The document discusses integrating UX design with the Scrum framework. It describes the challenges of combining UX work, which focuses on discovery, with Agile's emphasis on delivery. It then provides lessons learned and tips for common approaches to integrating UX and Scrum, including having UX and development work closely together from the start of each sprint, ensuring user needs are understood for both business and end users, and considering horizontal and vertical design simultaneously.

1. Integrating UX
with Scrum
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2. Background - me
Information Architecture
Project Management
Business Analysis
Web Strategy
Usability
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3. Background - SilverStripe
40 staff in Wellington & Auckland
20 devs, 4 designers, 5 PM’s
$30k to $300k+ projects
running Agile/Scrum
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4. Scrum at SilverStripe
team defined processes
sprints of 1 to 2 weeks
daily communication
product backlogs
sprint demos
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5. SilverStripe projects
‘agency’ type approach
project team assigned
timeframes agreed
start and end date
end deliverable
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6. Common Agile/UX
criticisms
focus on short development sprints,
chunks deliverables into feature sets
no time for big-picture thinking
little up-front design time
little time to user test
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7. Common Agile/UX
criticisms
Agile work is mostly about delivery,
UX work is mostly about discovery.
Two worlds - both concerns are necessary.
- Jeff Patton, 2008
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8. Lessons learnt
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9. Lessons learning
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10. Lessons learning
no one approach works for all
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11. Lessons learning
best approach depends on the project
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12. Lessons learning
best approach depends on the project
- type of project
- client’s needs
- budget/timeframe
- client’s maturity
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13. Some common approaches
integrating UX with Scrum
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14. UX
Dev
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15. Dev
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UX
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16. UX
Dev
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17. UX/Dev
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18. UX
UX/Dev
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19. concept, design & build
UX
UX/Dev
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20. UCD + Agile
UCD:
- Research
- Concept
- Design
- Build
Agile:
- Individuals and interactions over processes and
tools
- Working software over comprehensive
documentation
- Customer collaboration over contract negotiation
- Responding to change over following a plan
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21. UCD + Agile
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22. 5x UX/Scrum tips
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23. UX/Scrum tip #1
UX = user needs
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24. UX/Scrum tip #1
/
UX = user needs
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25. UX/Scrum tip #1
UX = user + business needs
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26. UX/Scrum tip #1
UX = user + business needs
talk to business users AND end
users...
as soon as possible
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27. UX/Scrum tip #2
1st determine who the key users are
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28. UX/Scrum tip #2
1st determine who the key users are
2nd identify what they want
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29. UX/Scrum tip #2
1st determine who the key users are
2nd identify what they want
3rd understand how they want it delivered
and presented
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30. UX/Scrum tip #2
1st determine who the key users are
2nd identify what they want
3rd understand how they want it delivered
and presented
1 & 2 Concept Phase > 3 Sprint iterations
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31. UX/Scrum tip #3
think horizontally AND vertically...
at the same time!
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32. UX/Scrum tip #4
get a head start with UX concepts...
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33. UX/Scrum tip #4
get a head start with UX concepts...
start with low-fidelity wireframes,
early on within the team
and with the client
have designers and devs work closely together
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34. UX/Scrum tips #5
concept, design & build
UX
UX/Dev
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35. UX/Scrum tips #5
concept, design & build
UX
UX/Dev
project
spike
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36. Thank you!
email: J@silverstripe.com
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