3. WHAThave I signed up for??? Work-Study is a job —relax, we have a job description for that….
4. WHAThave I signed up for??? Job description Don’t worry…we will train you! We know you have a lot to learn!
5. WHAThave I signed up for??? Job Description Basic Training But wait…there’s more!
6. WHAThave I signed up for??? Job Description Basic Training Becoming a specialist You will be a shining success! (Believe it…we know these things!)
7. WHAThave I signed up for??? Job Description Basic Training Becoming a Specialist Performance Review Are we there yet? Five more minutes….
8. WHAThave I signed up for??? Job Description Basic Training Becoming a Specialist Performance Review Important Details Now we know everything…don’t we? (not quite, but off to a good start)
16. What’s Professional About Work-Study? YOU are! All employees are the face of the library We are here to be helpful to our patrons We have a responsibility to our patrons to know how to help them We have a responsibility to our co-workers to promote a positive image of the library
21. Professionalism Basic tips Library policies Customer service Respect confidentiality Be aware that being professional takes time and practice. Be open to guidance.
22. Welcome! We are happy you are here! Remember: Supervisors and staff are here to train you and help you. We enjoy helping our student workers succeed!
Editor's Notes
Reference job description
Provide accomplishment form and task training check list…will be kept on file for each student worker.
Specialized training…Explain what jobs require additional training and how that will be conducted
Discuss the objective of performance review: to evaluate training success and identify the areas that student workers may need help.
Go over the “formalities:” Org chart and contact info, scheduling, reporting absences, using email distribution. Handouts for students to keep.
Any questions?
Being successful requires learning how to do the job (tasks) and how to do your work (professionalism).
Discuss online wiki…where to find it, instruct to read through the wiki and complete the contract.
Go over what is on the website, including OPAC so they know how to look something up. (Should we do a separate class to use databases?)
Explain what Dewey Easy is and how that fits into their training.
This is a tool to keep track of training accomplishments and needs. We keep this on file here for each student worker.
Any questions?
Discussprofessionalisim
Hand out Employment tips for Student Workers and go over. Any Questions?
Review policies, found in WIKI. Any Questions?
Discuss Customer service, and why we need to think in terms of serving customers in a library.
