5. What Are the RDS Role Services? Previous Name Name in Windows Server 2008 R2 Terminal Services Remote Desktop Services (RDS) Terminal Server Remote Desktop Session Host (RD Session Host) Terminal Services Licensing (TS Licensing) Remote Desktop Licensing (RD Licensing) Terminal Services Gateway (TS Gateway) Remote Desktop Gateway (RD Gateway) Terminal Services Session Broker (TS Session Broker) Remote Desktop Connection Broker (RD Connection Broker) Terminal Services Web Access (TS Web Access) Remote Desktop Web Access (RD Web Access)
6. Client Experience with RDS The following enhancements are available to Remote Desktop users in Windows Server 2008 R2: Windows media redirection True multiple-monitor support Audio input and recording Improved audio and video synchronization Enhanced bitmap redirection Aero Glass support Language bar redirection Task scheduler
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13. Configuring and Monitoring RDS Client Connections To configure RDS client connections: Configure the Remote Desktop Services settings in Group Policy Configure the connection settings in Remote Desktop Session Host Configuration Configure the user account in Active Directory User and Computers Modify the Remote Desktop Connection options Use Remote Desktop Services Manager to monitor and manage user connections 1. 2. 3. 4.
Module 13: Desktop Virtualization Using Remote Desktop Services Course 10215A Presentation: 60 minutes Lab: 60 minutes After completing this module, students will be able to: Describe Remote Desktop Services (RDS). Implement the Remote Desktop Session Host. Implement the Remote Desktop Connection Broker. Implement the Remote Desktop Virtualization Host. Required materials To teach this module, you need the Microsoft® Office PowerPoint® file 10215A_13.ppt. Important It is recommended that you use PowerPoint 2002 or a later version to display the slides for this course. If you use PowerPoint Viewer or an earlier version of PowerPoint, all the features of the slides might not be displayed correctly. Preparation tasks To prepare for this module: Read all of the materials for this module. Practice performing the demonstrations and the lab exercises. Work through the Module Review and Takeaways section and determine how you will use this section to reinforce student learning and promote knowledge transfer to on-the-job performance. Make sure that students are aware that there are additional online resources for the module on the Course CD.
Briefly present the module ’s content. Since RDS is new with Windows Server® 2008 R2, ask the students if they have had any experience with previous versions of Terminal Services . Module 13: Desktop Virtualization Using Remote Desktop Services Course 10215A
Module 13: Desktop Virtualization Using Remote Desktop Services Course 10215A
Students may be very familiar with Terminal Services. Explain that Remote Desktop Services is the new name for the Terminal Services role. Provide an overview of RDS. Introduce the new terminologies in Windows Server 2008 R2. Describe RDS functionality, if required. Use the slide to explain the RDS role services when you discuss how RDS works. Question : In which situations would you use RDS? Answer : The answers will vary. In general, you can use RDS to allow a user to access applications from any device; run an application or an entire desktop in one location, but control it from another; centralize the deployment of applications; and provide users with flexible work scenarios, such as working from home. Module 13: Desktop Virtualization Using Remote Desktop Services Course 10215A
Cover the roles from Terminal Services and their new counterparts in RDS for Windows Server 2008 R2. Cover each RDS role, but from a high level, as these will be detailed later. Make sure you emphasize the similarity between some of the old names and the new ones. Module 13: Desktop Virtualization Using Remote Desktop Services Course 10215A
Provide an overview of the new and improved client experience features in Remote Desktop. Explain the features with scenarios. For example, when users use the VDI) solution, Aero® Glass support provides users the same experience as using local computer. Multimonitor support will be helpful when users have multiple monitors as in the banking sector, financial institutions, or if working at technical support. You can also start a discussion with the students by asking "Which of the listed improvements would be the most important for you?" Question : How can you benefit from the new Remote Desktop Client Experience features? Answer : Answers will vary, but could include use of multiple monitors, bringing sound from remote systems to the client. The Remote Desktop Client Experience features improve the experience of remote users by making the experience more similar to the experience enjoyed by users accessing local computing resources. Module 13: Desktop Virtualization Using Remote Desktop Services Course 10215A
Provide an overview about how RemoteApp and Desktop Connection integrate with Windows® 7 clients. Explain how the published RemoteApp applications, to which we subscribe through feeds, are available on the Start menu. Explain that RemoteApp and Remote Desktops are available only on Window 7 and Windows Server 2008 R2. Clients using older versions can access the same applications through RD Web Access or shortcuts, but they will not be integrated on the Start menu. Explain the benefits of RemoteApp and Remote Desktops, and how you can configure them. Question : When would you use RDS Web Access to access RemoteApp applications, instead of RemoteApp and Desktop Connection? Answer : RemoteApp and Desktop Connection requires Windows 7 as a client. If your client is running an earlier version of Windows operating system, you cannot use RemoteApp and Desktop Connection, but you can still access the RDS Web portal and run RemoteApps from there. The RD Connection Broker ensures that the same RemoteApps are available through both interfaces. Course 10159A Module 6: Configuring Remote Desktop Services and Virtual Desktop Infrastructure in Windows Server 2008 R2
120-day grace period. A licensing server is required. Licensing server be installed on a separate computer from session host. Module 13: Desktop Virtualization Using Remote Desktop Services Course 10215A
Introduce the lesson content. Emphasize that this is an overview of the Remote Desktop Session Host. Module 13: Desktop Virtualization Using Remote Desktop Services Course 10215A
Discuss the design criteria that must be addressed, the types and number of remote programs, licensing server or servers, or what type of network level authentication will be required. Module 13: Desktop Virtualization Using Remote Desktop Services Course 10215A
Discuss the Remote Desktop Services Best Practices Analyzer. Make sure to cover its configuration and operation. Module 13: Desktop Virtualization Using Remote Desktop Services Course 10215A
Demonstration Steps Note: Installing the RD Session Host role service requires a reboot for the virtual machine. Consider completing the first part of this demonstration earlier in the presentation. Install the Remote Desktop Session Host on NYC-SVR4 1. On NYC-Host1, in Hyper-V Manager, click NYC-Host2, and connect to 10215A-NYC-SVR4. 2. On NYC-SVR4, log on as Contoso\\Administrator using the password Pa$$w0rd. 3. Open Server Manager . 4. Click Roles, click Add Roles, and then click Next . 5. On the Select Server Roles page, select the Remote Desktop Services check box, and then click Next. 6. On the Remote Desktop Services page, click Next. 7. On the Select Role Services page, select the Remote Desktop Session Host check box, and then click Next twice. 8. On the Specify Authentication Method for Remote Desktop Session Host page, click Require Network Level Authentication, and then click Next. 9. On the Specify Licensing Mode page, verify that Configure later is selected, and then click Next. 10. On the Select User Groups Allowed Access to this RD Session Host Server page, click Add. 11. In the Select Users, Computers, or Groups dialog box, type IT;Production, and click OK. Click Next. 12. On the Configure Client Experience page, select the Audio and Video playback and Desktop composition check boxes, and then click Next. 13. On the Confirm Installation Selections page, click Install. 14. On the Installation Results page, click Close , and then click Yes to restart the system. Configure the Remote Desktop Session Host 1. After NYC-SVR4 restarts, log on to NYC-SVR4 as Contoso\\Administrator , using the password Pa$$w0rd. 2. Wait for the installation to finish, and then click Close. 3. Click Start, point to Administrative Tools, point to Remote Desktop Services , and then click Remote Desktop Session Host Configuration. 4. In the Connections pane, double-click on RDP-Tcp. 5. On the Sessions tab, select the top Override user settings check box, and configure the Idle session limit to 15 minutes. 6. On the Client Settings tab, in the Color Depth section, change the Limit Maximum Color Depth to 16 bits per pixel. Click OK. 7. Under Licensing, right-click Remote Desktop Licensing mode, and then click Properties. 8. On the Licensing tab, click Per Device, and then click OK. 9. Right-click Delete temporary folders on exit, and click Properties. 10. Clear the Restrict each user to a single session check box, and click OK. 11. Close the Remote Desktop Session Host Configuration console. Run the Remote Desktop Services Best Practices Analyzer 1. In Server Manger , open Roles. 2. In Roles, click Go to Remote Desktop Services. 3. In Remote Desktop Services, in the Best Practices Analyzer section, click Scan this role. Module 13: Desktop Virtualization Using Remote Desktop Services Course 10215A
Consider demonstrating how to configure the RDS client connections by using each of the options. Show how you can configure the same setting by using each of the different options, and then discuss what happens if you configure the same setting in multiple places. Module 2: Installing and Configuring the Hyper-V R2 Server Role Implementing and Managing Microsoft Server Virtualization
Module 13: Desktop Virtualization Using Remote Desktop Services Course 10215A
Module 13: Desktop Virtualization Using Remote Desktop Services Course 10215A
Demonstration steps: Configure a RemoteApp 1. On NYC-SVR4, click Start , point to Administrative Tools , point to Remote Desktop Services , and click RemoteApp Manager . 2. In the RemoteApp Manager console, in the Actions pane, click Add RemoteApp Programs . 3. On the RemoteApp Wizard welcome page, click Next . 4. On the Choose programs to add to the RemoteApp Programs list page, select the Calculator check box, and click Properties . 5. In the RemoteApp Properties window, on the User Assignment tab, click Specified domain users and domain groups . 6. Click Add , type IT , and then click OK twice. 7. Click Next to continue, and then click Finish . Create an .msi file to deploy the RemoteApp 1. In RemoteApp Manager, click Calculator in the RemoteApp Programs pane and then click Create Windows Installer Package on the Actions pane. 2. On the RemoteApp Wizard page, click Next . 3. On the Specify Package Settings page, click Next . 4. On the Configure Distribution Package page, check Associate client extension for this program with the RemoteApp program and click Next . 5. Click Finish . Install the .msi file on a client computer 1. On NYC-CL1, click Start , and in the Search field, type \\\\NYC-SVR4\\c$ and press ENTER. 2. In the c$ window, browse to Program Files\\Packaged Programs . 3. In the Packaged Programs windows, right-click Calculator.msi and click Install . 4. Close Windows Explorer. Test RemoteApp access 1. On NYC-CL1, click Start , click All Programs , click Remote Programs and then click Calculator . 2. In the RemoteApp window, click Connect . 3. In the Windows Security dialog box, type Pa$$w0rd as the password. Click OK . 4. Verify that the application opens, and then close the application window. . Module 13: Desktop Virtualization Using Remote Desktop Services Course 10215A
Introduce the lesson content. Emphasize that this is an overview of the Remote Desktop Connection Broker. Module 13: Desktop Virtualization Using Remote Desktop Services Course 10215A
Provide an overview of the RD Connection Broker role service. Explain that this is a renaming of Terminal Services Session Broker role service. In Windows Server 2008 R2, it is now known as the RD Connection Broker. Two functionalities, reconnecting to existing sessions and distributing session load among RD Session Host servers, are very similar to previous ones. The third functionality, providing users with access to RemoteApp programs, has been extended with support for consolidating multiple RD Session Host servers and virtual desktops hosted on RD Virtualization Host servers. Question : How can you provide users a unified view and access to RemoteApps that are published on multiple RD Session Hosts servers? Answer : You need to configure RD Connection Broker to aggregate RemoteApp by configuring multiple RemoteApp sources. Module 13: Desktop Virtualization Using Remote Desktop Services Course 10215A
Module 13: Desktop Virtualization Using Remote Desktop Services Course 10215A
Module 13: Desktop Virtualization Using Remote Desktop Services Course 10215A
Demonstration steps: Install the Remote Desktop Connection Broker 1. On NYC-SVR4, open Server Manager . 2. Click Roles . 4. Under Remote Desktop Services , click Add Role Services . 5. On the Select Role Services page, select the Remote Desktop Connection Broker check box, and then click Next . 6. On the Confirm Installation Selections page, click Install . 7. In the Installation Results windows, click Close . Add RD Session Host computers to the Session Broker Computers group 1. On NYC-SVR4, in Server Manager, expand Configuration , expand Local Users and Groups , expand Groups , and then double-click Session Broker Computers . 2. Click Add , and in the Select Users, Computers, Service Accounts, or Gr oups dialog box, click Object Types . 3. Select the Computers check box, and click OK twice. 4. In the Enter the object names to select field, type NYC-SVR4 . Click OK . Configure the RD Session Host computers as members of the RD Connection Broker farm 1. On NYC-SVR4, click Start , point to Administrative Tools , click Remote Desktop Services , and then click Remote Desktop Session Host Configuration . 2. In Remote Desktop Session Host Configuration , right-click Member of farm in RD Connection Broker , and then click Properties . 3. On the RD Connection Broker tab, click Change Settings . 4. In the RD Connection Broker Settings dialog box, click Farm member . 5. In the RD Connection Broker server name dialog box, type NYC-SRV4.contoso.com . 6. In the Farm Name box, type ContosoRDS . Click OK . 7. Select the Participate in Connection Broker Load-Balancing box. 8. Under Select IP Addresses to be used for reconnection , select the 10.10.0.24 check box. Click OK . Module 13: Desktop Virtualization Using Remote Desktop Services Course 10215A
Introduce the lesson content. Explain and discuss the Remote Desktop Connection Virtualization Host. Module 13: Desktop Virtualization Using Remote Desktop Services Course 10215A
Introduce the VDI concept. Compare VDI with an environment where each user has an operating system installed locally. Mention the benefits of VDI, especially with all RDP improvements in Windows Server 2008 R2. Users can connect from any device and always access the same desktop. Remind students that everything that is required for the VDI implementation, such as RD Session Host, RD Connection Broker, RD Virtualization Host, and Hyper-V, is part of Windows Server 2008 R2. Concentrate on the high-level VDI overview, but do not go into too much detail. Mention related role services, and explain that more detailed information will be provided in later topics. Question : Which environments can benefit from implementing VDI? Answer : Answers will vary, because some students may have already implemented the VDI solution and others may have only heard of it. Environments that can benefit the most from VDI are those with very strict policies for user desktops, such as financial institutions where users are not allowed to customize the environment to work with confidential data that must not be stored locally. Module 13: Desktop Virtualization Using Remote Desktop Services Course 10215A
Discuss the main steps in connecting to a virtual desktop in VDI. Explain that the steps for connecting to personal virtual desktops and virtual desktop pools are very similar. Explain the concept, and then point out the differences in both approaches. Also point out that in a personal virtual desktop scenario, a user is assigned a personal virtual desktop by using Active Directory® Users and Computers, while the similar setting is not required if the user connects to a virtual desktop pool. Course 10159A Module 6: Configuring Remote Desktop Services and Virtual Desktop Infrastructure in Windows Server 2008 R2
Discuss the requirements for virtual machines that will be used as virtual desktops. Mention that a client operating system must be used for these virtual machines, and they must be Active Directory domain members. After installing the operating system, you need to perform some additional configuration tasks. You should consider Virtual Enterprise Centralized Desktop (VECD) licensing when performing additional tasks. In the next topic, you will show how VDI and virtual desktops are configured, and students will perform similar steps in the lab at this module’s end. Course 10159A Module 6: Configuring Remote Desktop Services and Virtual Desktop Infrastructure in Windows Server 2008 R2
In this lab, students will plan the implementation of Remote Desktop Services. Exercise 1 In this exercise, students will install and configure the Remote Desktop Session Host . Exercise 2 In this exercise, students will deploy and test access to RemoteApps. Exercise 3 In this exercise, students will install and configure the Remote Desktop Connection Broker. Before the students begin the lab, read the scenario associated with each exercise to the class. This will reinforce the broad issue that the students are troubleshooting and will help to facilitate the lab discussion at the end of the module. Remind the students to complete the discussion questions after the last lab exercise. Note: The lab exercise answer keys are provided on the Course Companion CD. To access the answer key, click the link located at the bottom of the relevant lab exercise page. Module 13: Desktop Virtualization Using Remote Desktop Services Course 10215A
Module 13: Desktop Virtualization Using Remote Desktop Services Course 10215A
Use the questions on the slide to guide the debriefing after students have completed the lab exercises. Question 1 : How will Contoso benefit from deploying Remote Desktop Services ? Answer: Contoso will benefit by reducing the number of servers to manage, by decreasing the number of service calls to answer, and by providing centralized and easy-to-manage deployed applications. Question 2: How will you restrict the user from viewing the icon for the RemoteApp program in RD Web Access? Answer: You need to use the User Assignment feature of Remote Desktop Services to restrict the user from viewing the icon for the RemoteApp program. Module 13: Desktop Virtualization Using Remote Desktop Services Course 10215A
Review Questions 1. Users in your organization need access to an application that must not be installed locally on the client computers. How can you provide them access to the application? Answer : You can install the application on an RDS server, and then publish it as a RemoteApp. Users can access the application through RD Web Access. You also can add a shortcut to the RemoteApp on user computers or integrate it with their Start menu, if they have Windows 7 installed. 2. Can users access published RemoteApps from the Internet or from outside the internal network? Answer : Yes, they can. Users can establish a virtual private network (VPN) connection or they can use DirectAccess, if they are Windows 7 users and if their infrastructure is configured for DirectAccess. You also can implement RD Gateway, which will enable them to securely access RDS over a public network. 3. How is the use of RemoteApp and Desktop Connection different from simply accessing RemoteApp from RD Web Access? Answer : RemoteApp and Desktop Connection will integrate published RemoteApps and Desktop Connections with the Start menu of Windows 7 computers. When using RD Web Access, you must open the Web page, and then run RemoteApps from there. 4. You installed RDS in a testing environment. After 120 days, you are no longer able to connect to the RDS server. What is the most probable reason for this? Answer : You have a 120-day grace period in which to install RD Licensing, after installing the RDS Session Host. You probably did not install the RD Licensing role service in the testing environment, and when the grace period expired, you would no longer be able to connect to the RDS Session Host server. Module 13: Desktop Virtualization Using Remote Desktop Services Course 10215A
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