1. Company vision
Betapak will become the supplier of choice for every business and institution
on the Isle of Wight, for ALL their business supply needs, other than their
specialist raw materials.
Company mission
We will meet every Island business supply need, as a convenient one-stop
business supply solution, driven by truly OUTSTANDING customer service.
We will add value by offering knowledgeable advice and making innovative
proposals to our customers to help them develop their own operations.
Company attitude
We are a can-do company: we try never to say no, and we strive to satisfy any
customer requirement.
We believe that simply meeting our customers’ expectations is not enough:
we enjoy consistently trying to exceed them.
We believe in developing long-term, mutually beneficial relationships with
customers and suppliers.
Company character
We are thoroughly professional and courteous, whilst being friendly and
approachable.
We are proud of what we do, both as a company and individually.
Company values
We always work as a team, and all employees operate as integral and
mutually respected members of that team.
We believe in absolute honesty and integrity in all matters.
We will not do anything in the name of the company of which we’re not
proud.
We don’t make promises we can’t keep.
When we make a mistake, we admit it and correct it without question. Then
we learn from it to make sure we don’t make the same mistake again.
We do not moan about problems, we find solutions and use them to improve
our operations.
Company commitment to employees
We will provide our employees with a dynamic, challenging, rewarding and
safe work environment, where pride and excellence are the hallmarks of
our operations.
We will treat every employee as an individual, and give them the opportunity,
support and training to develop their potential.
Company Statement of Purpose