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Knowledge  Management  Initiatives  at  DePaul University May 9, 2006 Alan Burns School of Computer Science, Telecommunications and Information Systems (CTI) DePaul University 243 S. Wabash Ave. Chicago, IL 60604 312-362-8237 http://facweb.cs.depaul.edu/aburns
Outline ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
About Us ,[object Object],[object Object],[object Object]
About Us ,[object Object],[object Object],[object Object]
About Us ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Current KM initiatives at DePaul ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Current KM initiatives at DePaul ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Current KM initiatives at DePaul ,[object Object],[object Object],[object Object],[object Object],[object Object]
Current KM initiatives at DePaul ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Outline ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Emerging Trends in IT and KM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Emerging Trends in IT and KM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The New KM:  High Performance Workplace? from Systems Analysis & Design 5th Edition Shelley, Cashman and Rosenblatt TPS MIS DSS EIS A shift back to DSS?
Gartner’s PCC Conference CONTENT CONSUMER / USER CONTENT PRODUCER CONTENT MANAGEMENT SYSTEM PORTALS REPOSITORY OF CONTENT PCC:  Portals, Content (Management) and Collaboration
The New KM:  Organizational Intelligence (?) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Organizational Intelligence Lately, I think of Organizational Intelligence as the larger umbrella under which KM resides. The table is incomplete and the technologies can transcend cell borders. * For example, see past KM Chicago presentations by Jason Marty, Susan Lendri Explicit: Group Decision Support Systems (GDSS) Tacit: Communities of practice Explicit: Personal Knowledge Management (PKM) Tacit: Social Networks Telephones Directories of resident experts Process of knowing (the learning process) Explicit: Best Practices * (the morphing of KM?) Portals Content Management Systems Tacit: Conversational KM Explicit: Knowledge Based Systems Tacit: Learning Management Systems Web Logs Stock of what you know KNOWLEDGE AS Enterprise Individual SCOPE OF MANAGEMENT
A need for VWE designers? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Requisite skills/knowledge areas for VWE designers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Anticipated Outputs of  DePaul’s VWE Project ,[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions ,[object Object],[object Object]
Supplemental material ,[object Object]
Ye Olde KM (?) ,[object Object],[object Object],[object Object]
Knowledge Workers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Emerging Trends in IT and KM ,[object Object],[object Object],[object Object],[object Object],from  Personal Knowledge Networks Emerge With Grassroots KM, Caldwell, F. (2002). Gartner ID: SPA-18-8059
Evolution of the Virtual Workplace Environment Project ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Outline ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Stages of the Knowledge Systems Development Life Cycle (KSDLC) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Knowledge vs. Information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tending to the usual suspects ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Organizational Learning and Knowledge Management from  Handbook of Organizational Learning and Knowledge Management, Easterby-Smith, M. and Lyles, M. (2003)
Views of  Knowledge Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Personal Knowledge Management (PKM) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Similar terms ,[object Object],[object Object],[object Object],[object Object],[object Object]
Similar terms ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Knowledge as Conversations ,[object Object],[object Object],[object Object],[object Object],[object Object]
Some Conversational KM Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],from  Wagner, C. (2003).  Wiki: A Technology for Conversational Knowledge Management and Group Collaboration, Communications of the AIS, 13 (19).
Conversational KM Technologies from Wagner, C. (2003).  Wiki: A Technology for Conversational Knowledge Management and Group Collaboration, Communications of the AIS, 13 (19).

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KM Initiatives at DePaul University

  • 1. Knowledge Management Initiatives at DePaul University May 9, 2006 Alan Burns School of Computer Science, Telecommunications and Information Systems (CTI) DePaul University 243 S. Wabash Ave. Chicago, IL 60604 312-362-8237 http://facweb.cs.depaul.edu/aburns
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  • 13. The New KM: High Performance Workplace? from Systems Analysis & Design 5th Edition Shelley, Cashman and Rosenblatt TPS MIS DSS EIS A shift back to DSS?
  • 14. Gartner’s PCC Conference CONTENT CONSUMER / USER CONTENT PRODUCER CONTENT MANAGEMENT SYSTEM PORTALS REPOSITORY OF CONTENT PCC: Portals, Content (Management) and Collaboration
  • 15.
  • 16. Organizational Intelligence Lately, I think of Organizational Intelligence as the larger umbrella under which KM resides. The table is incomplete and the technologies can transcend cell borders. * For example, see past KM Chicago presentations by Jason Marty, Susan Lendri Explicit: Group Decision Support Systems (GDSS) Tacit: Communities of practice Explicit: Personal Knowledge Management (PKM) Tacit: Social Networks Telephones Directories of resident experts Process of knowing (the learning process) Explicit: Best Practices * (the morphing of KM?) Portals Content Management Systems Tacit: Conversational KM Explicit: Knowledge Based Systems Tacit: Learning Management Systems Web Logs Stock of what you know KNOWLEDGE AS Enterprise Individual SCOPE OF MANAGEMENT
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  • 31. Organizational Learning and Knowledge Management from Handbook of Organizational Learning and Knowledge Management, Easterby-Smith, M. and Lyles, M. (2003)
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  • 38. Conversational KM Technologies from Wagner, C. (2003). Wiki: A Technology for Conversational Knowledge Management and Group Collaboration, Communications of the AIS, 13 (19).

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