OnRamp Customer Case Study featuring DaVincian Healthcare. Written and created by Joshua Berman.

1. Founded: 2003
Headquarters: Austin, TX
Industry: Healthcare - IT & Services
Compliance Requirements:
HIPAA | SSAE 16
Service Type:
Managed Hosting | Private Clouds |
Hybrid Hosting
Website: davincianhealthcare.com
BUSINESS OVERVIEW
Read more on Page 2
SECURE | HYBRID | COMPUTING | WWW.ONR.COM | 800.680.1408 | AUSTIN | RALEIGH
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DaVincian Healthcare is an analytics and
mobile healthcare technology company that
provides Revenue Cycle Management
(RCM) technologies and other
mobile-enabled solutions on a Software as
a Service (SaaS) basis for hospitals,
healthcare organizations and other
healthcare service providers.
By delivering their suite of online tools,
DaVincian empowers hospitals and other
healthcare organizations to monitor,
manage and optimize all critical data and
activities of the revenue cycle related to the
patient’s history of care, financial
background, eligibility for insurance claims
and the status of those claims in order to
improve financial outcomes and provide
unsurpassed return on investment.
Through their access to claims files,
remittance files, registration data and other
documents containing protected health
information (PHI), personally identifiable
information (PII) and financial information,
DaVincian’s cloud-based platform
leverages data to improve performance and
create accountability within the healthcare
and health insurance industries. In turn,
patients can make more informed
healthcare decisions in an effort to help
lower the cost of care.
Due to the fact that DaVincian Healthcare’s
suite of solutions interfaces with patient
health and insurance records, the
company required a HIPAA compliant
hosting solution with a data center that
would assume the responsibility, as a
business associate under the law, and
cooperatively work with the company to
maintain compliance in accordance with
the rules and regulations set forth by
HIPAA and HITECH. DaVincian
Healthcare also sought to work with a...
“Originally we sought to work
with OnRamp to utilize their
facility strictly as a colocation
site. But, as OnRamp started
to expand the breadth and
depth of their service offerings,
we began looking into the ways
we could leverage their
additional IT services to
improve the security and
reliability for the data we store
and the deliverability of our
software solutions.
”IT CHALLENGE
- Aquiles Mata, Security Officer
OnRamp Customer Case Study
DaVincian Healthcare
ABOUT ONRAMP
OnRamp provides computing infrastructure
for companies that require high levels of
security and availability. As an SSAE 16 /
AICPA SOC 2 certified, PCI DSS certified,
and HIPAA compliant company, OnRamp
operates multiple enterprise class data
centers where we deploy hybrid solutions
built on cloud-delivered computing capacity,
managed hosting, and colocation services.
We specialize in working with companies to
ensure compliance in the healthcare,
financial services, and other industries with
high security needs.

2. Learn more about OnRamp’s Managed Hosting Services
… contact us today!
(800) 680-1408
sales@onr.com
www.onr.com
- Aquiles Mata, Security Officer
“In all, OnRamp has enabled a fully compliant, customized solution to manage
our IT infrastructure, which allows DaVincian to focus on our business.
”
provider that was SSAE16 audited and
maintained all of the proper policies and
procedures to account for the storage
and transmission of sensitive
information, including personal and
financial data.
In addition to the privacy and security
requirements, DaVincian was looking
for a colocation provider that went
beyond the typical power, ping and
environment needs most data center
providers addressed.
DaVincian Healthcare wanted to work
with a provider that offered a variety of
solutions and could layer on hosting
services, including cloud computing and
cloud-delivered services, to enable the
company to scale as they grew.
“Originally we sought to work with
OnRamp to utilize their facility strictly
as a colocation site,” said Aquiles
Mata, Security Officer at DaVincian
Healthcare. “But, as OnRamp started
to expand the breadth and depth of
their service offerings, we began
looking into the ways we could
leverage their additional IT services
to improve the security and reliability
for the data we store and the
deliverability of our software
solutions. After incorporating
managed hosting into our colocation
environment, we later added private
cloud hosting to run our production
site where clients use secure VPN
connections to access our suite of
services.”
By layering on managed and private
cloud hosting solutions to DaVincian
Healthcare’s colocation equipment,
the company was able to take
advantage of OnRamp’s full suite of
data center services, enabling
DaVincian the flexibility to add
resources and scale in concert with
their growth.
The hybrid hosting environment that
DaVincian Healthcare operates from
within OnRamp’s enterprise-class
data center facilities leverages a mix
of OnRamp’s colocation, managed
hosting and private cloud solutions to
create a highly secure, highly
available computer infrastructure that
comprehensively ensures compliance
with HIPAA’s privacy and security
rules and regulations.
“Today, OnRamp assists our
company in maintaining all of our
systems, software installations,
configurations, virtualized
environments and redundant
backups,” stated Mata. “In all,
OnRamp has enabled a fully
compliant, customized solution to
manage our IT infrastructure, which
allows DaVincian to focus on our
business, and what we do best:
providing actionable intelligence to
healthcare organizations and
consumers, improving profitability
and supporting our clients in their
efforts to improve patient
outcomes.”
Because OnRamp was able to offer
compliant hybrid solutions built on
a cloud-delivered computing
capacity, managed hosting and
colocation services, DaVincian was
able to benefit from OnRamp’s
unique ability to layer on additional
services to help the company
quickly scale their IT footprint in
response to growth, while also
reducing DaVincian’s IT
management and hardware costs.
SOLUTION
BENEFITS
With persistent access to electronic
protected health information (ePHI) and
other personally identifiable information
(PII), DaVincian knew that they had to
partner with a data center provider that
would not only work with them to
collaboratively meet HIPAA’s stringent
compliance requirements, but would
also sign a business associates
agreement (BAA). As an SSAE 16/
AICPA certified, PCI DSS certified, and
HIPAA compliant company that employs
an experienced team of onsite
engineers and IT professionals,
OnRamp was committed to working with
DaVincian to address the confidentiality
and integrity of sensitive information.