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Results
January-December / 2010
Disclaimer
  This document contains statements that constitute forward looking statements about Telefónica Group (going forward, “the
  Company” or Telefónica) including financial projections and estimates and their underlying assumptions, statements regarding
  plans, objectives and expectations which refer to the intent, belief or current prospects of the customer base, estimates
  regarding, among others, future growth in the different business lines and the global business, market share, financial results
  and other aspects of the activity and situation relating to the Company
                                                                  Company.

  The forward-looking statements in this document can be identified, in some instances, by the use of words such as "expects",
  "anticipates", "intends", "believes", and similar language or the negative thereof or by forward-looking nature of discussions of
  strategy, plans or intentions.

  Such forward-looking statements, by their nature, are not guarantees of future performance and involve risks and
  uncertainties, and other important factors that could cause actual developments or results to differ from those expressed in
  our forward looking statements. These risks and uncertainties include those discussed or identified in fuller disclosure
  documents filed by Telefónica with the relevant Securities Markets Regulators, and in particular, with the Spanish Market
  Regulator.
  Regulator

  Analysts and investors, and any other person or entity that may need to take decisions, or prepare or release opinions about
  the securities issued by the Company, are cautioned not to place undue reliance on those forward looking statements, which
  speak only as of the date of this presentation. Except as required by applicable law, Telefónica undertakes no obligation to
  release publicly the results of any revisions to these forward looking statements which may be made to reflect events and
  circumstances after the date of this presentation, including, without limitation, changes in Telefónica’s business or acquisition
  strategy or to reflect the occurrence of unanticipated events.

  Neither this presentation nor any of the information contained herein constitutes an offer of purchase, sale or exchange, nor a
  request for an offer of purchase sale or exchange of securities or any advice or recommendation with respect to such
                           purchase,                       securities,
  securities.

  Finally, this document may contain summarized information or information that has not been audited. In this sense, this
  information is subject to, and must be read in conjunction with, all other publicly available information, including if it is
  necessary,
  necessary any fuller disclosure document published by Telefónica
                                                        Telefónica.


Telefónica, S.A
                                                                                                                                      1
Investor Relations
GROUP FINANCIALS

2010 reinforces our track record as a highly predictable &
reliable company
                          Strong top line growth backed by our high-class diversification:
                          •   Latin America now 43% of Group sales
                                                           p
                          •   Mobile data revenue up 19% (y-o-y organic); non-P2P SMS up 32% y-o-y organic
   Solid set of results
                          Fast customer expansion, consolidating the basis for future growth (+7.2% y-o-y organic)
                          Accelerating
                          A l ti g restructuring efforts t f th enhance efficiency
                                       t t i g ff t to further h         ffi i




              +
                          Benchmark profitability and cash generation



                          Acquisition of 50% of Brasilcel
      Completed key
         strategic        Spectrum investment in Germany, Mexico & Brazil to secure future growth
       transactions
               i


              +
                          Increased stake in China Unicom (2011)




                          Meeting guidance for 8 years in a row
    Delivering on our
                          Robust financial position: leverage ratio within target range
     commitments
                          €1.40
                          €1 40 DPS in 2010; 2011 dividend proposal of €1 60 (+14 3% y o y)
                                                                       €1.60 (+14.3% y-o-y)


Telefónica, S.A
                                                                                                                     2
Investor Relations
GROUP FINANCIALS

Crystallizing the value of our diversification
                                                 Jan-Dec    Chg                                        Organic chg
   € in millions                                  2010   2010/2009                                     2010/2009

 Revenues                                        60,737                   +7.1%                            +2.4%                                                  G oup Co t but o
                                                                                                                                                                  Group Contribution by regions
                                                                                                                                                                                         eg o s
                                                                                                                                                                                         OIBDA                  OpCF
 Operating Income                                                                                                                                  FY 10                 Rev            Ex-VIVO capital gain Ex-spectrum and VIVO
                                                                                                                                                                                                                  capital gain


 before D&A       25,777                                                 +14.0%                            +0.8%
 (
 (OIBDA))                                                                                                                                       T. España              31%                 39%                   47%

 OIBDA Margin                                    42.4%                                                    -0.6 p.p.                             T. Latam               43%                 45%                   41%
                                                                        +2.6 p.p.

 Operating Income
  p      g                                                                                                                                      T. Europe              25%                 18%                   17%
                  16,474
                  16 474                                                 +20.7%
                                                                         +20 7%                            +4.5%
                                                                                                           +4 5%
 (OI)

 Net income                                     10,167                   +30.8%
                                                                                                                                                                68%                       64%                          58%
                                                                                                                                                            (+4 p.p. y-o-y)          (+6 p.p. y-o-y) (+7 p.p. y-o-y)
 OpCF                                                                                                       -1.7%
                                                14,933                     -2.7%
 (OIBDA-CapEx)

         Positive impact in OIBDA from the revaluation1 of our stake in Vivo partially offset by non-recurrent restructuring costs
         Positive effect of forex across the P&L despite Venezuelan Bolivar devaluation
         Full consolidation of Vivo from Q4 10
   1 IFRS 3   Revised –Business combinations
                       Business

                              Organic growth assumes constant exchange rates as of 2009 (average fx) and excludes changes in the perimeter of consolidation: HanseNet since mid Feb10, Jajah in
                              Jan-Dec 10, Telyco Marruecos in Jan-Dec 09 and Manx Telecom in Jul-Dec 09. It includes 100% of Vivo from Q4 09 and Q4 10 and Tuenti in Aug-Dec 09. OIBDA and OI
                              figures do not include the impact of capital gains (Manx Telecom in Q2 10, Medi Telecom in Q4 09 and the revaluation of our pre-existing stake in VIVO in Q3 10),
Telefónica, S.A               non-recurrent restructuring expenses, booked in H2 10, mainly related to personnel reorganization and firm commitments relating to the Telefónica Foundation’s
                              social activities. CapEx excludes the spectrum acquisition in Germany in Q2 10 and in Mexico in H2 10. Figures exclude hyperinflationary accounting in Venezuela in                                   3
Investor Relations            both years.
GROUP FINANCIALS

Solid growth in EPS, up 31.6% y-o-y
January-December 2010
J          D   b
€ in millions
(% change y-o-y)


 • Revaluation of our stake in Vivo:
                               Vivo
   € 3.8 Bn
 • Non-recurrent restructuring                                           • € -191 m due to
   expenses: € 1.3 Bn                            PPA on Vivo’s acq.:       difference in market
                                                                           value of BBVA stake
                                                 • € 84 m in Q4 10

                 25,777                          • ~€ 350 m/year in
                                                   the next 5Y (E)                          • € -864 m tax assets          • Impacted by the tax
                                                                                              reassessment in                assets
                +14.0%                                                                                                       reassessment in
                                                                                              Colombia
                                                  16,474                                                                     Colombia

                                  -9,303         +20.7%            76
                                 (+3.9%)                        (+59.8%)
                                                                                -2,649
                                                                              (-19.9%)                                          10,167
                                                                                                   -3,829
                                                                                                    3 829           95           30 8%
                                                                                                                                +30.8%
                                                                                                  +56.2%            c.s.




                     OIBDA             D&A           OI          Associates    Financial           Taxes       Minorities      Net Income
                                                                               expenses
Preliminary and unaudited PPA

                                             FY 10 EPS reached € 2 25 vs. target of €2 10
                                                                 2.25 vs            €2.10

Telefónica, S.A
                                                                                                                                                        4
Investor Relations
GROUP FINANCIALS

Very high commercial activity focused on growth levers
                                                                                                                                                                Dec-10 y-o-y organic growth
                                                                                                   63.9%
         Total Accesses: 288 m
         ( 7.2%
         (+7.2% organic y-o-y)
                         y o y)
                                                                           15.9%
                                                                                                                          10.9%
                                                     8.9%                                                                                         8.9%

                                                                                                                                                                          41 m

                Accesses                            220 m                   69 m                    22 m                   17 m                     3m                   -2.7%
                                                    Mobile                Contract                   MBB                     FBB                 Pay TV            Fixed accesses


                                                                   Capturing quality growth


               Total net adds x1.5 vs. 2009 organically, backed by higher gross adds and churn control
               •     Q4 10 net adds improved q-o-q and y-o-y
               Strong boost in Mobile Contract to 31% of the mobile base (+3 p p y-o-y organic)
                                                                             p.p.
               Positive MBB momentum, reaching the 22 m mark (1.6x vs. last year)
               Robust growth in FBB net adds: +44% organic vs. 2009, driven by improved quality


                      Organic figures and year-on-year growth: exclude Medi Telecom customers in 09, HanseNet in 10 and Manx Telecom both in 09 and 10. Cumulative net adds also
Telefónica, S.A       exclude the disconnection of inactive customers made in Q2 10.
                                                                                                                                                                                                5
Investor Relations
GROUP FINANCIALS

Strong sales performance along the year

        FY 10 Reported revenue (y-o-y growth)                      Organic revenue (y-o-y growth)

                                                           Organic
                                                           Organic ex-MTR cuts
         • Positive effect from forex and changes in the
           perimeter of consolidation
         • Extracting the benefits of customer growth


                                                                                                    3.4%
                             +9.2 p.p.           7.1%                            +1.9 p.p.
                                         6.0%
                                         6 0%                                                2.4%
                                                                                             2 4%
                              5.4%
                                                                          1.5%

                     1.7%
            FY 09                                                 0.2%
                     Q1 10    H1 10      9M 10    FY 10                FY 09                   FY 10

           -2.1%




Telefónica, S.A
                                                                                                                   6
Investor Relations
GROUP FINANCIALS

Improved revenue profile

Regional contribution to organic revenue growth                                        Revenue mix by service
                                                                        FY 09

                                               +0.3 p.p.     +2.4%
                                 +2.7 p.p.
                                                                                       79%                15%            5% 1%


                                                                        FY 10

                 +1.0 p.p.
                                                                                     74%                18%         5%     2%

    -1.6 p.p.
    T. España        T. Europe   T. Latam      Others &        TEF       Accesses & Voice              BB connectivity
                                              Eliminations    Group      Applications & new business   Others


                                                  Solid growth across strategic areas


                                             Mobile data: +19% organic y-o-y
                                             FBB: +5% organic y-o-y
                                             Applications & new services: +12% organic y-o-y



Telefónica, S.A
                                                                                                                                    7
Investor Relations
GROUP FINANCIALS

Driving fast adoption of MBB to further boost revenue
           MBB penetration in our mobile base
  Dec-09
  Dec-10

                 • 16% in Venezuela                      20%                       21%
                 • 7% in Chile
                 • 5% in Brazil                                          15%
                                               12%                                                            Custo e s
                                                                                                              Customers with MBB devices + attached data
                                                                                                                          t         de ces     attac ed
           10%                                                                                                rates now 10% of our total mobile base, ~20% in
   7%                                                                                                         Europe
                                5%
                       3%                                                                                     Wider portfolio of devices

    T. Group            T. Latam                  T. España                 T. Europe                         Leveraging scale to further reduce device costs
                                                                                                              Tiered pricing in our markets
   FY 10 Mobile data revenue growth (organic y o y )
                                             y-o-y                                                            Mobile data already 27% of MSR (+3 p p y o y)
                                                                                                                                                 p.p. y-o-y)

                                                       32.4%

                      19.3%




                       Total                        Non-P2P
                                                    Non P2P SMS
                     Mobile data

                       MBB penetration: Active MBB users in the last 3 months over total mobile customers.
Telefónica, S.A        Aggregate figures for Group mobile service revenue, mobile data revenue and non-P2P SMS data revenue.
                                                                                                                                                                  8
Investor Relations
GROUP FINANCIALS

Benchmark underlying profitability
          OIBDA
Organic y-o-y growth


                                                     0.8%
                                                     0 8%
       Q1 10                                                                                              Improved OIBDA trends along the year
                                                     FY 10
                       +4.2p.p.                                                                           Cost reduction initiatives on track
                                                                                                          Maximizing benefits f
                                                                                                          M i i i b      fi from global projects: € 200 m
                                                                                                                                  l b l    j
      -3.4%
                                                                                                          in 2010
                                                                                                          Limited erosion in underlying profitability y-o-y
                                                                                                          despite higher commercial efforts:
     OIBDA margin
Organic y-o-y growth
                                                                                                          •   Reinvesting efficiencies to foster sales expansion:
                                                                                                              Commercial expenses up 6.9% organic y-o-y
                                                   38.3%
                                                   38 3%                                                  •   Interconnection costs down 0.8% organic vs. FY 09
                                                                                                                                         0 8%         vs
      36.7%
                                                    -0.6p.p.
                                                                                                              on lower MTRs
                                                     y-o-y
       -1.6p.p.
        y-o-y


      Q1 10                                          FY 10




                     FY 10 margin ex-VIVO capital gain and H2 10 non-recurrent restructuring expenses .
Telefónica, S.A
                                                                                                                                                                       9
Investor Relations
GROUP FINANCIALS

Higher CapEx to support growth in customers & volumes
       CapEx
   € in millions
                              2,616                     10,844

       8,228


                                                        +5.9%
                                                         Organic
                                                              i

                                                                                        Strengthening our networks to foster top line growth:
                                                                                        •   Focused CapEx: 77% oriented to growth and
   FY 10 reported           Spectrum                     FY 10                              transformation
    Ex spectrum              licences                   Reported
                                                                                        •   3G CapEx up 30% y-o-y in organic terms
                                                                                        Spectrum acquisition in Germany (€ 1.4 Bn) & Mexico
                               858             -35         8,228
                                                           8 228                        (€ 1 2 Bn)
                                                                                           1.2 B )
      7,246          157                   T. Europe
                             T. Latam         -9.9%
               T. España +12.7%
                   +8.4%




  FY 09 reported                                     FY 10 reported
   Ex spectrum                                        Ex spectrum

             y-o-y organic growth
                      Growth and transformation CapEx excludes spectrum acquisitions.
Telefónica, S.A
                                                                                                                                                    10
Investor Relations
GROUP FINANCIALS

Meeting our year-end targets for 8 years in a row
                     Revenue                                      OIBDA

                       +3.8%                     2010 GUIDANCE                    2010 GUIDANCE
                                                   +1%/+4%
                                                    1%/ 4%         +1.4%
                                                                    1 4%            +1%/+3%
                                                                                     1%/ 3%




                     FY 10/FY 09                                    FY 10/FY 09




                     CapEx                                        EPS

                      €7,646 m                   2010 GUIDANCE     FY 10:         2010 GUIDANCE
                                                 €7,450/7,650 m                       € 2.10
                                                                  € 2.25




                        FY 10



                       Figures according to guidance criteria.
Telefónica, S.A
                                                                                                                 11
Investor Relations
TELEFÓNICA ESPAÑA

T. España: Delivering on 2010 priorities
                                                   Sound commercial activity: +10.5% y-o-y, focused on value                                                                                53.0%
 Maintain a strong                                 MBB accesses: x1.7 y-o-y to 20% of total mobile accesses
 commercial
 momentum (FBB &                                   FBB net adds: + 6.6% y-o-y, solid market share at 53%
 MBB) and market                                   Contract mobile gross adds: +24.5% y-o-y
 leadership to capture                                                                                                                                                                        FY 10
                                                   Fixed line losses: 18.3% lower than in 2009
 market recovery                                                                                                                                                                          Revenue Market
                                                   Pay TV accesses: +12.1% y-o-y, gaining market share                                                                                   Share (Estimated)


                                                                          FY 10 OpEx (comparable y-o-y change)
                                                                                                                                                                                             46.9%
                                                                                                                                            Total
                                                      Subcontracts Supplies             Bad           Taxes            Personnel            OpEx
 Reinvest efficiency                                                                    debt
 gains in the short                                     -1.1 p.p.
                                                         11
 term to ensure                                                       -0.6 p.p.
 business growth                                                                      -0.6 p.p.     -0.1 p.p.          +0.9 p.p.
                                                                                                                                                                                              FY 10
 prospects
                                                                                                                                                                                           Comparable
                                                                                                                                                                                          OIBDA Margin




                                                  Limited erosion in OpCF after working capital (-5.5% y-o-y),                                                                              €6.5 Bn
                                                  leveraging an efficient management of WC
                                                  Benchmark profitability despite increased CapEx (+8.4%
                                                  B    h    k    fit bilit d  it i        d C E ( 8 4%
 Deliver a strong                                 y-o-y) focused on growth:
 cash-flow generation
                                                  •    70% devoted to growth and transformation
                                                                                                                                                                                              FY 10
                                                  •    3G to capture the MBB opportunity                                                                                                     OpCF &
                                                                                                                                                                                           Comparable
                                                                                                                                                                                             Margin
                                                  •    FBB & Pay TV to enhance our offer
                     Comparable terms for FY 10 y-o-y change include Tuenti in the period Aug-Dec 2009 and exclude the following effects: USO, real estate capital gains, Medi Telecom
Telefónica, S.A      disposal capital gain, Telyco Morocco, TV Tax, revision of the estimates for the personnel commitments provided for in prior periods to 2009, non-recurrent
                     restructurings costs, bad debt recovery and application sales.                                                                                                                          12
Investor Relations   Operating Cash Flow after working capital: Operating collections less OpEx and CapEx payments.
TELEFÓNICA ESPAÑA

 Top line impacted by regulation and increased competition
 in a difficult economic environment
                                                    T. España FY 10 Revenues (comparable y-o-y change)
    Itx. &                  Access Outgoing Non-P2P Handsets
                                     mobile                                            Data
                 FBB        & Voice voice + SMS Mobile & others                                    Others           Total               Wholesale revenues impacted by
          g
  Roaming-in                (fixed) P2P SMS   Data                                     & IT
                                                                                                                                        regulatory measures (MTR, Roaming
                                                                                                                                            l                (MTR R       i
                                                                                                                                        cuts, lowest ULL prices in Europe and
   -1.7 p.p.   -0.1 p.p.
                                                                                                                                        below our costs)
                           -2.4 p.p.                                                                                                    Retail access & voice revenues
                                                                                                  +0.7 p.p.
                                                                                                       pp
                                                                                                                                        dragged by lower accesses & usage
                                                                                     +0.6 p.p.
                                        -2.3 p.p.     +0.6 p.p.       +0.2 p.p.
                                                                                                                                        amid challenging macro conditions
                                                                                                                                        and strong competition




                           Wireless business                                                                                    Retail FBB business
          Outgoing voice                                             MSR
              ARPM                          ARPU                 (comparable)
                                                                 (    p     )                                                      ARPU                    Revenues



                                                                                                                                                                  -4.3%
                       -5.6%
                                            -7.3%                       -7.2%                                                                            -7.6%
                                       -8.3%                                                                                       -8.7%
                                                                                                                                    8.7%
               -9.3%
                9 3%                                               -9.1%
                                                                    9 1%
                                                                                                                              -10.7%
                            Q4 10 (y-o-y)           2010 (y-o-y)                                                                      Q4 10 (y-o-y)           2010 (y-o-y)

      Increased price competition from traditional network                                                 Further price competition from integrated players
      competitors in Q4 10                                                                                 Focus on enhancing our offer (perceived value)
      Solid growth in connectivity revenues: +54.3% y-o-y

                       Comparable terms for FY 10 and Q4 10 y-o-y change include Tuenti in the period Aug-Dec 2009 and exclude the following effects: USO, Telyco Morocco and
Telefónica, S.A        application sales.
                                                                                                                                                                                        13
Investor Relations
TELEFÓNICA ESPAÑA

 There is still ample room to further increase our efficiency
                              Less overhead: 6% reduction of manager positions
         We are working to    Potential outsourcing of operations to service providers
        reshape our labour
           h        l b
        costs …               Further workforce restructuring processes

                              New pay and benefits agreement with pay revisions not linked to CPI



       … optimizing our       Reduction of Smartphone unit costs
       commercial costs…      Value-based policy on handset subsidies




    … further leveraging on   Advancing towards Global Operations (e.g. European Datacenter)
    global Group scale…
                 scale        Global purchasing benefits



     … and we will continue   Network sharing
                                            g
     actively managing our
        i l          i
     portfolio of assets      Divestitures of non strategic activities




Telefónica, S.A
                                                                                                                   14
Investor Relations
TELEFÓNICA LATAM

T.Latam: Sound profitable growth
                                                      +1.4p.p.
                                                                    +6.7%
                                         +5.3%
                                                                                                                       Robust organic revenue growth leveraging fast
Revenue                                                                                                                customer expansion:
( g
(Organic
y-o-y growth)                                                                                                          •   Double
                                                                                                                           D bl digit growth in MSR
                                                                                                                                      g   th i
                                          FY 09                       FY10                                             •   Sound Internet & Pay TV sales

                                                      +5.7p.p.
                                                                    +9.1%

                                                                     39.9%
OIBDA                                    +3.4%
(Organic
yoy
y-o-y growth)                            36.5%
                                         36 5%

                                                                                                                        Solid profitability leveraging scale & regional
                                          Q1 10                       FY 10
     OIBDA margin                                                                                                       integrated model
                                                                                                                        Strong OIBDA margin despite increased commercial
                                                                                                                              g         g      p
                                                                                                                        efforts
                                         15,156                      39.9%                                              OpCF organic growth exceeding revenue growth
                                                           39.8%
Profitability                 10,328                                                        +6.9 %
(Organic
y-o-y growth)                                                   +0.9p.p.
                                   +46.7%

                               Net Adds (´000)              OIBDA Margin                      OpCF
  FY 09
  FY 10
                                                 y-o-y O g i
                                                       Organic


                     Organic growth assumes constant exchange rates as of FY 09 (average fx) and excludes hyperinflation accounting in Venezuela in both years. OIBDA, OIBDA margin,
Telefónica, S.A      and OpCF exclude the capital gain from the revaluation of our pre-existing stake in VIVO in Q3 10 and Q4 10 non-recurrent restructuring costs.
                                                                                                                                                                                              15
Investor Relations   OpCF excludes the spectrum acquisition in Mexico.
TELEFÓNICA LATAM

Wireless: A perfect combination of voice and data growth
                     Robust Commercial Activity                                  Improving customer value
             Contract net adds/total                                     Customer growth (y-o-y)
                                                                         ARPU (y-o-y ex-fx)
           Net adds (y-o-y)
            et      (y o y)                       Accesses g o t
                                                   ccesses growth
                                                      (Dec-10 y-o-y)
                      +28.7%                      +28.9% x1.9                                                         +10.8%
                                                                                              +9.2%

                                                               >5% of
                                         +10.8%
                          46%                                 customer
                                                                base

                                           Total   Contract    MBB                                           -0.2%
                 19%                     Customers                                    -2.1%
               -40.3%
               -40 3%                                                                   FY 09                        FY 10
                FY 09     FY 10


                 Organic Revenue growth (FY 10 y-o-y)                                           Mobile Data

                                                                         FY 09
                                                                         FY 10

                              +10.6p.p.         14.3%                              43%                                          40%
                                                              12.0%        38%
                                                                                                                         31%
                                                                                                          23%
               +3.8p.p.
                38                                                                                 19%


                  Voice           Data      Total Outgoing     MSR            Data Rev.                                  % non-P2P SMS
                                                                            (Organic y-o-y         % Data Rev./MSR       Rev./Data Rev.
                               Outgoing Revs.
                                  g g                                          growth)




Telefónica, S.A
                                                                                                                                            16
Investor Relations
TELEFÓNICA LATAM

Wireline: Enhanced quality fuelling commercial activity
                     Accesses (m)   Net adds (‘000)
                         7.4                                                  1.016
                                                                                                   FBB growth acceleration for 5th quarter in
Latam                                                                 360                          a row
Retail
 eta                                                 259
FBB                                                                                                Churn contention across services
                                               123                        x2.8
                        +15.8%                                                                     Successful bundling strategy; 86% of
     y-o-y growth                                                                                  total FBB
                        Dec-10              Q4 09 Q4 10               FY 09 FY 10



                     Accesses (m)   Net losses (‘000)


                        24.4                         -53
                                                                                                   Slowdown of accesses y-o-y decline
Latam                                                                         -175                 ( 0.7%
                                                                                                   (-0.7% vs -2.6% in September)
                                                                                                              2.6%
Retail Fixed
Accesses                                    -530                                                   Churn improvement based on
                                                                                                   bundled offer and enhanced quality
                        -0.7%
     y-o-y growth                                                     -1,066                       66% of fixed accesses on bundles
                        Dec-10
                        Dec 10              Q4 09     Q4 10           FY 09     FY 10



                                    35.6%
Internet &                                      28.1%
Pay
P TV rev/  /                                                  24.0% 22.8%
                                                              24 0% 22 8%                          Higher contribution from Internet & Pay
                       22.0%
                                                                                                   TV revenue
Total rev                                                                               14.8%
(FY 10)                +1.2p.p.     +3.2p.p.    +2.3p.p.      +2.9p.p.   +3.0p.p.       +0.3p.p.
                                                                                                   •   Sequential organic growth acceleration:
                                                                                                       +7.2% FY 10 vs. +6.4% 9M 10
     y-o-y growth
                         Latam       Peru        Chile         Arg.
                                                               Arg            Col.
                                                                              Col        Brazil



Telefónica, S.A
                                                                                                                                                 17
Investor Relations
TELEFÓNICA LATAM

Brazil: Sound momentum across business
                                         TELESP                         On track on synergies                               VIVO
                                                                             generation

    Sustained improvement in commercial activity driven by                               Solid customer growth leveraged on contract
    enhanced quality
             q     y                                                                      Sequential growth in ARPU for 3 quarters in a row
    Record FBB net adds in Telesp’s history
                                                                                                       Customer y-o-y growth                 Net adds (mn)

                                                                                                                                                       8.5
                                Traditional        FBB
                                   Lines
                                                                                                             60.3 m                                            2.9
                                                                                                                                                               29
                                                    681                                                                              2.6
       FY 09                                    81 2.9                                      Total
       FY 10                                                                                Contract        +16.5%
                                       39
                                                                                                                                           0.6
    Net Adds (´000)

                                                                                                             Dec-10                   Q4 10              FY 10
                                                                                                                          Contract    22%                    33%
                                                                                                                          weight
                               -408

    Gradual improvement in financial metrics
              p                                                                          Sequential ramp up in financial metrics
                                                                                           q           p p

       9M 10 (y-o-y in l.c.)                                                                9M 10 (y-o-y in l.c.)
       FY 10 (y-o-y in l.c.)                                                                FY 10 (y-o-y ex-fx and perimeter)

                                      +7.4%
                                                                                                                 +11.4%      +13.1%
                               +3.3%
                               +3 3%
      +0.1% +0.2%                                                                              +9.3%         +9.1%      +8.4%
                                                                                          +7.8%

                                                                    -3.0p.p.
                                                            -4.2 p.p.
                                                    -7.5%                                                                                        +0.2 p.p. +1.1p.p.
                                              -10.9%
                                               10.9%                                                                                                   OIBDA
                                                               OIBDA
          Total Rev.              FBB rev.       OIBDA         Margin                       Total Rev.              MSR              OIBDA             Margin


Telefónica, S.A
                                                                                                                                                                      18
Investor Relations
TELEFÓNICA LATAM

Brazil: Tender offer for Vivo’s ONs and Corporate
Restructuring

                        CVM approval of the tender offer: February 11th

                        Filing of “Edital” and launch of the tender offer: February 16th
    Tender offer for
       Vivo’s ONs       End of offer period & “leilao”: March 18th
    (11% free float)
          free-float)
                        Settlement: Lump sum option (March 22nd); 2 instalments options (March
                        22nd and July/Oct)

                        Cash-outflows ( ) below € 800 m
                                f     (E):



                        BoDs Approvals: Expected end Q1/Beginning Q2 11
      Telesp/ Vivo
       Corporate        TSP/VIVO GSMs Approvals (Assuming ANATEL approval) : Expected Q2 11
      Restructuring
                        Close of restructuring: Expected H1 11
                                 restructuring




Telefónica, S.A
                                                                                                          19
Investor Relations
TELEFÓNICA LATAM

Good performance in key operations                                                                                                                                          % Telefonica
                                                                                                                                                                           Group Revenue
                                                                                                                                                                            Contribution




                                                    3.0%                                                                           3.8%                                            3.2%
                     Mexico                                                                   Venezuela                                                           Peru

     Solid mobile customer growth                                           Lower commercial activity y-o-y
                                                                            L                 i l ti it
                                                                            on limited availability of handsets                                      Growth in total accesses driven by
     (+13.0% y-o-y), gaining market                                                                                                                  2x mobile contract base and 11%
     share                                                                  Robust financials despite                                                increase on FBB
     Strengthened position in MBB                                           devaluation with MSR growth
                                                                            (+21.3% y o y)
                                                                            (+21 3% y-o-y) pushed by data                                            Positive growth in OIBDA and
                                                                                                                                                              g
     after acquisition of spectrum
      f        i ii     f                                                                                                                            margin stabilization
                                                                            services (+47.4% y-o-y)
     Repositioning of prepay offer on
     track                                                                  Solid OIBDA margin (46.9%)




                 Argentina                          5.1%
                                                                                                    Chile                          3.6%
                                                                                                                                                               Colombia            2.5%



     Bundles leads to stable traditional                                                                                                             Steady accesses growth (+10.7%)
                                                                            Wireline accesses stabilization                                          with positive evolution in all
     fixed accesses and steady FBB                                          driven by FBB and Pay TV growth
     growth (+16.3% y-o-y)                                                                                                                           businesses
                                                                            Strong mobile customer growth,                                           Sequential revenues acceleration
     Robust revenue increase (+17.9%                                        focus in contract (30% of total)
     y-o-y) driven by FBB and MSR                                                                                                                    in fixed and mobile businesses
                                                                            Sound improvement in financial                                           Improved growth in OIBDA and
     Sequential ARPU improvement                                            metrics
     based on contract and data                                                                                                                      margins throughout in 2010




                      Growth rates in financials are given in local currency. In Venezuela, excludes also hyperinflation accounting in both years.
Telefónica, S.A
                                                                                                                                                                                           20
Investor Relations
TELEFÓNICA EUROPE

 T.Europe: Continuing strong performance
                                       +14.3%                                                    +45.6%                       High commercial activity focused on value:
                                   Incl. HanseNet
Accesses
                                        +6.2%
                                                                                  +8.2%
                                                                                                                              •    72% of mobile net adds in Q4 on contract; +1 p.p. in
(Dec-10; y-o-y                                                  +6.0%                                                              contract mix
growth)                                                                                              21%
                                        56.3 m                                     49%                                        •    Broader smartphone portfolio
                                                                46.7 m
   Organic                                                                                                                    •    Strong increase in MBB penetration (+6 p.p. y-o-y)
   % over total mobile base
                                         Total                    Total           Mobile
                                                                                                                              •    Stable churn in very competitive markets
                                                                                                    MBB
                                       Accesses                   Mobile         Contract


                                                                                                   +6.7%
                                                                    +6.5%          +6.4%
                                                      +5.4%
                                                                                                                              Improving growth trends driven by data:
Revenue                                                                                            +4.4%
(y-o-y growth)                          +3.2%                                      +3.7%                                      •    Solid non-P2P SMS revenues, up 26.4% organic y-o-y
                                                                    +3.2%                                                          in FY 10
                                                       +1.7%
                                        +1.1%                                                                                 •    Very strong performance of handsets sales (+22.5%
    Organic ex-MTR
    Organic
                                                                                                                                   y-o-y organic in FY 10)
                                          FY 09         Q1 10        H1 10           9M10         FY10


                                                                          +16.6%
                                                                                                                              Building profitability:
                                                                                                                                     gp            y
FY 2010
Profitability
                                        +4.9%                                                                                 •    FY 10 margin maintained in comparable terms
(y-o-y growth in                                                                                                                   despite increased commercial costs
comparable terms)                                                                                                             Accelerated operating restructuring to enhance
                                                                                                                                              y
                                                                                                                              future efficiency
                                         OIBDA                                OpCF
                          Organic growth: assumes constant FX and excludes the consolidation of HanseNet (since mid February) and Jajah (January-December). Manx T. results in the second
                          half of 2009 are excluded and the capital gain from its disposal in Q2 10. OIBDA also excludes non-recurrent restructuring expenses mainly related to personnel
Telefónica, S.A           reorganization in H2 10 and CapEx excludes the acquisition of spectrum in Germany. HanseNet and Manx T. customers are excluded.
                          Comparable growth: organic growth and excluding additional non-recurrent effects: i) restructuring expenses, ii) USO, iii) real estate gains, and iv) the proceeds from          21
Investor Relations        the settlement agreement with T-Mobile in 2009.
TELEFÓNICA EUROPE

 T.O2 UK: Leading the wave of profitable data monetization
                                     Dec-10 Customers                         % MBB/total

                                                    +9.8%                                 23%                      Strong momentum in MBB, while excelling the core:
Mobile                                                                     16%                                     •    New tiered tariffs taken by 36% of consumer contract
customer KPIs                                                                                                           data users
                                    +4.3%
                                     4 3%
                                                                                                                   •    Market leading contract churn kept at 1.1%
   y-o-y change                                                                                                    •    Contract base is 47% over total (+2 p.p. y-o-y)
                                      Total         Contract              Dec-09          Dec-10



                                                                          8.7% 9.2%                                Continued top line growth to 6.5% y-o-y in FY 10:
                                            7.9%
MSR                                                   5.6%                                                         •    ARPU increased 1.2% y-o-y ex MTRs
(y-o-y growth)                                                                                                     •    Non P2P
                                                                                                                        Non-P2P SMS revenue: +32% y o y
                                                                                                                                              32% y-o-y
                                                                                                                   •    Handset sales up 9.2% y-o-y on growing demand for
    Q4 10                                                                                                               smartphones & lower subsidies
    FY 10
                                               Reported                       Ex-MTRs


                                      OIBDA                                  OIBDA margin

                                   +11.0%                                                                          Business reorganization to capture new opportunities
                                                                                                                   and customer service enhancement:
Profitability                                       +7.2%                 24.7%           25.4%
(y-o-y
(y o y comparable                                                                                                  • Continued efficiency offsets higher commercial costs
                                                                                                                                        y           g
growth)                                                                                                            • Restructuring costs of € 72 m booked in Q4 10
                                                                        +0.5 p.p. +0.2 p.p.
                                                                                                                   • Increased CapEx to give best network quality
    comparable y-o-y change
                                     Q4 10            FY 10                Q4 10           FY 10




                         Comparable growth. Excluding non-recurrent restructuring expenses in 2009 and in 2010 (mainly related with headcount and shops).
Telefónica, S.A          Growth rates in financials are given in local currency.
                                                                                                                                                                               22
Investor Relations
TELEFÓNICA EUROPE

 T.O2 Germany: Maintaining strong momentum
                                 Dec-10 Mobile base                       Mobile Net Adds (‘000)                        Leveraging our network and integrated approach:
                                                                                            1,542
Customer                        +9.9%                                        421                                        •    Building scale in core mobile (+18% y-o-y net adds)
Base                                             +7.2%                                                                  •    iPhone and smartphone tariffs were 80% of
(y-o-y growth)
( o gro th)                                                                                                                  commercial activity i Q4
                                                                                                                                      i l  i i in
                                                                             54%
                                                                                                                        •    Retail FBB net adds in Q4 (x2.6 q-o-q) driven by
    % Contract                                                                                                               integrated distribution with HanseNet
                                  Total          Contract                   Q4 10            FY 10



                                 9.8%
                                                                                                                        Solid revenue growth on strong fundamentals:
                                            7.9%
Revenue                                                                                                                 •    Sequential acceleration in MSR ex- MTR cuts
(y-o-y organic                                               4.9%
                                                             4 9%                                                       •    Non-P2P
                                                                                                                             Non P2P SMS revenue: +31% y-o-y to 42% of
                                                                                                                                                       yoy
growth)                                                                3.8%                                                  data revenues
                                                                                                                        •    Strong handset sales in Q4 from higher demand
     Q4 10                                                                                                                   for smartphones through “My Handy”
     FY 10
                                  Total Revs.
                                  T t lR                   MSR (ex-MTR cuts)
                                                               ( MTR t )



                                        OIBDA                                 OIBDA margin
                                                                             (ex-restructuring)
                                                                                                                         Profitable growth on the right foundations:
                               +11.6%
Profitability
                                               +10.1%
                                                10 1%                      25.8%
                                                                           25 8%                                         •   OpCF : 3 4x y o y comparable
                                                                                                                                    3.4x y-o-y
                                                                                           25.3%
(comparable y-o-y                                                                                                        •   Tangible synergies from HanseNet integration
growth)                                                                   +0.4 p.p.
                                                                                          +0.5 p.p.                      LTE rollout on track; 99% planned sites owned:
                                                                                                                         •   CapEx down due to network rollout completion
                                  Q4 10           FY 10                      Q4 10           FY 10


                     Comparable growth: excludes the consolidation of Hansenet since mid February , non-recurrent restructuring expenses in H2 10 and in 2009 mainly related with personnel
Telefónica, S.A      reorganization and the acquisition of additional spectrum.
                                                                                                                                                                                                  23
Investor Relations
GROUP FINANCIAL EXPENSES AND DEBT

Leverage ratio within target range after Brasilcel acquisition
                                                                Net Financial Debt Evolution
      € in millions

                                                                                                                                             +4,365                   55,593
                                                                                                                      +8,554
                         43,551
                         43 551                                                                6,755
                                                                                              +6,755
                                                                         +834
                                                 -8,466
                                                                                                      • Includes pending
                                                                                                        payments on Brasilcel
                                                                                                        acquisition


                      Net Fin. Debt               FCF              Commitments               Shareholder           Net Financial           FX, accruals            Net Fin. Debt
                        Dec-09                   Post-              cancellation            remuneration           Investments             and others                Dec-10
                                               Minorities


                                                   Total Net Debt + Commitments/OIBDA (FY 10)
                               2. 22x                                                                       2.41x                                                    2.50x
                               OIBDA                                                                        OIBDA                                                    OIBDA

                              25,777
                              25 777




                                                                         Sale of fixed assets &                            Non-recurrent restructuring
                              Reported                9M 50%                 non-recurrent                  OIBDA1            expenses other than                    OIBDA2
                               OIBDA                 Vivo OIBDA         restructuring expenses                               commitment s to TEF
                                                                                                                                  Foundation

        •   Leverage target (Total Net Debt + Commitments € 57.3 Bn) not exceeding the 2.5x OIBDA limit
                      (1) OIBDA: excludes results on the sale of fixed assets and non-recurrent restructuring expenses and includes 100% of Vivo’s OIBDA for the full year 2010.
Telefónica, S.A       (2) OIBDA: excludes results on the sale of fixed assets and non recurrent restructuring expenses, but firm commitments related to the Telefónica Foundation’s social
Investor Relations        activities, and includes 100% of Vivo’s OIBDA for the full year 2010.                                                                                              24
GROUP FINANCIAL EXPENSES AND DEBT

Contained interest expense and strong liquidity position
                                                                                            Cost of Debt
                                                                                            ex-fx of 5.0%
                                 Cost of Debt                                                                                                 Fixed Debt
   € in millions                                                                  FY 10                                                                    36.7        • 6.8 Bn Forward
                                                                                                                € in billions
                                                                                                                                                                         starting swaps
        Net i
        N interest E
                   Expenses                                                       -2,502
                                                                                   2 502                                                  24.0
                                                                                                                                                                         fixing d bt i
                                                                                                                                                                         fi i g debt in
                                                                                                                                                                         2011
                                                                                                                                                           29.9
        FX results                                                                   -147
    Total Financial Results                                                      -2,649
        Total Average Net Debt                                                   49,999
                                                                                 49 999
                                                                                                                                          Dec-09           Dec-10



                    Unused committed credit lines                                                                    Maturity profile and Average net debt life
                                                                               • Includes undrawn
    € in billions                                            11.0                amount on new                     € in billions
                                                                                                                   Dec-10                                     >6 years after
                                                                                 syndicated to cover
                                                                                                                                                                2011 new
                                                              9.0                pending payments
                                                                                                                                                               issuances1
                                        +1.8
                                                                                 on Brasilcel                                                       6.7
                        7.2                             (ex-Brasilcel)           acquisition (€ 2Bn)
                                                                                                                                   3.0
                                                                                                   • Covered by
                                                                                                                                                               5.7
                                                                                                                                                               5 7 years
                                                                                                     new issuance
                                                                                                     €1.2 Bn (Jan) &
                                                                                                     $2.75 Bn (Feb)
                    Undrawn Credit                     Undrawn Credit                                                            2011              2012          Average net
                     lines Dec-09                       lines Dec-10                                                                                           debt life Dec-10


         Contained interest expenses at 5% while increasing the amount of fixed debt in a low interest rate environment
         Reinforced liquidity position thanks to unused committed lines increased by €1.8bn in 2010
         Recent 2011 issuances cover full net maturities in the year while increasing average debt life above 6 years after new issuances
                                                                y                   g      g                    y


                          (1) Average debt life calculated as of Dec-10, including € 1,200 m and $ 2,750 m bond issuances made in 2011.
Telefónica, S.A
Investor Relations                                                                                                                                                                        25
GROUP FINANCIALS

2011 guidance: continued focus on growth
                                  Strong momentum in LatAm & further outperformance of T. Europe to outpace decline in Spain:
  Steady revenue                  •    Fully exploiting mobile data opportunity in our markets
      growth                      •    Capturing quality growth
                                  •    Negative impact from severe regulation across European footprint

                                  Balancing profitability with higher commercial activity
 Industry leading
                                  Sett g t e bas s o p o tab e
                                  Setting the basis for a profitable MBB growth
                                                                         go t
   profitability
      fit bilit
                                  Continue to leverage Group scale opportunities and global initiatives



 Higher CapEx to                  Improved networks capabilities to support growth in mobile data
  deliver future                  Further upgrades in FBB networks
     growth
                                  Continue to leverage Group scale opportunities and global initiatives




                                                               Adjusted Base         Guidance
                                             € in millions         2010               2011

                                         Revenues                   63,144           Up to 2%

                                                                                     Upper 30s
                                         OIBDA Margin               38.0%       Limited erosion y-o-y
                                          CapEx                     8,541             ~9,000

                     Figures according to guidance criteria.
Telefónica, S.A
                                                                                                                                26
Investor Relations
GROUP FINANCIALS

Maintaining premium returns on strong FCF generation


              M&A focused on acquiring
                                                                           Active management of our             Leverage ratio within
             spectrum in current markets
                                                                            non-core asset portfolio                target range
               to secure future growth



                                                     Delivering on dividend policy (growing DPS)

                                                            €1.75
                                         €1.60
                                         €1 60
                         €1.40
              €1.15
                                                                                       Dividend coverage >1
                                          +14.3%                                       Tactical share buybacks to be considered for FCF excesses
                                           y-o-y

               FY 09      FY 10            FY 11            FY 12




                     Leverage target: Total net debt+ commitments/OIBDA at 2.0/2.5x.
Telefónica, S.A
                                                                                                                                                   27
Investor Relations
GROUP FINANCIALS

Regional priorities
                     Defend revenue market leadership:
                     •   Rational commercial approach focused on customer value
                     Capture growth opportunities leveraging our integrated offer:
 T.
 T ESPAÑA
                     •   Total BB, Pay TV and ICT services (SMEs & corporates)
                     Disciplined CapEx, growth oriented
                     Further reshaping of our cost structure



                     Speed up the capture of all the value of integration:
                     •   Special focus on Brazil
                     Strengthen
                     St gth our bet in broadband, leveraging on a valuable fixed & mobile offer
                                b t i b db d l          gi g        l bl fi d        bil ff
 T. LATAM
                     •   Reinforce our market position, focusing on customer value as the driver for growth
                     Further develop our unique infrastructure:
                     •   Co t ue est g o g o t
                         Continue investing for growth


                     Increase value of customer base:
                     •   Enhance contract share
                     •   Increase data usage providing basis for data monetization
 T. EUROPE
                     Improve efficiency:
                     •   Higher customer investment offset by delivery of restructuring programs and Group global initiatives
                     •   Optimizing CapEx through cost initiatives and partnerships


Telefónica, S.A
                                                                                                                                28
Investor Relations
GROUP FINANCIALS

Closing remarks

        Solid set of results in 2010

        Delivering on our commitments

        Completed k strategic t
        C   l t d key t t gi transactions
                                    ti

        Continued focus on growth and maintaining premium returns in 2011



                          Leveraging our integrated asset
                           portfolio to fully capture the
                             digital world opportunity




Telefónica, S.A
                                                                              29
Investor Relations
Telefónica, S.A
Investor Relations

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Telefonica Resultados 2010

  • 2. Disclaimer This document contains statements that constitute forward looking statements about Telefónica Group (going forward, “the Company” or Telefónica) including financial projections and estimates and their underlying assumptions, statements regarding plans, objectives and expectations which refer to the intent, belief or current prospects of the customer base, estimates regarding, among others, future growth in the different business lines and the global business, market share, financial results and other aspects of the activity and situation relating to the Company Company. The forward-looking statements in this document can be identified, in some instances, by the use of words such as "expects", "anticipates", "intends", "believes", and similar language or the negative thereof or by forward-looking nature of discussions of strategy, plans or intentions. Such forward-looking statements, by their nature, are not guarantees of future performance and involve risks and uncertainties, and other important factors that could cause actual developments or results to differ from those expressed in our forward looking statements. These risks and uncertainties include those discussed or identified in fuller disclosure documents filed by Telefónica with the relevant Securities Markets Regulators, and in particular, with the Spanish Market Regulator. Regulator Analysts and investors, and any other person or entity that may need to take decisions, or prepare or release opinions about the securities issued by the Company, are cautioned not to place undue reliance on those forward looking statements, which speak only as of the date of this presentation. Except as required by applicable law, Telefónica undertakes no obligation to release publicly the results of any revisions to these forward looking statements which may be made to reflect events and circumstances after the date of this presentation, including, without limitation, changes in Telefónica’s business or acquisition strategy or to reflect the occurrence of unanticipated events. Neither this presentation nor any of the information contained herein constitutes an offer of purchase, sale or exchange, nor a request for an offer of purchase sale or exchange of securities or any advice or recommendation with respect to such purchase, securities, securities. Finally, this document may contain summarized information or information that has not been audited. In this sense, this information is subject to, and must be read in conjunction with, all other publicly available information, including if it is necessary, necessary any fuller disclosure document published by Telefónica Telefónica. Telefónica, S.A 1 Investor Relations
  • 3. GROUP FINANCIALS 2010 reinforces our track record as a highly predictable & reliable company Strong top line growth backed by our high-class diversification: • Latin America now 43% of Group sales p • Mobile data revenue up 19% (y-o-y organic); non-P2P SMS up 32% y-o-y organic Solid set of results Fast customer expansion, consolidating the basis for future growth (+7.2% y-o-y organic) Accelerating A l ti g restructuring efforts t f th enhance efficiency t t i g ff t to further h ffi i + Benchmark profitability and cash generation Acquisition of 50% of Brasilcel Completed key strategic Spectrum investment in Germany, Mexico & Brazil to secure future growth transactions i + Increased stake in China Unicom (2011) Meeting guidance for 8 years in a row Delivering on our Robust financial position: leverage ratio within target range commitments €1.40 €1 40 DPS in 2010; 2011 dividend proposal of €1 60 (+14 3% y o y) €1.60 (+14.3% y-o-y) Telefónica, S.A 2 Investor Relations
  • 4. GROUP FINANCIALS Crystallizing the value of our diversification Jan-Dec Chg Organic chg € in millions 2010 2010/2009 2010/2009 Revenues 60,737 +7.1% +2.4% G oup Co t but o Group Contribution by regions eg o s OIBDA OpCF Operating Income FY 10 Rev Ex-VIVO capital gain Ex-spectrum and VIVO capital gain before D&A 25,777 +14.0% +0.8% ( (OIBDA)) T. España 31% 39% 47% OIBDA Margin 42.4% -0.6 p.p. T. Latam 43% 45% 41% +2.6 p.p. Operating Income p g T. Europe 25% 18% 17% 16,474 16 474 +20.7% +20 7% +4.5% +4 5% (OI) Net income 10,167 +30.8% 68% 64% 58% (+4 p.p. y-o-y) (+6 p.p. y-o-y) (+7 p.p. y-o-y) OpCF -1.7% 14,933 -2.7% (OIBDA-CapEx) Positive impact in OIBDA from the revaluation1 of our stake in Vivo partially offset by non-recurrent restructuring costs Positive effect of forex across the P&L despite Venezuelan Bolivar devaluation Full consolidation of Vivo from Q4 10 1 IFRS 3 Revised –Business combinations Business Organic growth assumes constant exchange rates as of 2009 (average fx) and excludes changes in the perimeter of consolidation: HanseNet since mid Feb10, Jajah in Jan-Dec 10, Telyco Marruecos in Jan-Dec 09 and Manx Telecom in Jul-Dec 09. It includes 100% of Vivo from Q4 09 and Q4 10 and Tuenti in Aug-Dec 09. OIBDA and OI figures do not include the impact of capital gains (Manx Telecom in Q2 10, Medi Telecom in Q4 09 and the revaluation of our pre-existing stake in VIVO in Q3 10), Telefónica, S.A non-recurrent restructuring expenses, booked in H2 10, mainly related to personnel reorganization and firm commitments relating to the Telefónica Foundation’s social activities. CapEx excludes the spectrum acquisition in Germany in Q2 10 and in Mexico in H2 10. Figures exclude hyperinflationary accounting in Venezuela in 3 Investor Relations both years.
  • 5. GROUP FINANCIALS Solid growth in EPS, up 31.6% y-o-y January-December 2010 J D b € in millions (% change y-o-y) • Revaluation of our stake in Vivo: Vivo € 3.8 Bn • Non-recurrent restructuring • € -191 m due to expenses: € 1.3 Bn PPA on Vivo’s acq.: difference in market value of BBVA stake • € 84 m in Q4 10 25,777 • ~€ 350 m/year in the next 5Y (E) • € -864 m tax assets • Impacted by the tax reassessment in assets +14.0% reassessment in Colombia 16,474 Colombia -9,303 +20.7% 76 (+3.9%) (+59.8%) -2,649 (-19.9%) 10,167 -3,829 3 829 95 30 8% +30.8% +56.2% c.s. OIBDA D&A OI Associates Financial Taxes Minorities Net Income expenses Preliminary and unaudited PPA FY 10 EPS reached € 2 25 vs. target of €2 10 2.25 vs €2.10 Telefónica, S.A 4 Investor Relations
  • 6. GROUP FINANCIALS Very high commercial activity focused on growth levers Dec-10 y-o-y organic growth 63.9% Total Accesses: 288 m ( 7.2% (+7.2% organic y-o-y) y o y) 15.9% 10.9% 8.9% 8.9% 41 m Accesses 220 m 69 m 22 m 17 m 3m -2.7% Mobile Contract MBB FBB Pay TV Fixed accesses Capturing quality growth Total net adds x1.5 vs. 2009 organically, backed by higher gross adds and churn control • Q4 10 net adds improved q-o-q and y-o-y Strong boost in Mobile Contract to 31% of the mobile base (+3 p p y-o-y organic) p.p. Positive MBB momentum, reaching the 22 m mark (1.6x vs. last year) Robust growth in FBB net adds: +44% organic vs. 2009, driven by improved quality Organic figures and year-on-year growth: exclude Medi Telecom customers in 09, HanseNet in 10 and Manx Telecom both in 09 and 10. Cumulative net adds also Telefónica, S.A exclude the disconnection of inactive customers made in Q2 10. 5 Investor Relations
  • 7. GROUP FINANCIALS Strong sales performance along the year FY 10 Reported revenue (y-o-y growth) Organic revenue (y-o-y growth) Organic Organic ex-MTR cuts • Positive effect from forex and changes in the perimeter of consolidation • Extracting the benefits of customer growth 3.4% +9.2 p.p. 7.1% +1.9 p.p. 6.0% 6 0% 2.4% 2 4% 5.4% 1.5% 1.7% FY 09 0.2% Q1 10 H1 10 9M 10 FY 10 FY 09 FY 10 -2.1% Telefónica, S.A 6 Investor Relations
  • 8. GROUP FINANCIALS Improved revenue profile Regional contribution to organic revenue growth Revenue mix by service FY 09 +0.3 p.p. +2.4% +2.7 p.p. 79% 15% 5% 1% FY 10 +1.0 p.p. 74% 18% 5% 2% -1.6 p.p. T. España T. Europe T. Latam Others & TEF Accesses & Voice BB connectivity Eliminations Group Applications & new business Others Solid growth across strategic areas Mobile data: +19% organic y-o-y FBB: +5% organic y-o-y Applications & new services: +12% organic y-o-y Telefónica, S.A 7 Investor Relations
  • 9. GROUP FINANCIALS Driving fast adoption of MBB to further boost revenue MBB penetration in our mobile base Dec-09 Dec-10 • 16% in Venezuela 20% 21% • 7% in Chile • 5% in Brazil 15% 12% Custo e s Customers with MBB devices + attached data t de ces attac ed 10% rates now 10% of our total mobile base, ~20% in 7% Europe 5% 3% Wider portfolio of devices T. Group T. Latam T. España T. Europe Leveraging scale to further reduce device costs Tiered pricing in our markets FY 10 Mobile data revenue growth (organic y o y ) y-o-y Mobile data already 27% of MSR (+3 p p y o y) p.p. y-o-y) 32.4% 19.3% Total Non-P2P Non P2P SMS Mobile data MBB penetration: Active MBB users in the last 3 months over total mobile customers. Telefónica, S.A Aggregate figures for Group mobile service revenue, mobile data revenue and non-P2P SMS data revenue. 8 Investor Relations
  • 10. GROUP FINANCIALS Benchmark underlying profitability OIBDA Organic y-o-y growth 0.8% 0 8% Q1 10 Improved OIBDA trends along the year FY 10 +4.2p.p. Cost reduction initiatives on track Maximizing benefits f M i i i b fi from global projects: € 200 m l b l j -3.4% in 2010 Limited erosion in underlying profitability y-o-y despite higher commercial efforts: OIBDA margin Organic y-o-y growth • Reinvesting efficiencies to foster sales expansion: Commercial expenses up 6.9% organic y-o-y 38.3% 38 3% • Interconnection costs down 0.8% organic vs. FY 09 0 8% vs 36.7% -0.6p.p. on lower MTRs y-o-y -1.6p.p. y-o-y Q1 10 FY 10 FY 10 margin ex-VIVO capital gain and H2 10 non-recurrent restructuring expenses . Telefónica, S.A 9 Investor Relations
  • 11. GROUP FINANCIALS Higher CapEx to support growth in customers & volumes CapEx € in millions 2,616 10,844 8,228 +5.9% Organic i Strengthening our networks to foster top line growth: • Focused CapEx: 77% oriented to growth and FY 10 reported Spectrum FY 10 transformation Ex spectrum licences Reported • 3G CapEx up 30% y-o-y in organic terms Spectrum acquisition in Germany (€ 1.4 Bn) & Mexico 858 -35 8,228 8 228 (€ 1 2 Bn) 1.2 B ) 7,246 157 T. Europe T. Latam -9.9% T. España +12.7% +8.4% FY 09 reported FY 10 reported Ex spectrum Ex spectrum y-o-y organic growth Growth and transformation CapEx excludes spectrum acquisitions. Telefónica, S.A 10 Investor Relations
  • 12. GROUP FINANCIALS Meeting our year-end targets for 8 years in a row Revenue OIBDA +3.8% 2010 GUIDANCE 2010 GUIDANCE +1%/+4% 1%/ 4% +1.4% 1 4% +1%/+3% 1%/ 3% FY 10/FY 09 FY 10/FY 09 CapEx EPS €7,646 m 2010 GUIDANCE FY 10: 2010 GUIDANCE €7,450/7,650 m € 2.10 € 2.25 FY 10 Figures according to guidance criteria. Telefónica, S.A 11 Investor Relations
  • 13. TELEFÓNICA ESPAÑA T. España: Delivering on 2010 priorities Sound commercial activity: +10.5% y-o-y, focused on value 53.0% Maintain a strong MBB accesses: x1.7 y-o-y to 20% of total mobile accesses commercial momentum (FBB & FBB net adds: + 6.6% y-o-y, solid market share at 53% MBB) and market Contract mobile gross adds: +24.5% y-o-y leadership to capture FY 10 Fixed line losses: 18.3% lower than in 2009 market recovery Revenue Market Pay TV accesses: +12.1% y-o-y, gaining market share Share (Estimated) FY 10 OpEx (comparable y-o-y change) 46.9% Total Subcontracts Supplies Bad Taxes Personnel OpEx Reinvest efficiency debt gains in the short -1.1 p.p. 11 term to ensure -0.6 p.p. business growth -0.6 p.p. -0.1 p.p. +0.9 p.p. FY 10 prospects Comparable OIBDA Margin Limited erosion in OpCF after working capital (-5.5% y-o-y), €6.5 Bn leveraging an efficient management of WC Benchmark profitability despite increased CapEx (+8.4% B h k fit bilit d it i d C E ( 8 4% Deliver a strong y-o-y) focused on growth: cash-flow generation • 70% devoted to growth and transformation FY 10 • 3G to capture the MBB opportunity OpCF & Comparable Margin • FBB & Pay TV to enhance our offer Comparable terms for FY 10 y-o-y change include Tuenti in the period Aug-Dec 2009 and exclude the following effects: USO, real estate capital gains, Medi Telecom Telefónica, S.A disposal capital gain, Telyco Morocco, TV Tax, revision of the estimates for the personnel commitments provided for in prior periods to 2009, non-recurrent restructurings costs, bad debt recovery and application sales. 12 Investor Relations Operating Cash Flow after working capital: Operating collections less OpEx and CapEx payments.
  • 14. TELEFÓNICA ESPAÑA Top line impacted by regulation and increased competition in a difficult economic environment T. España FY 10 Revenues (comparable y-o-y change) Itx. & Access Outgoing Non-P2P Handsets mobile Data FBB & Voice voice + SMS Mobile & others Others Total Wholesale revenues impacted by g Roaming-in (fixed) P2P SMS Data & IT regulatory measures (MTR, Roaming l (MTR R i cuts, lowest ULL prices in Europe and -1.7 p.p. -0.1 p.p. below our costs) -2.4 p.p. Retail access & voice revenues +0.7 p.p. pp dragged by lower accesses & usage +0.6 p.p. -2.3 p.p. +0.6 p.p. +0.2 p.p. amid challenging macro conditions and strong competition Wireless business Retail FBB business Outgoing voice MSR ARPM ARPU (comparable) ( p ) ARPU Revenues -4.3% -5.6% -7.3% -7.2% -7.6% -8.3% -8.7% 8.7% -9.3% 9 3% -9.1% 9 1% -10.7% Q4 10 (y-o-y) 2010 (y-o-y) Q4 10 (y-o-y) 2010 (y-o-y) Increased price competition from traditional network Further price competition from integrated players competitors in Q4 10 Focus on enhancing our offer (perceived value) Solid growth in connectivity revenues: +54.3% y-o-y Comparable terms for FY 10 and Q4 10 y-o-y change include Tuenti in the period Aug-Dec 2009 and exclude the following effects: USO, Telyco Morocco and Telefónica, S.A application sales. 13 Investor Relations
  • 15. TELEFÓNICA ESPAÑA There is still ample room to further increase our efficiency Less overhead: 6% reduction of manager positions We are working to Potential outsourcing of operations to service providers reshape our labour h l b costs … Further workforce restructuring processes New pay and benefits agreement with pay revisions not linked to CPI … optimizing our Reduction of Smartphone unit costs commercial costs… Value-based policy on handset subsidies … further leveraging on Advancing towards Global Operations (e.g. European Datacenter) global Group scale… scale Global purchasing benefits … and we will continue Network sharing g actively managing our i l i portfolio of assets Divestitures of non strategic activities Telefónica, S.A 14 Investor Relations
  • 16. TELEFÓNICA LATAM T.Latam: Sound profitable growth +1.4p.p. +6.7% +5.3% Robust organic revenue growth leveraging fast Revenue customer expansion: ( g (Organic y-o-y growth) • Double D bl digit growth in MSR g th i FY 09 FY10 • Sound Internet & Pay TV sales +5.7p.p. +9.1% 39.9% OIBDA +3.4% (Organic yoy y-o-y growth) 36.5% 36 5% Solid profitability leveraging scale & regional Q1 10 FY 10 OIBDA margin integrated model Strong OIBDA margin despite increased commercial g g p efforts 15,156 39.9% OpCF organic growth exceeding revenue growth 39.8% Profitability 10,328 +6.9 % (Organic y-o-y growth) +0.9p.p. +46.7% Net Adds (´000) OIBDA Margin OpCF FY 09 FY 10 y-o-y O g i Organic Organic growth assumes constant exchange rates as of FY 09 (average fx) and excludes hyperinflation accounting in Venezuela in both years. OIBDA, OIBDA margin, Telefónica, S.A and OpCF exclude the capital gain from the revaluation of our pre-existing stake in VIVO in Q3 10 and Q4 10 non-recurrent restructuring costs. 15 Investor Relations OpCF excludes the spectrum acquisition in Mexico.
  • 17. TELEFÓNICA LATAM Wireless: A perfect combination of voice and data growth Robust Commercial Activity Improving customer value Contract net adds/total Customer growth (y-o-y) ARPU (y-o-y ex-fx) Net adds (y-o-y) et (y o y) Accesses g o t ccesses growth (Dec-10 y-o-y) +28.7% +28.9% x1.9 +10.8% +9.2% >5% of +10.8% 46% customer base Total Contract MBB -0.2% 19% Customers -2.1% -40.3% -40 3% FY 09 FY 10 FY 09 FY 10 Organic Revenue growth (FY 10 y-o-y) Mobile Data FY 09 FY 10 +10.6p.p. 14.3% 43% 40% 12.0% 38% 31% 23% +3.8p.p. 38 19% Voice Data Total Outgoing MSR Data Rev. % non-P2P SMS (Organic y-o-y % Data Rev./MSR Rev./Data Rev. Outgoing Revs. g g growth) Telefónica, S.A 16 Investor Relations
  • 18. TELEFÓNICA LATAM Wireline: Enhanced quality fuelling commercial activity Accesses (m) Net adds (‘000) 7.4 1.016 FBB growth acceleration for 5th quarter in Latam 360 a row Retail eta 259 FBB Churn contention across services 123 x2.8 +15.8% Successful bundling strategy; 86% of y-o-y growth total FBB Dec-10 Q4 09 Q4 10 FY 09 FY 10 Accesses (m) Net losses (‘000) 24.4 -53 Slowdown of accesses y-o-y decline Latam -175 ( 0.7% (-0.7% vs -2.6% in September) 2.6% Retail Fixed Accesses -530 Churn improvement based on bundled offer and enhanced quality -0.7% y-o-y growth -1,066 66% of fixed accesses on bundles Dec-10 Dec 10 Q4 09 Q4 10 FY 09 FY 10 35.6% Internet & 28.1% Pay P TV rev/ / 24.0% 22.8% 24 0% 22 8% Higher contribution from Internet & Pay 22.0% TV revenue Total rev 14.8% (FY 10) +1.2p.p. +3.2p.p. +2.3p.p. +2.9p.p. +3.0p.p. +0.3p.p. • Sequential organic growth acceleration: +7.2% FY 10 vs. +6.4% 9M 10 y-o-y growth Latam Peru Chile Arg. Arg Col. Col Brazil Telefónica, S.A 17 Investor Relations
  • 19. TELEFÓNICA LATAM Brazil: Sound momentum across business TELESP On track on synergies VIVO generation Sustained improvement in commercial activity driven by Solid customer growth leveraged on contract enhanced quality q y Sequential growth in ARPU for 3 quarters in a row Record FBB net adds in Telesp’s history Customer y-o-y growth Net adds (mn) 8.5 Traditional FBB Lines 60.3 m 2.9 29 681 2.6 FY 09 81 2.9 Total FY 10 Contract +16.5% 39 0.6 Net Adds (´000) Dec-10 Q4 10 FY 10 Contract 22% 33% weight -408 Gradual improvement in financial metrics p Sequential ramp up in financial metrics q p p 9M 10 (y-o-y in l.c.) 9M 10 (y-o-y in l.c.) FY 10 (y-o-y in l.c.) FY 10 (y-o-y ex-fx and perimeter) +7.4% +11.4% +13.1% +3.3% +3 3% +0.1% +0.2% +9.3% +9.1% +8.4% +7.8% -3.0p.p. -4.2 p.p. -7.5% +0.2 p.p. +1.1p.p. -10.9% 10.9% OIBDA OIBDA Total Rev. FBB rev. OIBDA Margin Total Rev. MSR OIBDA Margin Telefónica, S.A 18 Investor Relations
  • 20. TELEFÓNICA LATAM Brazil: Tender offer for Vivo’s ONs and Corporate Restructuring CVM approval of the tender offer: February 11th Filing of “Edital” and launch of the tender offer: February 16th Tender offer for Vivo’s ONs End of offer period & “leilao”: March 18th (11% free float) free-float) Settlement: Lump sum option (March 22nd); 2 instalments options (March 22nd and July/Oct) Cash-outflows ( ) below € 800 m f (E): BoDs Approvals: Expected end Q1/Beginning Q2 11 Telesp/ Vivo Corporate TSP/VIVO GSMs Approvals (Assuming ANATEL approval) : Expected Q2 11 Restructuring Close of restructuring: Expected H1 11 restructuring Telefónica, S.A 19 Investor Relations
  • 21. TELEFÓNICA LATAM Good performance in key operations % Telefonica Group Revenue Contribution 3.0% 3.8% 3.2% Mexico Venezuela Peru Solid mobile customer growth Lower commercial activity y-o-y L i l ti it on limited availability of handsets Growth in total accesses driven by (+13.0% y-o-y), gaining market 2x mobile contract base and 11% share Robust financials despite increase on FBB Strengthened position in MBB devaluation with MSR growth (+21.3% y o y) (+21 3% y-o-y) pushed by data Positive growth in OIBDA and g after acquisition of spectrum f i ii f margin stabilization services (+47.4% y-o-y) Repositioning of prepay offer on track Solid OIBDA margin (46.9%) Argentina 5.1% Chile 3.6% Colombia 2.5% Bundles leads to stable traditional Steady accesses growth (+10.7%) Wireline accesses stabilization with positive evolution in all fixed accesses and steady FBB driven by FBB and Pay TV growth growth (+16.3% y-o-y) businesses Strong mobile customer growth, Sequential revenues acceleration Robust revenue increase (+17.9% focus in contract (30% of total) y-o-y) driven by FBB and MSR in fixed and mobile businesses Sound improvement in financial Improved growth in OIBDA and Sequential ARPU improvement metrics based on contract and data margins throughout in 2010 Growth rates in financials are given in local currency. In Venezuela, excludes also hyperinflation accounting in both years. Telefónica, S.A 20 Investor Relations
  • 22. TELEFÓNICA EUROPE T.Europe: Continuing strong performance +14.3% +45.6% High commercial activity focused on value: Incl. HanseNet Accesses +6.2% +8.2% • 72% of mobile net adds in Q4 on contract; +1 p.p. in (Dec-10; y-o-y +6.0% contract mix growth) 21% 56.3 m 49% • Broader smartphone portfolio 46.7 m Organic • Strong increase in MBB penetration (+6 p.p. y-o-y) % over total mobile base Total Total Mobile • Stable churn in very competitive markets MBB Accesses Mobile Contract +6.7% +6.5% +6.4% +5.4% Improving growth trends driven by data: Revenue +4.4% (y-o-y growth) +3.2% +3.7% • Solid non-P2P SMS revenues, up 26.4% organic y-o-y +3.2% in FY 10 +1.7% +1.1% • Very strong performance of handsets sales (+22.5% Organic ex-MTR Organic y-o-y organic in FY 10) FY 09 Q1 10 H1 10 9M10 FY10 +16.6% Building profitability: gp y FY 2010 Profitability +4.9% • FY 10 margin maintained in comparable terms (y-o-y growth in despite increased commercial costs comparable terms) Accelerated operating restructuring to enhance y future efficiency OIBDA OpCF Organic growth: assumes constant FX and excludes the consolidation of HanseNet (since mid February) and Jajah (January-December). Manx T. results in the second half of 2009 are excluded and the capital gain from its disposal in Q2 10. OIBDA also excludes non-recurrent restructuring expenses mainly related to personnel Telefónica, S.A reorganization in H2 10 and CapEx excludes the acquisition of spectrum in Germany. HanseNet and Manx T. customers are excluded. Comparable growth: organic growth and excluding additional non-recurrent effects: i) restructuring expenses, ii) USO, iii) real estate gains, and iv) the proceeds from 21 Investor Relations the settlement agreement with T-Mobile in 2009.
  • 23. TELEFÓNICA EUROPE T.O2 UK: Leading the wave of profitable data monetization Dec-10 Customers % MBB/total +9.8% 23% Strong momentum in MBB, while excelling the core: Mobile 16% • New tiered tariffs taken by 36% of consumer contract customer KPIs data users +4.3% 4 3% • Market leading contract churn kept at 1.1% y-o-y change • Contract base is 47% over total (+2 p.p. y-o-y) Total Contract Dec-09 Dec-10 8.7% 9.2% Continued top line growth to 6.5% y-o-y in FY 10: 7.9% MSR 5.6% • ARPU increased 1.2% y-o-y ex MTRs (y-o-y growth) • Non P2P Non-P2P SMS revenue: +32% y o y 32% y-o-y • Handset sales up 9.2% y-o-y on growing demand for Q4 10 smartphones & lower subsidies FY 10 Reported Ex-MTRs OIBDA OIBDA margin +11.0% Business reorganization to capture new opportunities and customer service enhancement: Profitability +7.2% 24.7% 25.4% (y-o-y (y o y comparable • Continued efficiency offsets higher commercial costs y g growth) • Restructuring costs of € 72 m booked in Q4 10 +0.5 p.p. +0.2 p.p. • Increased CapEx to give best network quality comparable y-o-y change Q4 10 FY 10 Q4 10 FY 10 Comparable growth. Excluding non-recurrent restructuring expenses in 2009 and in 2010 (mainly related with headcount and shops). Telefónica, S.A Growth rates in financials are given in local currency. 22 Investor Relations
  • 24. TELEFÓNICA EUROPE T.O2 Germany: Maintaining strong momentum Dec-10 Mobile base Mobile Net Adds (‘000) Leveraging our network and integrated approach: 1,542 Customer +9.9% 421 • Building scale in core mobile (+18% y-o-y net adds) Base +7.2% • iPhone and smartphone tariffs were 80% of (y-o-y growth) ( o gro th) commercial activity i Q4 i l i i in 54% • Retail FBB net adds in Q4 (x2.6 q-o-q) driven by % Contract integrated distribution with HanseNet Total Contract Q4 10 FY 10 9.8% Solid revenue growth on strong fundamentals: 7.9% Revenue • Sequential acceleration in MSR ex- MTR cuts (y-o-y organic 4.9% 4 9% • Non-P2P Non P2P SMS revenue: +31% y-o-y to 42% of yoy growth) 3.8% data revenues • Strong handset sales in Q4 from higher demand Q4 10 for smartphones through “My Handy” FY 10 Total Revs. T t lR MSR (ex-MTR cuts) ( MTR t ) OIBDA OIBDA margin (ex-restructuring) Profitable growth on the right foundations: +11.6% Profitability +10.1% 10 1% 25.8% 25 8% • OpCF : 3 4x y o y comparable 3.4x y-o-y 25.3% (comparable y-o-y • Tangible synergies from HanseNet integration growth) +0.4 p.p. +0.5 p.p. LTE rollout on track; 99% planned sites owned: • CapEx down due to network rollout completion Q4 10 FY 10 Q4 10 FY 10 Comparable growth: excludes the consolidation of Hansenet since mid February , non-recurrent restructuring expenses in H2 10 and in 2009 mainly related with personnel Telefónica, S.A reorganization and the acquisition of additional spectrum. 23 Investor Relations
  • 25. GROUP FINANCIAL EXPENSES AND DEBT Leverage ratio within target range after Brasilcel acquisition Net Financial Debt Evolution € in millions +4,365 55,593 +8,554 43,551 43 551 6,755 +6,755 +834 -8,466 • Includes pending payments on Brasilcel acquisition Net Fin. Debt FCF Commitments Shareholder Net Financial FX, accruals Net Fin. Debt Dec-09 Post- cancellation remuneration Investments and others Dec-10 Minorities Total Net Debt + Commitments/OIBDA (FY 10) 2. 22x 2.41x 2.50x OIBDA OIBDA OIBDA 25,777 25 777 Sale of fixed assets & Non-recurrent restructuring Reported 9M 50% non-recurrent OIBDA1 expenses other than OIBDA2 OIBDA Vivo OIBDA restructuring expenses commitment s to TEF Foundation • Leverage target (Total Net Debt + Commitments € 57.3 Bn) not exceeding the 2.5x OIBDA limit (1) OIBDA: excludes results on the sale of fixed assets and non-recurrent restructuring expenses and includes 100% of Vivo’s OIBDA for the full year 2010. Telefónica, S.A (2) OIBDA: excludes results on the sale of fixed assets and non recurrent restructuring expenses, but firm commitments related to the Telefónica Foundation’s social Investor Relations activities, and includes 100% of Vivo’s OIBDA for the full year 2010. 24
  • 26. GROUP FINANCIAL EXPENSES AND DEBT Contained interest expense and strong liquidity position Cost of Debt ex-fx of 5.0% Cost of Debt Fixed Debt € in millions FY 10 36.7 • 6.8 Bn Forward € in billions starting swaps Net i N interest E Expenses -2,502 2 502 24.0 fixing d bt i fi i g debt in 2011 29.9 FX results -147 Total Financial Results -2,649 Total Average Net Debt 49,999 49 999 Dec-09 Dec-10 Unused committed credit lines Maturity profile and Average net debt life • Includes undrawn € in billions 11.0 amount on new € in billions Dec-10 >6 years after syndicated to cover 2011 new 9.0 pending payments issuances1 +1.8 on Brasilcel 6.7 7.2 (ex-Brasilcel) acquisition (€ 2Bn) 3.0 • Covered by 5.7 5 7 years new issuance €1.2 Bn (Jan) & $2.75 Bn (Feb) Undrawn Credit Undrawn Credit 2011 2012 Average net lines Dec-09 lines Dec-10 debt life Dec-10 Contained interest expenses at 5% while increasing the amount of fixed debt in a low interest rate environment Reinforced liquidity position thanks to unused committed lines increased by €1.8bn in 2010 Recent 2011 issuances cover full net maturities in the year while increasing average debt life above 6 years after new issuances y g g y (1) Average debt life calculated as of Dec-10, including € 1,200 m and $ 2,750 m bond issuances made in 2011. Telefónica, S.A Investor Relations 25
  • 27. GROUP FINANCIALS 2011 guidance: continued focus on growth Strong momentum in LatAm & further outperformance of T. Europe to outpace decline in Spain: Steady revenue • Fully exploiting mobile data opportunity in our markets growth • Capturing quality growth • Negative impact from severe regulation across European footprint Balancing profitability with higher commercial activity Industry leading Sett g t e bas s o p o tab e Setting the basis for a profitable MBB growth go t profitability fit bilit Continue to leverage Group scale opportunities and global initiatives Higher CapEx to Improved networks capabilities to support growth in mobile data deliver future Further upgrades in FBB networks growth Continue to leverage Group scale opportunities and global initiatives Adjusted Base Guidance € in millions 2010 2011 Revenues 63,144 Up to 2% Upper 30s OIBDA Margin 38.0% Limited erosion y-o-y CapEx 8,541 ~9,000 Figures according to guidance criteria. Telefónica, S.A 26 Investor Relations
  • 28. GROUP FINANCIALS Maintaining premium returns on strong FCF generation M&A focused on acquiring Active management of our Leverage ratio within spectrum in current markets non-core asset portfolio target range to secure future growth Delivering on dividend policy (growing DPS) €1.75 €1.60 €1 60 €1.40 €1.15 Dividend coverage >1 +14.3% Tactical share buybacks to be considered for FCF excesses y-o-y FY 09 FY 10 FY 11 FY 12 Leverage target: Total net debt+ commitments/OIBDA at 2.0/2.5x. Telefónica, S.A 27 Investor Relations
  • 29. GROUP FINANCIALS Regional priorities Defend revenue market leadership: • Rational commercial approach focused on customer value Capture growth opportunities leveraging our integrated offer: T. T ESPAÑA • Total BB, Pay TV and ICT services (SMEs & corporates) Disciplined CapEx, growth oriented Further reshaping of our cost structure Speed up the capture of all the value of integration: • Special focus on Brazil Strengthen St gth our bet in broadband, leveraging on a valuable fixed & mobile offer b t i b db d l gi g l bl fi d bil ff T. LATAM • Reinforce our market position, focusing on customer value as the driver for growth Further develop our unique infrastructure: • Co t ue est g o g o t Continue investing for growth Increase value of customer base: • Enhance contract share • Increase data usage providing basis for data monetization T. EUROPE Improve efficiency: • Higher customer investment offset by delivery of restructuring programs and Group global initiatives • Optimizing CapEx through cost initiatives and partnerships Telefónica, S.A 28 Investor Relations
  • 30. GROUP FINANCIALS Closing remarks Solid set of results in 2010 Delivering on our commitments Completed k strategic t C l t d key t t gi transactions ti Continued focus on growth and maintaining premium returns in 2011 Leveraging our integrated asset portfolio to fully capture the digital world opportunity Telefónica, S.A 29 Investor Relations