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Supporting diversity with a
new approach to software
Tammarrian Rogers
Jon Pincus
Open Source Bridge 2016
Hashtag: #osb16 #div5y
Introductions
Goals for this session
● Shift our thinking
● Gather perspectives
● Share techniques
● Spark conversations and connections
● Get excited
Cultivating a positive, supportive, space
● The opportunity to participate and share is critical
○ Write your thoughts down on index cards
○ We’ll collect them at the end of the session and share
the results
It’s okay to talk about emotions!
Roadmap for today’s journey
● Introduction
● Imagining software that works better for everybody
● Setting Intention, Gender HCI, and other techniques
● Looking forward
Three aspects of diversity in software
● The people and teams that create software
● The processes we use to create software
● Supporting diversity in the software itself
Imagine we’re a team that’s come together
to design and create software ...
Software to connect
people (like us!) interested in
supporting diversity with technology
Supporting diversity with a new approach to software (os bridge 2016)
Getting to a different mindset ...
Close your eyes ...
Unleash your imagination!
What do you feel?
What image comes to mind?
Roadmap for today’s journey
● Introduction
● Imagining software that works better for everybody
● Setting Intention, Gender HCI, and other techniques
● Looking forward
Software today works best for
people like its creators
Software reinforces power dynamics
SoftwarePeople and
Communities
create
empowers
The industry is primed for change
Supporting diversity with a new approach to software (os bridge 2016)
Look around the room
Look around the conference
We - and our friends and allies -
are the critical mass to create change
Let’s create a virtuous cycle!
Software that
embeds
diversity
Diverse,
Inclusive
People and
Communities
create
empowers
Techniques
Setting intention
Choose language intentionally
Accessibility
Internationalization and multilingual
support
Human-computer interaction: Gender
HCI, Feminist HCI, Sustainable HCI, …
Don’t pretend algorithms are
“objective”
Pseudonymity and Multiple personas
Muting, blocking, reporting, and
content filtering
Flexible self-identification of gender,
race,and pronouns
Development tools, languages,
environments
User rights
Setting Intention
Reinforcing intention
through language and interactions
Gender HCI
Gender differences in human-computer interaction
Gender HCI: some key facets
● Self-efficacy: how confident are people in their abilities?
● Information-processing style: start by gathering fairly complete
information, or try the first thing that seems promising and backtrack if
necessary?
● Risk aversion: how comfortable are people with risk?
● Tinkering: how much do people playfully experiment with the
software?
Applying Gender HCI
● Think about the software we’re designing to connect people interested
in supporting diversity with technology
● How can this software be better for people who are risk-averse and
aren’t confident?
Roadmap for today’s journey
● Introduction
● Imagining software that works better for everybody
● Setting Intention, Gender HCI, and other techniques
● Looking forward
Getting back to the different mindset ...
Close your eyes ...
Remember how it feels, how it looks
Software to connect
people (like us!) interested in
supporting diversity with technology
What can we as a community do
to bring this project to fruition?
Software to connect
people (like us!) interested in
supporting diversity with technology
How can you apply these ideas to
other projects you’re involved in?
Recap
● Came together as a team and set intention
● Got into a different mindspace before talking about details
- and revisited it throughout the process
● Looked at specific techniques
● Identified next steps
● And hopefully had fun doing it!
Continuing the journey and staying connected
● We’ll capture results on the wiki
● Share the images you came up with at http://div5y.net
○ or the #div5y hashtag on Twitter, Pinterest, Instagram
● More conversations at Open Source Bridge
Other suggestions?
Stay in touch!
jon@achangeiscoming.net
@jdp23
tammarrians@hotmail.com
@tammarrian
Supporting diversity with a
new approach to software
Tammarrian Rogers
Jon Pincus
Open Source Bridge 2016
Hashtag: #osb16 #div5y

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Supporting diversity with a new approach to software (os bridge 2016)

  • 1. Supporting diversity with a new approach to software Tammarrian Rogers Jon Pincus Open Source Bridge 2016 Hashtag: #osb16 #div5y
  • 3. Goals for this session ● Shift our thinking ● Gather perspectives ● Share techniques ● Spark conversations and connections ● Get excited
  • 4. Cultivating a positive, supportive, space ● The opportunity to participate and share is critical ○ Write your thoughts down on index cards ○ We’ll collect them at the end of the session and share the results
  • 5. It’s okay to talk about emotions!
  • 6. Roadmap for today’s journey ● Introduction ● Imagining software that works better for everybody ● Setting Intention, Gender HCI, and other techniques ● Looking forward
  • 7. Three aspects of diversity in software ● The people and teams that create software ● The processes we use to create software ● Supporting diversity in the software itself
  • 8. Imagine we’re a team that’s come together to design and create software ...
  • 9. Software to connect people (like us!) interested in supporting diversity with technology
  • 11. Getting to a different mindset ... Close your eyes ... Unleash your imagination!
  • 12. What do you feel?
  • 13. What image comes to mind?
  • 14. Roadmap for today’s journey ● Introduction ● Imagining software that works better for everybody ● Setting Intention, Gender HCI, and other techniques ● Looking forward
  • 15. Software today works best for people like its creators
  • 16. Software reinforces power dynamics SoftwarePeople and Communities create empowers
  • 17. The industry is primed for change
  • 19. Look around the room Look around the conference We - and our friends and allies - are the critical mass to create change
  • 20. Let’s create a virtuous cycle! Software that embeds diversity Diverse, Inclusive People and Communities create empowers
  • 21. Techniques Setting intention Choose language intentionally Accessibility Internationalization and multilingual support Human-computer interaction: Gender HCI, Feminist HCI, Sustainable HCI, … Don’t pretend algorithms are “objective” Pseudonymity and Multiple personas Muting, blocking, reporting, and content filtering Flexible self-identification of gender, race,and pronouns Development tools, languages, environments User rights
  • 24. Gender HCI Gender differences in human-computer interaction
  • 25. Gender HCI: some key facets ● Self-efficacy: how confident are people in their abilities? ● Information-processing style: start by gathering fairly complete information, or try the first thing that seems promising and backtrack if necessary? ● Risk aversion: how comfortable are people with risk? ● Tinkering: how much do people playfully experiment with the software?
  • 26. Applying Gender HCI ● Think about the software we’re designing to connect people interested in supporting diversity with technology ● How can this software be better for people who are risk-averse and aren’t confident?
  • 27. Roadmap for today’s journey ● Introduction ● Imagining software that works better for everybody ● Setting Intention, Gender HCI, and other techniques ● Looking forward
  • 28. Getting back to the different mindset ... Close your eyes ... Remember how it feels, how it looks
  • 29. Software to connect people (like us!) interested in supporting diversity with technology
  • 30. What can we as a community do to bring this project to fruition? Software to connect people (like us!) interested in supporting diversity with technology
  • 31. How can you apply these ideas to other projects you’re involved in?
  • 32. Recap ● Came together as a team and set intention ● Got into a different mindspace before talking about details - and revisited it throughout the process ● Looked at specific techniques ● Identified next steps ● And hopefully had fun doing it!
  • 33. Continuing the journey and staying connected ● We’ll capture results on the wiki ● Share the images you came up with at http://div5y.net ○ or the #div5y hashtag on Twitter, Pinterest, Instagram ● More conversations at Open Source Bridge Other suggestions?
  • 35. Supporting diversity with a new approach to software Tammarrian Rogers Jon Pincus Open Source Bridge 2016 Hashtag: #osb16 #div5y