1. Jorge Moll
134 Primrose crs
Brampton, Ontario L6Z 1E3
Res: (905) 840-5293
Cell: (647)330-7856
Customer/Service focused Manager with experience in Field Service operations and Parts
Management.
Objective
Seeking a position with an organization, where a unique set of skill in Customer /Service
is required to achieve its business objectives.
Coca Cola Refreshments March 1998 to April 2015
Warehouse Senior Supervisor
• Manage daily Manning for 90+ Employees
• Manage Cost performance
• Manage CBA
• Manage equipment assignment
• Manage employee productivity performance by hour/shift
• Manage stock rotation and availability on hourly/shift basis
• Manage equipment PM’s as set by maintenance
• Run end of shift reports (daily productivity vs. manpower used)
• Manage attendance performance
• Perform Employee training (H&S,Procedure Policy’s,ELS(Engineered Labor
Standards)
•
Canadian Parts Manager
• Manage Parts replenishment for 300 resources
• Control Parts Budgets for Canada
• Manage Purchasing thru 3rd
party suppliers
• Manage Parts specialist that place orders for Service technicians
• Manage ASL’s for Parts orders
Brewed Beverage Equipment Service Manager
• Introduced and Trained 100+ Technicians, Sales personnel and Management on
the operation and maintenance of the Brewed Beverage Equipment
• Manage a PM program for the Brewed Beverage Equipment
2. Jorge Moll
• Provide Technical support on an ongoing Basis on Brewed Beverage Equipment.
Equipment Service Supervisor
• Managed 32 Technicians daily across the GTA
• Provided Technical assistance and coaching on equipment repairs
• Managed Daily routes to maintained high customer SLA’s.
• Coaching and development of Service Technicians
• Oversee employee performance on a daily basis.
• Monitor parts usage and orders administered by Technicians
• Manage parts availability for special jobs and coordinate delivery.
• Monitor parts inventory on company vehicles and adjust PIL as needed.
• Maintain communication with parts room to assure proper inventory of parts for
new equipment is available.
• Provide peer support/training as required.
• Developed a new standard van inventory.
Pepsi Cola Bottling, Mississauga, Ont July 1989 to March 1998
Equipment Service Technician
• Responsible for daily service calls, ensuring they are prioritized as per urgency.
• Provide various types of repairs onsite/offsite to soft drink equipment.
• Provide clients with on hand training and troubleshooting of various types of soft
drink equipment (slush machines, icemakers, and all types of soft drink machines.
• Provide on-site inspections/recommendations of current and future installation or
upgrading of soft drink equipment
• First fill of full service vendors while part of equipment delivery crew.
.
Computer skills
• MS office-MS Word,Execel,Powerpoint,Outlook(2010)
• AS-400
• Servigistics(dispatching system)
• Kronos (Payroll)
• SAP
3. Jorge Moll
EDUCATION
1992 Humber College
-Certification of level 1and 2 of Heating and Refrigeration
1984 Seneca College.
-Computer Programming and Analysis.
1982 Nelson A. Boylen Secondary School.
- OSSGD.