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How twitter reacted to Boston Marathon Tragedy?
- 1. Crisis Management lab Panteion University Advertising & Public Relations LAB 1Crisis management
- 5. Boston Marathon @bostonmarathon few tweets about the incident Crisis management 5
- 6. Boston Marathon @bostonmarathon few tweets about the incident technical & location updates Crisis management 6
- 7. Boston Marathon @bostonmarathon few tweets about the incident technical & location updates no often use the hashtag #bostonmarathon Crisis management 7
- 8. Boston Marathon @bostonmarathon few tweets about the incident technical & location updates no often use the hashtag #bostonmarathon links that redirected you to Facebookpage Crisis management 8
- 9. Boston Police Dept. @boston_police Crisis management 9
- 10. Boston Police Dept. @boston_police On April 15th News Crisis management 10
- 11. Boston Police Dept. @boston_police On April 15th News Updates Crisis management 11
- 12. Boston Police Dept. @boston_police On April 15th News Updates Media Advisory Crisis management 12
- 13. Boston Police Dept. @boston_police On April 15th News Updates Media Advisory Informed about Boston Police’s acts Crisis management 13
- 14. Boston Police Dept. @boston_police On the next days News // Updates Media Advisory Asked people to contact if they had any clue Crisis management 14
- 15. Boston Police Dept. @boston_police On the next days News // Updates Media Advisory Asked people to contact if they had any clue Advices // Community Alerts Crisis management 15
- 16. Boston Police Dept. @boston_police Crisis management 16
- 17. The White House @whitehouse Crisis management 17
- 18. The White House @whitehouse On the 15th Quotes Happening now Links for Obama live speech Crisis management 18
- 19. The White House @whitehouse On the following days: Obama Quotes Inspirational – Empowering Crisis management 19
- 20. The Boston Globe @bostonglobe Crisis management 20
- 21. The Boston Globe @bostonglobe A lot of sentences + links that redirect you to their site Crisis management 21
- 22. The Boston Globe @bostonglobe A lot of sentences + links that redirect you to their site Updates// News Crisis management 22
- 23. The Boston Globe @bostonglobe Informative Crisis management 23
- 24. The Boston Globe @bostonglobe Informative A lot of tweets Crisis management 24
- 25. The Boston Globe @bostonglobe Informative A lot of tweets RT tweets of Boston Residents regarding the situation Crisis management 25
- 26. The Boston Globe @bostonglobe Informative A lot of tweets RT tweets of Boston Residents regarding the situation Calls people to contact if they have any information Crisis management 26
- 28. • many &often tweets Crisis management 28
- 29. • many &often tweets • link to site Crisis management 29
- 30. • many &often tweets • link to site • updates Crisis management 30
- 31. • many &often tweets • link to site • updates • quotes/statements Crisis management 31
- 32. • many &often tweets • link to site • updates • quotes/statements • no often hastags Crisis management 32
- 33. • many &often tweets • link to site • updates • quotes/statements • no often hastags • picture/videos Crisis management 33
- 34. • many &often tweets • link to site • updates • quotes/statements • no often hastags • picture/videos • live streaming Crisis management 34
- 35. Wall Street Journal @WSJ Crisis management 35
- 36. • many tweets Crisis management 36
- 37. • many tweets • with hastags#bostonmarathon Crisis management 37
- 38. • many tweets • with hastags #bostonmarathon • link to site Crisis management 38
- 39. • many tweets • with hastags #bostonmarathon • link to site • updates Crisis management 39
- 40. • many tweets • with hastags #bostonmarathon • link to site • updates • commentary Crisis management 40
- 41. REUTERS US NEWS @REUTERS US Crisis management 41
- 42. • many and frequent tweets Reuters US News @ReutersUS15 Apr Two explosions near finish line of Boston Marathon: witnesses http://reut.rs/ZWsXsL live coverage: http://reut.rs/BostonExplosion NY police stepping up security after Boston Marathon explosion http://reut.rs/116xzk1 live coverage: http://reut.rs/BostonExplosion Crisis management 42
- 43. • many and frequent tweets • link to site Reuters US News @ReutersUS15 Apr Boston Marathon headquarters locked down after blasts heard http://reut.rs/ZWsXsL Crisis management 43
- 44. • many and frequent tweets • link to site • updates Reuters Top News @Reuters15 Apr Live updates on #BostonMarathon explosion: http://reut.rs/BostonExplosion Crisis management 44
- 45. • many and frequent tweets • link to site • updates • statements Crisis management 45
- 46. Reuters US News @ReutersUS15 Apr Obama called Boston mayor, Mass. governor to offer help – live coverage http://reut.rs/BostonExplosion Reuters US News @ReutersUS15 Apr D.C police spokesman: department has "heightened" security precautions around Washington, DC - live coverage http://reut.rs/BostonExplosion Reuters US News @ReutersUS15 Apr Boston police: cannot estimate exactly how many injured in explosions http://reut.rs/BostonExplosion Reuters US News @ReutersUS15 Apr Boston police commissioner unclear if Boston Marathon explosions related to JFK library explosion http://reut.rs/BostonExplosion Crisis management 46
- 47. • many and frequent tweets • link to site • updates • statements • often hastags # BostonMarathon # breaking Reuters US News @ReutersUS15 Apr AG Holder directed full resources of Justice to be deployed in investigating Boston explosions: department official #breaking Obama notified of #BostonMarathon, has directed administration to provide whatever assistance necessary in n: White HouseBoston police confirms another explosion at JFK Library #breaking Crisis management 47
- 48. • many and frequent tweets • link to site • updates • statements • often hastags # BostonMarathon # breaking • pictures/videos Reuters Pictures @reuterspictures15 Apr Gallery: #BostonMarathon bombings http://reut.rs/17C7DR4 Crisis management 48
- 49. • many and frequent tweets • link to site • updates • statements • often hastags # BostonMarathon # breaking • pictures/videos • live coverage Reuters US News @ReutersUS15 Apr Two blasts hit Boston Marathon finish line, at least two killed http://reut.rs/ZWsXsL live coverage: http://reut.rs/BostonExplosion Crisis management 49
- 50. FOX 25 News Boston @fox25news Crisis management 50
- 51. • only 10 tweets Crisis management 51
- 52. • only 10 tweets • often hastags # bostonmarathon Crisis management 52
- 53. • only 10 tweets • often hastags # bostonmarathon FOX 25 News Boston @fox25news15 Apr Runners being stopped at mile 26 after explosion near finish line #bostonmarathon FOX 25 News Boston @fox25news15 Apr B & C line of green line temporarily suspended after explosion #bostonmarathon Crisis management 53
- 54. • only 10 tweets • often hastags # bostonmarathon • Breaking news Crisis management 54
- 55. • only 10 tweets • often hastags # bostonmarathon • Breaking news FOX 25 News Boston @fox25news15 Apr BREAKING: @Boston_Police say 22 injured 2 dead #bostonmarathon#fox25 Crisis management 55
- 56. • only 10 tweets • often hastags # bostonmarathon • breaking news • two statements Crisis management 56
- 57. • only 10 tweets • often hastags # bostonmarathon • breaking news • two statements FOX 25 News Boston @fox25news15 Apr Obama has been notified- had directed his administration to provide whatever assistance is necessary in the investigation/response. FOX 25 News Boston @fox25news15 Apr BPD: unclear if explosions at marathon, JFK library related but treating them as if they are #bostonmarathon#fox25 Crisis management 57
- 58. Thank you for your time AlexouMirella Alevropoulou Alexia Dimitrakopoulou Aikaterini PapantonopoulosGiannis Pappa Stella Mania Xenou, Instructor, CEO at Reliant Communications Betty Tsakarestou, Assistant Professor, Head of Adv. & PR Lab Crisis management 58