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SMART
METERS

         1
In the past 75 years,
  meters haven’t changed much.

But technology has come a long way.

  Now, we can make technology
    work for us…and for you.


                                      2
3
Remember when ET phoned home using a
    record player and an umbrella?




          (that was in 1982)
                                   4
Well, we don’t use record players anymore.
But we do have iPods and iPads,
cell phones, and the Internet…
and we still have radios.

      What has changed for meters?




                                             5
Communication has changed.

What makes a SMART METER smart?

     Communication is key.
     Communication is key.
     Communication is key.



                                  6
Any meter will measure usage.
•A smart meter will
send usage information to the utility.
•Your smart meter will
tell SMECO when the power is out.
•After making repairs, SMECO can
ping your meter to see if your
power is back on.

                                         7
When your meter communicates your
energy usage to SMECO, you will know how
much energy you use…
•Every week.
•Every day.
•Every hour.




                                       8
When we can communicate
with your meter…
•We save money.
•We save gas.
•We save time.

We improve our efficiency because we
don’t have to come to your house.

                                       9
When your meter communicates
your energy usage to SMECO,
efficiency improves.
•Having 15 people drive around
every day reading meters will be a thing of
the past.
•Work that used to take 50 hours can now
be done in 10 minutes.


                                          10
When your meter communicates
your energy usage to SMECO …
•Meter readers can focus on other duties.
•They won’t need to come on your property
every month.



          Efficiency improves.

                                            11
We improve our efficiency.
You can improve your energy
efficiency.
We are…




                              12
To transmit data and communicate with the
   smart meters, SMECO uses the Sensus
Flexnet system, a technology that relies on
base stations which are located in SMECO’s
               substations.




                                          13
• In 2011, SMECO installed smart meters at
  900 homes and businesses in Waldorf.
• And we installed about 1,000 smart
  meters at the Patuxent River Naval Air
  Station, Webster Field, and the Solomons
  Recreation Center.




                                         14
For the past two years, we’ve been running
the system through its paces.
We are using proven technology that is
Safe
   Reliable
         Secure, and
                Cost-effective.
    And we are ready to move forward.

                                             15
• We’ve explored all of our options.

• We’ve tested the technology.

• We are going to hit the ground running.




                                            16
As a co-op,
everything we do
is for our members.




                      17
What will change?
After smart meters are installed…
Customers won’t see a meter reader
every month.
But you will continue to get your monthly
bill like you do now.


               In addition…
                                        18
• You will have the tools you need to
  manage your energy budget.
• You can go to a website to access your
  energy usage information.
• You will receive daily updates about
  energy use with information that is easy to
  understand.



                                            19
When smart meters are deployed
throughout the system and the website is
 active, you will be able to see how much
         energy you use every day.




                                            20
When customers understand how their
energy use impacts their bill,
they will be able to learn how to
save energy so they can save money.

And these improvements in technology will
help us improve service to you –
our customer-members.


                                            21
As a co-op,
everything we do
is for our members.




                      22
What is
SMECO’s plan?


                23
We filed our plans with the Public Service
Commission in June 2012.
•Upon approval, we will select a company to
install approximately 10,000 meters per
month.
•We plan to start installing meters in the
winter of 2013.
•Full deployment should be completed by
June 2015.
                                          24
SMECO will be working on computer
systems over the next year
to develop, integrate, and test
the Meter Data Management system
and the web portal for customers.

Check your monthly newsletter, the
Cooperative Review, for project updates.

                                           25
Before we begin installing
smart meters in your area,
we will send you a notice.

You will need to provide
clear and easy access
to your meter.



                             26
Your power will be off
for 5–15 minutes
while we exchange
your meter.

The new meter will fit
in the same spot where
your current meter
is located.
                         27
As a co-op,
everything we do
is for our members.




                      28
SMECO’s smart meters are part of our overall
  efforts to improve reliability for the long
                   term.

     What else can smart meters do?




                                            29
Smart meters monitor and report
    • Energy use
    • High voltages
    • Low voltages
    • Power outages
    • Power restoration



                                  30
• Smart meters provide a way for SMECO to
  implement energy-saving programs.
• Smart meters communicate to improve
  power restoration.
• Smart meters provide accurate, detailed
  data to help resolve billing and usage
  questions.



                                        31
As a co-op,
everything we do
is for our members.




                      32
Want to know more?


If you have any questions,
    just contact SMECO.




                             33

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Smart Meters

  • 2. In the past 75 years, meters haven’t changed much. But technology has come a long way. Now, we can make technology work for us…and for you. 2
  • 3. 3
  • 4. Remember when ET phoned home using a record player and an umbrella? (that was in 1982) 4
  • 5. Well, we don’t use record players anymore. But we do have iPods and iPads, cell phones, and the Internet… and we still have radios. What has changed for meters? 5
  • 6. Communication has changed. What makes a SMART METER smart? Communication is key. Communication is key. Communication is key. 6
  • 7. Any meter will measure usage. •A smart meter will send usage information to the utility. •Your smart meter will tell SMECO when the power is out. •After making repairs, SMECO can ping your meter to see if your power is back on. 7
  • 8. When your meter communicates your energy usage to SMECO, you will know how much energy you use… •Every week. •Every day. •Every hour. 8
  • 9. When we can communicate with your meter… •We save money. •We save gas. •We save time. We improve our efficiency because we don’t have to come to your house. 9
  • 10. When your meter communicates your energy usage to SMECO, efficiency improves. •Having 15 people drive around every day reading meters will be a thing of the past. •Work that used to take 50 hours can now be done in 10 minutes. 10
  • 11. When your meter communicates your energy usage to SMECO … •Meter readers can focus on other duties. •They won’t need to come on your property every month. Efficiency improves. 11
  • 12. We improve our efficiency. You can improve your energy efficiency. We are… 12
  • 13. To transmit data and communicate with the smart meters, SMECO uses the Sensus Flexnet system, a technology that relies on base stations which are located in SMECO’s substations. 13
  • 14. • In 2011, SMECO installed smart meters at 900 homes and businesses in Waldorf. • And we installed about 1,000 smart meters at the Patuxent River Naval Air Station, Webster Field, and the Solomons Recreation Center. 14
  • 15. For the past two years, we’ve been running the system through its paces. We are using proven technology that is Safe Reliable Secure, and Cost-effective. And we are ready to move forward. 15
  • 16. • We’ve explored all of our options. • We’ve tested the technology. • We are going to hit the ground running. 16
  • 17. As a co-op, everything we do is for our members. 17
  • 18. What will change? After smart meters are installed… Customers won’t see a meter reader every month. But you will continue to get your monthly bill like you do now. In addition… 18
  • 19. • You will have the tools you need to manage your energy budget. • You can go to a website to access your energy usage information. • You will receive daily updates about energy use with information that is easy to understand. 19
  • 20. When smart meters are deployed throughout the system and the website is active, you will be able to see how much energy you use every day. 20
  • 21. When customers understand how their energy use impacts their bill, they will be able to learn how to save energy so they can save money. And these improvements in technology will help us improve service to you – our customer-members. 21
  • 22. As a co-op, everything we do is for our members. 22
  • 24. We filed our plans with the Public Service Commission in June 2012. •Upon approval, we will select a company to install approximately 10,000 meters per month. •We plan to start installing meters in the winter of 2013. •Full deployment should be completed by June 2015. 24
  • 25. SMECO will be working on computer systems over the next year to develop, integrate, and test the Meter Data Management system and the web portal for customers. Check your monthly newsletter, the Cooperative Review, for project updates. 25
  • 26. Before we begin installing smart meters in your area, we will send you a notice. You will need to provide clear and easy access to your meter. 26
  • 27. Your power will be off for 5–15 minutes while we exchange your meter. The new meter will fit in the same spot where your current meter is located. 27
  • 28. As a co-op, everything we do is for our members. 28
  • 29. SMECO’s smart meters are part of our overall efforts to improve reliability for the long term. What else can smart meters do? 29
  • 30. Smart meters monitor and report • Energy use • High voltages • Low voltages • Power outages • Power restoration 30
  • 31. • Smart meters provide a way for SMECO to implement energy-saving programs. • Smart meters communicate to improve power restoration. • Smart meters provide accurate, detailed data to help resolve billing and usage questions. 31
  • 32. As a co-op, everything we do is for our members. 32
  • 33. Want to know more? If you have any questions, just contact SMECO. 33