Social Media 3.  Video, Photo & File Sharing   Blogs   Micro blogs   Social Networking   Social Bookmarking   Managing & Using Social Media 4.  36
  • 37. ELEMENTS OF SOCIAL MEDIA Equal Elements Monitor Participate Publish 37
  • 38. STEP 1: MONITOR   Set up an RSS feed RSS: Really Simple Syndication   Google Reader   38
  • 39. GOOGLE READER SET-UP   www.google.com/reader   Log-in to Google email or create new one   Begin subscribing to blogs 39
  • 40. STEP 1: MONITOR CONT…   Sitesto monitor when beginning to formulate strategy Twitter   Facebook   LinkedIn   FriendFeed   Stumbleupon   del.icio.us   Reddit   Digg   Flickr   Blogs (Technorati)   Many more… 40  
  • 41. STEP 2: PARTICIPATE   Determine strategy Video, Photo & File Sharing   Blogs   Micro blogs   Social Networking   Social Bookmarking     Begin setting up accounts on selected social media sites Determine username   Ex: JessDennis, RedShoesPR, LisaRedShoesPR   Check availability of your username:   www.usernamecheck.com 41
  • 43. STEP 3: PUBLISH   Share content through social media Start your blog   Set up microblog accounts   Create a facebook page   Set up a flickr account   Tag important sites on digg and del.icio.us   43
  • 44. BLOGGING   Use a platform such as Typepad.com   Donot use Blogger.com, Blogspot.com, wordpress.org   Blog 2-3 times/week   Blog Search Engines: Technorati or Google Blog Search   Be an active blogger, post comments to other blogs 44
  • 45. BEST PRACTICES   Usernamesshould be personal and could include company name   Use a photo of yourself for profiles, not a logo   Following people   Share information   Rule of thumb: do not update more than every 15min on twitter 45
  • 46. SOURCES http://en.wikipedia.org/wiki/Social_media http://www.movember.com/ http://www.youtube.com/watch? http://apps.facebook.com/ccmovember/ v=MpIOClX1jPE http://www.yammer.com/ http://www.hubspot.com/ http://www.stumbleupon.com/ http://www.twitter.com/ http://delicious.com/ http://www.pownce.com/ http://www.slideshare.net/ http://www.facebook.com/ http://en.wikipedia.org/wiki/File_sharing http://digg.com/ http://en.wikipedia.org/wiki/ http://technorati.com/ Photo_sharing http://www.youtube.com/ http://en.wikipedia.org/wiki/ Video_sharing http://www.linkedin.com/ http://en.wikipedia.org/wiki/Will_it_blend http://flickr.com/ http://www.youtube.com/watch? http://99designs.com/ v=qg1ckCkm8YI http://friendfeed.com/ http://www.blendtec.com/ http://friendfeed.com/search?q=pepsi +coolerhttp://www.pr-squared.com/ 2008/10/mo_marketing.html 46