1. Name : Chan Kok Wai, Lawrence
Tel : +6016-686 8582
Email : lawrencechankw@gmail.com
PERSONAL KEY QUALITIES_________________________________________
- Detail-oriented
- Consummate
- Committed and responsible at work
- Good team player
- Systematic
- Leadership
WORKING EXPERIENCES AND JOBSCOPES___________________________
1. Business Development Manager (2013 – 2015)
Hong Leong Assurance Bhd
- Market segment, after understand on products target market.
Example: divided into age, income, and corporate company ranges.
- Plan some approach skills to approach target market
Example: cold calling, door to door approaching, referral market
- Follow up on target market sales result; determine whether the market is
correctly targeted. If follow up appointment is high, meaning there is the
right approaching market.
- Target referral market
Example: referral market always has a higher potential where product
needs. From there could have a potential market to approach?
2. Tour Manager & Cooperate Tour Operation
Andalas Travel & Tours Sdn Bhd (Star Tour) (2005 – 2008)
Holiday Tours & Travel Sdn Bhd (2008 – 2009)
Winter Creations Sdn Bhd (MICE Travel) (2010 - 2012)
- Understanding client need
Example : Cooperate traveller need well arrangement on transportation
and hotel to save their time on work and meeting
: Dealer incentive trip need surprise and impress arrangement
during the trip to let dealer know how important them to the
organization company
: Leisure traveller need more advice / suggestion on the tour
arrangement but anyhow still let them to have their preferable
journey
: Family trip need more caring on senior citizen and children
need

2. - Understanding to deal with different country culture on works
Example : China needs relationship and power to help problem solve
smooth
: Korea still showing ‘MAN’ power / man is a final decision
maker
: Vietnamese prefer peaceful mindset and no rushing in work
arrangement
: Indonesia
: European country needs to follow rules by rules
: USA needs human rights
3. Event Planner
Class Act Consultancy Sdn Bhd (2009 – 2010)
- Communicate with client and analyst needs
- Workout the proposal and present the idea to client
- Contact and meeting with suppliers for the event needs and setup
- Monitor the progress and coordinate in between client and suppliers on the
event day
- After event, post-mortem with client and suppliers to help improve on
better service
ACADEMIC QUALIFICATIONS _____________________
- IATA / UFTAA Foundation in Travel & Tourism Diploma (Montreal,
CANADA) (2005)
- Need Based Approach (2012)
- Register Financial Planner (RFP) - Module 1 (2014)
- Register Financial Planner (RFP) – Module 2 (2015)
SKILLS_____________________________________________________________
- Microsoft Office
- Abacus Systems
- Amadeus GDS
LANGUAGES________________________________________________________
English Bahasa Malaysia Mandarin
Written Good Good Good
Spoken Good Good Good