The document summarizes Novell's roadmap for Open Enterprise Server 2 (OES2), including upcoming support pack 3 (SP3). SP3 will include enhancements to Domain Services for Windows, CIFS, QuickFinder, and iFolder. It also discusses the "Remote Office Appliance" which will help centrally manage remote sites. Long term, Novell is focusing on simplification, interoperability, and the "Ponderosa" vision of decoupling workloads and deploying appliances for the cloud or on-premise.

1. Novell ® Open Enterprise Server Roadmap and Futures Sophia Germanides Senior Product Marketing Manager Collaboration Solutions and Services Novell, Inc. Bill Calero Systems Engineer Collaboration Solutions and Services Novell, Inc.

2. Table of Contents Market and Customer Perspectives Current State – OES2 SP2 Whats Coming in OES2 SP3 NetWare ® Extended Support Looking Ahead

3. Market Trends Traditional data centers morphing into private clouds How to best leverage SaaS and public clouds Virtualization is part of the data center Utilize open source initiatives Cross platform interoperability Merging of consumer and corporate demands Reduce costs, mitigate risk

5. Keep infrastructure costs down

6. Maximize existing investments

7. Help end users be more productive

8. Be sure my infrastructure supports business priorities

9. Be secure and meet compliance requirements

10. Leverage today's newest hardware

14. Workgroup

15. Infrastructure

18. Power

19. Cooling

20. Data storage

21. Providing a Better Way Instead of ... Consider this ... Investing only in proprietary platforms Open Enterprise Server and SUSE ® Linux Enterprise Server can manage and serve many applications Spending on a file and print migration only to be locked-in Maximize the investments you've already made and continue to get industry-leading identity and security, user productivity, choice and flexibility Paying for costly virtualization offerings Open Enterprise Server gives you virtualization for free to host all your workloads – Windows or Linux. Buying expensive Storage Resource Management tools Deploy Dynamic Storage Technology for free to drive down cost and inefficiency Monolithic deployments Open Enterprise Server can deploy AD-ready appliances when you decide

23. Control costs of growing infrastructure with powerful consolidation options

24. Utilize existing administration skills and processes

25. Enjoy vast selection of commodity hardware

26. More than 4,000 supported applications Save your money for strategic projects Upgrade to the infrastructure that controls your costs

28. Best file and print

30. Coexistence

32. Windows coexistence

34. Hybrid Cloud Data Management

35. Multi-server management

36. Advanced Network Services on SLES Workgroup Services Advanced Networking Services Specialized Kernel -> General Purpose OSS -> Virtualization -> Appliances and Cloud N N L L L File Services Print Services identity services Private Cloud Services Content Multi Server Mngt online backup iFolder NDFS

37. Open Enterprise Server 2 SP2

38. Novell ® Open Enterprise Server Delivering Value to End Users and IT End-user Services File and Print Client Infrastructure Services HA Interop Identity Networking

39. Open Enterprise Server 2 Trusted and Innovative Services Workloads with deployment flexibility Networking and Management Novell Storage Services ™ (NSS) SUSE ® Linux Enterprise Server Novell ® CIFS Novell Cluster Services ™ iPrint iFolder 3.8 Novell eDirectory ™ (64-bit) Novell iManag er DNS & DHCP DFS w/ Junction Support Dynamic Storage Technology Domain Services for Windows XEN Virtualization Novell Remote Manager SAMBA & NetAtalk AFP stack CIFS stack POSIX Auto YaST File Storage Interoperability User and IT Productivity Novell Client ™ Archive & Versioning Enhanced Upgrade Utilities End User Collaboration Infrastructure Data Center NetStorage Identity Manager 3.5 Bundle Edition Workloads with Deployment Flexibility

41. Auditing

43. CIFS: Samba, Novell ® CIFS

44. AFP: Native Apple 10.4, 10.5 and 10.6 workstation authentication

45. NFS

47. Windows XP, Vista and 7

49. SaaS product delivery File Systems File Access Protocol iFolder End-User Services File

51. Scalability over Samba – supported up to 1500 users

53. Cross Protocol File locking: AFP, CIFS, NCP

54. NTLM v1

55. DFS Support

56. NCS support Novell CIFS Conceptual Overview Novell CIFS – Advantages and Benefits End-User Services

60. Cross-Protocol File Locking support between AFP, CIFS, and NCP ™

61. AFP parameter configuration and administration through iManager

62. No LUM User enabling required

63. Auditing and Monitoring (afpstat) support for File Access activities

64. Support for Unicode* filenames

65. Support for Universal Passwords longer than 8 characters

66. Clustering support for high availability Novell ® AFP – Advantages and Benefits End-User Services

72. Size of File

73. File Type

75. DST supports up to 16 shadow volumes and up to 16 ShadowFS volumes in a virtualized guest server environment. Infrastructure Services

76. AFTER BEFORE Dynamic Storage Technology Included with Open Enterprise Server, Only on SUSE ® Linux Enterprise Server Infrastructure Services

78. No Novell Client ™ required

79. Support for cross-domain and cross-forest trust relationships

81. Domain Services For Windows Conceptual Diagram Infrastructure Services

83. Citrix Terminal Server

84. VMware VDI

85. MS Sharepoint

87. Novell ZENWorks Endpoint Security 4.1

88. Novell SecureLogin 7 Infrastructure Services

90. iManager plug-in provides support for the new directory objects

91. Clustered Service via Novell Cluster Services ™

93. Clustered Service via Novell Cluster Services

94. DsfW: Novell ® DNS can now be installed with the DSfW (Domain Services for Windows) pattern Infrastructure Services

99. File opened, closed

100. Link to file or directory created

101. File or directory metadata modified (ie: file creation time, owner, flags, etc. -not file data)

102. Trustee added or removed to file or directory

106. Open Enterprise Server 2 SP2 New Feature Summary SUSE ® Linux Enterprise Server 10 SP3 support Novell Storage Services ™ file system auditing Cross protocol file locking for AFP, CIFS and NCP ™ DFS support via CIFS protocol Remote Server Navigation for FTP servers UPD and Bi-Di Printing support for HP and Xerox printers iFolder support for Active Directory and tiered admin support Simplified Domain Services for Windows Install iFolder and iPrint clients for Win 7, SUSE Linux Enterprise Desktop 11 and MAC 10.6

107. Upgrading to Open Enterprise Server 2 Migration Toolkit

110. Domain Services for Windows

111. Virtualization

113. Linux certifications

115. Free Bootcamp at Brainshare

116. Free OnDemand Training

118. User comments

119. Quick response time

121. Novell CoolSolutions

123. Linkedin Groups

124. Facebook

125. YouTube Learning Resources

127. Upgrading to OES Guide - http://www.novell.com/documentation/oes2/upgrade_to_oes_lx/ page=/documentation/oes2/upgrade_to_oes_lx/data/front.html

128. iPrint Migration Best Practices – TID 7004455 Other iPrint Resources – TIDS 7004109 , 7005255 , 7004910 Brainshare ® Bootcamp and Session – CL212

129. ISV Ecosystem of Partners Open Enterprise Server 2 SP2

130. Data Center Infrastructure Support Novell ® Sentinel ™ PCounter Backup Anti-virus Audit Print Accounting

132. CA: BrightStor

133. IBM: Tivoli Storage Manager v5.5

134. Syncsort: Backup Express v3.1

135. BakBone: NetVault

136. CommVault – Simpana 8

138. Symantec Endpoint Protection v11.0

139. CA Antivirus v8.1

142. PaperCut

143. PCounter ISV list: http://www.novell.com/products/openenterpriseserver/partners_communities.html

144. Premier Software and Hardware Vendors Support ...Plus hundreds more ISVs SUSE ® LINUX Enterprise Server 10 Partner Applications Servers and Storage

145. Open Enterprise Server 2 What's Next with Support Pack 3

146. Novell ® Open Enterprise Server 2 SP3 2012 2010 2011

147. Novell ® Open Enterprise Server 2 SP3 2012 2010 2011

148. Open Enterprise Server 2 SP3 New Feature Summary Novell ® Remote Office Appliance Domain Services for Windows enhancements Novell CIFS Open SLP integrated into eDirectory ™ DHCP view of leases in Java console Dynamic Storage Technology with CIFS support QuickFinder support for Windows 2007 iFolder

151. Deploys servers and workstation apps and patches

153. Enforce build standards

155. Replicates data to the Central Server (CMD) What is it? What will it do for me?

156. Novell ® Remote Office Appliance Conceptual View Central IT Authority Central Management Directory (CMD)

157. NetWare ® Extended Support

158. Product Milestones NetWare ® Extended Support NetWare Self-Support NetWare End-of-Life Windows 2003 End of GA March 7, 2010 March 7, 2012 March 7, 2015 July 13, 2010

160. Experienced NetWare support engineers

161. Critical security fixes only

162. Patches, bug fixes, updates at the discretion of Novell *ALA/SLA Customers' benefits match levels of current support All Customers using NetWare ® who are current (maintenance and latest license) Will receive all the benefits of Extended Support for their entire NetWare environment for Free

163. Ponderosa

165. Best file and print

167. Coexistence

169. Windows coexistence

171. Hybrid Cloud Data Management

172. Multi-server management

173. Advanced Network Services on SLES Workgroup Services Advanced Networking Services Specialized Kernel -> General Purpose OSS -> Virtualization -> Appliances and Cloud N N L L L File Services Print Services identity services Private Cloud Services Content Multi Server Mngt online backup iFolder NDFS

174. Simplify and Interoperate Ponderosa Enabling End Users Virtualization Appliances Public and Private Clouds Common Directory Services Infrastructure Cost Control Simplify Interoperate

178. Flexible migration path (NetWare ® ) NEXT 3 YEARS

179. Novell ® Open Enterprise Server “Ponderosa” 2012 2010 2011 Common Authentication Layer Use AD as the primary identity store

182. Not necessary to move or copy files to a middleware database layer

187. Clustered Filer

188. Multipurpose Filer http://susestudio.com

190. Available with Novell File Management Suite

193. iPrint SaaS delivery; Manage Service Providers, IaaS

195. All services can use AD as the user authentication source

198. Novell Cluster Services ™

200. iFolder

202. DFS split data on cloud

204. F:>Drive liberate files (unstructured data) in the form of content (Content Services)

206. ACLs are maintained via content server

207. File access through Pulse or Wave

208. On prem and web

209. Files become conversations F: Files Content Server

211. Changes are auto-sync'd up

212. Pulse indicates “Live work” environment Content Server

214. Ready for consumption of unstructured data

216. Redundant data location and mapping

218. Advanced file and data services

219. Centralized management of remote sites

221. Leverage skills honed with NetWare ®

222. Exploit commodity hardware

224. Unpublished Work of Novell, Inc. All Rights Reserved. This work is an unpublished work and contains confidential, proprietary, and trade secret information of Novell, Inc. Access to this work is restricted to Novell employees who have a need to know to perform tasks within the scope of their assignments. No part of this work may be practiced, performed, copied, distributed, revised, modified, translated, abridged, condensed, expanded, collected, or adapted without the prior written consent of Novell, Inc. Any use or exploitation of this work without authorization could subject the perpetrator to criminal and civil liability. General Disclaimer This document is not to be construed as a promise by any participating company to develop, deliver, or market a product. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. Novell, Inc. makes no representations or warranties with respect to the contents of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. The development, release, and timing of features or functionality described for Novell products remains at the sole discretion of Novell. Further, Novell, Inc. reserves the right to revise this document and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. All Novell marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States and other countries. All third-party trademarks are the property of their respective owners.

225. Appendix: Customer Successes

226. Notable Open Enterprise Server Customers

227. California Highway Patrol Americas “ The performance of Novell Open Enterprise Server running on Linux has been great and the fact that it ships with Xen for virtualization was a big plus,” said McLeod. “ Had we gone with VMware, it would have cost us an additional $800,000. ” “ Since migrating to Novell Open Enterprise Server and leveraging Xen for virtualization, we’ve been able to consolidate one third of the servers in our data center, “said McLeod. “We can now create a new virtual server on the fly, and have it up and running in less than a day.” Bruce McLeod, Network Architect California Highway Patrol

228. Hartford Hospital Americas “ We wanted to move to Linux and Novell Open Enterprise Server to gives us the networking functionality we are accustomed to with NetWare on a Linux platform. SUSE Linux Enterprise Server gives us enormous flexibility with the ability to leverage open source applications, as well as build our own.". "When we can't hire more staff or invest in more hardware, we have to make do with what we have. Novell solutions allow us to actually do more with less. Novell has saved us a lot of money and our investment continues to pay off ." Fernando Seguro, Manager of Systems Engineering Hartford Hospital CONSOLIDATION ON LINUX story... customer used SLES for multiple apps.

229. Leicester City Council EMEA “ Novell Open Enterprise Server running on Linux gave us continuity with our previous ways of working , combined with new options for the future.” “ The support and service from Novell across the various new solutions has been excellent,” said Volante. “We have already seen significant benefits in terms of reduced administration and increased productivity, and we look forward to extending our set of solutions to include Novell Identity Manager and Novell Teaming + Conferencing.” Kamal Kotecha, Server Manager Leicester City Council

230. Ohio Courts of Claims Americas ““ We live and die by Novell storage solutions. The Dynamic Storage Technology component of Novell Open Enterprise Server enabled us to easily move more than a terabyte of less frequently accessed data to inexpensive hardware, reducing our hardware costs alone by 60 percent .” “ All the storage management solutions we looked at were either really complicated or very expensive,” said Glenn. “Some would have required that we move to a Microsoft file server, and that’s where the conversation ended. I didn’t want to cut our performance in half!” “ With most storage management systems, you often experience incompatibilities in the file system. Dynamic Storage Technology from Novell is such an elegant solution . You don’t even have to make allowances for software incompatibilities.” Michael Glenn, Sr. IT Manager Ohio Courts of Claims DYNAMIC STORAGE TECHNOLOGY reference.

231. Almabani Engineering Contractors EMEA "Where we have to operate using the satellite link, data transfer is much slower, and this would cause synchronisation problems for most e-mail servers," said John Lincoln, IT Director at Almabani. "We needed a solution that could reliably provide access to e-mail, calendaring, tasks and files from any of our locations John Lincoln, IT Director Almabani Engineering Contractors

232. State of Louisiana HHS Americas "We are familiar with Novell's tradition of producing quality products and have had years of great experience with Novell Services. Novell Open Enterprise Server provides outstanding networking and management services on a Linux platform. We want to move to Linux as much as possible in our environment." Chad Israel Technical Account Manager Northrup Grumman for LADHHS Great collaboration & consolidation story.

233. Aquelle EMEA “ The simplicity and power of the Novell Storage Services file system in Novell Open Enterprise Server simply blew us away. It is now easy to apply security policies to individual users or groups, and we have complete control and clarity. Novell Storage Services also offers one-click file salvaging if a user accidentally deletes an important document." Andrew Muller, IT Manager Aquelle This is a new customer to Novell who chose our enterprise-class products when their home-grown Linux solution maxed out. NOT A NETWARE UPGRADE.

234. itecPLUS EMEA "File systems and network services may not seem very important compared with the mission-critical data held in our enterprise SAP systems. However, when you consider that our customers' e-mail systems and other front-end applications cannot function without such services, it would clearly be disastrous to lose them . The Novell Business Continuity Clustering solution enables us to provide the same high levels of availability for our Intel-based systems as for our enterprise systems." Werner Moschner Team Leader, IT Operations itecPLUS OES/Clustering/Business Continuity Clustering

235. iTV.com EMEA Novell Open Enterprise Server running on SUSE Linux allows ITV to further consolidate file, print and mail servers to simplify IT management, while significantly reducing hardware and software costs. A standardized environment has also simplified IT training, allowing ITV to focus primarily on Linux, rather than splitting its training across multiple platforms. "Without a Novell Linux solution, we would have had some difficult decisions to make. We would have had to choose an alternate platform that would not have offered the same level of scalability across our enterprise, or the same degree of performance and cost savings ." Nick Leake, Director,Operations & Infrastructure iTV.com OES/Clustering/Business Continuity Clustering

236. Social Security Appeals Tribunal APAC “ The Novell solutions helped us gain more control over our documentation and empower our members to share and re-use information across the agency. We now have a compact, efficient, centrally managed infrastructure that keeps our costs low and offers better opportunities for future development." Greig Morris, IT Business Manager Social Security Appeals Tribunal

237. Colorado Dept. of Corrections Americas “ Our research showed no cost benefit of moving to a Windows or UNIX-based platform . We saw demonstrations of what a Linux environment could do for us and knew that Novell Open Enterprise Server was the best fit.” “ We were really struggling to keep up with user demand – we were simply running out of circuits and space in our data center. By leveraging Xen virtualization, we can easily add new servers and meet the demands of our users without having to purchase additional hardware .” “ User dissatisfaction was reaching a breaking point before implementing our Novell solutions. We now have a high-performing environment with zero downtime and are able to keep up with the demands of our users, despite minimal resources and limited budget.” John Jubic, End User Solutions Mgr. Colorado Dept. of Corrections

238. Texas Attorney General Americas “ Our small, centralized IT team can manage a complex network across the entire state. Novell Open Enterprise Server and Novell Cluster Services require minimal administration and provide 99.999 percent uptime. ” Rudy Montoya, Director of IT Texas Office of the Attorney General

239. CECI Engineering Consultancy APAC “ "Novell Open Enterprise Server provides excellent network security and ease of administration . Most important, it delivers superb availability, helping us to avoid the cost of unscheduled downtime." FU-Lai Chu, Vice President CECI Engineering Consultancy

240. CECI Engineering Consultancy APAC “ It is fair to say that Novell Open Enterprise Server simply does not crash . We have experienced almost no downtime since we installed the new solution, and we can now take full advantage of our new hardware without worrying about stability issues.” “ Novell Open Enterprise Server is extremely easy to manage and upgrade . You can choose to install only the elements that you need, which makes it rapid to deploy, and the general operating system management tools are very well designed. The solution definitely saves time for our IT staff because it is so simple to use. ” Kou Chunliang, IT Administrator Central China Securities

241. Dalmia Magnesite Cement APAC "We wanted to upgrade, but we did not want to make major changes to our existing infrastructure. Many of the proposed solutions involved moving to a three-tier architecture with numerous application and database servers. Some would also have required our custom applications to be rewritten. These were both expensive options, so we wanted to find a different solution." "We have worked with Novell software for many years, and we are confident in the reliability and performance. When we decided to move to Linux, Novell was the best option for us—particularly because SUSE Linux Enterprise Server and Novell Open Enterprise Server made it easy to migrate without the need for significant redevelopment effort ." "We have had trouble with viruses on Windows-based operating system servers in the past, and we were keen to avoid the same problems in future. So far, our confidence in the Novell operating systems has been completely rewarded." P Saravanan, Systems Manager Dalmia Magnesite Corp. CONSOLIDATION ON LINUX story... customer used SLES for multiple apps.

242. ELBAS EMEA "Novell deserves credit for making it easy to upgrade from NetWare to Novell Open Enterprise Server on Linux – there was no risk to the business and the whole migration went very smoothly.” “ VMware enables us to run all seven Novell Open Enterprise Server environments on just two physical servers – cutting hardware costs, saving space and reducing electricity requirements significantly.” “ VMware virtualisation enables us to run all seven Novell Open Enterprise Server environments on just two physical servers – cutting hardware costs by around 70 percent, saving space and reducing electricity requirements significantly,” said Olsen. “Even more important, we now have the capacity to expand our IT environment to match business growth. There is plenty of headroom in the new servers, and we know that SUSE Linux Enterprise Server is a highly scalable operating system, so there should be no problems in dealing with increasing demand.” Henning Olsen, IT Administrator ELBAS GmbH CONSOLIDATION ON LINUX with VMWare.