1. John R. Vandendriessche
851 N. Glebe Rd
Arlington, VA 22203
(443) 223-1861
John.vandendriessche@gmail.com
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Education:
UniversityofPittsburgh, Pittsburgh,PA, August 2006 - May 2010
Bachelorof Science inPsychology,MinorinPolitical Science
Dean'sList: 2008, 2010
Proficiencies:
WindowsServer2003-2012r2, Active Directory, WindowsPowershell Scripting, VMWare 5.5,Citrix
Xenapp7.6, Okta Single Signon, MicrosoftOffice 365,AmazonWebServices, Windows DNS, Splunk,
MicrosoftExchange,LotusNotes, ServerVirtualization,UserAdministration.
Work History
WindowsSystemAdministrator, The Washington Post April 2013 – Present
Washington,DC
 Active Directoryadministrationspecialist,withexperience integrating new/upgraded
applicationstoa productionenvironmentinatimelyandefficientmanner.
 Extensive applicationdeploymentexperience suchasOffice 365, OktaSSO,Proofpoint,Citrix.
 Experience deployingnewapplicationsaswell asapplicationupgradesintoproduction
environments.
 Providinghighlevel applicationandserversupporttoa varietyof businessdepartments:
Finance,Circulation,IT,HumanResources,InformationSecurity.
 Experience withPCIcompliantapplicationsandservers.
HelpDesk Technician, The Washington Post May 2012 – April 2013
Washington,DC
 Providedinpersonandoverthe phone supporttoover3500 usersinthe WashingtonDCMetro
area,Chicago,CaliforniaandNew York.
 Served asnewhire and employee terminationleadtechnicianincharge of account
creation/removal,administration,andsoftware deployment.
 UtilizedadvancedActiveDirectoryandADSIusermanagementexperience employeeaccount
administration
HelpDesk Technician, Sandy Spring Bank January2012- May 2012
Columbia,MD
 Provided assistance andsupporttocompanypersonnelinuse of computerequipmentand
software.Responsible forassistingandsupportingdepartmentandbranchpersonnel by
troubleshootingmore advancedtype systemproblems(includingnetwork,software,and
hardware problems).
 Receivedcallsforassistance withsoftware,hardware,andsystemrelatedissues.
 Managed PCupgradesand installationsfromhardware andsoftware perspective.